Robstep RobstepM2 User manual

One Robstep for Every Family
Manual
◆ Thank you for choosing and buying Robstep M2
◆ This manual is designed to help you assemble,
use and maintain Robstep M2 quickly

Contents
1.Overview
1.1 General
1.2 Reading Guide
1.3 Description of Warning Signs
2.Product Introduction
2.1 Model Description
2.2 Serial Number of Products
2.3 Principle of Operation
3. Remote control
3.1 Remote Control Type 1
3.1.1 List of key functions
23. Remote Control Type 2
3.2.1 Startup
3.2.2 ailed Description on Screen of Remote ControllerDet
3.2.3 Description on Key Functions of Remote
3.2.4 Detailed notes to the operation of remote control keys
.3 Introduction to Working Modes of Transporter Body 3
4.Information about Robstep M2
4.1 Main Parts
4.2 Information on the handle grip display interface
4.2.1 Working principle of the displayed handle grip
4.2.2 Function of the touch-keys
.4 3 Information about Display Panel
4.4 Foot pad
4.5 Battery
4.5.1 Battery specifications
4.5.2 Zero battery power
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4.5.3 Battery charging procedure
4.5.4 High or low battery temperature
4.5.5 Notes on transporting battery
4.5.6 Other notes for using battery
5.Safety Notes for Robstep M2
5.1 Weight Limit for Driver
5.2 Maximum Driving Distance
5.3 Driving under High or Low Temperature Environment
5.4 Uphill or Downhill Driving
5.5 Speed Limit
5.6 Abnormal Conditions
5.7 Safe Stopping
6.Steps to Drive Robstep M2
6.1 Startup of Transporter Body
6.2 Steps to Drive
6.3 Driving Practice
6.4 Correct Driving Posture
7.Maintenance and Servicing of Robstep M2
7.1 Handling Notes
7.2 Maintenance
7.3 Cleaning
7.4 Storage
8.Parameters of Robstep M2
9.Front, Top and Left Views and Size of Robstep M2
10.Fault Treatment
Wishing you a pleasant user experience
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1. Overview
1.1 General
◆ Introducing characteristics and principles of Robstep M2
◆ Describing safety and warning information
◆ Introducing every part and component of Robstep M2
◆ Notes for safe driving
◆ Providing driving methods and skills in detail
◆ Providing maintenance and servicing methods in detail
1.2 Reading Guide
◆ This manual is designed to help you use Robstep M2 correctly. For detailed and comprehensive information, please
watch the video tutorial for safe driving.
◆ You can download the video tutorial for safe driving and the PDF file of this manual at the official website of Robstep
Robot Co., Ltd. (www.robstep.com). These videos provide important information of products and guide you use
Robstep M2 safely.To avoid injury, please drive Robstep M2 as specified in the video tutorial for safe driving.
◆ Please open the PDF file of this manual with Adobe Reader.
◆ When driving Robstep M2, you may suffer injury from falling, losing control, collision, etc. To reduce unknown risks,
please read this manual carefully and watch the video tutorial.
WARNING
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WARNING
!
NOTE
!
1.3 Description of Warning Signs
When reading this manual, please pay special attention to the following warning information:
Warning: The user's improper operation may cause injury
Note: Items and using methods requiring attention of the user
2. Product Introduction
2.1 Model Description
◆ The product you purchased is the Robstep M2 two-wheel electric human transporter with dynamic balance developed
and produced by Robstep. This product controls driving by the dynamic balancing principle, and controls the driving
speed and direction of Robstep M2 with the adjustment of human postures.
◆ Robstep M2 is the second generation of Robstep M1, has greatly improved experience, safety, appearance, etc., and
provides better driving experiences to the user.
◆ Robstep M2 is suitable for private trips, work inspection, indoor stadiums, tourism and entertainment, trips by car or
subway, etc., to facilitate the trips of the user.
2.2 Serial Number of Products
◆ Every Robstep M2 has a unique serial number, which is used for quality tracing, insurance claim and claim for missing.
Please retain the serial number.
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◆ Method to acquire the serial number:
Acquire from the packing case or the SN registration card (please take care of the serial number after acquisition).
2.3 Principle of Operation
◆ Robstep M2 mainly comprises the transporter body, wheels and a circuit system.Wheels are installed on both sides of
the transporter body, and modules of the circuit system such as the power supply, a control circuit, a driving circuit,
sensors and a control switch are installed in the transporter body.The wheels and the transporter body are connected
by a rotary shaft, and a speed sensor, a gyroscope and an acceleration sensor transfer the rotary speed of wheels and
the posture information of the transporter body to the control circuit, for controlling the torque and the moving speed
of a motor to keep the balance of Robstep (Robstep M2 and the user). When the user stands on Robstep M2 correctly,
Robstep M2 can match well with their body, and a power device controls the wheels to move forward or backward to
keep balance when the body slightly inclines forward or backward.
◆ The handle has the function of controlling the transporter body to turn. When the handle turns, the transporter body
turns.
◆ The inertial dynamic balancing and stabilization system built in Robstep M2 can keep the balance of the
transporter body from front to back.However, the system cannot control the stable balance from left to right, so when the
driver turns, their center of gravity must incline toward the steering rod, to overcome the centrifugal force of steering and
WARNING
!
3.Remote control
3.1 Remote Control Type 1
◆ This type of remote control is a rechargeable device with information display and control functions and a maximum
remote-control distance of 10 m, within which Robstep M2 can be controlled remotely in operation, and its working
status can be monitored.
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◆ It is recommended that you charge the remote controller fully before use at the first time.
◆ Please make sure the battery of the transporter body is installed correctly before you operate the remoter controller.
◆ Please make sure the charging port and the data plug are dry before you charge the remote controller.
◆ The time to fully charge the remote controller is 4 hours, and overcharging has adverse effect on performance of the battery.
◆ It is necessary to charge the remote controller for startup when the remote controller fully charged is powered off for more
than 10 days.
NOTE
!
3.1.1 Startup
◆ The remote controller for Robstep M2
starts up when you hold down the " "
key.
◆ Start Screen of Remote
Controller

