Royal-Kincool Chocofairy User manual

SL 01/2021
Read these operating instructions carefully before using the machine
OPERATING INSTRUCTIONS
Chocofairy
User Manual

9. TROUBLESHOOTING..............................20
10. BASIC WIRING DIAGRAM......................21
01/2021
1.1. Manufacturer ...........................................................3
1.2. Authorized persons .................................................3
1.3. Layout of the manual...............................................3
1.3.1. Purpose and contents.....................................3
1.3.2. Who must read the manual ............................3
1.3.3. How to keep the manual................................. 3
1.3.4. Symbols used..................................................3
3.1. General safety rules...............................................5
3.2. Stop functions ........................................................5
3.3. Plates......................................................................5
3.4. Emergency situations..............................................5
5.1. Accessories supplied..............................................7
5.2. Installation-Positioning...........................................7
5.3. Disposal of packing materials................................7
5.4. Electrical connection................................................7
4.1. Packaging...............................................................6
4.2. Conveyance and handling....... ............................6
4.3. Storage...................................................................6
2.1. Use of the machine ...............................................4
2.2. Main components ..................................................4
2.3. Technical data........................................................4
6.1. Starting up ....... ......................................................8
6.2. Dispensing the product .........................................9
- 2_EN-
1. GENERAL INFORMATION........................3 7. CLEANING AND MAINTENANCE...........10
INDEX
2. MACHINE DESCRIPTION......................... 4
3. SAFETY......................................................5
4. HANDLING AND STORAGE.....................6
5. INSTALLATION..........................................6
6. OPERATION...............................................8
7.1. Cleaning and sanitation procedures..............11
7.2. Emptying the bowl ........................................11
7.3. Removing the bowl....................................... 11
7.4. Removing the tap..........................................12
7.5. Cleaning the pan...........................................13
7.6. Disassembling the tap...................................14
7.7. Washing and sanitizing the components........15
7.8. Assembling the washed components.............
15
7.8.1. Assembling the bowl.............................15
7.8.2. Assembling the tap...............................16
7.8.3. Fitting the tap.......................................17
7.9. Internal sanitization ......................................17
7.10.Cleaning the drip tray ...................................17
7.11.Cleaning the bowl lid ....................................17
7.12.Emptying the boiler ......................................18
7.13.Cleaning and descaling the boiler tank ........18
7.14. Resetting the temperature sensor ............... 19
7.15. Periodic maintenance..................................19
8. SCRAPPING.............................................19
User Manual

1. GENERAL INFORMATION
1.1. Manufacturer
1.3.2. Who must read the manual
1.3.3. How to keep the manual
1.3.4. Symbols used
GENERAL DANGER WARNING
DANGER OF ELECTROCUTION
IMPORTANT
PROHIBITED
DO NOT EXTINGUISH FIRES WITH WATER
PERSONAL PROTECTION
SPECIALIZED TECHNICIAN
MOVING MACHINE PARTS
1.3. Layout of the manual
1.3.1. Purpose and contents
1.2. Authorized persons
The manufacturer's details are shown on the identification plate,
illustrated on the first and/or last page of the manual.
Two types of persons may access the machine for diferent purposes.
User
A person who has adequate technical training to prepare the machine
uses to dispense hot chocolate drinks, in observance of current
standards of hygiene.
Afer reading this manual, he will be capable of:
● carrying out normal product loading and/or replacement operations;
● properly dispensing the product;
● cleaning and sanitizing the machine.
Specialized technician
A person who has examined this manual and has specific training in
the installation, use and servicing of the machine:
● he must be able to carry out repairs in the event of serious faults and be
wellacquainted with this manual and all the information regarding safety;
● he must be able to understand the contents of the manual and correctly
interpret drawings and diagrams;
● he must be familiar with the most important sanitary, accident prevention,
technological and safety standards;
● he must have specific experience in servicing hot chocolate dispensing
machines;
● he must know how to behave in case of emergency, where to find
individual safety equipment and how to use it properly.
This manual is aimed at users and specialized technicians.
Users must not attempt to carry out any operations restricted
to qualified technicians.
The manufacturer will not be liable for any damage or injury caused as a
result of failure to comply with this rule.
The instruction manual is an integral part of the product purchased and must
therefore be handed over to any subsequent owners.
It indicates a danger which may also place the user at mortal risk.
In such cases utmost care is required and every precaution must
be taken in order to operate safely.
It warns the personnel concerned that the operation described
may result in an electric shock unless all the necessary safety
precautions are taken.
