Robstep M2 User manual

Thank you for choosing Robstep M2
This manual is designed to help you assemble,
use and maintain quicklyRobstep M2
* Subject to further update

Contents
1. Overview····················································································································· 1
1.1 General····································································································································································1
1.2 Reading Guide ···························································································································································1
1.3 Description of Warning Signs ·········································································································································2
2. Product Introduction········································································································ 2
2.1 Model Description ······················································································································································2
2.2 Serial Number of Products ·············································································································································2
2.3 Principle of Operation ··················································································································································3
3. Information about Remote Controller for Robstep M2 ································································ 3
3.1 Overview of Remote Controller·······································································································································3
3.2 Startup of Remote Controller ··········································································································································4
3.3 Detailed Description on Screen of Remote Controller ·············································································································5
3.4 Introduction to Working Modes of Transporter Body ··············································································································6
3.5 Description on Key Functions of Remote Controller···············································································································6
3.6 List of Key Functions···················································································································································7
4. Information about Robstep M2 ··························································································· 8
4.1 Main Parts ································································································································································8
4.2 Information about Display Panel······································································································································9
4.3 Foot pad ··································································································································································9
4.4 Battery ·································································································································································· 10
5. Safety Notes for Robstep M2·····························································································14
5.1 Weight Limit for Driver ·············································································································································· 14
5.2 Maximum Driving Distance ········································································································································· 14
5.3 Driving under High or Low Temperature Environment·········································································································· 15
5.4 Uphill or Downhill Driving ········································································································································ 15
5.5 Speed Limit ···························································································································································· 15

5.6 Abnormal Conditions ···············································································································································16
5.7 Safe Stopping ························································································································································16
6. Steps to Drive Robstep M2·······························································································17
6.1 Startup of Transporter Body ·······································································································································17
6.2 Steps to Drive ························································································································································18
6.3 Driving Practice ·····················································································································································20
6.4 Correct Driving Posture ············································································································································21
7. Maintenance and Servicing of Robstep M2 ···········································································22
7.1 Handling Notes ······················································································································································22
7.2 Maintenance··························································································································································22
7.3 Cleaning ······························································································································································23
7.4 Storage ································································································································································23
8. Parameters of Robstep M2 ·······························································································24
9. Front, Top and Left Views and Size of Robstep M2··································································25
10. Fault Treatment···········································································································26

1. Overview
1.1 General
◆2MpetsboRgnicudortnI characteristics and principles of
◆Describing safety and warning information
◆2MpetsboRgnicudortnI every part and component of
◆Notes for safe driving
◆Providing driving methods and skills in detail
◆Providing maintenance and servicing methods in detail
1.2 Reading Guide
◆This manual is designed to help you use correctly. For detailed and comprehensive information, please watch theRobstep M2
video tutorial for safe driving.
◆You can download the video tutorial for safe driving and the file of this manual at the official website of Robstep Robot Co.,PDF
Ltd. ( These videos provide important information of products and guide you use safely.To avoidwww.robstep.com) Robstep M2.
injury, please drive as specified in the video tutorial for safe driving.Robstep M2
◆Please open the PDF file of this manual with Adobe Reader.
,◆When driving you may suffer injury from falling, losing control, collision, etc. To reduce unknown risks, please
Robstep M2
read this manual carefully and watch the video tutorial.
WARNING
1

WARNING
!
NOTE
!
1.3 Description of Warning Signs
When reading this manual, please pay special attention to the following warning information:
Warning: The user's improper operation may cause injury
Note: Items and using methods requiring attention of the user
2. Product Introduction
2.1 Model Description
◆The product you purchased is the two-wheel electric human transporter with dynamic balance developed andRobstep M2
produced by Robstep. This product controls driving by the dynamic balancing principle, and controls the driving speed and
direction of with the adjustment of human postures.Robstep M2
◆MpetsboR2MpetsboR is the second generation of 1, has greatly improved experience, safety, appearance, etc., and provides
better driving experiences to the user.
◆Robstep M2 is suitable for private trips, work inspection, indoor stadiums, tourism and entertainment, trips by car or subway, etc.,
to facilitate the trips of the user.
2.2 Serial Number of Products
◆Every has a unique serial number, which is used for quality tracing, insurance claim and claim for missing.Robstep M2 Please
retain the serial number.
2

