Rocstor Rocpro U32 User manual

ROCPRO™ U32 Series User Manual
ROCPRO™U32
USB 3.0 - eSATA
Quick Installation Guide
ROCPRO
™
U32
USB 3.0 - eSATA
Quick Installation Guide

Introduction
Thank you for purchasing ROCSTOR products. Before using your Rocpro U32, please read this manual
thoroughly. At time of publish, all information contained in this user manual has been veried. Any
revision updates or important technical information may be found on www.rocstor.com.
Products specications are subject to change without notice. If you have any questions regarding
Rocpro U32, or you would like to know the latest product information, user manual update, or rmware
update, please contact Rocstor or visit www.rocstor.com for further information.
Copyright © Rocstor. All rights reserved.
Table of Contents
1. Package Contents and Product Views
2. Operating Information
3. Hardware Requirements and Precautions
4. Hardware Installation
5. How to Switch the RAID Mode
6. Hard Drive Replacement Instructions
7. Data Rebuild
8. System Temperature Overheat and Fan Failure Management
9. Additional Display Messages of System and Operation Procedures
10. LED Visual Status Indicator Denitions
11. S.M.A.R.T.
12. Precaution befor Application
page 2 - 10ROCPRO™ U32 Series User Manual
Hard Drive Replacement Instructions

Hard drive status indicator
LCD Display Panel
Scroll button
ESC button Power/Alarm indicator
Mute button
ENT button
Anti-theft cord slot
Power Switch
Power Socket
USB 3.0
interface connection
Cooling fan
eSATA Port
interface connection
Key access opening
AC Power cable USB 3.0 Cable
e SATA Cable
Quick Installation
Guide
Screws and Keys
"Supplied with Enclosure Only"
Rocpro U32
1. Package Contents & Product Views
Quick Installation
Rocpro U32
Storage Mode Denitions
Safe mode (RAID 1) : Mirrored storage capacity allowing data protection.
Speed mode (RAID 0) : Striped into a single large volume allowing higher speed transfers but
without data protection.
page 3 - 10ROCPRO™ U32 Series User Manual

Operating Temperature : 41 ~ 95 F - (5 ~ 35c)
Storage Temperature : -20~ 47 F - (-4 ~ 116 c)
Line Voltage : 100 ~ 240V AC
2. Operating Information
3. Hardware Requirements and Precautions
1. Both hard drives must be installed into the system for the device to work properly.
2. Only one interface connection may be used at once per computer system.
3. For the best performance of the system, it’s strongly recommended that you install hard
drives of the same model and if need be, replace faulty hard drives also with the same model.
If the same model of HDD is unobtainable, please replace with a model that is at least 20GB larger
in capacity.
4. All data on replacement hard drive will be erased once inserted into the system.
5. The actual usable storage capacity may dier from the stated capacity once the drives in the
systemhave been formatted.
6. Always safely dismount the volume from the Operating System before removing Rocpro U32.
from host computer
7. Do not remove the hard drive(s) while the system is powered on or switch the position of
the drives. Always remember to power o the unit prior to removing the hard drives
(unless hot-swapping for the purpose of a rebuild in a RAID 1 conguration).
8. In RAID 1 mode, only 1 hard disk failure is permitted. Please seek help from data recovery
services should there be further data-loss due to failures in a RAID 0 mode.
9. It is highly recommended for users to back up important data. Rocstor will not be responsible
for any lost of data caused during the use of the unit or the recovery of the data lost.
10. The default setting of ROCPRO™ U32 is RAID 1. To set it in a data protection mode, please set it
to RAID 1. Please set U32 to RAID 0 mode when speed and large storage capacity is required.
11. Users can set the RAID level and the basic functions of ROCPRO™ U32 using the buttons on
the right side of LCD screen in front of the product.
page 4 - 10ROCPRO™ U32 Series User Manual

