Ross MFC-OG3-N User manual

MFC-OG3-N and MFC-8322-S User Guide

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MFC-OG3-N and MFC-8322-S · User Guide
• Ross Part Number: 8322DR-004-08
• Release Date: August 14, 2020.
The information contained in this Guide is subject to change without notice or obligation.
Copyright
©2020 Ross Video Limited, Ross®, and any related marks are trademarks or registered trademarks of Ross Video
Limited. All other trademarks are the property of their respective companies. PATENTS ISSUED and PENDING.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, mechanical, photocopying, recording or otherwise, without the prior written permission of
Ross Video. While every precaution has been taken in the preparation of this document, Ross Video assumes no
responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the
information contained herein.
Patents
Patent numbers US 7,034,886; US 7,508,455; US 7,602,446; US 7,802,802 B2; US 7,834,886; US 7,914,332; US
8,307,284; US 8,407,374 B2; US 8,499,019 B2; US 8,519,949 B2; US 8,743,292 B2; GB 2,419,119 B; GB
2,447,380 B; and other patents pending.
Notice
The material in this manual is furnished for informational use only. It is subject to change without notice and should
not be construed as commitment by Ross Video Limited. Ross Video Limited assumes no responsibility or liability
for errors or inaccuracies that may appear in this manual.
Safety Notices
Refer to the “Important Regulatory and Safety Notices” document that accompanied your product.
Statement of Compliance
This product has been determined to be compliant with the applicable standards, regulations, and directives for the
countries where the product is marketed.
Compliance documentation, such as certification or Declaration of Compliance for the product is available upon
request by contacting [email protected]. Please include the product; model number identifiers and serial
number and country that compliance information is needed in request.
EMC Notices
US FCC Part 15
This equipment has been tested and found to comply with the limits for a class A Digital device, pursuant to part 15
of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a Commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
Canada
This Class “A” digital apparatus complies with Canadian ICES-003 and part 15 of the FCC Rules.
Cet appareil numerique de la classe “A” est conforme a la norme NMB-003 du Canada.
European Union
This equipment is in compliance with the essential requirements and other relevant provisions established under
regulation (EC) No 765/2008 and Decision No 768/2008/EC referred to as the “New Legislative Framework”.
Australia/New Zealand
This equipment is in compliance with the provisions established under the Radiocommunications Act 1992 and
Radiocommunications Labeling (Electromagnetic Compatibility) Notice 2008.
Korea
This equipment is in compliance with the provisions established under the Radio Waves Act.
Class A equipment (Broadcasting and communications service for business use)
This device is a business-use (Class A) EMC-compliant device. The seller and user are advised to be aware of this
fact. This device is intended for use in areas outside home.
International
This equipment has been tested under the requirements of CISPR 22:2008 or CISPR 32:2015 and found to comply
with the limits for a Class A Digital device.
Maintenance/User Serviceable Parts
Routine maintenance to this openGear product is not required. This product contains no user serviceable parts. If
the module does not appear to be working properly, please contact Technical Support using the numbers listed
under the “Contact Us” section of this manual. All openGear products are covered by a generous 5-year warranty
Notice — Changes or modifications to this equipment not expressly approved by Ross Video Ltd. could
void the user’s authority to operate this equipment.
Warning — This equipment is compliant with Class A of CISPR 32. In a residential environment this
equipment may cause radio interference.
Notice — This is a Class A product. In domestic environments, this product may cause radio
interference, in which case the user may have to take adequate measures.
Type of Equipment User’s Guide
A
(߶הࡈ ؏ܞݦ࢕ࢢ)
Class A Equipment
(Industrial Broadcasting &
Communication Equipment)
ࢇ Е ߶הࡈ(A)ࢷ࢕ળࢶଢԻ۰ શ
֐࢕ ӖЕ یࡈ࢕Е ࢇ ࢺࡶ ࣯ࢂଜݤ ؂Ԃ
ֲ,ɼࢽ࠹ࢂ ࠇ߾۰ یࡈଜЕ ʨࡶ ּࢶࡳԻ
ଢТЬ.
This equipment is Industrial (Class A)
electromagnetic wave suitability equipment and
seller or user should take notice of it, and this
equipment is to be used in the places except for home.

and will be repaired without charge for materials or labor within this period. See the “Warranty and Repair
Policy” section in this manual for details.
Environmental Information
The equipment may contain hazardous substances that could impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need for the extraction
of natural resources, Ross Video encourages you to use the appropriate take-back systems. These systems will reuse
or recycle most of the materials from your end-of-life equipment in an environmentally friendly and health
conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your local or regional
waste administration. You can also contact Ross Video for more information on the environmental performances of
our products.
Company Address
Ross Video Limited Ross Video Incorporated
8 John Street P.O. Box 880
Iroquois, Ontario, K0E 1K0 Ogdensburg, New York
Canada USA 13669-0880
General Business Office: (+1) 613 • 652 • 4886
Fax: (+1) 613 • 652 • 4425
Technical Support: (+1) 613 • 652 • 4886
After Hours Emergency: (+1) 613 • 349 • 0006
E-mail (Technical Support): t[email protected]
E-mail (General Information): [email protected]
Website: http://www.rossvideo.com

