Rocstor accustor PR3600 User manual

Accustor PR3600 Storage
User Guide
Rocstor
Version: V1.1
TM

Revision Sheet
User Guide Page i
Revision Sheet
Release
No.
Date
Revision Description
V1.0
2015/6/11
Release version
V1.1
2015/8/28
Add Chapter 3.4 Quick Setup
Add Appendix. Array Definition for Quick Setup

User Guide Page ii
PREFACE
Notice
The product features and specifications described in this guide are subject to change without
notice.
The manufacturer shall not be liable for any damage, or the loss of data resulting from the
performance or use of the information contained herein.
About This Guide
Congratulations on your purchase of the Accustor PR3600, the 16 bay shareable
Thunderboltrack mount model of the Accustor family, specifically designed for all
post production workflow. It delivers stability, outstanding performance, and
scalability..
This guide also contains instructions for installing and using the Accustor PR3600 system
setting up of RAID (Redundant Array of Independent Disks) and using RAIDGuardX (ExaSAN’s
RAID management software).
Guide to Conventions
Inside the double boxes are important information and warnings that users should be aware of:
Caution
This indicates the existence of a potential hazard that could result in
personal injury, damage to your equipment or loss of data if the safety
instruction is not observed.
Note
This indicates useful tips on getting the most from your Rocstor RAID
system.
Trademarks
Rocstor and the names of Rocstor products and logos referenced herein are trademarks
and/or service marks or registered trademarks and/or service marks of Rocstor
Intel, the Intel logo, Thunderbolt, and the Thunderbolt logo are trademarks of Intel Corporation.
Xsan, Mac, MacOS, and Macintosh are registered trademarks or trademarks of Apple. Other
product and company names mentioned herein may be trademarks and/or service marks of
their respective owners.
All contents of this manual are copyrighted by Rocstor
The information contained herein is the exclusive property of Rocstor and shall not be copied,
transferred, photocopied, translated on paper, film, electronic media, or computer-readable
form, or otherwise reproduced in any way, without the express written permission of Rocstor.

User Guide Page iii
© Copyright 2016 Rocstor.
All Rights Reserved.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.

User Guide Page iv
Accustor PR3600 User Guide
Table of content Page #
Notice.............................................................................................................................................................ii
About This Guide........................................................................................................................................ii
Guide to Conventions ...............................................................................................................................ii
Trademarks..................................................................................................................................................ii
Table of content.........................................................................................................................................iv
1. Introducing Accustor shareable Thunderbolt Storage System.......................................................1-1
1.1 Overview..................................................................................................................................1-1
1.1.1 What is the Accustor shareable Thunderbolt Storage System.............................................................1-1
1.1.2 Accustor PR3600 features..................................................................................................................1-2
1.2 What’s in the Box ...................................................................................................................1-3
1.3 Your Accustor PR3600 at a Glance.......................................................................................1-4
1.3.1 A16T2-SHARE Front Panel & LED Indicators..................................................................................1-4
1.3.1.1 Beeper Codes ............................................................................................................................1-5
1.3.1.2 Disk Mapping............................................................................................................................1-5
1.3.1.3 Disk Tray and LED Indicators ..................................................................................................1-5
1.3.1.4 A16T2-SHARE Rear Panel.......................................................................................................1-6
1.3.2 How to Connect Multiple JBOD with Mini SAS HD cable ...............................................................1-7
2. Preparing to Install Accustor PR3600 ............................................................................................2-1
2.1 Precaution for Handling the System.....................................................................................2-1
2.2 Choosing the Location for the System..................................................................................2-1
2.3 Electrical Power......................................................................................................................2-1
2.4 Operating Environment.........................................................................................................2-2
2.5 Security....................................................................................................................................2-2
3. Installing the Accustor PR3600...........................................................................................3-1
3.1 Rail set installation.................................................................................................................3-1
3.2 RAID System installation.......................................................................................................3-2
3.2.1 Installing Disk Drives.........................................................................................................................3-2
3.2.2 Connecting cable to Accustor PR3600 ................................................................................................3-2
3.3 Driver and GUI installation...................................................................................................3-3
3.3.1 Installing Accustor driver and GUI RAIDGuardX .............................................................................3-3
3.3.1.1 Installing on MAC and Windows..............................................................................................3-3
3.4 Quick Setup.............................................................................................................................3-4
3.4.1 Without SAN ......................................................................................................................................3-4
3.4.2 With SAN ...........................................................................................................................................3-5
3.4.3 Manually Config Array.......................................................................................................................3-5
4. Using RAIDGuardX GUI.................................................................................................................4-1
4.1 RAIDGuardX Overview ........................................................................................................4-1

