Rocket Espresso R9V Series User manual

R9V
EN -PROFESSIONAL COFFEE MACHINE
Use and maintenance manual
Original instructions


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Congratulations on purchasing a Rocket Espresso machine – one of the
finest espresso machines in the world.
Your machine is a Certified Authentic Rocket Espresso machine.
This User Manual covers the Rocket Espresso R9V model.

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INDEX
1 INTRODUCTION .................................................................................. 6
1.1 SYMBOLS AND TERMINOLOGY USED IN THE MANUAL ...... 6
1.2 GENERAL INFORMATION ........................................................ 7
1.3 SAFETY INSTRUCTION.......................................................... 8
1.4 DECLARATION OF CONFORMITY ........................................ 10
2TRANSPORT AND INSTALLATION.................................................11
2.1 PACKAGING, HANDLING AND TRANSPORT ......................11
2.1.1 PACKED MACHINE ...........................................................12
2.1.2 UNPACKING MACHINE ....................................................12
2.1.3 UNPACKED MACHINE......................................................13
2.2 MACHINE HANDLING ...............................................................13
2.2.1 MACHINE MOVEMENT INSTALLED ...............................14
3DESCRIPTION OF THE MACHINE ..................................................14
3.1 DESIGNATED USE ..................................................................14
3.2 R9V TECHNICAL SPECIFICATIONS .....................................14
3.3 MACHINE DESCRIPTION.......................................................15
3.4 ACCESSORY............................................................................16
3.5 TECHNICAL DATA ...................................................................16
4INSTALLATION ...............................................................................17
4.1 CONNECTIONS TO BE PROVIDED BY THE USER ............18
4.1.1 WATER SUPPLY ................................................................18
4.1.2 WATER DRAIN...................................................................19
4.1.3 ELECTRIC SUPPLY...........................................................19
4.2 INSTALLING STEAM TAP LEVERS .......................................20

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5START UP ...............................................................................20
5.1 DIGITAL DISPLAY GLOSSARY ..............................................21
5.2 FACTORY SETTINGS OF YOUR MACHINE .........................23
5.3 PRESSURE PROFILE SETTINGS .........................................23
5.4 PERSONALISE YOUR R9V.....................................................23
5.4.1 LANGUAGE SETTINGS....................................................23
5.4.2 TEMPERATURE SETTINGS (UNITS)..............................24
5.4.3 CHANGE THE TEMPERATURE
OF THE COFFEE BOILER................................................24
5.4.4 CHANGE THE TEMPERATURE
OF THE SERVICE BOILER...............................................24
5.4.5 SWITCH SERVICE BOILER ON/OFF ..............................25
5.4.6 SETTING THE DATE .........................................................26
5.4.7 SETTING THE DAY AND TIME.........................................26
5.5 HOW TO PROGRAM AUTO ON/OFF.....................................27
5.5.1 DAY & TIME AUTO SETTINGS ‘T1’..................................27
5.5.2 DAY & TIME AUTO SETTINGS ‘T2’..................................28
5.6 SETTING THE COFFEE VOLUME PORTIONS
(VOLUMETRIC PORTION CONTROL) ..................................29
5.7 SETTING DRIP TRAY HEIGHT...............................................30
5.8 PRESSURE PROFILES...........................................................30
5.8.1 USING THE MACHINE IN MANUAL MODE....................31
6MACHINE OPERATION.....................................................................32
7MAINTENANCE ...............................................................................33
7.1 PREVENTATIVE MAINTENANCE & CLEANING...................33
7.2 TROUBLESHOOTING .............................................................36
7.3 INACTIVITY ..............................................................................37
8DISMANTLEMENT.............................................................................37