◆Method to acquire the serial number:
Acquire from the packing case or the registration card (please take care of the serial number after acquisition).SN
2.3 Principle of Operation
◆Robstep M2 mainly comprises the transporter body, wheels and a circuit system.Wheels are installed on both sides of the
transporter body, and modules of the circuit system such as the power supply, a control circuit, a driving circuit, sensors and a
control switch are installed in the transporter body.The wheels and the transporter body are connected by a rotary shaft, and a
speed sensor, a gyroscope and an acceleration sensor transfer the rotary speed of wheels and the posture information of the
transporter body to the control circuit, for controlling the torque and the moving speed of a motor to keep the balance of Robstep
(2MpetsboR2MpetsboRMpetsboR 2 and the user). When the user stands on correctly, can match well with their body, and a
power device controls the wheels to move forward or backward to keep balance when the body slightly inclines forward or
backward.
◆The handle has the function of controlling the transporter body to turn. When the handle turns, the transporter body turns.
◆The inertial dynamic balancing and stabilization system built in Robstep M2 can keep the balance of the transporter body
from front to back.However, the system cannot control the stable balance from left to right, so when the driver turns, their center of
gravity must incline toward the steering rod, to overcome the centrifugal force of steering and increase the safety of steering.
WARNING
!
2MpetsboR.3 Information about Remote Controller for
3.1 Overview of Remote Controller
◆The remote controller for Robstep M2 is a chargeable device with the functions of information display and control, the maximum
remote control distance is 10 m, and you can remote control and monitor the operating conditions of 2MpetsboR2MpetsboR
within this range.
◆When using the remote controller for for first time, you need to use a pin to lightly press the reset key in the reset holeRobstep M2
for activating the remote controller.
3

◆The reset key is built in the remote controller. When you insert a pin into the reset hole, please insert straight and do not press hard.
◆It is recommended that you charge the remote controller fully before use at the first time.
◆Please make sure the battery of the transporter body is installed correctly before you operate the remoter controller.
◆Please make sure the charging port and the data plug are dry before you charge the remote controller.
◆The time to fully charge the remote controller is 4 hours, and overcharging has adverse effect on performance of the battery.
◆It is necessary to charge the remote controller for startup when the remote controller fully charged is powered off for more than 10 days.
NOTE
!
3.2 Startup of Remote Controller
◆The remote controller for starts upRobstep M2
when you hold down the " " key.
4
◆Reset hole (Please use a pin
to press this position
slightly)
◆Start Screen of
Remote Controller

3.3 Detailed Description on Screen of Remote Controller
Screen of the remote
controller ◆Indicator of remaining
capacity of the
transporter body
◆Indicator of WIFI connection (you can control the
transporter body by a mobile device if it flashes)
◆Numerical display (representing the
information depending on units)
◆Indicator of units ( representskm
the driving distance, and km h/
represents the driving speed)
◆Indicator of faults of
transporter body
◆Indicator to mute
transporter body
◆Indicator of USB charging
of the remote controller
◆Indicator of normal mode
◆Indicator of man-riding
◆Indicator of connection between the
remote controller and the transporter
body (it flashes for connecting, and
stops flashing for a successful
connection)
◆Indicator of remaining capacity of the
remote controller
◆Indicator of locking
◆Indicator of beginner mode
5