It indicates a cautionary note, a note about key functions or useful
information. Very close attention should be paid to the portions of
text marked with this symbol.
This symbol is used to indicate operations that must absolutely be
avoided since they create hazards for the user and any other indi-
viduals present in the vicinity.
When this symbol appears alongside a description it means that
personal safety equipment must be used, as there is an implicit
risk of accidents.
The presence of this symbol warns against attempting to
extinguish fires with water or any substance containing water.
It identifies the danger due to moving parts existing in the machine.
Turn off the machine before carrying out any operation.
It identifies operations that may be performed only by qualified
technical personnel.
This instruction manual must be kept in the immediate vicinity of the machine.
Due precautions should be taken to ensure that the manual is maintained
intact and legible over time:
● use the manual in such a way as to avoid damaging any of its contents;
● do not for any reason remove, tear or rewrite parts of the manual;
● keep the manual in a place that is protected against humidity and heat in
order to preserve the quality of the print and the legibility of all its parts.
Persons who do not meet the above requirements must
not be allowed to use the machine.
The Purchaser must very carefully read the information contained in
this manual.
The purpose of this manual is to provide the Purchaser with all the necessary
information regarding the installation, maintenance and use of the hot
chocolate dispensing machine.
There are two versions of the chocolate machine: 5L and 10L
bowl (1.3 and 2.6 US gals), but the figures always refer to the
10-litre version (2.6 US gals), since they also apply to the 5-litre
version (1.3 US gals).
Before carrying out any operation on the machine, users and
specialized technicians must carefully read the instructions
herein.
You should not carry out any type of operation until you have
read and thoroughly understood the contents of this manual.
If the present instruction manual is damaged or lost, another
copy should be immediately requested from the manufacturer
or authorized distributor in the user's country.
Should you have any doubts as to the correct interpretation of these instruc-
tions, contact the manufacturer to request the necessary explanations.
01/2021 - 3_EN-
User Manual

Mod. 10 Liters
L=28 cm (11.02 inch)
P=41 cm (16.14 inch)
A=46,50 cm (18.31 inch)
L=28 cm (11.02 inch)
P=41 cm (16.14 inch)
A=58 cm (22.83 inch)
7.3 Kg
(16.1 Ib)
8 Kg
(17.6 Ib)
17
2. MACHINE DESCRIPTION
2.1. Use of the machine
2.2. Main components
2.3. Technical Data
The machine for professional use you have purchased is intended to
produce hot chocolate drinks.
The technical data and features are listed below.
Note: The manufacturer reserves the right to make
changes to the machine without notice.
lmportant: Any changes and/or additions of accessories
must be explicitly approved and implemented by the
manufacturer.
See rating plate on side of machine
Min.10℃(50℉)
1
N
<< 70dB
A
1
5 Liters 10 Liters
(1.3 Gal US) (2.6 Gal US)
Max.32℃(89.6℉)
Model 5Litere(1.3 Gal US) 10Litere(2.6 Gal US)
Machine
dimensions
(LxPxA)
Weight
(bowl empty)
Maximum Electrical
Input(W)
Operating
voltage(V)
Ambient operating
temperature
Number of bowls
Capacity of each
bowl
Sound pressure level
Class
The main components making up the machine are:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
Bowl lid
Bowl (5 or 10 litres [1 .3 or 2.6 US gals])
Mixing auger
Bowl hook -on handles
Machine body
Main switch
Chocolate, temperature adjustment thermostat (°C- °F)
Lower body
Mixer
Pan
Lid for boiler tank water level indicator tray
Boiler tank water level indicator tray
Product dispenser unit (tap)
Drip tray maximum level indicator
Drip tray grid
Drip tray
Over temperature safety
Boiler tank drainage cap
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User Manual

The machine is shut down by turning off the on/off switch.
3.1. General safety rules
3.2. Stop functions
3.3. Plates
3.4. Emergency situations
3. SAFETY
● Carefully read the whole instruction manual.
● DONOT:
- install the machine in a manner other than that described in Chapter 5.
- install the machine in a place where it may be exposed to sprays of
Water.
- use the machine near inflammable and/or explosive substances.
- leave plastic bags, polystyrene, nails etc. within children's reach, since
they are potential sources of danger.
- allow children to play or stay near the machine.
- use spare parts other than those recommended by the manufacturer.
- make any technical changes to the machine.
- immerse the machine in any kind of liquid.
- spray water on the machine to wash it.