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DANGER: this symbol indicates information or procedure which, if not carefully
performed, could cause serious personal injuries. Potential source of injury or harm
to health.
WARNING
Indications accompanied by this symbol contain information, prescriptions or proce-
dures which, if not performed correctly may lead to damage or tanker malfunctions.
INFORMATION
Indications accompanied by this symbol contain information on any topic of particular
importance failure to observe them may result in nullification of the warranty.
Carefully READ the instruction manual before commissioning.
ATTENTION: machine connected!
Before any maintenance action is undertaken, disconnect the power supply.
ATTENTION: hot contact parts!
ATTENTION: crushing hazard
ATTENTION: use a suitable lifting device
1- INTRODUCTION
1.1 SYMBOLS AND TERMINOLOGY USED IN THE MANUAL
BEFORE PERFORMING ANY OPERATION ON THE MACHINES, THE OPERATORS
MUST CAREFULLY READ THE INSTRUCTIONS CONTAINED IN THIS
PUBLICATION (AND IN ATTACHED ONES) AND FOLLOW THEM THROUGHOUT
THE INTERVENTIONS.
IF IN DOUBT ON THE CORRECT INTERPRETATION OF THE INSTRUCTIONS,
CONTACT OUR ASSISTANCE SERVICE FOR THE NECESSARY CLARIFICATIONS.
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This user manual is an essential part of the safe operation of your Rocket Espresso machine,
therefore it is important that you read the enclosed warnings and cautions carefully.
Particularly information concerning safety during installation, operation and cleaning. Please
keep this User Manual in a safe place where it can be made available to all users.
The coee machinery description given below is of a general nature and may, there-
fore, not include all the details on the various components.
The ocial language chosen by the manufacturer is: english.
This manual reects the state of the machine at the time of supply. Rocket espresso
reserves the right to make, at any time, all the changes it deems appropriate to mass
production and update the related manuals without the obligation to update previous
production and manuals, as well as inform users of previously supplied machines.
CAUTION
THE MANUFACTURER ACCEPTS NO LIABILITY FOR ANY DAMAGE CAUSED TO
PERSONS OR OBJECTS AS A RESULT OF:
■ Improper use of the equipment
■ Use by unsuitable personnel (unauthorised and/or untrained)
■ Power supply defects
■ Lack of maintenance of machine components
■ Machines changes not authorised by the manufacturer
■ Use of non-original spare parts
■ Replacement of components supplied by the machine with other components having dierent
technical features from those in the project
■ Non-compliance with these instructions
■ Non-compliance with the safety regulations
■ Disassembly or exclusion of protective casings or safety devices supplied with the machine
ATTENTION: wear accident-prevention footwear
ATTENTION: wear protective gloves
OPERATOR: this symbol indicates information or procedures related to the machinery
operator. Procedures of competence of person appointed and trained on the operation,
use and routine maintenance of the equipment
QUALIFIED TECHNICIAN: this symbol indicates information or procedures con-
cerning the machinery maintenance technician. Installation, commissioning and
extraordinary maintenance (electrical/mechanical) procedures for a qualied and
authorised person.
1.2 GENERAL INFORMATION
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1. Do not leave the packing elements (plastic bags, expanded polystyrene, nails, cardboard,
etc.) within the reach of children, as these elements are potential sources of danger.
2. Install the machine on a water repellent surface (laminate, steel, ceramic, etc.) away from
heat sources (oven, cooking stove, replace, etc.) and in conditions in which the temper-
ature may not go below 5°C. KEEP WARM.
3. Do not leave the machine exposed to environmental elements or place them in damp
rooms such as bathrooms.
4. Do not obstruct the suction or dispersion grilles and do not cover with cloths, etc.
5. Keep the packed machine in a dry place, not exposed to environmental elements and in
conditions in which the temperature does not go below 5°C.
6. Do not place heavy items on the packaging.
7. In an emergency, such as re, unusual noise, overheating, etc., take immediate action,
disconnect the power and close water taps.
8. Check to see that the data on the rating plate corresponds to that of the main electrical
supply to which the machine will be attached.
9The installation and repair must conform to local electrical and plumbing safety codes and
regulations.
10. Installation of any Rocket Espresso machine must only be undertaken by duly authorized
and properly trained and qualied personnel.
11. This machine is only safe when it has been correctly connected to an ecient earthing/
grounding system.
12. Before connecting the machine to electric supply, ensure that the capacity and power rating
is suitable for the maximum power consumption indicted on the espresso machine.
13. We do not recommend the use of accessory attachments such as adaptors, multiboards
or extension cords that are not recommended by the appliance manufacturer as they may
cause injury.
14. Do not use this machine if there is damage to its cord, plug or any other part or if the
machine malfunctions. Return the machine to the nearest authorized service facility for
examination, repair or adjustment.
15. This machine has been designed for the sole purpose of producing coee, hot water and
steam for hot beverages. All other uses are inappropriate and dangerous. The manufacturer
shall not be held responsible for any damage caused by inappropriate use.
16. To protect against electric shocks when using any electrical appliance including your Rocket
machine:
a. Do not immerse the machine itself, cord and plugs in water or other liquid and do not
let the machine’s internal parts get in contact with liquid.
b. Prevent the power cable from being stretched or pulled tight.
c. Do not use the machine with wet hands.
1.3 SAFETY INSTRUCTIONS
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d. Do not allow children or untrained persons to use the machine.
e. Do not operate the machine when bare foot.
f. Fit a circuit breaker to the electric supply feeding the machine.
g. Do not tip liquids on top of the machine.
h. The machine should not be exposed to elements such as sunlight, rain, snow, extreme
temperatures etc.
17. Always use Rocket Espresso certied and manufactured spare parts and accessories.
18. Before performing any cleaning (other than back-ushing) or maintenance turn the machine
‘o’ at the machine’s power switch and disconnect the machine from the electrical supply.
19. This appliance is intended to be used in professional hold
20. If the machine operates in a faulty manner, is compromised in its performance or stops
working, turn the machine into the ‘o’ position at the machine power switch and discon-
nect it from the electrical supply. Do not attempt to repair it. Contact a Rocket Espresso
qualied and authorized technician. Any repair must be performed by the manufacturer or
by an authorized dealer using only original parts.
21. When the machine is not in use for long periods of time, the hydraulic systems should be
drained completely and the machine stored in a temperature above freezing (0° or 32°F).
This will prevent the hydraulic system from freezing which could damage the internal pipes
and boiler
22. The machine must be operated with soft, clean drinking water. If the local water supply
has a high mineral content use a water softener. A build up of mineral deposit may restrict
the ow of water within the hydraulic systems causing damage to the machine and risking
personal injury. Conversely very ‘pure’ waters may interfere with the electronic signals read
by the machine for both boiler level and water reservoir level indications. Use a ltered
water.
23. If the appliance is to be connected to the water mains:
a. The maximum inlet pressure is 0.4MPa
b. the minimum inlet pressure is 0.1MPa
c. You must use the new hose-sets supplied with the machine do not reuse old hose-sets.
24. The appliance is not to be used by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction.
25. Unsupervised children should not play with the appliance.
26. Cleaning and user maintenance shall not be made by children
27. Keep the appliance and its cord out of reach of children.
28. Children shall not play with the appliance.