MFC-OG3-N and MFC-8322-S User Guide (v8.0) Contents • i
Contents
Introduction 9
Related Publications .................................................................................................................................................9
Documentation Conventions ....................................................................................................................................9
Interface Elements .................................................................................................................................................9
User Entered Text ...............................................................................................................................................10
Referenced Guides .............................................................................................................................................. 10
Menu Sequences ..................................................................................................................................................10
Important Instructions .........................................................................................................................................10
Contacting Technical Support ................................................................................................................................10
Before You Begin 11
Overview ................................................................................................................................................................11
User Interfaces .......................................................................................................................................................12
DashBoard Control System .................................................................................................................................12
Card-edge Controls ............................................................................................................................................. 12
SNMP Monitoring and Control ...........................................................................................................................12
MFC-OG3-N Overview 13
Card-edge Controls for the MFC-OG3-N ..............................................................................................................13
Configuring the DIP Switches ...............................................................................................................................14
SW1, SW2 — IP Address Setup .........................................................................................................................14
SW3 — Master Password Override ....................................................................................................................15
SW4 .....................................................................................................................................................................15
Monitoring the MFC-OG3-N ................................................................................................................................. 15
Ethernet Switch Monitoring ...................................................................................................................................16
SNMP Monitoring on the MFC-OG3-NS ..............................................................................................................17
MFC-8322-S Overview 19
Card-edge Controls for the MFC-8322-S ..............................................................................................................19
Configuring the DIP Switches ...............................................................................................................................20
SW1, SW2 — IP Address Setup .........................................................................................................................20
SW3 — Master Password Override ....................................................................................................................20
SW4 .....................................................................................................................................................................20
Monitoring the MFC-8322-S ................................................................................................................................. 21
Physical Installation 23
Before You Begin .................................................................................................................................................. 23
Installing the MFC-OG3-N and MFC-8322-S into an OGX-FR Frame ................................................................23
Configuring the Network Settings 25
Overview ................................................................................................................................................................25
Before You Begin .................................................................................................................................................. 25
Launching DashBoard .........................................................................................................................................25
Automatic Configuration using DHCP .................................................................................................................. 25
Preset Configuration using DIP Switches ..............................................................................................................26
Custom User Configuration via DashBoard ..........................................................................................................27
Setting the Port Speed ............................................................................................................................................28
Accessing the Interfaces in DashBoard .................................................................................................................29
Using a Master Password 31
Overview ................................................................................................................................................................31
DashBoard User Rights Management ................................................................................................................. 31
Setting the DIP Switch on the Card .......................................................................................................................31
Configuring the Master Password in DashBoard ...................................................................................................31

ii • Contents MFC-OG3-N and MFC-8322-S User Guide (v8.0)
Accessing a MFC-OG3-N and MFC-8322-S .........................................................................................................32
Configuring the Security Settings 33
Overview ................................................................................................................................................................33
SNMP Daemon ....................................................................................................................................................33
SSH Login ...........................................................................................................................................................33
Software Upgrades ..............................................................................................................................................33
SLP Daemon ........................................................................................................................................................33
Disabling a Service .................................................................................................................................................33
Enabling SNMP Support 35
Enabling SNMP Support ........................................................................................................................................35
Configuring the SNMP Agent using DashBoard ...................................................................................................36
DataSafe 37
Overview ................................................................................................................................................................37
Enabling DataSafe ..................................................................................................................................................37
Re-naming a Card Slot ...........................................................................................................................................38
Hiding the DataSafe Warnings ...............................................................................................................................38
Forcing DataSafe Files to Load ..............................................................................................................................39
Resetting an MFC-OG3-N to Factory Defaults .....................................................................................................39
Using the Alarm Button .........................................................................................................................................39
Configuring the Frame Glow 41
Setting the LED Mode ............................................................................................................................................41
Specifying the LED Color Theme ..........................................................................................................................41
Specifying the Frame Glow Color .........................................................................................................................42
Creating a Custom Color ........................................................................................................................................43
Functions for Locating the Frame ..........................................................................................................................43
Using the Locate Frame Button ...........................................................................................................................44
Using the Flash on Error Function ......................................................................................................................44
Upgrading the Software 45
DashBoard Interface Overview 47
Status Tabs .............................................................................................................................................................47
Product Tab .........................................................................................................................................................47
Network Tab ........................................................................................................................................................48
Hardware Tab ......................................................................................................................................................49
Power Tab ............................................................................................................................................................50
Setup Tab ................................................................................................................................................................51
Restoring Menu Items to the Factory Default Settings .......................................................................................52
Network Tab ...........................................................................................................................................................53
DataSafe Tab ..........................................................................................................................................................54
SNMP Tab ..............................................................................................................................................................55
Frame Glow Tab .....................................................................................................................................................56
Security Tab ...........................................................................................................................................................57
Service Information 59
MFC-OG3-N Troubleshooting Tips .......................................................................................................................59
Using a Web Browser ..........................................................................................................................................59
Alarm Mute Button .............................................................................................................................................59
MFC-8322-S Troubleshooting Tips .......................................................................................................................59
Warranty and Repair Policy ...................................................................................................................................60
In Case of Problems ............................................................................................................................................60
Glossary 61