User Guide Page v
4.1.1 RAIDGuardX at a Glance...................................................................................................................4-1
4.1.1.1 Menu Bar...................................................................................................................................4-1
4.1.1.2 RAIDGuard X main console.....................................................................................................4-2
4.1.2 Adding Controller...............................................................................................................................4-2
4.1.3 Creating an Array ...............................................................................................................................4-4
4.1.4 Email Notification ..............................................................................................................................4-7
4.1.5 Preference...........................................................................................................................................4-8
4.1.5.1 Disk Lag Proof Mode................................................................................................................4-8
4.1.5.2 NCQ ..........................................................................................................................................4-9
4.1.5.3 SMART Mode...........................................................................................................................4-9
4.1.5.4 Beeper .....................................................................................................................................4-10
4.1.5.5 Equalization Mode ..................................................................................................................4-10
4.1.5.6 Cache.......................................................................................................................................4-11
4.1.5.7 MISC.......................................................................................................................................4-12
4.1.6 Option...............................................................................................................................................4-13
4.1.6.1 Slicing .....................................................................................................................................4-13
4.1.6.2 LUN Map ................................................................................................................................4-15
4.1.6.1 LUN Connect ..........................................................................................................................4-16
4.1.6.2 Expansion................................................................................................................................4-17
4.1.6.3 Migrations ...............................................................................................................................4-18
4.1.6.4 Snapshot..................................................................................................................................4-20
4.1.6.5 Health Center ..........................................................................................................................4-23
4.1.6.6 Unlock Drives .........................................................................................................................4-24
4.1.7 Updating the Accustor RAID system Firmware ...............................................................................4-26
4.1.7.1 Preparing the Firmware Update Files......................................................................................4-26
4.1.7.2 Installing the Firmware Update Files ......................................................................................4-26
5. RAID Overview.................................................................................................................................5-1
5.1 How RAID Works ..................................................................................................................5-1
5.2 Data Storage Methods............................................................................................................5-1
5.2.1 Data Striping.......................................................................................................................................5-1
5.2.2 Data Mirroring....................................................................................................................................5-1
5.2.3 Data Parity..........................................................................................................................................5-2
5.3 RAID Levels............................................................................................................................5-2
5.3.1 RAID 0: Striping.................................................................................................................................5-2
5.3.2 RAID 1: Mirroring..............................................................................................................................5-2
5.3.3 RAID 5: Independent data disks with distributed parity.....................................................................5-2
5.3.4 RAID 6: Independent data disks with two Independent parity schemes.............................................5-2
5.3.5 RAID 0+1: Striped set with Mirroring................................................................................................5-3
6. Appendices........................................................................................................................................6-1
Appendix A: FAQs ..............................................................................................................................6-2
Appendix B: Array Definition for Quick Setup................................................................................6-3
Appendix C: Customer Service and Support....................................................................................6-5