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R9V
Rocket Milano S.R.L.
Federico Gallia - Amministratore Delegato
Liscate, 22/07/2018
ROCKET MILANO S.R.L.
Via Curiel 13, 20060 LISCATE (MI) Italy
www.rocket-espresso.com
Sede Legale- Liscate (MI) VIA CURIEL 13, CAP 20060 C.F. P.IVA - IT05846260965
1.4 DECLARATION OF CONFORMITY
We (the manufacturer)
ROCKET Milano S.R.L. located in ITALY, 20060 Liscate, Via Curiel 13
in accordance with the following Directive(s)
2014/30/EC The Electromagnetic Compatibility Directive
2006/95/EC The Low Voltage Directive
Hereby declare that the following model of espresso machines produced by the for
mentioned company
■ Appartamento
■ Giotto e Mozzaato CRONOMETRO V
■ Giotto e Mozzaato CRONOMETRO R
■ Portavia
■ R CINQUANTOTTO
■ R60
■ R NINE ONE
■ BOXER e BOXER timer
■ RE timer
■ R9
■ RE DOPPIA
■ R9V
are in conformity with the applicable requirements of the following documents:
EN 55014-1:2006+A1:2009 + A2:2011
EN 60335-2-15:2002+A1:2005+A2:2008+A11:2012
EN 55014-2:1997+A1:2001+A2: 2008
EN 60335-1:2012
EN 61000-3-2:2006+A1:2009+A2:2009
EN 62233:2008
EN 61000-3-3:2013
I hereby declare that the equipments named above have been designed to comply with
the relevant sections of the above specications. The units comply with all applicable
Essential Requirements of the Directives.