3.4 Introduction to Working Modes of Transporter Body
Beginner Mode
Assistant Mode
Sleep Mode
Normal Mode
The mode is suitable for beginners, and has the speed limit of 5 and stablekm/h
balance
The mode is suitable for situations that the user is not riding or the road is bad for riding, and
Robstep M2 assists the user when the user tows it.The transporter body automatically exits
the mode after idling for 10 seconds
Under the mode, the system is powered off. To activate please press theRobstep M2,
startup button on the back of the transporter body
The mode is suitable for skilled users, and has the speed limit of 15 andkm h/
high steering sensitivity
3.5 Description on Key Functions of Remote Controller
◆Hold down the key for 4 seconds
to power off the remote controller
◆Press the key to power off the
transporter body
Power-off
Key
Name Function
◆Hold down the key for 4 seconds
to start the remote controller
◆Press the key to start the
transporter body and enter the
normal mode
Startup Key for
Normal Mode
Name Function
◆Hold down the key to mute or
unmute the transporter body
(prompts such as errors, warnings,
etc. will not be mute)
Mute Key
Name Function
◆Press the key to start the
transporter body and enter the
beginner mode when the
transporter body is powered off
◆Press the key to turn on or off the
headlamp when the transporter
body is started up
Startup Key for
Beginner Mode
Name Function
◆Press the key to honk when the
transporter body is started
6

◆When is under the normal mode or the beginner mode, the transporter body will be powered off automatically and keepRostep M2
connected with the remote controller after idling for more than 10 minutes; if the transporter body is under the sleep mode (Rostep
M2 is under the idle status for more than 18 hours or the keys and of the remote controller are pressed), the remote controller
will be powered off automatically.
NOTE
!
3.6 List of Key Functions
Transporter body is started
Press: To enter the assistant mode under the non-riding
status
Press: No effect under person-riding status
Press: To honk the horn
Hold down: To mute/unmute
Press: To turn on/off the headlamp
Transporter body is
powered off
Press: To power off the transporter body under non-riding status,
and no effect under person-riding status. Hold down: To power
off the remote controller
Press: To start the transporter body and enter the
beginner mode
Press: No effect
Hold down: To
mute/unmute
Press: To start the transporter body and
enter the normal mode
Press: No effect
Hold down: To power
off the remote controller
etomeRfosyeK
rellortnoC
7

Handler
Stretch rod
Foot pad
Display panel
Grip
Battery
Wheels
4. Robstep M2Information about
4.1 Main Parts
◆A whole mainly comprises the handle, a stretch rod, the transporter body, the battery, wheels, etc. The transporter bodyRobstep M2
comprises a display panel, a grip, a foot pad, etc.
8

4.2 Information about Display Panel
◆The display panel of shows the operation status of the transporter body.Robstep M2
4.3 Foot pad
◆When the transporter body is started up, it automatically keeps balance if the user steps on the foot pad of Robstep M2.
Indicator of remaining
capacity
Indicator of startup
Indicator of WIFI
Indicator of faults
Indicator of system operation
9

4.4 Battery
◆This section mainly introduces the specifications, correct charging method, serving method, safety notes, etc. of the battery o f Robstep
M2.
4.4.1 Specifications of Battery
yrettaBmuihtiLhA6.6yrettaBmuihtiLhA4.4epyTyrettaB
sruoh6dnuorAsruoh4dnuorAemiTgnigrahC
v27v27egatloV
Weight of Battery 2.0kg (only for reference, be subject to actual
battery)
3.0kg (only for reference, be subject to actual
battery)
hA6.6hA4.4yticapaClaitinI
)htdiw(5.0±81*)htgnel(5.0±56)htdiw(5.0±81*)htgnel(5.0±56eziS
Working Temperature -20℃~60℃(the recommended working
temperature: 0℃~45℃)
-20 ℃~60 ℃(the recommended working
temperature: 0℃~45℃)
Charging Temperature 0℃~45℃(the recommended charging
temperature: 10℃~30℃)
0℃~45 ℃(the recommended charging
temperature: 10℃~30℃)
Storage Time (10℃~30℃)More than 6 month (stored after full charge) More than 6 month (stored after full charge)
H.R%5208H.R%52±08ytidimuHegarotSevitaleR
10