1. Introduction
User Guide
1. Introducing Accustor shareable Thunderbolt Storage System

1. Introduction
User Guide Page 1-1
1. Introducing Accustor shareable Thunderbolt Storage System
1.1 Overview
1.1.1 What is the Accustor shareable Thunderbolt Storage System
The Accustor PR3600 equip with the functionality of a complete SAN solution within a single
Thunderbolt storage device, the high performance of Thunderbolt 2.0 without any protocol
conversion latency, and the reliability derived from an independent hardware RAID system.
These features give Accustor PR3600 its uniqueness different from other Thunderbolt storage
products in the market, and helps create a brand new working experience for Thunderbolt
users.
Rocstor has leveraged its years of experience as a PCIe SAN designer and high performance
transmission technology provider within the video post-production industry, and created the all-
in-one Accustor PR3600 Thunderbolt shareable storage solution, which takes the original peer to
peer Thunderbolt interface and transforms it into a more flexible Thunderbolt storage network
well suited for Media and Entertainment budgets and workflows. The advanced technology and
innovative thinking will eliminate the high cost of Thunderbolt networking over Fibre Channel
SAN or 10 Gigabit Ethernet. With the full performance of Thunderbolt 2.0 in a shared storage
environment, Accustor PR3600 will be the perfect storage solution for the burgeoning 4K video
market.

1. Introduction
User Guide Page 1-2
1.1.2 Accustor PR3600 features
1. Hardware Specifications
Thunderbolt2.0 x 4, the bandwidth of each port is 2000GB/s
Support 16 x 3.5”/2.5”SAS/SATA HDD and SSD
Hardware XOR/Multi-Parity engine
2GB DDRIII memory, ECC-protected
2. Software Specifications
Multiple RAID levels: 0,1,5,6, 0+1 and JBOD
Up to 5 disk array groups
Selective initialization method (on-the-fly and performance evaluation)
Online RAID set expansion and level migration
Controller and Disk Cache Control to optimize read/write performance
Support write-back and write-through caching
Automatic rebuilding
Online bad block data recovery
Disk health monitoring by S.M.A.R.T.
NVRAM-based transaction log and auto parity resynchronization
Array roaming and disk traveling
Dual firmware images for firmware recovery
Disk Lag Proof technology to guarantee disk timely response
Equalization mode to smooth the performance of sequential data transfers
3. Management
Java-based GUI, RAIDGuardX
LED indicator to monitor status of RAID enclosure
Event notification by email (SMTP)
Centralized multiple RAID system management
Support SNMP
4. Enclosure
Dimensions: L: 567mm, W:441mm, H: 131mm
Weight: 19.4 Kg or 42.7 lbs (w/o drives)
5. Support OS
MAC: OS X(10.9, 10.10 and later)
6. Operating Conditions
Humidity: 5% - 85%
Operating Temperature: 0C –40C
Certification: RoHS, UL, CE, FCC, C-Tick, BSMI

1. Introduction
User Guide Page 1-3
1.2 What’s in the Box
Your Accustor PR3600 is shipped in special package to provide protection during
transportation. Carefully check your carton contents against the included packing list, or the
inside flap of the box, and your original purchase order. You should have the items as
described in the sections below.
Accustor PR3600 packing list
The Accessories package includes the following items. These items can also be ordered
and shipped separately from Rocstor.
1. Disk tray (x16)
2. Rail set (x2)
3. Packing list (x1)
4. Installation DVD (x1)
5. AC power cord cable (x2)
6. Rail extender (x2)
7. Screw pack for disk tray (x2)
8. Bolts pack for rack mount (x6)
9. Plug adapter (x6)
10. Accustor PR3600 storage (x1)

1. Introduction
User Guide Page 1-4
1.3 Your Accustor PR3600 at a
Glance .
1.3.1 Accustor PR3600 Front Panel & LED Indicators
Item
Name
Description
1
Controller Status
Steady Blue
controller is working normally
Flashing Blue
host is accessing
Red
controller failed
2
System Fan
Blue
fan modules are working normally
Red
fan module failed
3
System
Temperature
Blue
system temperature is normal
Red
system temperature is overheat
4
System Power
Blue
power supplies are working normally
Red
power supply failed
5
Mute Button
Pushing the button for 2 seconds will mute the system
beeper. If another abnormal event occurs, the beeper will
alarm again.