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2- TRANSPORT AND
INSTALLATION
The machine installation per-
sonnel must, before proceeding,
read these instructions and, in
particular, the previous sections
regarding general information and
safety requirements. Installation
must be carried out by specialised
personnel.
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The machine is supplied completely assem-
bled (except for the accessories contained in a
special box) in a cardboard packaging placed
on a pallet. (g. 2.1).
2.1 Packaging, handling and
transport
The weigh of the unladen machine is indicated
directly on the packaging or is visible through
it, on the “CE” marking plate applied on the
machine.
The packed machine must be protected in a
sheltered and moisture-free premises until it
is installed in a suitable environment.
After the removal of the packaging, it is nec-
essary to verify that the various components
are in perfect condition and that there are no
g_2.1
traces of tampering, damaged parts, etc.
It will also be necessary to check that the
machine is complete with all its parts, any
accessories and technical documentation as
per the transport documentation.
CAUTION! Before proceeding
with the installation, in case
anomalies are found in the
checks on delivery, report the
ndings to the manufacturer.
Pictograms on the packaging
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Center of gravity
Protect from humidity
Coupling point
Handle with care
Up
CE marking
CAUTION! Before proceeding
with the installation, in case
anomalies are found in the checks
on delivery, report the ndings to
the manufacturer.
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State of the machine: packaging on the oor
or on the vehicle.
Operators in charge:
2 qualied operator
2 qualied technician
Personal protective equipment to be used:
CAUTION: Wear protective gloves
CAUTION: Wear safety shoes
The packaging/pallet must be un-
loaded from the vehicle using the
lifting equipment as indicated in
g. 2.2..
2.1.1
Packed machine
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g_2.2
The machine is delivered in the correct posi-
tion on pallet, keep it in the same position, do
not tilt or overturn the packaging while the ma-
chine is inside, this would create irreparable
damage. Handle with care avoiding to shake it.
During the unpacking take utmost care not
to drill with levers or other tools which could
2.1.2 Un
packing machine
damage the structure.
For opening cut the straps and remove the
cover (g. 2.3 - g. 2.4).
g_2.3
g_2.4
Inside, the machine is protected with cello-
phane, remove taking care that there are no
works in progress which can create some
dust, water or other debris which could dam-
age the product.
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Avoid to let the machine un-
packed outdoor, always keep in a
place where atmospheric agents
cannot damage the product.
Do not clean with acids the ma-
chine, they will get damaged in
an irreversible way. For cleaning
use only commercial products,
for chromed steel surfaces or
commercial degreaser not ac-
id-based.
Do not release the packaging into
the environment.
For the accessory assembling please care-
fully follow the instructions contained into the
manual.
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State of the machine: unpacked machine
on the ground.
Operators in charge:
2 qualied operator
2 qualied technician
Personal protective equipment to be used:
CAUTION: Wear protective gloves
CAUTION: Wear safety shoes
The packaging/pallet must be un-
loaded from the vehicle using the
lifting equipment as indicated in g.
2.5..
2.1.3 Un
packed machine
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g_2.5
2.2 Machine handling
The machine weighs about 120kg
dry
3 operators are needed to safely
lift the machine
Lift the coee machine from the pallet and put
it on the support surface.
ATTENTION: Grasp and
lift the machine at the
points indicated in g. 2.6
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g_2.6

