Rorke Data Strawberry Server Series User manual

Strawberry Server Series
User and Hardware Manual
version 021512V3

Strawberry Server User and Hardware Manual
2
Rorke Data , an Avnet Company
7626 Golden Triangle Drive
Eden Prairie , MN 55344
952 829 0300
[email protected]
[e-mail]
This manual only applies to the
Strawberry Server Series February 15, 2012
Copyright 2012
This Edition First Published 2012 All rights reserved. This publication
may not be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form
or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written consent of Rorke Data.
Disclaimer
Rorke Data makes no representations or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Rorke
Data reserves the right to revise this publication and to make changes from
time to time in the content hereof without obligation to notify any person of
such revisions or changes. Product specifications are also subject to change
without prior notice.
Trademarks
Rorke Data and the Rorke Data logo are registered trademarks of Rorke
Data, an Avnet Company in the United States, other countries, or both.
Flavoursys and Strawberry are trademarks of FlavourSys GmbH & Co. KG.
Windows® and Microsoft® are trademarks of Microsoft Corporation in the
United States, other countries, or both
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.

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Preface
I
In nt tr ro od du uc ct ti io on n
This document is provided to give the Strawberry user an overview of the Strawberry server’s
hardware setup and maintenance as well as the Strawberry software setup, management and
usage.
I
Im mp po or rt ta an nt t S Sa af fe et ty y I In ns st tr ru uc ct ti io on ns s
1. Read all these instructions.
2. Save these instructions for later use.
3. Following all warnings and instructions marked on the product.
4. Do not use the product near water.
5. This product should be operated from the type of power source indicated on the marking
label. If you are not sure of the type of power available, consult your dealer or local power
company.
6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risk. Refer all servicing to authorized
personnel.
7. Power down the system and disconnect all AC power cables before servicing the
product, opening the unit, or installing the unit.
Consignes de sécurité importantes
1
1. . L Li is se ez z t to ou ut te es s c ce es s i in ns st tr ru uc ct ti io on ns s. .
2
2. . C Co on ns se er rv ve ez z c ce es s i in ns st tr ru uc ct ti io on ns s p po ou ur r u un ne e u ut ti il li is sa at ti io on n u ul lt té ér ri ie eu ur re e. .
3
3. . A Ap pr rè ès s t to ou us s l le es s a av ve er rt ti is ss se em me en nt ts s e et t l le es s i in ns st tr ru uc ct ti io on ns s i in nd di iq qu ué ée es s s su ur r l le e p pr ro od du ui it t. .
4
4. . N Ne e p pa as s u ut ti il li is se er r l le e p pr ro od du ui it t p pr rè ès s d de e l l' 'e ea au u. .
5
5. . C Ce e p pr ro od du ui it t d do oi it t ê êt tr re e u ut ti il li is sé é a av ve ec c l le e t ty yp pe e d de e s so ou ur rc ce e d d' 'a al li im me en nt ta at ti io on n i in nd di iq qu ué é s su ur r
l
l' 'é ét ti iq qu ue et tt te e. . S Si i v vo ou us s n n' 'ê êt te es s p pa as s s sû ûr r d du u t ty yp pe e d d' 'a al li im me en nt ta at ti io on n d di is sp po on ni ib bl le e, , c co on ns su ul lt te ez z v vo ot tr re e
r
re ev ve en nd de eu ur r o ou u l la a c co om mp pa ag gn ni ie e d d' 'é él le ec
ct tr ri ic ci it té é l lo oc ca al le e. .
6
6. . N Ne e p pa as s t te en nt te er r d de e r ré ép pa ar re er r c ce e p pr ro od du ui it t v vo ou us s- -m mê êm me e, , c ca ar r l l' 'o ou uv ve er rt tu ur re e o ou u l le e r re et tr ra ai it t d de es s
c
ca ap po ot ts s p pe eu ut t v vo ou us s e ex xp po os se er r à à d de es s p po oi in nt ts s d de e t te en ns si io on n d da an ng ge er re eu ux x o ou u d d' 'a au ut tr re es s r ri is sq qu ue es s. .
C
Co on nf fi ie ez z t to ou ut te es s l le es s r ré ép pa ar ra at ti io on ns s a au u p pe er
rs so on nn ne el l a au ut to or ri is sé é. .
7
7. . É Ét te ei ig gn ne ez z l le e s sy ys st tè èm me e e et t d dé éb br ra an nc ch he ez z t to ou us s l le es s c câ âb bl le es s d d' 'a al li im me en nt ta at ti io on n a av va an nt t d de e r ré ép pa ar re er r
l
le e p pr ro od du ui it t, , d d' 'o ou uv vr ri ir r l l' 'a ap pp pa ar re ei il l, , o ou u l l' 'i in ns st ta al ll la at ti io on n d de e l l' 'u un ni it té é. .

