ROBAND H200 User manual

Instruction Manual
HEAT ‘N’ HOLD
H200
Version 1

2
Contents
Product Features 2
Specifications 2
Parts Included 2
Safety Instructions 2
Cleaning & Maintenance 3
Installation 3
Operation 4
Troubleshooting 5
Lamp Replacement 5
Spare Parts 6
Circuit Diagram 6
Warranty 7
PRODUCT FEATURES
▪High Temperature Capacity
▪Ultra-Life Stainless Steel Elements
▪Toughened Safety Glass
▪Easy Clean Crumb Tray
▪Crumb Baffle
▪2x Humidity Tray
▪Doors both sides (R Model only)
▪Fits standard 16” (737 x 406mm) & 18” (737
x 457mm) racks.
▪Dual Thermostat pre-heat function with 90-
minute timer control
▪Dual Fan Forced Heating
▪Dual Elements
▪4x 60W internal lamps
▪Twin temperature display
SPECIFICATIONS
Model
Power
(230V)
Size (mm)
Kg
W
D
H
H200R
2300W
878
666
972
80*
H200F
2300W
878
634
972
80*
*Excluding racks
**Specifications subject to change
Parts Included
▪8x 18” Racks
▪2x Crumb Trays
▪2x Humidity tray
▪Crumb Baffle
▪Instruction Manual
Any damage to the appliance as a result of
freight must be reported to the freight company
and to the agent responsible for the despatch of
the appliance within 24 hours of receipt. No
claims will be accepted after this period.
SAFETY INSTRUCTIONS
Read all Instructions and safety warnings prior to
use. Keep user manual for future reference.
Service and repair should only be performed by
qualified technicians who have read and
understand this manual.
Personnel must be trained prior to operating
this appliance.
This product is suitable for commercial use only.
This appliance should not be operated by
persons (including children) with reduced
physical, sensory or mental capabilities, or lack
of experience or knowledge, unless they have
been given supervision or instruction concerning
the safe use of the appliance by a person
responsible for their safety.
Keep out of reach from children.
Avoid contact with the exterior of this appliance
as surfaces can get hot.
Do not position appliances where hot surfaces
may be accidently touched.

3
The appliance should be disconnected from all
power and allowed to cool before cleaning or
servicing.
Regularly inspect the electrical supply cord and
plug and discontinue use immediately if
damage is found. Return to manufacturer or
authorised repairer for repair prior to use.
This appliance contains no user-serviceable
parts. Roband Australia, one of our agents, or a
similarly qualified person(s) should carry out
repairs.
Keep cord away from heated surfaces.
This appliance is intended as a food display
warmer only. It should not be used to cook
food.
Do not remove any cover panels from the
appliance.
Roband will accept no liability if:
▪Non-authorised personnel have tampered
with the appliance.
▪The instructions in this manual have not
been followed.
▪Non-original spare parts are used.
▪There is any damage to the unit.
SAFETY GLASS
The Toughened Safety Glass used in the
ROBAND®Heat ‘n’ Hold is approximately five
times stronger than normal glass.
Despite the high impact strength, the
toughened glass is still susceptible to breakage
if impact or pressure is applied to the edge or
corner of the glass.
CAUTION: Ensure glass edges are protected
during installation and operation.
CLEANING & MAINTENANCE
CAUTION: Disconnect from power and allow to
cool before cleaning.
CAUTION: Steel cutting processes used in the
construction of this appliance can result in sharp
edges. Avoid contact with sharp edges during
cleaning and maintenance.
CAUTION: Handle glass with care when
cleaning.
Do not clean with the use of a water jet or
immerse in water.
Do not use caustic or abrasive cleaning products
as they will damage the appliance.
Wipe all surfaces of the appliance with warm
soapy water using a damp non-abrasive cloth.
Wipe glass on a daily basis with a cloth and
warm soapy water or glass cleaner.
Empty crumb tray on a daily basis and wipe with
a damp cloth with warm soapy water.
Regular cleaning will prevent a build-up of oils
and keep the appliance looking new.
INSTALLATION
Remove all packaging materials, tape, and any
protective plastic from the appliance. Remove
any glue residue from the protective plastic or
tape using citrus cleaner.
Place the product on a firm, level surface in the
desired position. Install at least 100mm from
combustible materials and a least 50mm from
any other appliance.
Do not connect to power using an extension
cord.
Before connecting the appliance to the power
supply, ensure that all switches are in the OFF
position. Connect only to a RCD protected,
grounded 3-pin outlet.

4
RACK ADJUSTMENT
Racks can be removed or replaced. To adjust,
open hinged door or remove sliding doors and
reinsert rack as shown below. Note: racks can
only be installed from the control side of the
unit.
OPERATION
1. Turn on/off switch to the ON position. The
green light indicates the unit has power.
2. Set the Holding Thermostat knob to the
desired temperature (typically 90°C).
Figure 1
3. If required, set the Pre-Heating Thermostat
knob to desired temperature (see Figure 3) .
Next, turn the timer (Figure 2) to the desired
heat up time. The Pre-Heating Thermostat
will override the Primary Thermostat (Figure
1) when the timer is active. An audible ding
will advise when the Pre-Heat timer has
elapsed and the machine will revert to
holding temperature.
Figure 2
Figure 3
FOOD LOADING
When loading product into the Heat ‘n’ Hold
take note that the lower shelves will heat up
more quickly due to proximity exhaust vents.
Therefore, use lower shelves if partially filled.

