RugDoctor 93170 series User manual

Deep
Carpet Cleaner
USER MANUAL
Model Number: 93170 series
Deep down cleaning on:
Carpets High Trac
Areas
Stairs Upholstery Vehicles
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WORLD'S
No.1
CONGRATUL ATIONS,
YOU NOW OWN A
RUG DOCTOR!

Founded by a professional carpet cleaner in 1972,
the first machines were designed and built for
professional use. A brand was born and soon after, Rug
Doctor launched the first rental program that made
professional-grade carpet cleaning machines available
to the public. More than 40 years later, Rug Doctor has
grown to become a household name and continues as
the leader in carpet care rental systems with powerful
machines and innovative products.
3 Safety Instructions
4 Parts, Components
5 Tool Caddy Wrap System
6 Getting Ready To
Clean Carpets
7 Cleaning Carpets
10 Getting Ready To
Clean Upholstery etc.
11 Cleaning Upholstery etc.
14 Troubleshooting
15 Rug Doctor Solutions
18 Guarantee Information
Retain for your records: To save
time if calling Customer Service for
information about your Rug Doctor®
machine, it is recommended that you
record your machine information below.
Serial #:
Model #:
Date of Purchase:
Rug Doctor Pty Ltd
Unit 10/25-37 Chapman St,
Blackburn North, Vic, 3130
[e-mail]
www.rugdoctor.com.au
21800 804 973 rugdoctor.com.au

SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
Please read all instructions before using.
When using an electrical appliance,
basic precautions should always be
followed, including the following:
• To avoid scalding or burns, use caution when filling hand hot tap water into the clean
water tank. Do not boil or microwave water to be used in machine.
• Do not leave appliance unattended when plugged in or while it is on. Unplug from mains
socket when not in use and before cleaning or servicing.
• To reduce the risk of fire and electric shock due to internal component damage, use only
Rug Doctor® cleaning products intended for use with this appliance.
• See the Cleaning Product section of this manual.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instructions concerning use of the appliance by a person
responsible for their safety.
• Use only as described in this manual. Use only Rug Doctor’s recommended products.
• Do not use with damaged cable or plug. If the supply cord is damaged, it must be
replaced by the manufacturer, its service agent or similarly qualified persons in order to
avoid a hazard.
• Do not pull or carry by cable, use cable as a handle, close a door on cable, or pull cable
around sharp edges or corners. Do not run appliance over cable. Keep cable away from
heated surfaces.
• Do not unplug by pulling on cable. To unplug, grasp the plug, not the cable.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use if any opening is blocked; keep free of
dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving
parts.
• Turn o all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids or materials such as petrol,
solvents, paints or use in areas where they may be present.
• Do not use to pick up anything that is burning or smoking, such as cigarettes, matches,
or hot ashes.
• Do not place in or pick up caustic or toxic materials (Such as, bleach, ammonia, toilet
bowl cleaner and drain cleaners) with machine.
• Use only on surfaces moistened by cleaning process or small spills. Do not place or
submerge machine in standing water or try to clear flooded areas.
• Do not clean over floor electrical sockets.
• The use of an extension cable is not recommended. Failure to follow the foregoing
instructions may expose the user to the possibility of electric shock, personal injury and/
or death.
• When clean water tank runs out stop using and follow instructions to refill.
• Do not operate without tanks or in any manner inconsistent with above warnings or the
operating instructions set forth in this manual.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK, INJURY OR PROPERTY DAMAGE:
rugdoctor.com.au 1800 804 973 3

Flexible vacuum and
solutions hoses for
compact storage
PRODUCT PARTS, COMPONENTS
CLEANING SOLUTION
RUG DOCTOR CARPET CLEANER WITH SPOTBLOK®
STAIN REPELLENT. Cleans, deodorises, rejuvenates
and protects your carpets. Proven deep cleaning
performance. Protects your carpets against future stains
and spills. Wool friendly and pet safe.
No Anti-Foam is required when cleaning carpet.
BRITEX UPHOLSTERY CLEANER. Deep cleans,
deodorises and revitalises a wide range of upholstery
including lounge suites, furniture and car seats. Gentle
to use on most fabrics, the Britex Upholstery Cleaner
features Britex Spotguard® formulation which protects
your upholstery against future stains and spills.
Upholstery
Brush Tool for
stains, stairs
and versatile
cleaning
Removable Tool
Caddy
Quick release no tangle
mains cable wrap
Comfort
Grip
Handle
Deep Clean
Activation
Button
Cleaning mode
selector / power
switch
Main Carry Handle
Easy lift out
CLEAN Water
Tank Handle
Rear Carry Handle -
use only when tanks
are empty
Upholstery
Tool Waste
Port
Large, carpet friendly
wheels for extra
manoeuvrability
Easy lift out
WASTE
water tank
Rotating
Grooming &
Polishing
Brush Vibrating Deep
Cleaning Brush
41800 804 973 rugdoctor.com.au