1. Introduction
User Guide Page 1-5
1.3.1.1 Beeper Codes
Controller Status
Beeper mode
Turn on the Controller
A short beep at boot up
System Panic
A Long beep
Disk init, rebuild, expansion, migratrion
snapshot
Repeat a short beep
Error of Fan, Power, RAID or Disk locked
Repeat three short beeps
System cannot boot up
Repeat three rapid short beeps
1.3.1.2 Disk Mapping
Disk 1
Disk 5
Disk 9
Disk 13
Disk 2
Disk 6
Disk 10
Disk 14
Disk 3
Disk 7
Disk 11
Disk 15
Disk 4
Disk 8
Disk 12
Disk 16
1.3.1.3 Disk Tray and LED Indicators
Disk Status
LED #1 (Access LED)
LED #2 (Status LED)
Disk Online/Locked
Steady Green
No Disk/Disk Fail
Steady Red
Disk Access/Initialization
Flashing Blue
Steady Green
Disk Rebuild
Flashing Blue
Switching in Red and Green
Disk Expansion
Flashing Blue
Extend Drives: Steady Red
Original Drives: Steady Green
Disk Migration
Flashing Blue
Migrate Drives: Steady Red
Original Drives: Steady Green

1. Introduction
User Guide Page 1-6
1.3.1.4 Accustor PR3600 Rear Panel
No.
Name
Description
1
Thunderbolt port
Thunderbolt2.0 host port 1(left) ~ 4(right)
2
Debug port
For engineer debugging only.
3
Heart beat LED
Flashing green indicates work normal.
4
Expansion port
Expanding to another JBOD enclosure.
5
Controller Handler
Plug in/out controller for maintenance.
6
Redundant Fan
Hot swappable cooling Fan modules
7
Redundant Power
Hot swappable Power Supply modules
8
Power switch
Switch on/off the RAID system

1. Introduction
User Guide Page 1-7
1.3.2 How to Connect Multiple JBOD with Mini SAS HD cable
Below diagram shows how to connect 3 JBOD enclosures to RAID system. Connect
“mini SAS HD”cable to the “EXP” port of RAID system, the other side to right SAS port
of JBOD enclosure, and so on, if there has more JBOD enclosure.
Ensure that “dip switch” on the JBOD chassis ID is set to 1 for the first JBOD, 2 for the
second JBOD and 3 for the third, or it may not recognized by RAID system.
When booting up, first to power on all JBOD enclosures, power up the RAID system at
last.
When shutting down, first to power off the RAID system, then power off all JBOD
enclosures.