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3.1.2 Detailed Description on Screen of Remote Controller
Screen of the remote
controller ◆ Indicator of
remaining capacity of
the transporter body
◆ Indicator of WIFI connection (you can control
the transporter body by a mobile device if it
◆ Numerical display (representing the
information depending on units)
◆ Indicator of units (km
represents the driving
distance, and km/h represents
◆ Indicator of faults of
transporter body
◆ Indicator to mute
transporter body
◆ Indicator of USB
◆ Indicator of normal
◆ Indicator of man-riding
◆ Indicator of connection
between the remote controller
and the transporter body (it
flashes for connecting, and
◆ Indicator of remaining capacity of
the remote controller
◆ Indicator of locking
◆ Indicator of beginner mode

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3.2.3 Description on Key Functions of Remote
◆ Hold down the key for 4
seconds to power off the
remote controller
◆ Press the key to power off
the transporter body
Power-off
Key
Nam Function
◆ Hold down the key for 4
seconds to start the remote
controller
◆ Press the key to start the
transporter body and enter
the normal mode
Startup Key for
Normal Mode
Name Function
◆ Hold down the key to mute or
unmute the transporter body
(prompts such as errors,
warnings, etc. will not be mute)
Mute Key
Name Function
◆ Press the key to start the
transporter body and enter the
beginner mode when the
transporter body is powered off
◆ Press the key to turn on or off
the headlamp when the
transporter body is started up
Startup Key for
Beginner Mode
Name Function
◆ Press the key to honk when the
transporter body is started
◆ When Rostep M2 is under the normal mode or the beginner mode, the transporter body will be powered off automatically
and keep connected with the remote controller after idling for more than 10 minutes; if the transporter body is under the
sleep mode (Rostep M2 is under the idle status for more than 18 hours or the keys and of the remote controller are
pressed), the remote controller will be powered off automatically.
NOTE
!

