Ruckus Wireless ZoneDirector 5000 User manual

Ruckus WirelessTM
ZoneDirectorTM 5000
Getting Started Guide
Part Number 800-70310-001 Rev F
Published June 2013
www.ruckuswireless.com

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Introduction
This Getting Started Guide describes the necessary equipment and environment for
setting up a ZoneDirector 5000, the physical features and general layout of the device,
and instructions for accessing the user interface for the first time. This guide is written
for those responsible for installing and managing network equipment. Consequently, it
assumes that the reader has basic working knowledge of local area networking, server
room administration and standard server rack installation.
For additional information on ZoneDirector 5000 configuration, management and ad-
ministration, see the Ruckus Wireless ZoneDirector User Guide, downloadable from the
Ruckus web site at: http://support.ruckuswireless.com/documents.
Before You Begin
Before deploying Ruckus Wireless products, please check for the latest software and
release documentation.
Release Notes are available at• http://support.ruckuswireless.com/documents.
User Guides are available at• http://support.ruckuswireless.com/documents.
Software Upgrades are available at• http://support.ruckuswireless.com/software.
Open Source information is available at• http://opensource.ruckuswireless.com.
Software License and Limited Warranty available at• http://support.ruckuswireless.
com/warranty.
You will need a valid support login account to access these pages.
Package Contents
One ZoneDirector 5000 with two Power Supply Units (AC or DC)•
Two AC Power Cables (AC SKU only)•
One console cable•
One Rack Mount Kit (see contents below)•
One Getting Started Guide (this document)•
Regulatory Flyer•
Required Equipment
A Phillips #1 screwdriver•
A flat head screwdriver•
A PC or Laptop (Admin PC) running Windows (7, Vista, XP, 2000) or Mac OS X, with•
an Internet browser installed (Internet Explorer 6 or later, Firefox 3.5 or later, or
Safari 3.0 or later)
A grounded electrical power strip or surge suppressor to protect from circuit•
overloading
A standard EIA 19-inch wide rack with an available 2RU space•

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1 2 3 4
Physical Features
Front Panel
Front Panel (bezel removed)
Number Description
1 Control panel (see detailed description below)
2 RJ45 serial port (COM2 / serial B)
3 USB port (not used)
4 Front bezel lock
Front panel features
1
Number Description
1 ESD ground strap attachment
2 Hard drive bays (not used)
3 Control panel (buttons and status indicators)
4 RJ45 serial port (COM2 / serial B)
5 USB port (not used)
Front panel features (bezel removed)
234 5

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Control Panel
12 3 4 5 6
78910 11 12
Number Description
1 Power button
2 System reset button
3 System status LED
4 Fan status LED
5 Critical alarm (not used)
6 MJR alarm LED (not used)
7 NMI pin hole button (factory reset button)
8 Chassis ID button
9 NIC1/NIC2 activity LED
10 HDD activity LED (not used)
11 PWR alarm LED (not used)
12 Minor alarm (Amber: system unavailable; OFF: system
available)
Control panel buttons and indicators

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Rear Panel
Number Description
1 Cable connector (not used)
2 Two low-profile PCIe add-in cards (not used)
3 Three full-length PCIe add-in cards (not used)
4 Power supply 2 (backup AC power)
5 Power supply 1 (primary AC power)
6 RJ45 serial port (COM2/serial B)
7 Video connector (not used)
8 USB 0 and 1 (#1 on top)
9 USB 2 and 3 (#3 on top)
10 GbE NIC #1 connector
11 GbE NIC #2 connector
12 Two ground studs (used for DC-input system)
Rear panel features
1234 5
6 7 8 910 11 12
NIC status LEDs
LED Color LED State NIC State
Green/Amber (Left)
Off 10Mbps
Green 100 Mbps
Amber 1000 Mbps
Green (Right) On Active connection
Blinking Transmit / Receive activity
Note: Power supply location is for AC or DC power. AC power supply is pictured. L