HAND TOOL CADDY SYSTEM
Complete Tool Caddy
Wrap System
Your RUG DOCTOR DEEP
CARPET CLEANER has a HAND
TOOL and REMOVABLE TOOL
CADDY. Designed to easily
slide on and o the back of
the machine handle, the HAND
TOOL CADDY can hang on a
hook or peg when not in use.
Simply slide the TOOL CADDY
onto the back of the machine
to store in one convenient and
compact package.
To wrap the HAND TOOL around the HAND TOOL CADDY
follow these 4 simple steps:
Insert large connector with
hose pointing up into clips.
1 2
3 4
Finally, insert the small connector
into the opening directly above
the Hand Tool.
Insert the Hand Tool into place
with the brush facing out. Secure
the tool with the clips locking it
in place.
Wrap the tool hose clockwise
around the caddy 3 times.
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1. Using the HANDLE RELEASE raise the
handle to a comfortable position: It will
click into the nearest locking position.
You will need to keep the front nozzle in
contact with the carpet at all times when
pulling machine backwards. (Fig. 6).
2. Fill the CLEAN WATER TANK:
a. Remove the CLEAN WATER TANK by
gripping the tank HANDLE and lifting
straight up. (Fig. 7)
b. Loosen the TANK LID by turning
anti-clockwise and remove from the
machine, set aside.
c. Fill the tank with hand hot tap water
to the “CLEAN WATER FILL LINE”. Use
luke warm water only on wool / wool
mix carpets.
DO NOT USE BOILED OR MICROWAVED
WATER IN TANK.
d. The TANK LID is also the “Carpet
Detergent/Upholstery Cleaner”
measure. Fill the lid with Rug Doctor
cleaning solution to the desired level.
For normally soiled carpets fill up to the
60ml mark. For heavily soiled carpets
fill up to the 120ml mark (Fig. 8)
e. Pour the cleaning solution into the
CLEAN WATER TANK and replace the
lid. Turn clockwise to tighten.
f. Place the CLEAN WATER TANK back in
the machine, making sure it is secure.
g. Check the black POWER SWITCH in the
handle to make sure it is in the middle
“o” position. This switch is also the
cleaning mode selector.
h. The MAINS POWER CABLE will come
wrapped and tied. Release the MAINS
POWER CABLE and plug in to a mains
socket.
i. NOTE: The machine was designed with
convenient rotating CABLE WRAP
HOOKS to store the CABLE on board
the machine. The CABLE WRAP HOOKS
on the handle rotate to easily release
the mains power cable.
GETTING READY TO CLEAN CARPETS
Your RUG DOCTOR DEEP CARPET CLEANER is ready to start cleaning right out of the box. No
assembly required! Follow these simple instructions to start cleaning.
DO NOT USE BOILED OR MICROWAVED WATER IN TANK. Doing so could
result in scalding or burns and damage to the machine. Not recommended for
use on wool, jute, sisal carpets and rugs. Doing so could damage material and
void guarantee on machine. Do not walk on wet carpet.
(Fig 6)
(Fig 8)
(Fig 7)
61800 804 973 rugdoctor.com.au