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Guide to Conventions
The following notational conventions will be used throughout this manual. These blocks are
warnings or cautions and they are used as follows:
CAUTION
This icon indicates the existence of a potential hazard that could result in personal
injury, damage to your equipment, or loss of data if instructions are not observed.
ATTENTION
Cette icône indique l'existence d'un risque potentiel qui peut entraîner des blessures
corporelles, dommages à votre équipement, ou de perte de données si les consignes
ne sont pas respectées.
NOTE
This icon indicates important points to consider during the integration process.
NOTE
Cette icône indique les points importants à considérer lors du processus d'intégration.
Notational Conventions
The following notational conventions will be used in this document.
Dimension will be shown throughout this manual in a U.S. measurement and metric format e.g.
19in. (482.6mm).

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Table of Contents
PREFACE ............................................................................................................................ 3
I
IN
NT TR RO OD DU UC CT TI IO ON N..................................................................................................................... 3
I
IM
MP PO OR RT TA AN NT T S
SA
AF FE ET TY Y I
IN
NS ST TR RU UC CT TI IO ON NS S...................................................................................... 3
Notational Conventions...................................................................................... 4
CHAPTER 1 CHASSIS DESCRIPTION ................................................................ 7
O
OV
VE ER RV VI IE EW W........................................................................................................................... 7
Items Included..................................................................................................... 7
CHAPTER 2 CHASSIS SUMMARY ........................................................................ 8
C
Ch ha as ss si is s R Re ea ar r a an nd d F Fe ea at tu ur re es s.............................................................................. 10
CHAPTER 3 INSTALLING THE SYSTEM INTO A RACK ......................... 11
I
IN
NS ST TA AL LL LA AT TI IO ON N S
SE
EQ QU UE EN NC CE E.................................................................................................. 11
R
RA
AC CK K E
EQ
QU UI IP PM ME EN NT T P
PR
RE EC CA AU UT TI IO ON NS S....................................................................................... 11
I
IN
NS ST TA AL LL LA AT TI IO ON N S
SE
EQ QU UE EN NC CE E.................................................................................................. 13
Ball Bearing Slide Rail Rack Installation ........................................................ 14
I
IN
NS ST TA AL LL LI IN NG G T TH HE E C CH HA AS SS SI IS S I IN NT TO O A A R
RA
AC CK K............................................................................... 17
CHAPTER 4 PREPARING FOR OPERATION ................................................ 18
L
LA AN N
/
/
S
ST
TA AN ND DA AL LO ON NE E C
CO
ON NF FI IG GU UR RA AT TI IO ON N................................................................................. 19
S
SA AN N
C
CO
ON NF FI IG GU UR RA AT TI IO ON N -
-
S
ST
TA AN ND DA AR RD D.................................................................................... 20
S
SA AN N
C
CO
ON NF FI IG GU UR RA AT TI IO ON N –
–
H
HI
IG GH H A
AV
VA AI IL LA AB BI IL LI IT TY Y....................................................................... 21
CHAPTER 5 CONNECTIONS AND CONFIGURATIONS .......................... 23
S
SI
IN NG GL LE E S
ST
TR RA AW WB BE ER RR RY Y P
PR
RE EP PA AR RA AT TI IO ON N................................................................................. 23
Making Connections and Power up ................................................................ 23
Configuring a standard single Strawberry..................................................... 23
H
HI
IG GH H A
AV
VA AI IL LA AB BI IL LI IT TY Y S
ST
TR RA AW WB BE ER RR RY Y P
PR
RE EP PA AR RA AT TI IO ON N................................................................ 26
Making Connections and Power up ................................................................ 26
Configuring high availability Strawberry servers.......................................... 26
CHAPTER 6 USER AND PROJECT MANAGEMENT SETTINGS ........ 29
A
AD
DM MI IN NI IS ST TR RA AT TI IN NG G U
US
SE ER RS S,
,
T
TE
EA AM M,
,
A AN ND D Q
QU
UO OT TA AS S.................................................................... 29
Making new Teams and assigning Quotas..................................................... 30
Making new Users............................................................................................. 30
Projects.............................................................................................................. 31
Deleting Projects............................................................................................... 31
Archiving Projects ............................................................................................ 31

