Roksan Audio ltd Platinum Stereo Power Amplifier User Manual
CLASSIFICATION: General Use Version 1.03
All specifications are liable to change without notice. E&OE Page 11 ENGLISH
If you suspect that your ROKSAN Platinum power amplifier is not operating properly, you should check all
the connections carefully. Phono plugs and XLR connectors should be fully inserted- a frequent cause of
problems is that connectors do not make proper contact. Below are some commonly encountered problems with
suggestions for possible cure. The list is not exhaustive: If you have any unresolved problems, please consult
your appointed ROKSAN dealer or distributor.
SYMPTOM LIKELY CAUSE SUGGESTED REMEDY
No power AC Mains lead not inserted properly
Unit not switched on on the front panel
IEC mains inlet fuses blown
Ensure AC Mains lead is fully inserted
Switch unit on from the power button
Replace with identical fuse type and
rating and try again (only once)
No output on one or both
channels
Very low sound output
Amplifier in stand-by mode (MODE
lights GREEN)
Missing or bad input signal connection
Input switch incorrectly set
Missing or bad speaker connection
Preamplifier set in MUTE position
Check music is playing
Check all input connections
Check & set Input switch (RCA or XLR)
Check all speaker connections
Deselect MUTE (check volume setting
first) on Preamplifier
Hum from speakers Incorrect Grounding
Poor choice of interconnect cables
Check Mains polarity and grounding on
all connected equipment
Change the interconnect cables
There are no user-serviceable parts inside your Platinum power amplifier. If a fault should develop, refer any
servicing to your appointed ROKSAN dealer, distributor or approved service agent.
Your ROKSAN Platinum power amplifier is guaranteed against any defect in materials and workmanship for
a period of two years from the date of purchase.
This guarantee only becomes effective if the warranty card is validated by the ROKSAN retailer from whom the
equipment was purchased and returned to ROKSAN within 28 days of purchase.
This guarantee excludes:
1. Damage caused due to accident, missuse, neglect and incorrect installation, adjustment or repair.
2. Liability for damage or loss during transit from the retailer or purchaser to ROKSAN or its authorised
distributor for the purposes of repair or inspection.
Carriage costs to ROKSAN shall be borne by the consignor.
All claims under this guarantee must be made through an authorised ROKSAN retailer.
If equipment returned for repair to ROKSAN is found on inspection to comply with the product specification
ROKSAN reserves the right to make a charge for examination and return carriage.
Unauthorised servicing will void this guarantee.