4. Hardware Installation
Please follow the instructions below to complete the hardware installation:
Step 1:
Open the package and take out the product making sure that all contents are not damaged or missing.
Should you nd any damage or missing contents, please contact your supplier immediately.
Step 2:
Place the system on a stable surface. Ensure that it is installed in a well ventilated area with
acceptable airow for the vent and keep product away from moisture.
Step 3:
Use the provided key in the accessory kit to eject the removable tray,
pull tray handle to remove from U32.
Step 4:
Install your hard drives onto the removable drive tray and secure it with the screws included in the
accessory kit. Once completed, insert the hard drive tray into the system.
Step 5:
Use the provided cables to connect your computer to the preferred interface connection.
Step 6:
Power on the unit and wait for the system to initialize. When the LCD display panel indicates
“OK”,the system has completed initialization and is ready for hard drive formatting.
2.5” or 3.5”HDD Screws
ESC
ENT
ALARM
MUTE
1.Push the key
2.Realese the Tray
3.Take Out The Tray.
3.Take Out The Tray.
1.Push the key
1.Push the key
page 5 - 10ROCPRO™ U32 Series User Manual

5. How to Switch the RAID Mode
Rocpro U32
RAID-1 vxxxxxx.x
Pri HDD : OK
Sec HDD : OK
Change to RAID-0
Ent = Yes Esc = No
Pri HDD : OK
Sec HDD : OK
RaidMode Changed
Please Reboot
Rocpro U32
RAID-0 vxxxxxx.x
System initializing Normal operational state
When the U32 has completed initializing, your computer’s operating system should recognize the
device automatically.
Please follow the formatting instructions given by the operating system to format the drives.
Once the formatting has been completed, the system is ready for use.
The default setting of ROCPRO™ U32 is RAID 1. To change the setting, please follow the steps below:
Step 1:
Press and hold the“ ” button while turning on the power until LCD display is showing as blew:
Step 2:
If you are sure to switch the RAID mode, press “ENT” to accept. If not, press “ESC”.
Step 3:
This display indicates that the switch has been done successfully. Please reboot the Rocpro™ U32.
Change to RAID-0
Ent = Yes Esc = No
page 6 - 10ROCPRO™ U32 Series User Manual

6. Hard Drive Replacement Instructions
In normal operational state, if the LCD displays “Pri : X” or “Sec : X”and the audio alarm activates, this
would indicate that the hard drive may be malfunctioning.
When this happens, you may choose to disable the audio alarm by pressing the MUTE button located
at the front of the system and continue to operate the system normally.
When nished, you may restart the U32 to double check and see if the drive is in fact malfunctioning.
If you are certain that the drive is in fact malfunctioning, follow the instructions below to complete the
replacement of the malfunctioning drive.
RAID-1 degraded
Pri : X SEC : O
RAID-0 failed
Pri : O SEC : M
Primary drive damage Secondary drive lost
Step 1:
Shut o the U32 power. Extract the drive displaying “X”on the LCD display from the corresponding
drive position and replace it with the new replacement drive.
Do not switch the positions of the drives.
Step 2:
Once the replacement is complete, turn on the power of the U32. When the system completes
initialization, the LCD display will ask you if you wish to initiate the rebuilding procedure.
7. Data Rebuild
During the use of U32, if you are required to replace a malfunctioning drive refer to chapter 6 “Hard
Drive Replacement Instructions”. Once drive replacement is complete and you power on the U32,the
system will perform data reconstruction.
The data rebuild processing time is based on the capacity of the drive. During procedures, we suggest
to not use the system until the procedure(s) is complete as use of the system during procedures may
cause delays to the processing time.
Please wait until the procedure(s) has been completed to continue use.
During the data rebuilding process, the LCD panel will display the percentage progression rate of the
rebuild. Below are sample diagrams.
Pri : HDD Insert
Sec HDD : OK
Rebuilding
Sec Pri 32%
Pri HDD : OK
Sec HDD : Insert
Rebuilding
Pri Sec 32%
Or
page 7 - 10ROCPRO™ U32 Series User Manual