- use the machine other than as directed in this manual.
- use the machine when not in full possession of your mental and
physical faculties: under the infuence of drugs, alcohol, etc.
- install the machine on top of other equipment.
- use the machine in an explosive or aggressive atmosphere or in the
presence of a high concentration of dust or oily substances
suspended in the air.
- use the machine in a place where there is a risk of fire.
- use the machine to dispense substances that are not compatible
with the machine's specifications.
- clean or service the machine when the main switch is set to .
ON- or with the plug inserted into the mains outlet.
● This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilties, or lack of experience and
knowledge,unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
● Children should be supervised to ensure thet they do not play with the
appliance.
● Before cleaning the machine, make sure it is unplugged; wait until the ma-
chine has cooled down sufficienty.
● The power cord must not be:
- allowed to come into contact with any kind of liquid: danger of electric
shocks and/or fire;
- crushed and/or brought into contact with sharp surfaces;
- used to move the machine;
- used if it shows any damage;
- handled with damp or wet hands;
- wound into a coil when the machine is on.
- tampered with.
- compatible with the plug provided with the machine;
- of dimensions conforming to the data shown on the
rating plate on the side of the machine;
- properly grounded;
- connected to a system provided with a differential switch and
circuit breaker;
connected to a system that has been certified according to
the current standards and regulations in the country of use.
● The connection to the electricity mains must comply with the current
safety standards in the user’s country.
● Do not clean the machine with gasoline and/or solvents of any kind.
The following are to be considered improper use:
● Repair work may be performed only by a Service Center authorized by
the Manufacturer and/or specialized, trained personnel.
● Do not site the machine near heating equipment (stoves or radiators).
● ln case of fire, use carbon dioxide (CO2) extinguishers. Do not use water
or powder extinguishers.
Warning: to stop the machine in any emergency situation,
firmly press the main switch so that it sets to -OFF-.
In the event of fire, lt ls necessary to clear the area in order
to allow trained staff, with the proper protective equiprent to
intervene. Always use approved extinguishers and never
use water or substances of an uncertain nature.
In the event of improper use, all warranty rights will be forfeited
and the manufacturer will accept no liability for injury or dam-
age to persons and/or property.
- any use other than the intended use and/or with methods other than those
described herein;
- any operation on the machine that is in contrast with the directions
provided herein;
- use of the machine after any components have been tampered with and/
or safety devices have been changed;
- use of the machine after it has undergone repair with components not
authorized by the manufacturer;
outdoor installation of the machine.
NONE OF THE PLATES OR LABELS APPLIED ON THE MACHINE MUST
BE REMOVED, COVERED OR DAMAGED, ESPECIALLY THOSE RELAT-
ING TO SAFETY.
IN THE EVENT OF DAMAGE TO ANY OF THE RATING PLATES ON THE
MACHINE, CONTACT THE MANUFACTURER FOR A REPLACEMENT.
● The machine must be connected to an electric outlet that is:
01/2021 - 5_EN-
User Manual

385 mm
(15.1 inch)
385 mm
(15.1 inch)
525 mm
(20.6inch)
9.2 kg
(20.3. Ib)
385 mm
(15.1 inch)
385 mm
(15.1 inch)
645 mm
(25.4 inch)
10.2 kg
(22.5 Ib)
4.1. Packaging
4.3. Storage
5. INSTALLATION
4.2. Conveyance and handling
4. HANDLING AND STORAGE
All the operations described in Chapter 4 may be carried out
exclusively by technicians who are also specialized in the lifting
and handling of packed or unpacked machines.They must
organize all the operational sequences and use suitable
equipment, according to the characteristics and weight of the
object to be handled and in strict compliance with the applica-
ble regulations currently in force.
The Purchaser will bear the cost of repairing or replacing damaged
parts. ln conditions of use, the machine may be moved in an upright
position only after:
The machine is shipped ready for use in a cardboard box. The cardboard
box comprises a base and a cover, which are secured together with two
nylon straps.
Warning! the machine may be moved only when it has cooled
sufficiently.
Before the machine is placed in storage and whenever the ma-
chine is started up again after a period of storage, it must be
thoroughly cleaned and sanitized.
Before placing the machine in storage, empty out the
boilertank.
Warning: do not store more than 5 machines stacked on top of one
another.