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Server Rack Installation
ZoneDirector 5000 is a 2U form factor server designed for mounting in a standard EIA
19” server rack. The enclosed mounting hardware supports mounting on racks 22.5”
to 32.5” deep. For racks of depth less than 22.5”, use rack mount kit TMLCMOUNT21
(available at Avnet, manufactured by Kontron). Before installing the ZoneDirector
5000 in a server rack, please examine the package contents to ensure that all parts are
included and ensure that you have prepared the required hardware and tools.
Required Hardware and Tools
One Phillips screwdriver•
One flat head screwdriver•
One standard EIA 19” server rack, with an available 2RU rack space•
12 server rack screws or fasteners (specific to your server rack)•
Unpacking the Rack Mount Kit
Unpack your rack mount kit and identify each item.
Package Contents
A complete rack mount installation kit includes all of the items listed below:
NOTE: This kit includes two sets of 8-32 x 1/2” screws. One set of eight has a L
larger screw head size than the second set of eight. Use the set of 8-32 x 1/2”
screws that best fits the rack in which you are installing the rail kit.
Outer rail slide assembly (see A in Figure 1)•
Inner rail slide assembly (see B in Figure 1)•
Plastic bag #1, which contains the following items:•
Four hex head shoulder screws (see A in Figure 4)•
Two rack mounting ears (see A in Figure 7)•
Two #10-32 x 3/8” screws (see B in Figure 7)•
Plastic bag #2, which contains the following items:•
Outer slide rail screws, 8 #8-32 x 1/2 (see D in Figure 1)•
Inner slide rail screws, 8 #6-32 x 1/4 (see D in Figure 1)•
Rack screws, 2 #8-32 x 3/4 (see D in Figure 1)•
This Rack Mount Installation Guide•

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Figure 1: Rail assemblies and rail screws
Step 1: Separate the Slide Rails into the Inner and
Outer Parts
Extend the inner rail (see 1 in Figure 2) until it locks.1.
Press down the spring safety lock (see 2 in Figure 2) to release the inner rail.2.
Remove the inner rail from the rail assembly (see 3 in Figure 2).3.
Figure 2: Separating the slide rails

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Step 2: Install the Outer Rail Slides to the Rack Posts
NOTE: The two rail assemblies that are included are NOT interchangeable. Each L
assembly needs to be installed into the rack by its orientation (right or left) when
standing in front of the rack. The right rail assembly is identified with a BLUE
sticker and the left rail assembly is identified with a GREEN sticker.
Attach the outer rail slides to the rack posts using two #8-32 x
1/2 screws at the front posts and two #8-32 x 1/2 screws at the rear posts.
Figure 3: Installing the outer rails
Step 3: Fasten the Shoulder Screws to the Server
Fasten two hex head shoulder screws on each side of the server.
Figure 4: Fastening the shoulder screws

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Step 4: Install the Inner Rails on the Server
Install the inner rails onto the hex head shoulder screws, and then slide the inner rails
forward.
Figure 5: Installing the inner rails
Step 5: Fasten the Inner Rails to the Server
Secure the inner rails with one #6-32 x 1/4 screw for each rail.
Figure 6: Securing the inner rails

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Step 6: Attach the Mounting Ears to the Rail Assembly
Attach the rack mounting ears to each side of the server using the #10-32 x 3/8 screws.
Figure 7: Attaching the mounting ears
Step 7: Slide the Rail Assembly into the Outer Rails and
Secure to the Rack
Align the inner rails (attached to the server chassis) with the outer rail assemblies1.
(attached to the rack).
Engage the matching rails, and then slide the server chassis into the rack until the2.
two spring safety locks snap into position.
Press down the two spring safety locks (one on each side). See 1 in Figure 8.3.
Slide the server chassis all the way into the rack. See 2 in Figure 8.4.
Use the rack screws (#8-32 x 3/4) to secure the chassis and rack handles into the5.
rack. See 3 in Figure 8.
Figure 8: Securing the server to the rack
Congratulations! You have completed mounting the ZoneDirector 5000 into your server
rack.

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Cabling and Powering On the
ZoneDirector 5000
Using AC Power
Connect the included AC power cable to the primary power socket (right) on the1.
rear panel. Optionally, connect a second AC power cable to the backup power
socket (left) on the rear panel.
Connect the other end of the power cable(s) to an electrical outlet.2.
Connect one end of an Ethernet cable to one of the RJ45 GbE ports on the rear3.
panel of the ZoneDirector 5000, and connect the other end to an Ethernet port on
your Admin PC.
Press the Power button on the control panel to power on the ZoneDirector 5000.4.
The MNR LED on the Control Panel lights Amber while booting up, and turns off
when startup is complete.
Primary power
Backup power
RJ45 GbE ports
Power button

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Using DC Power
The DC power subsystem supports up to two redundant DC power supply units (PSUs).
To remove the PSU, simply press down on the green locking tab while pulling outward
on the PSU handle. To insert the PSU, slide the entire unit (green locking tab toward the
top) fully into the ZoneDirector 5000 chassis until it locks in place.
If using DC power, connect 48V DC input power to the PSU. The DC input polarity is
marked on the DC PSU case. In the figure below, “-” is on the left and “+” is on the
right.
Note: Use #14-#10 AWG to the DC input connector. L
Note: To avoid the potential for electrical shock and fire hazard, insure the DC L
wiring to the DC input connectors has adequate circuit protection in accordance
with local electrical codes.
When looking at the DC input connector from the angle shown above, slide the1.
screw cover on the top of the DC input connector to the left to reveal the top
screws.
Loosen the screws enough so that the DC input wires can be fully inserted into the2.
apertures.
Insert the “-” wire into the left side aperture, and the “+” wire into the right side.3.
Screw the top screws down until the wires are locked in place.4.
Slide the screw cover back to the right.5.
Apply power to the DC input system. The single LED on the bottom left side of6.
the power supply module lights green when all power outputs are available.
Screw cover
-+
DC input connector