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Operation has to be carried out
when the machine is o and cold.
Before handling:
■ Disconnect the power supply cable.
■ Disconnect the water supply.
Once the Machine is placed in the new instal-
lation area, reconnect the power supply cable
and the water pipe. (see cap. 6.2 e 6.3) .
The handling means used must be in per-
fect working conditions (see cap 5.2)
2.2.1 Machine movement
installed
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3- DESCRIPTION OF THE
MACHINE
The machines have been designed and man-
ufactured to be used to make espresso coee
and hot beverages (tea, cappuccino, etc.).
Any other use is to be considered unsuitable
and therefore dangerous.
The manufacturer cannot be
held responsible for any damage
caused to people or things due
to unsuitable, erroneous or irra-
tional use of the machine
The operator must always follow the indica-
tions contained in this manual. In the case
of a failure or if the machine is not working
properly, switch it o and do not attempt any
direct repair. Contact the service center.
3.1 Designated use
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3.2 R9V technical specifica-
tions
Features
■ Programmable pressure prole system
■ Digital touch display
■ Brew boiler capacity:
1,9 litre - 1200 W
■ Service boiler capacity:
3,6 litre - 1400 W
■ Water source option:
Hard plumbing
■ Wattage: 1600 W
■ Five pump pressure proles + one semi
automatic prole
■ Permanent magnets volumetric pump.
Dimensions and weight (g_3.1)
■ 2GR = 834 x 521 x 643 mm
■ 3GR = 1055 x 521 x 643 mm
(A-width x B-height x C-depth)
■ Weight: 105 kg (R9V 2GR)
120 kg (R9V 3GR)

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g_3.1
3.3 Machine description (g._3.2)
1. ON/OFF: ‘O‘ = OFF and ‘1’ = ON.
2. Steam wand for steaming milk: caution
can be become and cause burns.
3. Steam tap lever.
4. Upper grid cup warmer
5. Digital touch display.
6. Hot water wand
7. Boiler Pressure gauge
8. Drip tray with grid
9. Group control paddle
10. Portalter
11. Control lamp
12. Water level
13. Grid height adjustment
g_3.2
R9V 2GR
R9V 3GR

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Voltage
■ Please refer to the technical data plate on
the machine
Wattage
■ Please refer to the technical data plate on
the machine
Temperature
■ The machine should not be operated with
temperatures under 6°C and over 36 °C.
Water
■ The machine must be operated with soft,
clean drinking water. If the local water
supply has a high mineral content use a
water softener. A build up of mineral deposit
may restrict the ow of water within the
hydraulic systems causing damage to the
machine and risking personal injury. Rocket
Espresso recommends installation of an in
line lter.
Water pressure from the mains
■ Maximum water inlet pressure is 6 Bar
(0,6 MPa – 600 KPa). Please install a pres-
sure reducing valve if water pressure from
the mains is higher. The minimum water
pressure is 1.5 Bar (0.15MPa-1500 KPa)
Hydraulic connections
■ Water inlet 3/8” gas
Boiler capacity
■ 13,2 litre
3.5 Technical data3.4 Accessory
The machine is supplied complete with a rich
series of accessories (g._3.3)
Check the box and packaging to ensure
that the following parts and accessories are
included:
1. Box
2. Portalter - double
3. Portalter - single
4. Portalter - bottomless
5. 2 handle
6. Pipe hanger
7. 1 blind lter basket (for cleaning/rinsing
of brewing group)
8. Pipe clamp
9. Group head cleaning brush
10. Pipe water supply
11. User manual
g_3.3

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4- INSTALLATION
The Coè machine is only to be installed
in locations where use and maintenance is
restricted to trained personnel.
The support surface shall be leveled, dry,
smooth, steady and stable and at such a
height that the cup-warming surface is at over
150 cm from ground. (g._4.1)
Do not use or install where water jets are used.
g_4.2
g_4.1
In order to guarantee normal operation, the
machine must be installed in areas where the
environmental temperature is between +6°C
and +36°C; and the humidity is not over 70%.
Please make sure that there is an open area
of at least 10 cm on each side and behind the
machine to allow adequate ventilation and
facilitate its use and the performance of any
maintenance operations. (g._4.2)
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If the machine is wet or very
damp, wait until it is completely
dry before installing or using it. It
is always necessary to request
an accurate control to qualied
service people in order to nd
any possible damage to the elec-
tric components.
A grounds drawer should be tted by the
installer.