DUAL CROSS ACTION BRUSHES
Your Rug Doctor Deep Carpet Cleaner
uses DUAL CROSS ACTION BRUSHES. Two
brushes under the machine deep clean all
sides of the carpet fibres. This innovative
technology deep cleans each carpet fibre,
then grooms and polishes the carpet to
restore bounce and provide a plush looking
result – all in one cleaning pass.
1. With the machine MAINS POWER CABLE
plugged into a mains socket and the
socket turned on, turn the machine ON
by pressing the POWER SWITCH down
toward the “CARPET” setting.
2. The DUAL CROSS ACTION BRUSHES
are activated by the red “DEEP CLEAN”
button on the top of the handle. (Fig. 9)
a. The Vibrating oscillating brush scrubs all
sides of the carpet pile, deep cleaning
each fibre from the base of the carpet
up.
b. The Roller Brush grooms and polishes
the carpet, restoring it’s bounce and
leaving it looking clean and plush. Note:
Your Rug Doctor Deep Carpet Cleaner
also features Side Brushes for edge
cleaning along carpets.
SUPER BOOST CLEANING
Not every carpet needs the same level of
deep clean, some need a SUPER BOOST.
Use the “SUPER BOOST SPRAY” setting on
the machine for an extra “boost” in cleaning
heavily soiled and high-trac areas.
1. Use the SUPER BOOST SPRAY selector
to choose your desired level of deep
cleaning. (Fig. 10)
a. SUPER BOOST “OFF”: For lightly soiled
carpets set the SUPER BOOST SPRAY
on the machine to “OFF”. The machine
will only then spray cleaning solution
onto the carpet under the machine. As
you pull the machine backwards, you’ll
see the dirty solution from the carpet
being suctioned into the machine.
b. SUPER BOOST “ON”: For moderately/
heavily soiled or high-trac carpets set
the SUPER BOOST SPRAY selector on
the machine to “ON”. The machine will
spray additional cleaning solution from
the “SUPER BOOST SPRAY” nozzle in
advance of the machine clean.
2. Position the machine on carpet and push
the POWER SWITCH down toward the
“CARPET” setting.
3. Press the “DEEP CLEAN” button on
the top of the handle while pulling the
machine slowly and steadily backward
in a straight line. You will see the SUPER
BOOST SPRAY lifting the dirt in advance
of the machine clean. (Fig. 9)
4. Release the “DEEP CLEAN” button
approximately 2 steps before ending each
pass to stop cleaning solution as there will
be no vacuuming for the very last part of
the run. Tilt the machine back and push it
forward to the beginning of the next run
to start a new backward cleaning pass.
5. To clean the area where you stopped the
run, position the machine at right angles
to the cleaning paths you have already
completed and repeat the above.
HOW TO CLEAN / FEATURES
You’re now ready to deep clean your carpets and rugs. Your RUG DOCTOR DEEP CARPET
CLEANER has innovative features: DUAL CROSS ACTION BRUSHES to clean deep down in
carpet and SUPER BOOST SPRAY which allows you to customise your clean for high-trac and
heavily soiled areas.
(Fig 9)
(Fig10)
rugdoctor.com.au 1800 804 973 7

EMPTYING THE WASTE WATER
TANK
1. Empty the WASTE WATER TANK before
the dirty water reaches the “Full Line”
(Fig. 11).
2. Turn o the machine by pressing the
POWER SWITCH into the middle setting.
3. Remove the WASTE WATER TANK from
the machine by gripping the tank HANDLE
and lifting straight up. (Fig. 12)
4. Unscrew the WIDE OPENING LID and pour
out the dirty water. DO NOT open the
black rubber tool vacuum connection flap
(Fig. 13). Dirty water should be poured
into a toilet or outside drain, do not pour
into sink or bathtub/shower.
5. Rinse the inside of the WASTE WATER
TANK and replace the WIDE OPENING
LID, firmly tighten the lid.
6. Place the tank back on the machine by
setting is straight down on the base until it
is secure. (Fig. 14)
REFILLING THE CLEAN WATER
TANK
1. When the unit no longer sprays water out
of the sides of the machine, check the
CLEAN WATER TANK to see if it’s empty.
2. If the CLEAN WATER TANK is empty, turn
o the machine by pressing the POWER
SWITCH into the middle setting.
3. Remove the CLEAN WATER TANK by
gripping the TANK HANDLE and lifting
straight up. (Fig. 15)
4. Loosen the TANK LID by turning anti-
clockwise and remove from the machine,
set aside (Fig. 16). Fill the tank with hand
hot tap water to the “CLEAN WATER FILL
LINE”. Use luke warm water on wool/
wool mix carpets. DO NOT BOIL OR
MICROWAVE WATER.
HOW TO CLEAN / FEATURES (CONT.)
(Fig 11)
(Fig 14)
(Fig 15)
(Fig 12)
(Fig 13)
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5. The TANK LID is also the “Carpet
detergent/upholstery cleaner” measure.
(Fig. 17). For normally soiled carpets fill
up to the 60ml mark. For heavily soiled
carpets fill up to the 120ml mark
6. Pour the cleaning solution into the CLEAN
WATER TANK and replace the lid. Turn
clockwise to tighten.
7. Place the CLEAN WATER TANK back in
the machine, making sure it is secure.
CLEANING UP/STORAGE AFTER
USE
After you’ve used your RUG DOCTOR DEEP
CARPET CLEANER follow these easy steps
for quick clean-up and storage for your
machine.
1. Turn the machine o by pressing the
POWER SWITCH to the middle “OFF”
setting.
2. Turn o the mains socket switch. Unplug
the MAINS POWER CABLE from the mains
socket and wrap it around the ROTATING
CABLE HOOKS and secure with the cable
tidy clip.
3. Empty the CLEAN WATER TANK (if
necessary), rinse, dry and replace on the
machine.
4. Empty the WASTE WATER TANK then
rinse, clean and dry before placing back
on the machine.
The WIDE OPENING LID is designed to
allow your hand to get inside in order to
thoroughly clean, rinse and dry so you are
storing a fresh and clean tank. (Fig. 18)
5. Wheel the machine to a cupboard or
other indoor storage place. Use the
HANDLE RELEASE lever to fold down
the HANDLE for convenient and compact
storage. (Fig. 19). Tip: Let the machine
brushes dry before putting the machine
away.
(Fig 16)
(Fig 17)
(Fig 19)
(Fig 18)
rugdoctor.com.au 1800 804 973 9