5
Additionally, if unit is completely filled, products
that take longer to heat up should be placed on
the lower shelves.
Using foil on a shelf may block heat to the
shelves above it. If foil is used ventilation holes
must be made every few centimetres.
TROUBLESHOOTING
If the Heat ‘n’ Hold does not function check the
following points before calling for service.
✓The appliance is plugged in correctly and
the power switched on.
✓The power point is not faulty.
✓The on/off switch is not in the OFF position.
✓The thermostat is not set to OFF.
✓The thermostat and on/off switch knob are
not loose or broken, rendering the switches
inoperable.
✓If appliance is tripping RCD, this may be
caused by:
1. Too many appliances on the same circuit
(relocate appliance to another circuit and
try again);
2. Faulty appliance; or
3. Moisture absorption into heating
element.
Tubular heating elements are subject to
moisture absorption which can result in RCDs
(residual current devices) tripping, particularly
when the appliance is not used for an extended
period, or stored in humid conditions.
Regular use can avoid moisture absorption.
LAMP REPLACEMENT
Remove the racks and follow this procedure to
replace a failed lamp.
Unscrew the protective lamp cover and remove
it by sliding it off. Pull the lamp out to remove it.
Install the new lamp by pushing it into the lamp
holder.
CAUTION: Take care not to touch the new lamp
glass with your bare fingers. Hold the lamp with
a cloth to install it.
Screw the protective cover back on.

6
SPARE PARTS
Common
EC0031 Terminal Block
EC0239 Plug & Cord - 10A
EC0738 Lamp Holder –G9
EC0811 Fan
EC0816 60W Halogen Lamp –G9 Fitting
ES0264 Pilot Light –Green (incl. Nut)
ES0265 Pilot Light –Amber (incl. Nut)
ES0283 On/Off Switch & Knob
ES0422 Timer & Knob
GC0135 Lamp Cover
HC0242 1000W 230V Element
MC1243 Thermometer
MC1248 Magnetic Catch
MC1965 Rack
MC1966 Lift-Off Hinge –RHS
MC1969 Lift-Off Hinge –LHS
MS0583 Knob
PC0060 Cord Clamp - 10A
PC0275 ¾ Bush
PS0094 Foot
SS3276 Crumb Tray
SS3301 Crumb Baffle
TS0032 Thermostat & Knob
VS0383 Lamp Assembly Complete
VS0382 Door Assembly Complete - LHS
VS0389 Door Assembly Complete - RHS
Z19065 Humidity Pan
H200R
VS0384 Roller Door Assembly Complete
–Outer
VS0385 Roller Door Assembly Complete
–Inner
H200F
GC0148 Fixed Glass
CIRCUIT DIAGRAM

WARRANTY
The warranty conditions set out below are in addition to any warranties implied or governed by law.
Roband Australia warrants that this appliance shall be delivered free from defects in material and
workmanship. The warranty for this product is offered to the original purchaser, to be free of fault in both
workmanship and materials for a period of 12 months from date of purchase. Roband’s obligations
pursuant to this warranty are limited to the repair or replacement of the defective goods or materials, at its
discretion and subject to the terms contained within this Warranty statement.
The following conditions apply:
The product must be installed, maintained and used under normal operating conditions within the scope
of the operating instructions.
All warranty claims must be submitted to Roband or an authorised Roband dealer, and Roband
authorisation must be granted prior to repairs being carried out. Proof of purchase is required for any
repair authorisation.
Warranty is back to base, meaning delivery to and collection of your product to Roband or an authorized
service agent is the responsibility of the purchaser.
Where a product cannot be returned back to base, on-site warranty can be arranged by prior agreement.
The following exclusions apply:
Claims or faults arising from misuse, neglect, transport damage or other mechanical damage, including
but not limited to; door’s, hinges & interlock switches etc., other than those arising from manufacture or
material defects. Where relevant, glass, Teflon® and lamps are not included in this warranty and RCD
tripping due to moisture absorption by Tubular Heating Elements is not a warranty fault.
Roband or any subsidiary company or Agent shall not be liable for loss of profit or damage to other
equipment and property except where it is in breach of the guarantees provided in accordance with
applicable legislation.
Roband reserves the right to reject a warranty claim if it is not satisfied with the circumstances under which
the fault occurred or where a product has been altered from its original specification.
For on-site repairs outside of capital city metropolitan areas, travel costs, service callout fee and related
labour costs etc. are the responsibility of the claimant.
Any costs incurred for false claims or faults due to incorrect usage etc. are the responsibility of the
claimant.
Any attempt to repair the product by non-Roband approved service personnel or the use of non-genuine
parts will void the warranty agreement
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.
For the name of your nearest Australian authorised service agent, please contact:
Roband Australia Pty Ltd
1 Inman Road,
Cromer, NSW, 2099, Australia
Warranty: 1800 268 848
Tel: [phone]
Email: [email protected]
Web: www.roband.com.au
For your nearest International distributor,
please visit:
https://www.roband.com.au/worldwide/

19/05/2023
© Copyright 2021 –Roband® Australia Pty Ltd
All rights reserved. No part of this work may be reproduced or copied in any form or by any means,
electronic or mechanical, including photocopying or posting to a website, without the written permission
of the publisher. The material contained within this document is intended entirely for instructional
Purposes. Roband®Australia is a wholly Australian owned company and has been manufacturing quality
commercial catering equipment for the food service industry for more than 60 years.