All of the operations described in chapter 5 may be carried
out exclusively by specialized technicians, who must
organize all the operational sequences and use suitable
equipment, in strict compliance with the applicable
regulations currently in force.
lf the machine is to remain unused for a long period of time, due precautions
must be taken with respect to the place and duration of storage:
● store the machine in a closed place;
● protect the machine from shocks and stresses;
● protect the machine from humidity and large temperature fluctuations;
● prevent the machine from coming into contact with corrosive substances.
Note: the dimensions and weight of the packing container
are approximate.
Make sure that no one is stationed within range of lifting and
handling operations. ln difficult conditions, specialized person-
nel should be appointed to oversee the movements of the ma-
chine.
The machine must be installed indoors in a well-lit and well-ventilated room
with a firm, solid, level floor (slope less than 2); during installation,place the
machine well out of the reach of children and unauthorized persons.
Warning: do not make any additional cuts on the
packing con-tainer.
The WARRANTY does not cover damage caused to the machine during
its conveyance and handling.
Manual handling of the machine requires at least one person.
Lift the box and carefully convey it, avoiding routes with obstacles.
Pay attention to the overall dimensions and any parts sticking out.
DIMENSIONS A ND WEIGHT OF PACKING CONTAINER
Model
5 Litere
(1.3 Gal US)
Model
10 Litere
(2.6 Gal US)
● the bowl has been emptied of its contents
(see paragraph 7.2);
● the boiler has been emptied of water
(see paragraph 7.12).
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User Manual

Chocofairy
The machine is of the attended type, and must be
installed in places where it can be monitored by
trained personnel.
Warning: it is forbidden to install the machine in a place
where it may bereached, touched and/or operated by
persons other than those specified in section“1.2.-
Authorized persons".
Fig. 5 shows the minimum clearances for installation.
Note: Leave a 25 cm (10 inches) space in the upper part.
Fig. 5 shows the clearances required for access:
● the controls situated on the left side;.
● machine parts so that they may be serviced in the event of a fault.
The machine may only operate in places with an ambient temperature
ranging between 10°C (50°F) and 32°C.(89,6°F).
 Pipe cleaner: for correct cleaning of the hot chocolate dispensing channel.
lt is necessary to check the following:
● the site has been duly prepared for machine installation;
that the premises are suitably well lit, aired, clean and hygienic, and that
the power socket is within easy reach;
● the surface the machine will be installed on is firm, flat and solid;’
that the machine is placed at least 20 cm (7.8 inches) from the edge
of the top used.
After positioning the packing container in the vicinity of the installation site,
proceed as follows:
● open the front part of the packing container;
● lift the machine and remove it from its packing;
● then position it on the prepared site.
After opening the box, make sure to separate the packing materials
according to type and dispose of them in accordance with the current
regulations in the user's country.
We recommend keeping the box for future conveyance or transport.
Before inserting the plug into the mains power socket, make sure that:
● the line voltage used is the same as the value indicated on the
manufacturer's rating plate;
● the main switch is set to -OFF-.
lf the machine is being connected to the electricity mains for the first time,
this operation must be performed by a specialized technician, while the
customer will be responsible for and have to take care of any subsequent
connections.
The machine must be connected to the electricity mains by means of the
plug fitted on the power cord. Be sure to comply with:
● the technical regulations and standards in force at the time of installation;
● the data shown on the rating plate on the side of the machine.
5.1. Accessories supplied
5.3. Disposal of packing materials
5.4. Electrical connection
5.2. Installation-Positioning
Adeguate clearance must be left around the machine to
enable personnel to work without any constraints and also
to leave thework area immediately in case of need.
lmportant note: when lifting the machine, do not use the prod-
uct dispenser unit (tap), drainage pipe, water level indicator
tray, bowl hook on handles or the bowl itself; grip the bottom
machine body. Any damage to the machine deriving from fail-
ure to follow these rules will not be covered by the warranty.
Warning: the electric outlet must be situated in a place
easily within reach of the user, so that no effort is required
in order to disconnect the machine from the power supply
when necessary.
lf the power cord is damaged, you must have it replaced either by
the manufacturer or a specialized technician.
lt is forbidden:
● to use extension cords of any type;
● to replace the original plug;
● to use adaptors.
Before the machine is operated the first time, its components
must be thoroughly cleaned; for further details see the
relevant section herein.
This job may be performed only by specialized technical
personnel.
User Manual
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Before the machIne may be started up for the first tilme, specialized
technlcal personnel must check that It functions properly.
Warning: fill the boiler tank by pouring in water slowly and
check for a few seconds to make sure that the water level
has reached the -MAX. level and that it is stable.