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3.2 Remote Control Type 2
◆ This type of remote control is powered by replaceable batteries, and its maximum remote-control distance is 10 m.
In this range, Robstep M2 can be controlled remotely in operation.
◆ Click this key to shut
down the main body
Shutdown key
Name Name
Name Name
Functions Functions
Functions Functions
♦ Click this key to start up the
main body and enter into
beginner mode
♦ When the main body has
started up, click to switch
on/off the headlights
Startup key for
beginner mode
♦ Click this key to start up the
main body and enter into
normal mode
♦ When the main body is in
an idle state, click to toggle
the assistance modes
Startup key for
normal mode
♦ Long press this key to
control the main body mute
(but the error alarm and
other alarm sounds will not
be muted)
♦ When the main body has
started up, click this key to
sound the horn
Mute key
3.2.1 Description of key functions

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3.3 Introduction to Working Modes of Transporter Body
Beginner
Assistant Mode
Sleep Mode
Normal Mode
The mode is suitable for beginners, and has the speed limit of 5km/h
and stable balance
The mode is suitable for situations that the user is not riding or the road is bad for
riding, and Robstep M2 assists the user when the user tows it.The transporter body
automatically exits the mode after idling for 10 seconds
Under the mode, the system is powered off. To activate Robstep M2, please
press the startup button on the back of the transporter body
The mode is suitable for skilled users, and has the speed limit of
15km/h and high steering sensitivity
3.2.4 Detailed notes to the operation of remote control keys
Startup of the main body
Type 1
Click: Enter assistance mode in unmanned
state
Click: no function in manned state
Click: main horns
Long press: mute/unmute
Clicks: headlight ON/OFF
Shutdown of the main body
Click: shutdown in unmanned state; no
functions available in manned state
Long press: shutdown of the remote control
Click: Enter beginner mode
Click: no function
Long press: mute/unmute
Click: Startup in normal mode
Click: no function
Long press: shut down the remote
control
Type 2

Handler
Stretch rod
Foot pad
Display panel
Grip
Battery
Wheels
4.Information about Robstep M2
4.1 Main Parts
◆ A whole Robstep M2 mainly comprises the handle, a stretch rod, the transporter body, the battery, wheels, etc. The
transporter body comprises a display panel, a grip, a foot pad, etc.
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Displayed handle
grip (optional
accessory)

4.2 The information on the handle grip display interface (this part is optional; use according
to your configuration)
◆ M2 with a displayed handle grip is aimed at giving users a better driving experience, and the touch intelligence
operations are stylish, fashionable and high-tech.
Optical Sensing Light ON means a warning prompt
Whistle key
Light control key Light ON means the main body is locked
Light ON means in mute mode
Light ON means connected
Speed display
Battery indicator of handle grips
4.2.1 How the displayed handle grip works
The displayed handle grip is powered by the rechargeable Li-ion battery. In a normal working state, it can display the
various states of M2, and the touch keys can be used to control the headlights and horns of M2. In the following cases,
the interface will automatically enter into sleep status:
◆ When M2 is in sleep saver mode, the handle grip will not be connected to M2, and it will enter into sleep status without
any touch key operations within 1 minute
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Light ON means in manned mode

◆ When M2 is in shutdown/locked/charging status, the handle grip will shut off its display without any key operations within
1 minute and enter sleep status without any key operations within 30 minutes
◆ The handle grip will enter into sleep status when the battery charge is low
4.2.2 The touch-key functions
The displayed handle grip has two touch keys, and their functions are shown in the figure below:
◆ Click to switch the headlight
◆ When the main body is idle, long press the key for about 8 seconds to lock
the main body, and to unlock it, just shut down the main body using the
remote control
◆ Click to whistle
◆ Long press for about 8 seconds to switch to mute
◆ Do not hold down 2 keys and release 5 times, because this action will set the handle grip to enter into the
wireless pairing state. If this happens, do not touch any buttons and the pairing status will automatically exit in
1 minute.
NOTE
!
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◆ If the handle grip enters into sleep status, press any touch key to wake it up.
NOTE
!