SETTING UP/GETTING READY TO
CLEAN USING THE HAND TOOL
1. Position the FOLD DOWN HANDLE as far
back as possible to allow easy access to
the TOOL SPRAY CONNECTION.
2. Fill the CLEAN WATER TANK:
a. Remove the CLEAN WATER TANK by
gripping the tank HANDLE and lifting
straight up. (Fig. 20)
b. Loosen the TANK LID by turning
anti-clockwise and remove from the
machine, set aside.
c. Fill the tank with hand hot tap water
to the “CLEAN WATER FILL LINE”. Use
luke warm water on wool/wool mix
fabrics.
DO NOT USE BOILED OR MICROWAVED
WATER IN TANK.
d. The TANK LID is also the “Carpet
detergent/upholstery cleaner” measure.
Fill the lid with Britex Upholstery
Cleaning solution to the 120ml mark.
(Fig. 21)
e. Pour the upholstery cleaning solution
into the CLEAN WATER TANK and
replace the lid. Turn clockwise to
tighten.
f. Place the CLEAN WATER TANK back in
the machine, making sure it is secure.
3. Rotate the CABLE WRAP HOOK on the
handle to release the mains power cable.
Unwrap the MAINS POWER CABLE and
plug in to a mains socket. Making sure the
POWER SWITCH is in the “OFF” (middle)
position. (Fig. 22)
GETTING READY TO CLEAN UPHOLSTERY,
MATTRESSES, STAIRS, VEHICLE INTERIORS AND
FRESH STAINS, USING THE HAND TOOL
DO NOT USE BOILED OR MICROWAVED WATER IN TANK. Doing so could
result in scalding or burns and damage to the machine. ALWAYS CHECK FOR
COLOURFASTNESS. Do not overwet the carpet. Use luke warm water on wool
and wool blend carpets. DO NOT USE on natural fibre, silk or pure wool oriental
rugs, hand loomed wool rugs, braided rugs, sisal, sea grass matting or jute
carpets, silk, haitian cotton, brushed corduroy, leather, non colourfast fabrics,
berber, Flotex, Ryalux carpets, wood eect laminate flooring. Doing so could
damage material and void warranty on machine. Do not walk on wet carpet.
(Fig 20)
(Fig 21)
(Fig 22)
10 1800 804 973 rugdoctor.com.au

CLEANING WITH THE HAND TOOL
1. Unwrap the HAND TOOL from the CADDY.
(Fig. 23)
2. Open the TOOL VACUUM CONNECTION
by pulling open the black rubber flap.
(Fig. 24)
3. Insert the HAND TOOL vacuum connection
horizontally into the WASTE WATER PORT
on the front of the WASTE WATER TANK
by lining up the “O” icons on the tank and
the TOOL. If there is any problem fitting
this in it is only because it is not being
pushed in at the correct angle. (Fig. 25)
4. Lock the TOOL into place by rotating to
the right, the icon will be straight up.
(Fig. 26)
5. With the machine handle tilted as far back
as possible to allow easy access, connect
the red braided hose connector to the
“TOOL SPRAY CONNECTION” located on
the side of the top of the machine. The
O-ring on new machines can be a tight fit
so you may need to wiggle it from side-
to-side while pushing firmly down in order
to ease the coupling into the connection.
Lock the tool into place by rotating
clockwise. After a few uses the connection
will ease up. (Fig. 27)
6. You’re now ready to deep clean your
upholstery, mattresses, stairs, fabric
vehicle interiors and carpet spots and
stains. Turn the machine on by pressing
the POWER SWITCH down toward the
“TOOL” setting. (Fig. 28)
(Fig 23)
(Fig 24)
(Fig 25)
(Fig 26)
(Fig 27)
(Fig 28)
HOW TO CLEAN / FEATURES
1
2
3
rugdoctor.com.au 1800 804 973 11