2. Preparation
User Guide
2. Preparing to Install Accustor PR3600

2. Preparation
User Guide Page 2-1
2. Preparing to Install Accustor PR3600
To ensure safe and smooth operation of your Accustor PR3600, it is essential that you
choose an appropriate location for the system, provide an appropriate operating
environment, and adequate power for all components of the system. As you plan for
installation, follow the guidelines below to ensure that the system and its environment are
safely and appropriately positioned for efficient operation and service.
2.1 Precaution for Handling the System
Take the following precautions to avoid damage to the system or potential injury to you.
1. Prepare a flat, sturdy surface before removing the system from its package. The table or cart
that will hold the system should be as close as possible to the system carton.
2. Ensure that all power switches have been turned off and all power cords disconnected to
prevent personal injury and damage to the hardware.
3. Static electricity can damage electronic components of your system. Follow the guidelines
below to avoid such damage:
a. Work in a static-free environment
b. Wear a grounded anti-static wrist strap
c. Store uninstalled components in anti-static bags
d. Handle circuit boards by their edges and avoid touching chips and connectors
2.2 Choosing the Location for the System
The Accustor PR3600 is designed as a rack mount solution. Depending on where your desk
or rack mount cabinet or other install location is, you should keep the following points in mind
when determining where to place your system.
1. Measure the available space on your desk. The space required for the Accustor PR3600 is
L: 567mm, W:441mm, H: 131mm
2. Measure the distance between any two components that need to be connected via cable(s).
This measurement will help you determine the length of the required cable(s). Or if you’ve
already purchased the cables, determine the proximity of the components in question.
3. Leave sufficient room, at least two inches, around the unit to allow air ventilation.
4. Do not block or cover any of the ventilation holes in the front and back panels of the unit.
Consistent airflow is essential to keep the system operating efficiently.
5. Allow additional room at the front and back of the unit for service.
6. The Accustor PR3600 uses several cables and cords. It’s a good idea to determine how
they will be arranged at the rear of the system, and where the cables will be routed to
connect to the host systems and RAID disk systems.
2.3 Electrical Power
At your chosen location for the Accustor PR3600, make sure that the electrical circuitry and
power outlets are sufficient for the combined power needs of all hardware components. To plan
for safe and adequate power to the system, follow these guidelines:
1. Check the documentation for all hardware components at the chosen location to determine
their power requirements. Then make sure that the available power supply for that location
is sufficient for the planned components.
2. When possible use surge protectors or power conditions as part of the installation.

2. Preparation
User Guide Page 2-2
3. When planning for electrical power, make sure you have more power than the total power
requirements specified for all components. Also make certain that the power load is
distributed evenly among circuits to that location. Consult an electrician or other expert if you
need assistance with planning for the power needs for your components.
4. Make sure that the power outlets for all hardware components are grounded according to
local and national standards. Consult an electrician if you need assistance with grounding.
2.4 Operating Environment
The operating environment for the Accustor PR3600 must meet certain requirements:
1. Verify that the temperature range of the chosen location is within the limits established for
the system and all other components.
2. Make certain that the chosen location has adequate ventilation to maintain the necessary
temperature range.
3. If there are multiple hardware components installed at the chosen location, consider
additional cooling measures to assure efficient operation of the system and other
components.
4. Environment parameters:
a. Operating temperature: 0°C to 40°C (32°F to 104°F)
b. Operating humidity: 5-85%, non-condensing
c. Storage humidity:5%-95%, non-condensing
2.5 Security
To ensure the security of the Accustor PR3600, make certain that the chosen location
meets your security requirements.

3. Installation
User Guide Page 3-1
3. Installing the Accustor PR3600

4. How to Use
User Guide
3. Installing the Accustor PR3600
Follow the steps in this chapter to prepare your Accustor PR3600 system for installation.
3.1 Rail set installation
Accustor PR3600 is designed as standard 19inch 3U chassis, support all standard rack.
Follow the steps to properly install you RAID system into rack.
2. Tighten 2 rack screws in both front and
rear side.
1. Loosen rail screws of rail set, and adjust the
length to fit your rack
3. Tighten 4 rail screws.
4. Install RAID system into the rack and securing
with 4 rack bolts.

4. How to Use
User Guide
3.2 RAID System installation
Follow the instructions in this section to hook up all your hardware components of the
Accustor PR3600 system. Do not turn the power on until all components are properly installed.
3.2.1 Installing Disk Drives
Follow the steps below to install your HDDs.
1. Place the HDD with connector align with the edge of the disk tray.
2. Secure HDD with screws as below figures.
3. Slide the disk tray into the disk bays of the chassis.
Four screws for 3.5”Three screws for 2.5”Insert tray into Accustor PR3600
4. Push the tray inward until the tray firmly connects and you hear the tray click into
place.
5. Repeat for all drives to be installed into the Accustor PR3600.
Note
The hard drives in a RAID system should match in size and speed. All
drives in an array should be identical models with the same firmware
version.
3.2.2 Connecting cable to Accustor PR3600
Supports Thunderbolt cables that are certified by Intel, refer to below picture on where to
connect Thunderbolt cable.