ROLEC MARINA SmartVend SVCS0010 User manual

Installation and Operation Manual - SVCSM-01-V01-R1Installation and Operation Manual - SVCSM-01-V01-R1
July 2022July 2022
INSTALLATION
& OPERATION
MANUAL
MARINA
SmartVend

Amendments
SmartVend Marina Pedestal and Smart Card System SVCSM-01-V01-R1 Installation and Operation Manual
Page 1of 33 July 2022
Amendments
Amendment
Number
Details Date
Ver 1 Rev 0 New Document Format. November
2021
Ver 1 Rev 1 Correction to change kW to kWh when referring to
electricity usage.
July 2022
Product: SmartVend Marina Pedestal and Smart Card System
Applicable Models: SVCS0010 SVCS0110 SVCS0120 SVCS0130 SVCS0140
Document Type: Installation and Operation Manual
Document Code: SVCSM-01-V01-R1
Language: UK English (Original)
Date Published: July 2022
Rolec Services Ltd are the publishers of this document and own the rights to use the text, images and all technical
content contained within. Content supplied by third parties / partner organisations remains the property of that
organisation and is used by agreement with the supplier.
Rolec Services Ltd exercise care to ensure content is as accurate as possible at the time of publication. However, no
guarantee of accuracy should be inferred.
Rolec Services Ltd, Ralphs Lane, Boston, Lincolnshire PE20 1QU. United Kingdom.
[phone]
[e-mail]
Contents
SVCSM-01-V01-R1 Installation and Operation Manual SmartVend Marina Pedestal and Smart Card System
July 2022 Page 2of 33
Contents
Amendments 1
Contents 2
Safety 3
Safety Advice within this Manual 3
Product Overview 4
Unpacking 5
Software Installation 6
Install the Software 6
Connect the RFID Card Reader 7
Set the Marina ID 7
About the SmartVend Application 10
Introduction 10
Basic SmartVend Process 10
Areas of the Application 11
Search Panel 11
User Details Panel 11
Credit History Panel 12
Card Reader Panel 12
Special Cards Panel 13
Card Data Panel 13
Card Operations 14
Access the RFID Card 14
Add a User 15
Assign a User to an RFID Card 15
Erase a User from the Card 16
Search for a User 17
Amend User Details 18
Set Credit and Prices 19
Correct an Error in the Credit Applied to the Card 20
Reimburse Credit on the Card 21
Clearing Cards 21
Audit Cards 22
Pedestal Operations 23
Reading a Card 24
Starting a Service Session 25
Check a Session in Progress 26
End a Session 27
Remove User Credit from a Pedestal with the Clearing Card 28
Use the Audit Card 29
Maintenance 30
RFID Reader 30
RFID Cards 30
Software 31
Export Data for Viewing 31
Create a Database Backup 33
Restore a backup file 33
Software Updates 33

Amendments
SmartVend Marina Pedestal and Smart Card System SVCSM-01-V01-R1 Installation and Operation Manual
Page 1of 33 July 2022
Amendments
Amendment
Number
Details Date
Ver 1 Rev 0 New Document Format. November
2021
Ver 1 Rev 1 Correction to change kW to kWh when referring to
electricity usage.
July 2022
Product: SmartVend Marina Pedestal and Smart Card System
Applicable Models: SVCS0010 SVCS0110 SVCS0120 SVCS0130 SVCS0140
Document Type: Installation and Operation Manual
Document Code: SVCSM-01-V01-R1
Language: UK English (Original)
Date Published: July 2022
Rolec Services Ltd are the publishers of this document and own the rights to use the text, images and all technical
content contained within. Content supplied by third parties / partner organisations remains the property of that
organisation and is used by agreement with the supplier.
Rolec Services Ltd exercise care to ensure content is as accurate as possible at the time of publication. However, no
guarantee of accuracy should be inferred.
Rolec Services Ltd, Ralphs Lane, Boston, Lincolnshire PE20 1QU. United Kingdom.
[phone]
[e-mail]
Contents
SVCSM-01-V01-R1 Installation and Operation Manual SmartVend Marina Pedestal and Smart Card System
July 2022 Page 2of 33
Contents
Amendments 1
Contents 2
Safety 3
Safety Advice within this Manual 3
Product Overview 4
Unpacking 5
Software Installation 6
Install the Software 6
Connect the RFID Card Reader 7
Set the Marina ID 7
About the SmartVend Application 10
Introduction 10
Basic SmartVend Process 10
Areas of the Application 11
Search Panel 11
User Details Panel 11
Credit History Panel 12
Card Reader Panel 12
Special Cards Panel 13
Card Data Panel 13
Card Operations 14
Access the RFID Card 14
Add a User 15
Assign a User to an RFID Card 15
Erase a User from the Card 16
Search for a User 17
Amend User Details 18
Set Credit and Prices 19
Correct an Error in the Credit Applied to the Card 20
Reimburse Credit on the Card 21
Clearing Cards 21
Audit Cards 22
Pedestal Operations 23
Reading a Card 24
Starting a Service Session 25
Check a Session in Progress 26
End a Session 27
Remove User Credit from a Pedestal with the Clearing Card 28
Use the Audit Card 29
Maintenance 30
RFID Reader 30
RFID Cards 30
Software 31
Export Data for Viewing 31
Create a Database Backup 33
Restore a backup file 33
Software Updates 33