4.4.2 Capacity Depletion of Battery
◆When five green indicators on the display panel extinguishes, the capacity of the transporter body of is very low, the transporter bodyLED Robstep M2
produces a voice prompt "The transporter body is almost out of battery, please get off", the system decelerates automatically, and the user must stop driving at
this time because the transporter body will be powered off automatically after 7 seconds. In this case, if the user does not stop driving he/she isRobstep M2,
inclined to fall and suffer injury, and the service life of the battery may shorten.
◆When the user starts the transporter in the case that the capacity of the battery is very low, the transporter body produces a voice warning "Please use the
transporter after full charge", and it cannot work.
◆The user should hear voice prompts and operate correspondingly for safety when driving.
WARNING
!
4.4. Steps to Charge Battery3
◆Open the charge port on the transporter body of Robstep M2.
◆(Insert one end of the charging cable into the charge port on the transporter body of make sure the charge port is dry) and,2MpetsboR
insert the plug of the charger into the power socket.
◆When the indicator of the charger turns to green from red the battery is fully charged.,
◆Please use a local standard plug
◆Please charge and store the battery as described in the manual. Improper operation may cause damage to the battery or reduce the service
life of the battery.
◆The time to fully charge is around to hours, and the charger will be powered off automatically after full charge.Robstep M2 4 6
,◆The battery has a limited service life, the normal using frequency is and the capacity declines to only of the original capacity%08006
after the using frequency exceeds 600.If the use frequency exceeds 600, the using time may quickly shorten after the battery is fully
charged.
◆Please fully charge the battery before using the first time.The battery will discharge slowly if it is not used for a long time due to storage
and transportation.
◆The battery can be charged before full discharge or capacity depletion.
◆Please charge the battery under the temperature from +10 to +30 to keep the optimum performance of the battery.
° °C C
◆It is normal that the battery warms up after being used for a long time.(the recommended working temperature of the battery is from to0°C
45 )°C
◆In cold places, the driving distance of the transporter will shorten even if it uses a fully charged battery.
WARNING
!
11

◆Please keep the environment for charging clean and dry.
◆Please do not charge if the charge port is wet.
◆Please do not throw the battery into a fire, heat the battery, or store the battery under high temperatures.
◆Please do not throw the battery into water, and keep it dry during storage.
◆Please do not insert conductive articles into the charge port, or electronic devices in the transporter body may be damaged due to
short circuit.
◆Please do not disassemble the battery or modify it.
4.4. Ultra-high or Ultra-low Temperature of Battery4
◆Robstep M2 has the maximum operating efficiency when the temperature of the battery is within the range described in the battery
specification.When the temperature of the battery is too high or too low during driving, the system triggers a safety warning.
◆The temperature before or after charge must be in the recommended range.When the temperature is close to the recommended
value, the charging efficiency is highest.When the temperature is too low or too high, the charging time will extend or the battery
can not be fully charged.
◆Under low temperature, the driving distance of will shorten.Robstep M2
◆The lithium battery is regarded as a dangerous article, and it may not be transported without the prior approval of local laws.
◆If you want to transport with a lithium battery by air or separately transport the lithium battery of 2 byRobstep M2 Robstep M
other means, please contact Robstep or its appointed agents.
WARNING
!
4.4. Other Notes for Using Battery6
◆Please strictly use the battery as described in the manual to ensure your safety and the safety of others, extend the service life of
the battery as long as possible and improve its performance.
◆When you find the battery is damaged, leaks, has a peculiar smell or warms up, please do not use.If is out of battery,Robstep M2
please stop using immediately and charge it.
WARNING
!
12
4.4.5 Notes on Transporting Battery