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Water supplies to the machine
must be suitable for consumption
by man and for human uses, in
compliance with all the laws in
force in the installation site.
The installation technician is required to get
conrmation from the nal owner and/or user
of the system that the water meets all the fore-
going requirements. For machine installation
it is necessary to use all the components and/
or parts supplied on issue with the machine.
Should it ever be necessary to use other parts
and/or components, the installation technician
is required to verify that said other parts and/or
components are suitable for contact with water
for human consumption/drinking water. The
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4.1 Connections to be provided
by the user (Fig.4.3)
Connections must be carried out
by qualied personnel in full
accordance with federal, state
and local regulations.
1. Water drainage pipe (1- Fig. 4.3), hav-
ing an internal diameter of min. 30mm,
equipped with a water-trap accessible for
inspection.
2. Water supply pipe (2), with a 3/8”G cut-o
tap.
3. Circuit breaker (3)
4. Water softener (Optional-4)
4.1.1 Water supply
Make sure that the maximum supply
pressure of water does not exceed
6.5 bar; otherwise, install a pressure
reducer.
Connections must be installed close to the
machine.
Water supply pipe, with a 3/8”G cut-o tap.
Connect the exible pipe supplied to the tting
located under the machine (1 - g._4.4)
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g_4.4
g_4.3

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g_4.6
technician in charge of installation is required
to perform all the hydraulic connections so that
they are totally compliant to all the related
rules, regulations and provisions in force in the
installation site on hygiene, hydraulic system
safety and environmental protection.
The machine has to operate with clean
soft drinking water. Never attempt to run
the machine with water that is harder than
7°F (or softer than 4°F). The manufacturer
recommends use of an in line lter
Check the eciency of the machine’s water
drain. Drain tray is located under the drip tray.
(2 - g._4.5)
4.1.2 Water drain
Before connecting the machine
ensure that the type label details
comply with those of the electric
distribution network.
The electrical connection cable must be di-
rectly connected to the connection provided
according to current legislation. Ensure that
the grounding system is ecient and in com-
pliance with current legal requirements.
The grounding system and the lightening pro-
tection system must be realized in accordance
with the provisions of current legislation.
For the supply network use a cable in compli-
ance with standards with protective conductor
(grounding wire).
For three-phase power supply use a cable
with 5 conductors (3 phases + neutral + earth).
(g._4.6)
4.1.3 Electric supply
g_4.5

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R9V
It is necessary to provide a circuit breaker at
the start of the power cable, complete with
magnetic release elements in accordance with
the type label details. The contact opening
must be at least 3 mm.
Remember that each machine must be tted
with its own safety elements.
WARNING:
Should the power supply cable
be damaged it is to be replaced
by the manufacturer or by its
technical assistance service or by
person with equivalent qualica-
tion, in order to prevent any risks.
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4.2 Installing steam tap levers.
Screw the two handles into the side steam
taps. (g._4.7)
5- START UP
We assume the machine has been properly
installed.
Open the water tap and switch on the main
electrical switch (both not included to delivery).
Turn the on/o switch (1 - g._5.1) from posi-
tion “O” to position “I”.
The indicator light (2) come on.
Wait until the indicator light (2) stops ashingt.
The boiler is lled with water (3).
g_4.7
g_5.1
Wait till the boiler pressure has reached the
working pressure (0.9 bar approx). You can
read the boiler pressure on the boiler pres-
sure scale (0-3 Bar) of the pressure gauge
(4 - g._5.1).
Allow 20 to 25 minutes warm up time. When
the machine is ready the temperature will be
displayed on screen 1 of the touch screen. The
correct operating temperature and pressure
should be +/- 94°C (9 - g._5.1) or 197.6°F
displayed on the touch screen, with a service
boiler pressure of +/- 1 bar.
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