Safety
SmartVend Marina Pedestal and Smart Card System SVCSM-01-V01-R1 Installation and Operation Manual
Page 3of 33 July 2022
Safety
This manual is specifically applicable to the SmartVend Marina Smart Card System and is
provided as a guide to its installation and use.
IMPORTANT: End Users must read and understand the content of this manual
before installation/use.
If the advice in this manual is not understood, contact Rolec for further advice and/or
training BEFORE attempting installation/operation of the equipment.
•Rolec Services Ltd cannot accept any responsibility for any problems arising from
improper installation or improper use.
•The information provided in this manual is ONLY intended for use with the model(s)
listed on page 1 of this manual (and, to a limited degree, with the SmartMaster Solo
system).
•The content of this manual may be updated by the manufacturer as required.
•Do NOT use the equipment for anything other than its intended purpose.
•Do NOT modify the equipment unless specifically instructed to do so by the
manufacturer.
•Do NOT attempt to repair the equipment unless specifically instructed to do so by
the manufacturer.
Safety Advice within this Manual
Rolec manuals use a system of warnings, cautions and notes.
•WARNINGS concern the safety of installers/end user and will be given before the
detail/instructions in the manual.
•CAUTIONS concern the potential for damage to the equipment and will be given
before the detail/instructions in the manual.
•NOTES are given to provide additional information and/or highlight information of
importance. They will be given either before or after the detail/instructions as
appropriate and may use different wording (such as IMPORTANT) where emphasis is
required.
Warnings, Cautions and Notes may be repeated several times as appropriate and
may be preceded by a hazard symbol.
Product Overview
SVCSM-01-V01-R1 Installation and Operation Manual SmartVend Marina Pedestal and Smart Card System
July 2022 Page 4of 33
Product Overview
The SmartVend Marina Pedestal and Smart Card System is an update to the previous
SmartMaster Solo system and most of the content of this manual will apply to the majority
of existing SmartMaster Solo systems.
The system offers an easy to install and simple to use, card-controlled service pedestal
solution ideal for any marina, boatyard, or waterfront location that does use data cabling
or a networked management system.
Pedestals fitted with SmartVend only require to be connected to a mains electrical supply
and, if required, a water supply.
NOTE: Where this document mentions RFID Cards, this includes similar devices such as
compatible RFID Fobs and Tags which may have a different physical format.
The SmartVend Marina Pedestal and Smart Card System features:
•WindowsTM PC based card management software.
•Contactless, re-usable RFID smartcards.
•Card reader with user display at every berth showing service outlet and card credit
values.
•Billing of electricity and water consumption via credit applied to the pedestal via
the .
•Ability to transfer credit from RFID card to the pedestal and to refund unused credit
from the pedestal to the RFID card.
•Ability to export records to .CSV format files to be viewed in the majority of
spreadsheet applications (such as Microsoft Excel).
Model Number
Standard Specification
SVCS0010 SmartVend RFID Reader/Writer
SVCS0110 SmartVend – 1 x 16 Amp Socket and 1 x ½” water tap
SVCS0120 SmartVend – 2 x 16 Amp Socket and 2 x ½” water tap
SVCS0130 SmartVend – 3 x 16 Amp Socket and 3 x ½” water tap
SVCS0140 SmartVend – 4 x 16 Amp Socket and 4 x ½” water tap