When filling an empty boiler tank for the first time, the
amount of water needed to completely fill the tank is
approximately 3.25litres (0.86 GAL US).
Once the alarm light is on with buzzing sound, please fill up
the boiler tank again with water avoiding overheating and
damage to the machine.
6. OPERATION
6.1 Starting up
To start up the machine carry out the following steps:
● make sure that the main switch is set to off;
● take off the lid;
● fill the boiler tank with water using the boiler tank level indicator tray, until
it reaches the maximum value indicated on the tray itself, which is marked
-MAX-;
● remove the lid and pour the beverage prepared accordIng to the manu-
facturer's Instructlons Into the bowl;
● never exceed the maximum level,which is marked -MAX- on the tray itself;
● after pouring the product into the bowl, fit the lid back in place;
● make sure that the plug has been inserted into the mains socket;
LED: -MACHINE ON-
LED off:-MACHINE OFF-
● Set the thermostat to the required temperature to heat the product inside
the bowl.
● press the main switch to start the machine; the product inside the bowl will
start to be mixed:Lit
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MAX
MIN

To dispense hot chocolate proceed as follows;
● place a cup beneath the tap;
● use the lever on the tap(the product is dispensed when the lever is
pressed or pulled) until the required amount of product has been poured
inside the cup;
● gradually release the tap lever so that it returns to the standby position
(tap off).
Warning:the product dispensed from the machine has a very high
temperature;risk of scalding.
It is advisable to keep the rod in the maximum dispensing posi-
tion to help the product to flow at the required rate.
WarnIng: during bowl andlor boller switch off the machine
using the main swltch (LED off).
Warning: check to make sure that the water level never falla
be-low the minimum level, whlch is marked -MIN-; this will
prevent machine operations from being shut down.
Warning: never operate the machine without water in the boiler
as this would damage the heating element. a temperature sen-
sor will in any case cut out power to the heating element if there
is no water in the boiler. To restore the machine to normal op-
eration press the pushbutton underneath the base.
Warning: power will still be supplied to the machine, even
the shutdown.during
Warning: for correct machine operation, only use demineralized
water in the boiler tank.
lf the product is especially thick, it is advisable to keep the rod
pulled out at the maximum position; any clogging in the dis-
pensino line may be removed by sliding the rod back and forth
while keeping the machine, as shown in the Fig.12.
Warning: never touch the bowl or lid while the machine is oper-
ating, since they are very hot, Always use the knob when mov-
ing the bowl lid.
6.1 Dispensing the product
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7. CLEANING AND MAIN TENANCE 7.1 Cleaning and sanitation procedures
Machine cleaning and maintenance must be performed with
the main switch set to -OFF- and the machine unplugged
from the mains electricity.
Warning: each time that the bowl is filled with any type of
prod-uct (food or sanitising product), make sure that the
mixing rod is present.
Warning: before carrying out any cleaning job wait until the
machine has cooled down sufficiently.
Warning: the use of abrasive and/or metal sponges to clean
the machine or its components is completely prohibited;
only use a damp cloth and/or non-abrasive sponge for
cleaning.
Warning: only use the cleaning brush provided to clean the
channel connecting between the tank and the tap (see
section7.5, figure 25); never use this brush to clean other
parts.
Before performing any cleaning and maintenance operation
onthe machine, wear the personal protections (gloves,
glasses, etc.), which are recommended by the safety
standards in force in the country where the machine is used.
Each bowl must be cleaned and sanitized for a product change
at least every 2 days and in any case in compliance with the
current hygiene regulations in the user's country. These opera-
tions must be made more frequently if demanded by the char-
acteristics of the product used; for further details, contact the
product supplier.
The metal, plastic and rubber materials used to make these
parts, combined with their specific shapes make cleaning
easier but do not prevent the formation of bacteria and mould
in the event of insufficient cleaning.
When performing the Cleaning and Maintenance operations, follow these in-
structions:
● wear protection accident-proof gloves;
● do not use solvents or inflammable materials;
● do not use abrasive and/or metal sponges to clean the machine and its
components;
● take care to avoid dispersing liquids in the surrounding area;
● do not wash machine components in a dishwasher;
● do not dry parts of the machine in a conventional and/or microwave oven;
● do not immerse the machine in water;
● do not expose the machine to direct sprays of water;
● clean only with warm water and a sanitising product made from sodium
hypochlorite diluted in water to obtain an active chloride concentration of
0.02%;
● on completing workmake sure that all protective covers and guards that
have been removed or opened are set back in place and properly secured.