8. System Temperature Overheat and Fan Failure Management
If during the rebuilding process, a drive malfunctions and is unable to continue the rebuilding process,
restart the U32 to check and see that the drive is in fact malfunctioning. If it is, please refer to chapter 6
“Hard Drive Replacement Instructions”to replace the malfunctioning drive.
Below are sample diagrams of drive malfunctioning.
Pri HDD : Fail
Sec HDD : OK
Pri HDD : OK
Sec HDD : Fail
Primary drive error during rebuild Secondary drive error during rebuild
Pri HDD : OK
Sec HDD : OK T
Pri HDD : OK F
Sec HDD : OK
System temperature exceeded limitation System fan malfunctioning
Note :
The next time you turn on the power of the unit, the system will automatically continue to
process the remains. Please do not switch position of the drive at any time.
If the LCD panel displays “T” on the bottom right hand corner meaning the system temperature has
exceeded its
allowance of 50oC or “F” at the top right hand corner meaning the system fan has malfunctioned and
the audio alarm alerts, you may rst press the MUTE button to disable the audio alarm. At the allowed
operational state, re-start the system to double check and see if the problem is still present. If the
problem persists, please turn o the system and contact ROCSTOR tech support for further assistance.
9. Additional Display Messages of System and Operation
Procedurest
System Temp.
50 oC
System FAN
xxxx RPM
System temperature message System fan RPM message
If the LCD panel displays “T” on the bottom right hand corner meaning the system temperature has
exceeded its allowance of 50oC or “F” at the top right hand corner meaning the system fan has
malfunctioned and the audio alarm alerts, you may rst press the MUTE button to disable the audio
alarm. At the allowed operational state, re-start the system to double check and see if the problem is
still present. If the problem persists, please turn o the system and contact ROCSTOR tech support for
further assistance.
page 8 - 10ROCPRO™ U32 Series User Manual

10. LED Visual Status Indicator Denitions
Power/Alarm indicator :
When the Power/Alarm indicator lights green, this means the system power is on.
When the Power Alarm indicator lights amber, this means the system temperature has exceeded its
limitation or the system fan has malfunctioned.
Hard drive status indicator :
When the hard drive status indicator is o, this means the drives are idling.
When the hard drive status indicator lights or blinks blue, this means the drives are being accessed for
operation.
11. S.M.A.R.T
12. Frequently Asked Questions
Q1. Which drive format should I choose to format the hard drives in the U32 ?
A : It depends on the computer system you most often use. See the below suggestions:
1. Use NTFS for Windows 2000/XP/Vista/Windows 7 system.
2. Use HFS+ (Mac OS Extended) format for a Mac OS X system.
3. Choose FAT32 format if you’ll use the U32 in both Windows and Mac environments(the maximum
size of one single le may not exceed 4 GB).
page 9 - 10ROCPRO™ U32 Series User Manual

General Notices
Capacity Disclaimer
Warranty Period
• Consistently make multiple backup copies of your data for your protection. Hard disk drives are
subject to failure at any time.
• Rocstor shall not be held liable for loss of data or the restoration or recovery of data on the device.
Please see complete limited Warranty Information in the User’s Manual or on the Rocstor website
(www.rocstor.com) for further details.
Actual accessible hard drive capacity will indicate up to 10% lower than stated under dierent Operating
Systems and formatting. Therefore, a 500GB capacity drive may show up as a 450GB drive
(approximately.)
The Limited warranty period for Rocpro U32 hard drives is three years for parts and labor.
1. Make sure you safely "Eject" your Rocpro U32 External Drive before you Disconnect your
hard drive from the host computer.
2.To avoid data corruptions or data loss, it is strongly suggested not to withdrawing hard drive from
the device or powering o the device while data is accessing.
3. Do not remove the hard drive(s) while the system is powered on. Always remember to power o
the system when removing the hard drives.
12. Precaution befor Application
page 10 - 10ROCPRO™ U32 Series User Manual