HOW TO CLEAN / FEATURES (CONT.)
CLEANING WITH THE HAND TOOL
(CONT)
7. Position the HAND TOOL well in front of
the area or stain you want to deep clean.
8. Squeeze the “SPRAY” trigger on the
handle to begin cleaning. (Fig. 29)
9. While squeezing the trigger, move the tool
back and forth over the area you want to
clean, making sure to press the suction
nozzle down into the surface. (Fig. 30)
10. Release the “SPRAY” trigger when area
is cleaned. Excess water can be removed
by making additional passes with the tool
without squeezing the “SPRAY” trigger.
This may allow faster drying.
11.Leave the machine on for 15 seconds
after cleaning to allow for all of the dirty
solution to be collected into the WASTE
WATER TANK.
EMPTYING THE WASTE WATER
TANK
See instruction on Page 8
REFILLING THE CLEAN WATER
TANK
See instruction on Page 8
STORING THE UPHOLSTERY TOOL
ON THE TOOL CADDY
1. The Tool Caddy is labelled so you can
wrap the upholstery tool hose securely
for storage. See the comprehensive
instructions on wrapping the tool caddy
on page 5. (Fig. 31)
2. The TOOL CADDY can be easily removed
and replaced on the unit. Simply lift up to
remove. To replace back on the unit, align
the connection hooks on the back with
the connection inlets on the back of the
HANDLE and push down to secure.
(Fig. 32)
CLEANING UP/STORAGE AFTER USE
After you’ve used your RUG DOCTOR DEEP
CARPET CLEANER Upholstery Tool follow
these easy steps for quick clean-up and
storage for your machine.
1. Turn the machine o by pressing the
POWER SWITCH down toward the “OFF”
setting.
2. Turn o the mains socket switch. Unplug
the MAINS POWER CABLE from the mains
socket and wrap it around the ROTATING
CABLE HOOKS.
(Fig 29)
(Fig 30)
(Fig 31)
(Fig 32)
12 1800 804 973 rugdoctor.com.au

3. Empty the CLEAN WATER TANK (if
necessary), rinse, dry and replace on the
machine.
4. Empty the WASTE WATER TANK then
rinse, clean and dry before placing back
on the machine base. The WIDE OPENING
LID is designed to allow your hand to get
inside in order to thoroughly clean, rinse
and dry so you are storing a fresh and
clean tank. (Fig. 33)
5. Ensure that the black rubber flap is
pressed firmly back into the WASTE
WATER TANK to form a seal.
6. Wheel the machine to a cupboard or other
indoor storage place. Use the HANDLE
RELEASE lever to fold down the HANDLE
for convenient and compact storage.
(Fig. 34)
(Fig 33)
(Fig 34)
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Problem Possible Reason How to Fix
No Power Mains Power Cable not plugged
in
Mains power switch not
switched on
Cleaning mode not selected
Plug Mains Power Cable into
mains socket
Turn on mains power switch
Select CARPET or TOOL at the
POWER SWITCH.
No / Low Spray Not pressing spray trigger
Clean Water / solution tank is
empty or low
Clean Water tank is not seated
or installed correctly
Spray is clogged
Press spray trigger
Fill Clean Water tank with
water and solution
Lift Up Clean Water tank, and
place back into position
Clean spray tip
No / Low Suction Dirty Water / collection tank
Is full
Dirty Water / collection tank is
not seated /installed correctly
Empty Dirty Water /collection
tank
Lift Up Dirty Water /collection
tank and place back into
position
Rotating Brush
Doesn’t Rotate Not Pressing Deep clean Button
If something gets lodged in
the brush roll, Brush will stop
rotating
Press Deep clean Button on
Handle
Turn Unit o at both POWER
SWITCH & mains before
removing obstruction. Turn
machine back on to reset.
Vibrating
Oscillating Brush
doesn’t vibrate or
oscillate
Not Pressing DEEP CLEAN
Button
If something gets lodged in
the brush roll, Brush will stop
rotating
Press DEEP CLEAN Button on
Handle
Turn Unit o at both POWER
SWITCH & mains before
removing obstruction. Turn
machine back on to reset.
No/Low Spray from
the Hand Tool Not Pressing Spray Trigger
Red braided hose connector
not installed correctly into Tool
Spray Connection
Clean Water/Solution Tank
Empty/Low
Clean Water Tank Is Not
Seated/Installed Correctly
Press Spray Trigger
Make sure symbols are aligned
when installing and push
firmly down. You may need
to wiggle the connector from
side to side whilst pushing
down when machine is new.
Fill Clean Water Tank with
Water and Solution
Lift Up Clean Water tank and
place back into position
No/Low Suction
from the Hand Tool Dirty Water/Collection Tank Is Full
Dirty Water/Collection Tank is
Not Seated/Installed Correctly
TOOL VACUUM CONNECTOR
not fitted horizontally into the
Tool Vacuum Connection
Empty Dirty Water/Collection
Tank
Lift Up Dirty Water/Collection
tank and place back into
position
Make sure symbols are aligned
when installing and that
the connector is installed
horizontally.
TROUBLE SHOOTING
Please call Customer Services on 1800 804 973 if problem is not resolved
Please do not return this product to the store.
14 1800 804 973 rugdoctor.com.au