Cleaning and sanitization are operations that must be performed with utmost
care and on a regular basis to guarantee the quality of the beverages
dispensed and compliance with mandatory hygiene standards.
When performing cleaning and sanitation operations, proceed as described
here below:
● empty the product from the bowl,
(see paragraph 7.2);
● remove the bowl from the machine,
(see paragraph 7.3);
● remove the tap from the machine,
(see paragraph 7.4);
● clean the pan,
(see paragraph 7.5);
disassemble the tap previously removed from the machine,
(see paragraph 7.6);
● wash and sanitise the machine's component parts,
(see paragraph 7.7);
● refit the bowl on the machine,
(see paragraph 7.8.1);
● use a damp cloth and/or non-abrasive sponge soaked in sanitising pro-
duct to clean the tap coupling;
● re-assemble the tap,
(see paragraph 7.8.2);
● fit the tap onto the machine,
(see paragraph 7.8.3);
● perform the sanitising procedure for the inside of the machine,
(see paragraph 7.9);
● clean the drip tray,
(see paragraph 7.10);
● clean the bowl lid using a damp cloth and/or a non-abrasive sponge,
(see paragraph 7.11).
● empty out the boiler tank,
(see paragraph 7.12);
● clean and de-scale the boiler tank,
(see paragraph 7.13);
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7.3 Removing the bowl
Before cleaning out the bowl, it is first necessary to empty out any productfrom
inside it.
With the machine switched on, empty out all of the product still inside the bowl,
using the lever on the tap.
To remove the bowl correctly proceed as fllows:
● take off the lid;
● slide the mixer upwards to remove it, keeping it in line with the central rod
until the bottom slot of the mixer itself is level with the rotation pin;
● tilt the mixer and slide it upwards, as ilustrated in the figure, to remove it
completely;
Fill the bowl with water and set the thermostat to 50°C (122°F). Operate the
appliance for at least 15-20 minutes; increasing this amount of time will
release any product residues that may be stuck to the sides of the bowl.
Empty out the entire contents of the bowl, using the lever on the tap.
Warning: the product dispensed from the machine has a very
high temperature; risk of scalding.
Warning: before removing the bow, make sure that the main
switch is off and that the machine is unplugged from the
mains electricity and sufficiently cooled down.
Removing the bowl is prohibited if it contains the product or
any other liquid.
It is fundamentally important to remove the bowl and its com-
ponent parts if the machine is to be correctly cleaned and
sanitised.
7.2 Emptying the bowl
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● unhook the bowl hook-on handles, as illustrated in the figure, to free the
bowl from the machine body;
● release the bowl from the machine body, using two fingers to prise it away
from the fixed steel part of the mixer auger (A) and the others to grip the
outer edge of the bowl (B): Gradually pull the bowl harder until it comes
away from its seating;
● slide the bowl upwards using both hands;
● slide the mixing auger upwards with one hand, taking care to grip it by the
rotation pin;
● place the bowl on a flat surface and using both hands, romove the gasket by
sliding it upwards in the direstion shown by the arrow.
Removing the tap is prohibited if the bowl contains the product
or any other liquid.
To remove the tap, proceed as follows:
● move the rod to the maximum dispensing position;
7.4 Removing the tap
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● press the button (A) securing the tap to the machine and then remove the
tap (B) with both hands, as illustrated in the figure;
● clean the channel connecting the bowl and the tap, using a cleaning brush,
as illustrated in the figure;
● refit the tap;
● pour a little water inside the pan;
● use the tap to drain out all of the water from the pan so as to eliminate any
small product residues inside the dispensing channel.
lt is necessary to remove all parts fitted to the pan.
● Remove any product left in the bowl, see paragraph 7.2;
● remove the bowl from the machine, see paragreph 7.3;
● remove the tap from the machine, see paragraph 7.4;
● clean the entire surface of the pan using a damp cloth and/or a
non-abrasive sponge;
7.5 Cleaning the pan
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● unscrew the knob (E) by turning it anticlockwise while holding the rod
in place;
● disassemble (by pulling) the pin(L) from the gasket (M).
● pull out the rod (G) and spring (H) from the tap body (the pin/gasket assem-
bly (l) will slide out together with the rod);
● detach the rod (G) from the pin/gasket assembly (I);
● pull the rod (D) all the way out from the knob (E) then push the lever (F)
upwards from the bottom until it comes out from the pin guide, as ilustrated
in the figure;
To clean the inside of the tap more thoroughly, disassemble it as follows:
● remove the tap, following the steps listed in paragraph7.4;
● place the tap on a clean, flat surface, then loosen and remove the screw (A)
fastening the button to the machine, then slide out the pin (B) and relevant
spring (C) from the seating;
7.6 Disassembling the tap
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DO NOT USE GREASE OR VASELINE.