Product Overview
SVCSM-01-V01-R1 Installation and Operation Manual SmartVend Marina Pedestal and Smart Card System
July 2022 Page 4of 33
Product Overview
The SmartVend Marina Pedestal and Smart Card System is an update to the previous
SmartMaster Solo system and most of the content of this manual will apply to the majority
of existing SmartMaster Solo systems.
The system offers an easy to install and simple to use, card-controlled service pedestal
solution ideal for any marina, boatyard, or waterfront location that does use data cabling
or a networked management system.
Pedestals fitted with SmartVend only require to be connected to a mains electrical supply
and, if required, a water supply.
NOTE: Where this document mentions RFID Cards, this includes similar devices such as
compatible RFID Fobs and Tags which may have a different physical format.
The SmartVend Marina Pedestal and Smart Card System features:
•WindowsTM PC based card management software.
•Contactless, re-usable RFID smartcards.
•Card reader with user display at every berth showing service outlet and card credit
values.
•Billing of electricity and water consumption via credit applied to the pedestal via
the .
•Ability to transfer credit from RFID card to the pedestal and to refund unused credit
from the pedestal to the RFID card.
•Ability to export records to .CSV format files to be viewed in the majority of
spreadsheet applications (such as Microsoft Excel).
Model Number
Standard Specification
SVCS0010 SmartVend RFID Reader/Writer
SVCS0110 SmartVend – 1 x 16 Amp Socket and 1 x ½” water tap
SVCS0120 SmartVend – 2 x 16 Amp Socket and 2 x ½” water tap
SVCS0130 SmartVend – 3 x 16 Amp Socket and 3 x ½” water tap
SVCS0140 SmartVend – 4 x 16 Amp Socket and 4 x ½” water tap

Unpacking
SmartVend Marina Pedestal and Smart Card System SVCSM-01-V01-R1 Installation and Operation Manual
Page 5of 33 July 2022
Unpacking
The content of the package depends on the model ordered and any options or
accessories.
Package content will typically include:
•1 x RFID Card Reader.
•1 x USB A – C cable.
•1 x User manual.
•Blank RFID Card(s)/Fob(s)/Tag(s) – optional.
•Software may be supplied on USB stick, via email or via file transfer.
1. Make sure that the contents of the package do not appear to have been damaged
in transit.
NOTES:
•Incorrect or damaged units must NOT be used. Contact your supplier to
discuss replacement.
•Items damaged in transit must first be reported to the courier and then to the
supplier.
•Where possible, photographic evidence of package and/or product damage
should be provided.
IMPORTANT: Make sure all packaging is disposed of responsibly and in accordance
with the current regulations in your region.

Unpacking
SmartVend Marina Pedestal and Smart Card System SVCSM-01-V01-R1 Installation and Operation Manual
Page 5of 33 July 2022
Unpacking
The content of the package depends on the model ordered and any options or
accessories.
Package content will typically include:
•1 x RFID Card Reader.
•1 x USB A – C cable.
•1 x User manual.
•Blank RFID Card(s)/Fob(s)/Tag(s) – optional.
•Software may be supplied on USB stick, via email or via file transfer.
1. Make sure that the contents of the package do not appear to have been damaged
in transit.
NOTES:
•Incorrect or damaged units must NOT be used. Contact your supplier to
discuss replacement.
•Items damaged in transit must first be reported to the courier and then to the
supplier.
•Where possible, photographic evidence of package and/or product damage
should be provided.
IMPORTANT: Make sure all packaging is disposed of responsibly and in accordance
with the current regulations in your region.
Software Installation
SVCSM-01-V01-R1 Installation and Operation Manual SmartVend Marina Pedestal and Smart Card System
July 2022 Page 6of 33
Software Installation
IMPORTANT: Installers and End Users must read and understand the content
of this manual before installation/use.
Installation must only be performed by someone who is competent to do so.
•If the advice in this manual is not understood, contact Rolec for further advice
and/or training BEFORE attempting installation/operation of the equipment.
•Rolec Services Ltd cannot accept any responsibility for improper installation.
NOTE: Damage to the equipment, connected systems or to property caused by
improper installation/use are the responsibility of the installer/user.
Install the Software
NOTE: The software screens and process shown in this guide my differ slightly depending
on the version of Microsoft Windows being used on the host PC. Follow the prompts
shown on-screen during the installation.
NOTE: To maintain compatibility with the previous SmartMaster system, SmartVend setup
refers to SmartMaster file locations on the host PC.
1. Software may be supplied in a compressed (zip) file. Most modern PCs can extract the
files without needing any other software. If your PC cannot do this, ‘unzipping’ software
is freely available online.
2. Unzip (decompress/extract) the software to your PC desktop.
3. Make sure you have a copy of:
•SmartVend software.
•Marina ID Key File.
4. Double click on the SmartVend software Setup.exe to start the installation process.
•Protected Windows systems may display a warning(s). Accept the warning(s) to
continue.
•If SmartVend (or SmartMaster Solo) is already installed, a message will be displayed
offering a choice to either Repair or Remove the software.
•If you are upgrading the software, the
previous version must first be removed using
the PCs Add or remove programs option,
available through Windows Settings.
•If a customer database already exists, it will
not be deleted when the old software is
removed. However, if you want to back-up
the data before continuing the installation,
the database file is stored as an .xml file at:
C:\Users\your UserName\AppData\Roaming\SmartMasterSolo.
•Once removed, run the installer again to install the new software.
Figure 1 Windows Setup