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LED Power Supply Condition
Off No DC to all power supplies
Amber No DC to this PSU only (for 1+1 configuration)
or
Power supply critical event causing a shutdown: failure,
fuse blown (1+1 only), OCP (12V), OVP (12V), fan failed
Blinking
Amber
Power supply warning events where power supply con-
tinues to operate: high temp, high power/high current,
slow fan
Blinking
Green
DC present / Only 5Vsb on (PS off)
Green Output ON and OK
DC Power Supply Input Voltage and Current Requirements
DC Input Voltage
Nominal -48Vdc
Minimum -38Vdc
Rated -48Vdc to -60Vdc
Maximum -75Vdc
DC Input Current
Maximum 13A @ -38Vdc
Grounding the rack installation: To avoid the potential for an electrical shock L
hazard, for AC power you must include a third wire safety ground conductor with
the rack installation. For DC power the two studs for chassis enclosure grounding
must be used for proper safety grounding. With AC power, if the server power
cord is plugged into an outlet that is part of the rack, then you must provide
proper grounding for the rack itself. If the server power cord is plugged into
a wall outlet, the safety ground conductor in the power cord provides proper
grounding only for the server. You must provide additional, proper grounding for
the rack and other devices installed in it.
DC PSU LED descriptions

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Preparing your PC for ZoneDirector 5000
Setup
On your Admin PC, open the Network Connections (or Network and Dial-up1.
Connections) control panel according to how your Start menu is set up:
Start > Settings > Network Connections•
Start > Control Panel > Network and Sharing Center > Change Adapter•
Settings
NOTE: This procedure assumes Windows 7 as the operating system. Procedures L
for other OS’s are similar.
When the Network Connections windows appears, right click the icon for “Local2.
Area Connection“ and select Properties.
When the Local Area Connection Properties dialog box appears, select Internet3.
Protocol Version 4 (TCP/IPv4) from the scrolling list and click Properties. The TCP/
IP Properties dialog box appears.
NOTE: Write down all of the currently active settings so you can restore your L
computer to its current configuration later (when this process is complete).
Select4. Use the following IP address (if it’s not already active) and make the
following entries:
IP Address• : 192.168.0.22 ( or any address in the 192.168.0.x network other than
192.168.0.2, in use by the ZoneDirector 5000 )
Subnet mask• : 255.255.255.0
Default gateway• : 192.168.0.2
Leave the5. Preferred DNS Server and Alternate DNS Server fields empty.
Click6. OK to save your changes and exit first the TCP/IP Properties dialog box, then
the Local Area Connection Properties dialog box. Your changes are put into effect
immediately.

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Accessing the ZoneDirector 5000
There are two ways to access the ZoneDirector 5000:
Web Interface (GUI)• : Access the Web interface using an Internet browser to connect
to ZoneDirector’s static IP address.
Command Line Interface (CLI)• : Access the CLI using a terminal program (such as
PuTTy or Hyperterminal) connected to ZoneDirector via the RJ45 Serial port on the
front panel.
Web Interface
In your Web browser, enter ZoneDirector’s default IP address in the URL bar and1.
press Enter.
Default IP address• : https://192.168.0.2
Enter the default2. Login Name and Password at the login screen.
Admin Name• : admin
Password• : admin
The ZoneDirector Setup Wizard launches immediately after you log in the first3.
time. Complete the Setup Wizard to configure your first WLAN. You can also
create a Guest WLAN for visitors, set your Country Code, change the Web
interface language or enable Smart Mesh capability at this time.
Once you have completed the Setup Wizard, ZoneDirector is ready to begin4.
controlling your ZoneFlex WLAN(s). For more detailed configuration information,
see the ZoneDirector User Guide.
Command Line Interface
Connect an Ethernet cable from your Admin PC to the RJ45 Serial port on the1.
front panel of the ZoneDirector 5000.
Launch either the PuTTY or HyperTerminal application from your Admin PC:2.
Start > Programs > Accessories > Communications > Hyper Terminal•
The screen will prompt you for a new connection. Type a connection name and3.
press OK.
The screen will prompt you how to connect. Select Com 1 or Com 2 (depending4.
on which Com port the console cable on your computer is connected) press OK.
The next prompt asks you to confirm the Com properties. Match these settings5.
and press OK:
Bits per second: 115200•
Data bits: 8•
Parity: None•
Stop bits: 1•
Flow Control: Hardware•
Enter the default Admin name and Password at the login screen6.
Login Name: admin•
Password: admin•
For more information on CLI commands and their use, see the ZoneDirector CLI Refer-
ence Guide.