◆If you will not use for a period of time, please store it after full charge and charge it every three months or more frequently.Robstep M2
◆When the battery is used up, please charge it in time, or the battery may be damaged due to over-discharge.
◆When the capacity of the battery is low and the transporter body produces a warning and automatically decelerates to stop, please stop
driving immediately and charge the battery. Before charging, please do not try to use 2. If you try to use it, the service life ofRobstep M
the battery may be reduced, and safety accidents may happen.
◆Only professionals can disassemble and maintain the battery.
◆Please do not allow pets or children to come in contact with the battery.Please make sure the charger is pulled out before installing the
battery or driving. All activities related to are dangerous during charging.Robstep M2
◆The battery contains dangerous substances, please do not try to open or insert any article into the battery.
◆Please do not come in contact with any substance leaking from the battery.
◆Please only use the charger provided by Robstep to charge Robstep M2.
◆The battery of Robstep M2 should be transported and treated with the prior approval of local laws.
13

5. Robstep M2Safety Notes for
◆We hope all drivers drive safely and enjoy the driving. All previous experiencs on learning how to drive bicycles andRobstep M2
cars, ski or use other similar traffic tools are suitable for our product.
◆You can drive safely following related contents of the manual and the video tutorial for safety driving.We stronglyRobstep M2
recommend you read the manual carefully and watch the video tutorial for safe driving before driving at the firstRobstep M2
time.Before driving, please check tires of 2 for damage, and check parts and components for loosing. For any abnormalRobstep M
conditions, please contact the agent for repairs in time.
◆Please read the manual carefully and watch the video tutorial for safe driving. You can learn a lot of important safety information
from them, such as notes for high-temperature and low-temperature driving, speed limit, safety parking, etc.
,◆Before using please install every part correctly to protect from damage during use.2MpetsboR2MpetsboR
◆Please do not use to injure persons or damage property.Robstep M2
a◆Please do not change parts of t random the performance of will be affected or evenRobstep M2 . If you change them, Robstep M2
Robstep M2 , causing serious injury.will be damaged
WARNING
!
5.1 Weight Limit for Driver
◆The maximum weight limit for driver: 120Kg
◆The minimum weight limit for driver: 20Kg
5.2 Maximum Driving Distance
The maximum driving distance of Robstep M2 is affected by many factors, such as:
◆Road condition: The driving distance will increase if you drive the transporter on smooth roads; and the driving distance will shorten if
you drive the transporter on hilly or bumpy roads.
◆Speed and driving habits: The driving distance will increase if you keep the driving speed stable and constant; and the driving distance
will shorten if you start, stop, accelerate or decelerate the transporter frequently.
◆Weight of driver.
◆Temperature: The driving distance will increase if you store and drive under recommended temperatures; and the drivingRobstep M2
distance will shorten if you drive the transporter under low temperatures.
14

5.3 Driving under High or Low Temperature Environment
◆When you drive under high-temperature environment, parts and components such as the motor, the battery, the drivingRobstep M2
system, etc. warm up obviously, which may affect the performance and service life of the whole transporter. When the temperatures
of the parts and components rise to the alarm limit (over 50 ), the speed limit decreases, and the driving speed you can drive at℃
decreases; the decrease depends on actual temperatures (the higher the temperatures, the bigger the decrease).When the temperatures
of the parts and components rise to the alarm limit (over 80 ), a safe stopping alarm is triggered, and you must stop driving to cool℃
Robstep M2.
◆When you drive in a low-temperature environment, lubrication of movable parts in the transporter body will be affected, and the drag
force will increase; at the same time, the discharge and capacity of the battery will decline obviously. Thus, please do not use Robstep
M2 at low-temperature environment which may cause injury to persons from falling and control losing ofviolently ),℃(below -5
the transporter body.
◆Proper charging and servicing of the battery is helpful to increase the driving distance, or the driving distance will decrease.
◆The driving distance increases during downwind driving, and decreases for upwind driving.
5.4 Uphill or Downhill Driving
◆Robstep M2 has the maximum uphill angle of 15 and the maximum downhill angle of 15. The driver should pay attention to the road
grade and drive carefully.
◆When you drive uphill, and the transporter body has worked with heavy loads for a long time, parts and components in the system warm
up fast, and the battery is under a heavy load status.The service life and capacity of the battery will shorten after uphill driving for a
long time. Thus, we do not recommend you drive uphill for a long time.In addition, due to the heavy load, the system of theRobstep M2
transporter body will automatically decrease the maximum driving speed for safety during uphill driving.
◆When you drive downhill, the system may be under the energy recovery mode depending on the grade and load, thus continuous
downhill driving is helpful to increase the driving distance. When the capacity of the battery is very high, continuous charging during
downhill driving may cause an overcharge of the battery and even damage to the battery.Thus, the system will automatically decrease
the maximum driving speed to reduce the possibility of overcharge.
5.5 Speed Limit
◆Robstep M2 can keep the balance of the driver when the driving speed is lower than the limit. When the speed is higher than the limit,
the handle of automatically inclines toward the driver, and the driver can control the speed within the safety limit.Robstep M2
◆Please keep a certain distance between the body and the handle.
15