Warning: make sure that the bowl is correctly fitted to the
machine; an incorrectly fitted bowl will cause the product
to leak out; risk of scalding!
5-liter and 10-liter models: (1.32 and 2.64 Gal US):
● fit the bowl back into place, pushing firmly downward, after moistening the
seal with water;
Fig.34 shows a seal which is not correctly assembled; here the seal does NOT
perfectly adhere to the bowl edge.
Before assembling the bowl in the machine, check that the seal is correctly
assembled.
Fig. 33 shows a seal correctly assembled; here the seal perfectly adheres to
the bowl edge.
All washed and sanitised component parts must be re-assembled with care
and then subsequently refitted to the machine, following the relevant steps.
All of the component parts previously disassembled (tap,mixer,mixing auger,
gasket and bowl) must be carefully washed and sanitised.
To carry out this procedure correctly proceed as follows:.
● fill a container with detergent and hot water with a temperature of 50-60°
(122-140°F);
● wash the disassembled components with the detergent solution;
● rinse with hot water;
● clean only with warm water and a sanitising product made from sodium
hypochlorite diluted in water to obtain an active chloride concentration
of 0.02%;
● immerse the disassembled component parts in the sanitising solution;
● leave the components inside the container of sanitising solution for
about 30minutes;
● rinse with clean water;
● clean the bowl lid,
(see paragraph 7.11);
● place the components on a clean surface and dry them.
7.7 Washing and sanitizing the components
7.8 Assembling the washed components
7.8.1 Assembling the bowl
Warning: make sure that the gasket is correctly fitted; an
incorrectly fitted gasket will cause the product to leak out;
risk of scalding!
Fig. 36 shows a bowl correctly assembled; here the bowl perfectly adhere to
the machine edge.
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Fig. 37 shows a bowl which is not correctly assembled;here the bowl does NOT
perfectly adhere to the machine edge.
Fix the bowl to the machine body using the relevant hook-on handles, as
illustrated in the figure;
To reassemble the tap, carry out in reverse all of the disassembly steps
illustrated previously (Fig. 32 to Fig. 27).
To fit the lever (F) push the rod (D) from the inside until the guides protrude;
then insert the iever(F) and siowiy release the rod(D)
insert the mixer auger into its seating;
● insert the mixer into its seating following the steps descrlbed in paragraph
7.3 in reverse order.
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7.8.2 Assembling the tap

To fit the tap correctly back in place proceed as follows;
● hold down the button, making sure that the rod is completely extracted;
● introduce the tap into the seat provided and push until the pushbutton
returns to its initial position.
● lift the tray with grid and pull it outwards to remove it from lts seating;
● wash the tray and grid separately with lukewarm water.;
dry all of the components;●
reposition the grid on top of the tray;●
fit the tray back in place and press down to secure it to the machine.●
● Remove the bowl lid from the machine;
clean the surface using a damp cloth and/or a non-abrasive sponge ●
soakedin sanitising product.
rinse thoroughly using clean water.●
Carry out the following steps:
prepare the sanitising solution●
(see paragraph 7.7);
fill the bowl with the sanitising solution;●
leave the solution to act for about 30 minutes;●
empty out the sanitising solution from the bowl;●
then rinse out the bowl and inside surfaces thoroughly to eliminate ●
all residues of sanitizing solution.
Warning! the thermostat must be set to - OFF-.
The drip tray should be emptied and cleaned dally.
Note: the tray needs to be emptied out and cleaned every
time that the red float fitted to the grid rises; this is to stop
liquid from leaking out.
7.8.3 Fitting the tap 7.10. Cleaning the drip tray
7.9. Internal sanitization
7.11. Cleaning the bowl lid
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Warning: while the boiler is being emptied, the machine
must be unplugged.
Warning: the boiler may be emptied only when the bowl is
empty and the machine has cooled down sufficiently.
The use of water from the boiler tank for food purposes is
strictly prohibited.