RUG DOCTOR CLEANING SOLUTIONS
Rug Doctor Carpet Cleaner
Contains SpotBlok® carpet shield to protect your carpets from future spills and stains. 1 litre
cleans up to 3 rooms / 2 litres cleans up to 6 rooms.
Britex Upholstery Cleaner
Deep cleans, deodorises fabric upholstery.
Contains Britex Spotguard® formulation
which protects your upholstery against
future stains and spills.
1 Litre 2 Litres
500ml500ml
Britex Urine Remover
Features unique no touch, no scrub formula
– simply spray and wait. Designed to draw
moisture and stains up and way from
carpets, rugs, mattresses and upholstery.
rugdoctor.com.au 1800 804 973 15

500ml
500ml 500ml
Britex Grout Spray
Ideal for lifting tough grease stains, soap
scum, dirt, grime from grout & tile surfaces.
Simply spray on, wait and clean.
Britex Odour Blaster
Advanced enzyme formulation designed
to attack foul odours from carpet, fabrics,
upholstery, tiles, vinyl and more.
Britex Spot n’ Stain
Powerful enzyme based ‘All-Purpose’ stain
remover. Eliminates stubborn stains and
odours from carpet, rugs, upholstery and
hard surfaces.
16 1800 804 973 rugdoctor.com.au

