9
PROBLEM POSSIBLE CAUSE TROUBLESHOOT FIX
No power Loose power connection Check connection at the unit
and power socket
Cannot switch to Boil/Reboil Water level is too low Add water
Water cannot be dispensed or
not dispensing smoothly
No power Check power connection at
the unit and power socke
Thermo pot just finished
boiling and air bubbles are
trapped inside
Open lid to release air- Close
lid when ready to dispense
water
Interior is dirty Clean thermos pot using the
cleaning and care instructions
Water flowing out from unit Water added above full line Remove excess water that is
passed the fill line
White residues in water Mineral deposits (not a defect
of the unit) Clean with citric acid
Boiling sound is excessively
loud
Interior is dirty and filter
blocked Clean with citric acid