Software Installation
SmartVend Marina Pedestal and Smart Card System SVCSM-01-V01-R1 Installation and Operation Manual
Page 7of 33 July 2022
The on-screen installation instructions will guide you through the installation of the
SmartVend software.
•The instructions/screens may differ from those shown below depending on the
version of Microsoft Windows installed.
Figure 2 Software Installation Screens
Connect the RFID Card Reader
1. Connect the RFID card reader to an available USB port using the supplied cable.
•The reader will ‘beep’ each time it is connected.
•The LED indicator on the reader will illuminate.
2. If this is the first time this reader has been connected to the PC or to the specific USB
port, wait for the ‘Found New Hardware’message to appear. The driver should be
found automatically, and in a few seconds the new hardware will be configured.
Set the Marina ID
1. Each marina has a unique ID that must be applied to the software before it can be
used correctly.
You will have been provided with the ID key file (in this example,
‘Marina_76_KeyFile.key’), either on a memory stick or in an email.
2. Move the file to a convenient location such as the desktop, ready for step 9.
3. Start the SmartVend software using the shortcut icon shown on the desktop.
•When installation is
complete, a
shortcut icon to
the software will be
displayed on the desktop.
•The software
(SmartVend.exe) is
installed in the location
chosen above.
By default, this is:
C:\Program Files
(x86)\Rolec\SmartVend\
Software Installation
SVCSM-01-V01-R1 Installation and Operation Manual SmartVend Marina Pedestal and Smart Card System
July 2022 Page 8of 33
4. If this is the first time the SmartVend system has been used, the
software must create a database to store information. Click on
the OK button to create the database.
•Alternatively, if a database already exists, you will be given
the option to keep the existing database or create a new
one. Choose the option appropriate to your needs.
5. If this is the first time the SmartVend system has been used, other
warning or error messages may be displayed. Accept the warnings.
6. The SmartVend software should now be displayed on the screen.
Figure 4 SmartVend Screen
7. The software will attempt to detect the card reader. If it cannot be
found a yellow indicator will be shown.
8. Make sure the card reader is connected. If the reader is detected
the yellow indicator will change to a light blue colour and the status
message will change to ‘Waiting for card’.
9. On the menu at the top of the screen, select
File > Marina ID > Import Key. A file explorer window will be
displayed.
•Select the ID file you placed on the desktop at step 2.
•Click the Open button to load the ID into the SmartVend system.
Figure 3 Database Message
Figure 5 Checking
Card Reader
Figure 6 Wating for
Card
Search Panel
User List Panel
User Details
Panel
Card ID
Card Data Panel
Special Cards
Panel
Card Reader
Panel

Software Installation
SVCSM-01-V01-R1 Installation and Operation Manual SmartVend Marina Pedestal and Smart Card System
July 2022 Page 8of 33
4. If this is the first time the SmartVend system has been used, the
software must create a database to store information. Click on
the OK button to create the database.
•Alternatively, if a database already exists, you will be given
the option to keep the existing database or create a new
one. Choose the option appropriate to your needs.
5. If this is the first time the SmartVend system has been used, other
warning or error messages may be displayed. Accept the warnings.
6. The SmartVend software should now be displayed on the screen.
Figure 4 SmartVend Screen
7. The software will attempt to detect the card reader. If it cannot be
found a yellow indicator will be shown.
8. Make sure the card reader is connected. If the reader is detected
the yellow indicator will change to a light blue colour and the status
message will change to ‘Waiting for card’.
9. On the menu at the top of the screen, select
File > Marina ID > Import Key. A file explorer window will be
displayed.
•Select the ID file you placed on the desktop at step 2.
•Click the Open button to load the ID into the SmartVend system.
Figure 3 Database Message
Figure 5 Checking
Card Reader
Figure 6 Wating for
Card
Search Panel
User List Panel
User Details
Panel
Card ID
Card Data Panel
Special Cards
Panel
Card Reader
Panel

Software Installation
SmartVend Marina Pedestal and Smart Card System SVCSM-01-V01-R1 Installation and Operation Manual
Page 9of 33 July 2022
10. Click on the About menu at the top of the screen to
check that the ID has been entered correctly into
the software.
11. Place an RFID Card onto the reader.
If the system is functioning correctly the Status message will change
and the coloured indicator will change from blue to green. The card
reader and SmartVend software are now working correctly and you
can move to the next section of the manual.
Figure 7 Marina ID
Figure 8 Card
Detected