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Appendix A: PSU Replacement
The ZoneDirector 5000 includes two redundant, hot-swappable power supply units (2
AC PSUs or 2 DC PSUs). No chassis components need to be removed to add or replace
a PSU.
To remove and replace a PSU:
Identify the faulty PSU by looking at the PSU status LED (red indicates PSU failure,1.
green indicates normal operation).
Press and hold the green safety lock downward while grasping the PSU handle.2.
Pull outward on the handle, sliding the PSU all the way out of the rear of the3.
machine.
Insert the new PSU into the slot and, holding the green safety lock, slide the PSU4.
into the slot until it locks in place.
The PSU status LED lights green, indicating that the PSU is operating normally.5.
If you are installing a DC power supply, there are two threaded studs for chassis L
enclosure grounding. A 90° standard barrel, two-hole, compression terminal lug
with 5/8-inch pitch suitable for a #14-10 AWG conductor must be used for proper
safety grounding. A crimping tool may be needed to secure the terminal lug to
the grounding cable.
Removing and replacing a power supply unit

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Appendix B: Fan Replacement
The ZoneDirector 5000 includes six redundant, hot-swappable system fans (four 80mm
fans and two 60mm fans). There are also two fans located inside the power supply units.
Redundancy for the two PSU fans is only achieved when both PSUs are installed.
If any of the system fans requires replacement, the replacement procedure is identical.
Warning: Electrostatic discharge (ESD) can damage internal components such as L
printed circuit boards and other parts. Ruckus Wireless recommends that you only
perform this procedure with adequate ESD protection. At a minimum, wear an
antistatic wrist strap attached to the ESD ground strap attachment on the front
panel of the chassis.
Open the front chassis cover of the ZoneDirector 5000. It may be necessary to1.
extend the ZoneDirector into a maintenance position.
Identify the faulty fan. Each fan has a “service required” LED that lights Amber2.
when the fan is malfunctioning.
Remove the faulty fan by grasping both sides of the fan assembly, using the plastic3.
finger guard on the left side and pulling the fan out of the metal fan enclosure.
Slide the replacement fan into the same metal fan enclosure. Use the edges of4.
the metal enclosure to align the fan properly and ensure the power connector is
seated properly in the header on the side of the enclosure.
Apply firm pressure to fully seat the fan.5.
Verify that the (service required) LED on the top of the fan is not lit.6.
Close the front chassis cover and return the ZoneDirector 5000 to its normal7.
position in the rack, if necessary.
Removing and replacing a system fan

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Copyright © 2013, Ruckus Wireless, Inc. All rights reserved. Ruckus Wireless and
Ruckus Wireless design are registered in the U.S. Patent and Trademark Office. Ruckus
Wireless, the Ruckus Wireless logo, BeamFlex, ZoneFlex, MediaFlex, FlexMaster, Zone-
Director, SpeedFlex, SmartCast, and Dynamic PSK are trademarks of Ruckus Wireless,
Inc. in the United States and other countries. All other trademarks mentioned in this
document or website are the property of their respective owners.
www.ruckuswireless.com
Ruckus Wireless, Inc.
350 West Java Dr., Sunnyvale, CA 94089 USA
[phone] Ph \ [phone] Fx
Federal Communications Commission Notices
This product complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Harmful Interference Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that inter-
ference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna•
Increase the separation between the equipment or devices•
Connect the equipment to an outlet other than the receiver’s•
Consult a dealer or an experienced radio/TV technician for assistance•
Changes or modifications to this equipment that have not been approved by Ruckus Wireless may
void the user’s authority to operate this equipment.
Industry Canada Statement
This device complies with Industry Canada ICES-003 rules. Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interfer-
ence, including interference that may cause undesired operation of the device.
Règlement d’Industry Canada
Cet appareil est conforme aux normes NMB003 d’Industrie Canada. Le fonctionnement est soumis
aux conditions suivantes: (1) Ce périphérique ne doit pas causer d’interférences; (2) Ce périphérique
doit accepter toutes les interférences reçues, y compris celles qui risquent d’entraîner un fonction-
nement indésirable.
European Union Notice
Warning:
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Australia Statement
The Power Adapter complies with ACMA EMC Labelling Notice Radiocommunications (Compliance
Labelling - Incidental Emissions) Notice 2001
China Statement
此为A产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能需要用户对其干扰采
取切实可行的措施