5.6 Abnormal Conditions
◆;When the system generates a prompt for depleting the battery or safe stopping, please stop driving if you do not stop,Robstep M2
Robstep M2 can not keep balance due to low capacity, and the driver may suffer injury.
◆,When the capacity of the battery decreases to the minimum, please stop driving.If you continue to drive the serviceRobstep M2
life of the battery may be affected.
◆When the transporter body is abnormal and the transporter body produces a voice warning The transporter has faults, please"
repair it", please stop driving.
5.7 Safe Stopping
◆When the monitoring system in monitors abnormal conditions of the transporter body (too low capacity, too highRobstep M2
temperature, wrong service life, etc.), the transporter body produces voice warnings Please use the transporter after full charge","
"The transporter body is aged, please service", "DDD", "The transporter has faults, please repair", etc.; the system generates a
safe stopping message, the error indicator of lights up, and the transporter decelerates actively to brake by adjustingRobstep M2
its posture. After the transporter decelerates, the driver should get off and take measures accordingly.
◆Please do not drive erratically or turn on a slope, or the balance angle of may be offset to affect driving safety.Robstep M2
WARNING
!
◆When the user gets off, keeps balance for second.Robstep M2 1
◆.For safe stopping due to too low capacity, please do not force startup and drive of Forced startup may increaseRobstep M2
driving risk, cause serious damage to the battery, and reduce the service life and capacity of the battery.
WARNING
!
16

6. Robstep M2Steps to Drive
You should pay attention to related safety notes during using Thus, you must fully understand all notes in this manual beforeRobstep M2.
driving, and it is very important to understand these safety notes before using.
◆Before using, please make sure is assembled, and charge the battery continuously for more than 4 hours. For installation ofRobstep M2
specific parts and charge of the battery, please see this manual.
◆Before driving, you should fully know the driving environment.
◆Please wear a safety helmet and protective clothing before driving Robstep M2.
◆Please do not wear sharp objects to avoid injury during driving.
◆Robstep M2 is a traveling tool for one person, and only one person can stand on the transporter body during using.
◆.When you practice driving, please do it on a spacious and flat indoor or outdoor site with the area of at least At the same time,5m*5m
please make sure the site is safe and spacious, the ground is flat, and no car, pedestrian, pet, bicycle or other obstacle interfere the practice.
◆Please do not practice driving on wet and slippery ground.
6.1 Startup of Transporter Body
Description of startup steps
When you start for the first time or did not use it for aRobstep M2
long time, please turn on the system power (for normal startup,
please ignore this step)
Then, use the remote controller to control accordingly (for
detailed functions, please refer to Chapter 3 Information
about Remoter Controller for Robstep M2)
17
Startup Key
Normal
Mode
Startup Key
Beginner
Mode
Power Button
Power-off
Key Mute Key