To empty the boiler proceed as follows:
● unplug the machine;
● remove the drip tray, as described in the relevant paragraph 7.8;
● remove the cap (A);
● place the machine on a flat surface and with the boiler tank water level indi-
cator tray turned towards to the outer edge of the support surface;
● place a container (B) with a capacity of more than 3 litres (0.8 US gals)
undermneath the bleeder cap (C);
● use a coin or Allen wrench to unscrew the bleeder cap (C).
● pull out the cap (C) with a firm movement and wait for all the water to empty
out from the boiler tank.
● Follow the steps for draining out the boiler tank, see paragraph 7.11;
● insert and secure the boiler tank bleeder cap;
● insert water plus scale remover for coffee machines into the tank (follow the
instructions on the scale remover package);
● leave the solution to act for the time indicated in the instructions of the
solution itself;
● empty out the solution from inside the boiler tank, see paragraph 7.11;
● rinse out the tank with plenty of water, by filling and emptying it,see
paragraphs 6.1 and 7.11.
The boiler tank needs to be descaled on a regular basis; this
operation is recommended at least once every 3 months.
User Manual
7.12 Emptying the boiler
7.13. Cleaning and descaling the boiler tank
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The machine must be periodically checked (at least once a
year)by a specialised technician.This periodic check serves
to ensure that all the components installed and the machine
itself are maintained at a high level of safety.
Any worn components must be replaced by an original spare part.
It is forbidden to use the machine when even only one of its
components is faulty or worn.Users are forbidden to perform
periodic maintenance.
Fig. 48
Fig. 49
● Use a suitable tool to loosen and remove the protective screw(A);
All products are marked with the corssed out wheeled bin symbol
as areminder of separate collection obligations.
Correct observance of all of the provisionsfor the disposal of end-of-life prducts
will contribute to safeguarding the environment.
● use a suitable tool to press the button inside to restore normal machine
operation.
Electrical and electronic equipment needs to be disposed
of according to the European Directive 2002/96/CE and in
com. pllance with the standards and regulations in force
to the country in which the machine is used.
Such equipment may not be disposed of as normal
municipal solid waste but must rather be separately
collected to optimise recovery and recycling of the
materials used to manufacture them.
7.14. Resetting the temperature sensor 7.15. Periodic maintenance
The temperature sensor can only be reset by a specialized
technician, who must organize all of the operating
sequences and the use of the correct equipment to operate
in strict com-pliance with the current laws to this regard.
Warning: after the temperature sensor has intervened to
shut down the machine, it is indispensable to drain out any
product contained inside the bowl and to clean all
components before restoring the machine functions.
Warning: before resetting the temperature sensor,switch off
the machine using the relevant switch and unplug it from the
electricity mains, then wait for the machine to cool down.
The operator is strictly prohibited from resetting the boiler
tank minimum water level temperature sensor.
8. SCRAPPING
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Does not heat No power Make sure that the machine is plugged in properly
Switch set to -OFF- Set the switch to -ON-.
Thermoprobe intervention Reset the thermal protector as directed in section 6.1.
Thermostat on “0" Adjust the thermostat
Mixing paddle does not turn No power Make sure that the machine is plugged in properly
The driving shaft is not properly in place
Motor fault Contact service personnel
On/off switch on (0). Press the switch on
Tap leaks lt has not been fit correctly Empty the machine and fit the tap as directed in section 7.5.3.
The outlet and rubber are dirty
The sealing gasket needs replacing Contact service personnel
Water is escaping from the Temperature too high Lower the temperature
level tank The sealing gasket of the level tube needs replacing Contact service personnel
The water level is above the MAX indication when the
machine is at room temperature
The bowl has not been fit correctly in place
Product leaks from the
bottom of the transparent
bowl
The seal needs replacing Contact service personnel
Probe malfunction Call a specialized technician
Machine shutdown Top up the boiler tank, if a level sensor is fitted
Call for a specialized technician to reset the machine
No water in the boiler tank
Top up the boiler tank, if a level sensor is fitted
Call for a specialized technician to reset the machine
lf the machine malfunctions due to causes other than those listed in this table or the proposed remedies do not solve the problem, contact a specialized
technician
Remove the shaft and then insert it correctly as directed in
section7.5.2.
Empty the machine and clean the entire tap thoroughly; fit it back on
the machine as directed in section 7.5.1
Allow the machine to cool down and empty the boiler until reaching
the level indicated
Empty the machine, remove the bowl and fit it in place according
to the instructions provided in section 7.5.2.
The water level in the boiler tank has fallen below the
minimum level with resulting machine shutdown
9. TROUBLESHOTING
The thermometer does not
show the temperature
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problem Cause Remedy