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CHAPTER 7 TROUBLESHOOTING ..................................................................... 33
T
TR
RO OU UB BL LE ES SH HO OO OT TI IN NG G P
PR
RO OC CE ED DU UR RE ES S...................................................................................... 33
No Power............................................................................................................ 33
No Video............................................................................................................. 33
Memory errors................................................................................................... 33
System BIOS errors .......................................................................................... 34
Strawberry Application FAQs.......................................................................... 34
CHAPTER 8 MAINTENANCE PROCEDURES ................................................ 35
B
BE
EF FO OR RE E Y
YO
OU U B
BE
EG GI IN N.......................................................................................................... 35
Supplies Needed ............................................................................................... 35
Understand Assembly Safety Instructions..................................................... 35
Integration Warnings........................................................................................ 35
Changing the Hot Swappable Fan................................................................... 38
Replacing a defective RAID Hard Disk Drive ................................................. 38
Removing the Hard Drive from the chassis ................................................... 38
De-installing the Hard Drive from drive tray................................................... 38
Replacing the Power Supply............................................................................ 39
APPENDIX A SYSTEM SPECIFICATIONS ....................................................... 41

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Chapter 1 Chassis Description
O
Ov ve er rv vi ie ew w
The Strawberry server is a Linux based 8 bay storage server with 2 mirrored RAID OS drives that
is configured with the award winning Strawberry software for collaborative editing including
project metadata search features to accelerate, integrate and improve your workflow. It provides
Gig E and Fibre Channel connectivity to your network environment with optional 10 GigE or SAS
I/O. The chassis is shipped in a container designed to protect and prevent damage during
shipment. The chassis was carefully inspected before and during the packing procedure at the
factory. Evidence of any damage to the Strawberry server should be reported to the shipper
immediately.
NOTE
Electrostatic discharge can damage electronic components. Be sure you are properly
grounded before beginning any procedure.
NOTE
Les décharges électrostatiques peuvent endommager les composants électroniques.
Assurez-vous que vous êtes bien à la terre avant d'entamer toute procédure.
Items Included
The following components are included with the Strawberry server chassis Kits
1. 2U rack mount chassis
2. XEON 2.4GHZ CPU Motherboard with 12GB RAM
3. RAID controller board
4. Two Power Cords (U.S. version)
5. Dual 700W PFC redundant Power Supply
6. One Fan Bracket consisting of 3 redundant fans for system cooling
7. Two dual port Gig-E ethernet cards
8. Mirrored 500GB SAS OS disk drives
9. Optional Fibre channel HBA
10. Strawberry Management Software INCLUDES 1ST YEAR STRAWBERRY SOFTWARE
MAINTENANCE
11. WINDOWS WEB SERVER 2008 R2, CENTOS LINUX 5.5 64BIT