MFC-OG3-N and MFC-8322-S User Guide (v8.0) Introduction • 9
Introduction
This guide provides an overview of the MFC-OG3-N and MFC-8322-S Network Controller Card. The following
chapters are included:
• “Introduction” summarizes the guide and provides important terms, and conventions.
• “Before You Begin” provides general information to keep in mind before installing and configuring your
MFC-OG3-N and MFC-8322-S.
• “MFC-OG3-N Overview” provides an overview of the MFC-OG3-N hardware components.
• “MFC-8322-S Overview” provides an overview of the MFC-8322-S hardware components.
• “Physical Installation” provides instructions for the physical installation of the MFC-OG3-N and MFC-8322-S
card and its rear module into an openGear frame.
• “Configuring the Network Settings” provides information for launching DashBoard, and configuring the
network settings via DashBoard and/or the DIP Switches.
• “Using a Master Password” provides information on implementing a master password for your openGear
frame.
• “Configuring the Security Settings” provides instructions for disabling services (e.g. SNMP Daemon, SSH
login, SLP Daemon) to secure the openGear frame.
• “Enabling SNMP Support” provides instructions for enabling SNMP support and configuring the SNMP Agent
via DashBoard. This chapter only applies if you are using an MFC-OG3-NS.
• “DataSafe” provides instructions for managing openGear card settings via the DataSafe feature. This chapter
only applies to the MFC-OG3-NS or the MFC-OG3-N with the DataSafe feature enabled.
• “Configuring the Frame Glow” provides instructions to configure the Frame Glow function of the OGX-FR
frame.
• “Upgrading the Software” provides instructions for upgrading the MFC-OG3-N and MFC-8322-S software via
DashBoard.
• “DashBoard Interface Overview” summarizes the menus and parameters of the MFC-OG3-N and
MFC-8322-S tabs in DashBoard.
• “Service Information” provides information on the warranty and repair policy for your MFC-OG3-N and
MFC-8322-S.
• “Glossary”provides a list of terms used throughout this guide.
Related Publications
It is recommended to consult the following Ross documentation before installing and configuring your
MFC-OG3-N and MFC-8322-S:
•DashBoard User Guide, Ross Part Number: 8351DR-004
•OGX-FR Series Quick Start Guide, Ross Part Number: 8322DR-202
•OGX-FR Series User Guide, Ross Part Number: 8322DR-204
Documentation Conventions
Special text formats are used in this guide to identify parts of the user interface, text that a user must enter, or a
sequence of menus and sub-menus that must be followed to reach a particular command.
Interface Elements
Bold text is used to identify a user interface element such as a dialog box, menu item, or button. For example:

10 • Introduction MFC-OG3-N and MFC-8322-S User Guide (v8.0)
In the Network tab, click Apply.
User Entered Text
Courier text is used to identify text that a user must enter. For example:
In the Language box, enter English.
Referenced Guides
Text set in bold and italic represent the titles of referenced guides, manuals, or documents. For example:
For more information, refer to the DashBoard User Guide.
Menu Sequences
Menu arrows are used in procedures to identify a sequence of menu items that you must follow. For example, if a
step reads “File > Save As,” you would click the File menu and then click Save As.
Important Instructions
Star icons are used to identify important instructions or features. For example:
Contact your IT department before connecting to your facility network to ensure that there are no conflicts. They
will provide you with an appropriate value for the IP Address, Subnet Mask, and Gateway for your device.
Contacting Technical Support
At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest
telephone.
Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service
and technical support is provided directly by Ross Video personnel. During business hours (Eastern Time),
technical support personnel are available by telephone. After hours and on weekends, a direct emergency technical
support phone line is available. If the technical support person who is on call does not answer this line immediately,
a voice message can be left and the call will be returned shortly. This team of highly trained staff is available to
react to any problem and to do whatever is necessary to ensure customer satisfaction.
•Technical Support: ([phone]
•After Hours Emergency: ([phone]
•E-mail: [email protected]
•Website: http://www.rossvideo.com