FOR DOMESTIC AND PRIVATE USE ONLY
Rug Doctor Cleaning Machines
Rug Doctor deep cleaning machines are manufactured, tested, and inspected in accordance
with our high quality standards. We provide a limited warranty period depending on the
machine purchased (see under Warranty Period below) to give you peace of mind. This applies
in addition to any statutory rights which remain unaected.
You are welcome to contact our 1800 804 973 helpline Monday to Friday to discuss warranty
information.
What Does This Extended Warranty Cover?
Our goods come with warranties that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
This Extended Warranty does not impact or change any of the statutory warranties and must
be read separately.
Under this Extended Warranty, we warrant as follows:
1.1 Carpet Machine Hire guarantees to the original purchaser for the Warranty Period, the
machine supplied by Carpet Machine Hire and every component part thereof (collectively,
“Machine”) shall be free from material defects. However, this guarantee is subject to
Clauses 1.2, 1.3 and 1.4 and does not apply in the circumstances described in Clause 2.1.
1.2 Subject to Clause 2.1, if:
(a) you give notice (in accordance with the “How Do I Get Service Under This Warranty”
(section below) to Carpet Machine Hire during the Warranty Period within a
reasonable time of discovery that the Machine has a material defect; and
(b) Carpet Machine Hire is given a reasonable opportunity of examining the Machine; and
(c) you (if asked to do so by Carpet Machine Hire) return the Machine to Carpet Machine
Hire’s place of business, payment for which will be in accordance with the “Expenses”
section below, Carpet Machine Hire will repair or replace the Machine without further
charge.
1.3 The guarantee at Clause 1.1 shall apply to any replacement Machine (for the Warranty
Period from the date of delivery of that replacement) and any repaired Machine (for the
original Warranty Period from the original date of purchase and delivery of the Machine)
supplied by Carpet Machine Hire.
1.4 This Warranty is given in addition to, and does not aect, any rights and remedies
available to you under the Australian Consumer Law.
Warranty Period
Machine Model Number/s Warranty Period
Rug Doctor X3 Deep Cleaner*95521 1 year
Rug Doctor Spot Cleaner^93306 2 years
Rug Doctor Deep Cleaner^93170 2 years
Rug Doctor Pet Spot Cleaner^93407 2 years
Rug Doctor FlexClean^93391 2 years
*Commercial use applies when machine is being used in a non-domestic capacity.
^For domestic and private use only. You agree not to use the Machine for any commercial, business or re-sale purpose.
In the event that you do, Carpet Machine Hire does not accept any liability you for any loss of profit, loss of business,
business interruption, or loss of business opportunity.
WARRANTY INFORMATION
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What the Warranty Does Not Cover
2.1 Subject to any statutory rights which remain unaected, the guarantee at Clause 1.1 does
not apply to any defect in the Machine arising from:
(a) any further use of the Machine made by you or any third party after giving notice in
accordance with Clause 1.2;
(b) your failure, or that of any third party, to follow Carpet Machine Hire’s oral or
written instructions (including but not limited to the User Guide supplied with the
Machine) as to the storage, use and maintenance of the Machine (as to the latter, for
best operating eciency and cleaning, use of only Carpet Machine Hire’s cleaning
products is recommended);
(c) any alteration or repair, or attempted alteration or repair, by you or any third party of
the Machine without the written consent of Carpet Machine Hire;
(d) fair wear and tear, wilful damage, negligence by you or any third party, accident,
improper use and abuse, or abnormal storage or working conditions; or
(e) use by you or any third party of the Machine in any way or at any time for rental
purposes.
Expenses
If a Machine is returned to Carpet Machine Hire for repair under the guarantee at Clause 1.1
within thirty (30) days of delivery (i.e. purchased and delivered to you), Carpet Machine Hire
will pay the delivery charges of the Machine for repair both from and back to you. However,
you will be responsible for paying any delivery charges for Carpet Machine Hire sending
the Machine back to you if the Machine is not considered by Carpet Machine Hire to have a
material defect. Thereafter, you may be required to send the machine to Carpet Machine Hire
should repairs be required during the Warranty Period.
You will be responsible for paying any delivery charges for sending the Machine to and from
Carpet Machine Hire for repairs occurring under warranty and within the Warranty Period and
after the initial thirty (30) days.
How Do I Get Service Under This Warranty?
TO OBTAIN WARRANTY ASSISTANCE, please contact Carpet Machine Hire’s Customer
Support Team using the details below. Carpet Machine Hire will need the following information
in order to assist you: your name, address and telephone number, product model, serial
number, proof of purchase showing date and place of purchase. Please explain the nature of
the problem. Carpet Machine Hire will review all the facts involved and advise you as to the
recommended procedure. We recommend you keep the original carton and packing materials.
Carpet Machine Hire Pty Ltd
ABN: 79 008 665 932
Unit 10/ 25-37 Chapman Street, Blackburn North, 3130 VIC
Phone: [phone] (9.00 am to 5.00 pm AEST Mon - Fri)
E-mail: [e-mail]
Website: www.rugdoctor.com.au
After the Warranty Period Expires
After the Warranty Period, Carpet Machine Hire agrees to carry out any maintenance of the
machine in a prompt and ecient manner. You agree to pay an hourly rate for maintenance
plus any applicable costs including (without limitation) for replacement parts and freight costs.
18 1800 804 973 rugdoctor.com.au

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Deep
Carpet Cleaner
93170 @ 2021 Carpet Machine Hire – All rights reserved.
EEC Statement of Compliance
Manufacturer/EEC importer: Rug Doctor, LLC, hereby on our own responsibility, declare
that the product 93170 Deep Carpet Cleaner has been manufactured in compliance with the
following Directives:
Safety: using the following transposed harmonised European Standards and technical
specifications: IEC 60335-2-2
The Low Voltage Directive EMC: 2004/108/EC Electromagnetic Compatibility Directive and
subsequent amendments
Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.