4.3 Information about Display Panel
◆ The display panel of Robstep M2 shows the operation status of the transporter body.
4.4 Foot pad
◆ When the transporter body is started up, it automatically keeps balance if the user steps on the foot pad of Robstep
M2.
Indicator of
remaining capacity
Indicator of startup
Indicator of WIFI
Indicator of faults
Indicator of system
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4.5 Battery
◆ This section mainly introduces the specifications, correct charging method, serving method, safety notes, etc. of the battery
of Robstep M2.
4.5.1 Specifications of Battery
Battery Type 4.4Ah Lithium Battery 6.6Ah Lithium Battery
Charging Time Around 4 hours Around 6 hours
Voltage 72v 72v
Weight of Battery 2.0kg (only for reference, be subject to
actual battery)
3.0kg (only for reference, be subject to
actual battery)
Initial Capacity 4.4Ah 6.6Ah
Size 65±0.5 (length) * 18±0.5 (width) 65±0.5 (length) * 18±0.5 (width)
Working Temperature -20~60(the recommended working
temperature: 0~45)
-20 ~60 (the recommended working
temperature: 0~45)
Charging Temperature 0~45(the recommended charging
temperature: 10~30)
0~45 (the recommended charging
temperature: 10~30)
Storage Time (10~30) More than 6 month (stored after full charge) More than 6 month (stored after full
charge)
Relative Storage Humidity 80±25%R.H 8025%R.H
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4.5.2 Capacity Depletion of Battery
◆ When five green LED indicators on the display panel extinguishes, the capacity of the transporter body of Robstep M2 is very low, the
transporter body produces a voice prompt "The transporter body is almost out of battery, please get off", the system decelerates automatically,
and the user must stop driving at this time because the transporter body will be powered off automatically after 7 seconds. In this case, if the
user does not stop driving Robstep M2, he/she is inclined to fall and suffer injury, and the service life of the battery may shorten.
◆ When the user starts the transporter in the case that the capacity of the battery is very low, the transporter body produces a voice warning
"Please use the transporter after full charge", and it cannot work.
◆ The user should hear voice prompts and operate correspondingly for safety when driving.
WARNING
!
4.5.3 Steps to Charge Battery
◆ Open the charge port on the transporter body of Robstep M2.
◆ Insert one end of the charging cable into the charge port on the transporter body of Robstep M2 (make sure the charge port is
dry), and insert the plug of the charger into the power socket.
◆ When the indicator of the charger turns to green from red, the battery is fully charged.
◆ Please use a local standard plug
◆ Please charge and store the battery as described in the manual. Improper operation may cause damage to the battery or
reduce the service life of the battery.
◆ The time to fully charge Robstep M2 is around 4 to 6 hours, and the charger will be powered off automatically after full charge.
◆ The battery has a limited service life, the normal using frequency is 600, and the capacity declines to only 80% of the original
capacity after the using frequency exceeds 600.If the use frequency exceeds 600, the using time may quickly shorten after the
battery is fully charged.
◆ Please fully charge the battery before using the first time.The battery will discharge slowly if it is not used for a long time due to
storage and transportation.
◆ The battery can be charged before full discharge or capacity depletion.
◆ Please charge the battery under the temperature from +10°C to +30°C to keep the optimum performance of the battery.
◆ It is normal that the battery warms up after being used for a long time.(the recommended working temperature of the battery is
from 0°C to 45°C)
◆ In cold places, the driving distance of the transporter will shorten even if it uses a fully charged battery.
WARNING
!
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◆ Please keep the environment for charging clean and dry.
◆ Please do not charge if the charge port is wet.
◆ Please do not throw the battery into a fire, heat the battery, or store the battery under high temperatures.
◆ Please do not throw the battery into water, and keep it dry during storage.
◆ Please do not insert conductive articles into the charge port, or electronic devices in the transporter body may be
damaged due to short circuit.
◆ Please do not disassemble the battery or modify it.
4.5.4 Ultra-high or Ultra-low Temperature of Battery
◆ Robstep M2 has the maximum operating efficiency when the temperature of the battery is within the range described
in the battery specification.When the temperature of the battery is too high or too low during driving, the system triggers
a safety warning.
◆ The temperature before or after charge must be in the recommended range.When the temperature is close to the
recommended value, the charging efficiency is highest.When the temperature is too low or too high, the charging time
will extend or the battery can not be fully charged.
◆ Under low temperature, the driving distance of Robstep M2 will shorten.
◆ The lithium battery is regarded as a dangerous article, and it may not be transported without the prior approval of local
laws.
◆ If you want to transport Robstep M2 with a lithium battery by air or separately transport the lithium battery of Robstep
WARNING
!
4.5.6 Other Notes for Using Battery
◆ Please strictly use the battery as described in the manual to ensure your safety and the safety of others, extend the
service life of the battery as long as possible and improve its performance.
◆ When you find the battery is damaged, leaks, has a peculiar smell or warms up, please do not use.If Robstep M2 is out
of battery, please stop using immediately and charge it.
WARNING
!
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4.5.5 Notes on Transporting Battery