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Chapter 2 Chassis Summary
The Strawberry server chassis is designed to support 8 Hot Swappable SAS Hard Disk Drive
(HDD), server mother board, and two Redundant PFC Power Supplies. The Strawberry server
only has good and fault conditions for disk drive activity and indicators for the power supply.
Green LEDs indicate good condition, red LEDs indicate a problem that will also sound an audible
alarm. The Power button located on the front is used to power up the server. PC Doctor™ is a
software based computer health program that runs while the server is powered on and gives the
client a useful interface to server related problems like power, heat, and fan status.
C
Ch ha as ss si is s F Fr ro on nt t a an nd d F Fe ea at tu ur re es s
There are three push-buttons located on the front of the chassis: UID button, a reset button and a
power on/off button.
UID
Depressing the UID (unit identifier) button illuminates an LED on both the front and rear of the
chassis for easy system location in large stack configurations. The LED will remain on until the
button is pushed a second time. Another UID button on the rear of the chassis serves the same
function.
Reset
The reset button is used to reboot the system.
Power
The main power switch is used to apply or remove power from the power supply to the server
system. Turning off system power with this button removes the main power but keeps standby
power supplied to the system.
Universal Information LED States
State Indication
Fast Blinking Red (1x/sec) Fan Fail
Solid Red CPU Overheat
Slow Blinking Red (1x/4 sec) Power Fail
Solid Blue Local UID Button Depressed
Blinking Blue IPMI-Activated UID
Control Panel LEDs
The control panel located on the front of the Strawberry chassis has five LEDs. These LEDs

Strawberry Server User and Hardware Manual
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provide you with critical information related to different parts of the system.
This section explains what each LED indicates when illuminated and any corrective action you
may need to take.
UID/Overheat/Fan Fail/Power Fail
This LED turns on when either the front or the rear UID button is pushed. Pushing either button a
second time will turn this LED off. When this LED fl ashes it indicates a fan failure. When on
continuously (on and not flashing) it indicates an overheat condition, which may be caused by
cables obstructing the airflow in the system or the ambient room temperature being too warm.
Check the routing of the cables and make sure all fans are present and operating normally. You
should also check to make sure that the chassis covers are installed. This LED will remain fl
ashing or on as long as the overheat condition exists.
NIC2
Indicates network activity on GLAN2 when flashing .
NIC1
Indicates network activity on GLAN1 when flashing.
HDD
This light indicates HDD and/or DVD-ROM drive activity when flashing.
Power
Indicates power is being supplied to the system's power supply units. This LED
should normally be illuminated when the system is operating.
Drive Carrier LEDs
Green: Each hard drive carrier has a green LED. When illuminated, this green LED indicates
drive activity. A connection to the SAS backplane enables this LED to blink on and off when that
particular drive is being accessed. Please refer to Chapter 8 for instructions on replacing failed
hard drives.
Red: The red LED to indicate a hard drive failure. If one of the drives fail, you should be notified
by your system management software if you have setup email notification. Please refer to
Chapter 8 for instructions on replacing failed hard drives.

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C
Ch ha as ss si is s R Re ea ar r a an nd d F Fe ea at tu ur re es s
Power Supply LEDs
PS2 Kybd / mouse IPMI I/O USB
VGA Eth0
Eth1 10Gb/s
Ports Eth3
HA option only
FC Storage
or SAN
Power Supply LEDs
The Strawberry Server has a 700 watt redundant power supply consisting of two power modules.
Each power supply module has an auto-switching capability, which enables it to automatically
sense and operate at a 100V - 240V input voltage. If either of the two power supply modules fail,
the other module will take the full load and allow the system to continue operation without
interruption. The PWR Fail LED will illuminate and remain on until the failed unit has been
replaced. Replacement units can be ordered directly from Rorke Data. The power supply units
have a hot-swap capability, meaning you can replace the failed unit without powering down the
system.
PS2 Keyboard / Mouse / USB VGA
Use these connections for Keybd, mouse, or monitor during setup. After setup, typically the
server will be administered remotely, these are not used.
IPMI I/O
The IP address for IPMI can be configured from the motherboard’s BIOS. Once configured, the
IPMI can be accessed from http://ip_address with username: ADMIN and password: ADMIN
Contact tech support for connectivity and usage .
10Gb/s Ports
The built in 10Gb/s ports are typically used in a high bandwidth LAN configuration. Contact tech
support for connectivity and usage .
Fibre Channel [FC] I/O
Use this connection for your FC storage or to connect to the SAN so the Strawberry can see the
storage that your Strawberry clients will be using. Note that a FC SAN software client license is
needed if the Strawberry server joins a SAN.
Ethernet 0, 1, 3
These 1Gb/s ethernet connections are used to connect to the corporate LAN / internet, metadata
LAN management, and possibly another Strawberry as a heartbeat in a clustered High Availability
configuration.
NOTE: An Internet connection to the Strawberry server is required so that licensing and
updates can be done.