◆ If you will not use Robstep M2 for a period of time, please store it after full charge and charge it every three months or more
frequently.
◆ When the battery is used up, please charge it in time, or the battery may be damaged due to over-discharge.
◆ When the capacity of the battery is low and the transporter body produces a warning and automatically decelerates to stop,
please stop driving immediately and charge the battery. Before charging, please do not try to use Robstep M2. If you try to
use it, the service life of the battery may be reduced, and safety accidents may happen.
◆ Only professionals can disassemble and maintain the battery.
◆ Please do not allow pets or children to come in contact with the battery.Please make sure the charger is pulled out before
installing the battery or driving. All activities related to Robstep M2 are dangerous during charging.
◆ The battery contains dangerous substances, please do not try to open or insert any article into the battery.
◆ Please do not come in contact with any substance leaking from the battery.
◆ Please only use the charger provided by Robstep to charge Robstep M2.
◆ The battery of Robstep M2 should be transported and treated with the prior approval of local laws.
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5.Safety Notes for Robstep M2
◆ We hope all drivers drive Robstep M2 safely and enjoy the driving. All previous experiencs on learning how to drive
bicycles and cars, ski or use other similar traffic tools are suitable for our product.
◆ You can drive Robstep M2 safely following related contents of the manual and the video tutorial for safety driving.We
strongly recommend you read the manual carefully and watch the video tutorial for safe driving before driving Robstep
M2 at the first time.Before driving, please check tires of Robstep M2 for damage, and check parts and components for
loosing. For any abnormal conditions, please contact the agent for repairs in time.
◆ Please read the manual carefully and watch the video tutorial for safe driving. You can learn a lot of important safety
information from them, such as notes for high-temperature and low-temperature driving, speed limit, safety parking, etc.
◆ Before using Robstep M2, please install every part correctly to protect Robstep M2from damage during use.
◆ Please do not use Robstep M2 to injure persons or damage property.
◆ Please do not change parts of Robstep M2 at random. If you change them, the performance of Robstep M2 will be
affected or even Robstep M2 will be damaged, causing serious injury.
WARNING
!
5.1 Weight Limit for Driver
◆ The maximum weight limit for driver: 120Kg
◆ The minimum weight limit for driver: 20Kg
5.2 Maximum Driving Distance
The maximum driving distance of Robstep M2 is affected by many factors, such as:
◆ Road condition: The driving distance will increase if you drive the transporter on smooth roads; and the driving distance will
shorten if you drive the transporter on hilly or bumpy roads.
◆ Speed and driving habits: The driving distance will increase if you keep the driving speed stable and constant; and the
driving distance will shorten if you start, stop, accelerate or decelerate the transporter frequently.
◆ Weight of driver.
◆ Temperature: The driving distance will increase if you store and drive Robstep M2 under recommended temperatures; and
the driving distance will shorten if you drive the transporter under low temperatures.
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