Ruijie RG-EG2100-P V2 Installation and operating manual

RG-EG2100-P V2
Hardware Installation and Reference Guide

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Ruijie Networks©2019
Ruijie Networks reserves all copyrights of this document. Any reproduction, excerption, backup, modification, transmission,
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Preface
Thank you for using our products. This manual will guide you through the installation of the device.
This manual describes the functional and physical features and provides the device installation steps, hardware
troubleshooting, module technical specifications, and specifications and usage guidelines for cables and connectors.
Audience
It is intended for the users who have some experience in installing and maintaining network hardware. At the same time, it
is assumed that the users are already familiar with the related terms and concepts.
Obtaining Technical Assistance
Ruijie Networks Website: https://www.ruijienetworks.com/
Technical Support Website: https://ruijienetworks.com/support
Case Portal: http://caseportal.ruijienetworks.com
Community: http://community.ruijienetworks.com
Technical Support Email: [email protected]
Skype: [email protected]
Related Documents
Documents
Description
Configuration Guide
Describes network protocols and related mechanisms that supported by the
product, with configuration examples.
Command Reference
Describes the related configuration commands, including command modes,
parameter descriptions, usage guides, and related examples.
Symbol Conventions
Means reader take note. Notes contain helpful suggestions or references.
Means reader be careful. In this situation, you might do something that could result in equipment damage or
loss of data.

RG-EG2100-P V2 Hardware Installation and Reference Guide Product Overview
Product Overview
Featured with global-leading semiconductor technologies and communication control technologies, Ruijie EG series
breakout gateway is a data communication product developed by Ruijie Networks with independent intellectual property
right. The EG series breakout gateway is designed according to international standards, similar to the mainstream breakout
gateway products in the international market. By reading this manual, a network administrator familiar with mainstream
breakout gateway configuration commands can use this device without training.
RG-EG2100-P V2
Specifications
Model
RG-EG2100-P V2
Storage
DDR3 SDRAM: 512MB
eMMC: 4GB
BOOTROM: 2MB
I/O Setup
WAN port:
One 10/100/1000M self-adaptive fast Ethernet copper port, automatic recognition of network
cables and cross-over cables.
LAN1 supports WAN/LAN switchover.
LAN port:
Seven 10/100/1000M self-adaptive fast Ethernet copper ports, automatic recognition of
network cables and cross-over cables.
LAN1 supports WAN/LAN switchover.
No management port
One Console port
One USB2.0 port
BYPASS
Not supported
Power Module
Built-in 150W power module
PoE Consumption
≤135W
Hardware
Expansion Module
Not supported
Expansion Module
Not supported
Hot-swapping
Not supported
Interface Standard
Ethernet: 10Base-T/100Base-TX/1000Base-TX
Console port: RS-232
Dimension (without
rubber pads)
(W x H x D)
200 mm × 43.6 mm × 200 mm (7.87 in. x 1.72 in. x 7.87 in.)
Voltage
100V to 240V~, 50Hz to 60Hz, 1.5A max
Power Consumption
<150W (With PoE)
Working
Temperature
0°C to 45°C (32°F to 113°F)

RG-EG2100-P V2 Hardware Installation and Reference Guide Product Overview
Working Humidity
10% to 90% RH (non-condensing)
Not all USB disks are supported. The Kingston USB disk with FAT32 is recommended.
Please avoid the vibration and collision in the process of moving and usage.
Products should be transported in original package.
Appearance
Figure 0-1 Front Panel of RG-EG2100-P V2 Breakout Gateway
Figure 0-2 Back Panel of RG-EG2100-PV2
LED Indicator
LED Indicator
Working Status
SYS
Blinking green: The device is being initialized.
Solid green: System initialization is complete.
Solid red: An alarm is generated.
0-7
Solid green: The port is up.
Blinking green: Data is being transceived on the port.
PoE
Solid green: PoE works normally.
Red/green flashing alternately: PoE overload occurs.
Solid red: An alarm is generated.

RG-EG2100-P V2 Hardware Installation and Reference Guide Preparation
Preparation
Safety Precaution
The breakout gateway acts as the critical transfer station of network connections, and its normal service is crucial to the
normal operation of the entire network.
Do not place the device in a watery place and prevent any liquid from entering into it.
Keep the device away from heat sources.
Ensure the normal grounding of device.
Wear an anti-static wrist strap to install and maintain the device.
Do not wear loose clothes to avoid hooking any parts. Before operation, tighten your band, shawl and sleeves.
Keep tools and parts away from the walkway to avoid damage.
Use the uninterruptible power supply (UPS) to avoid power failure and other interferences.
If the system time is incorrect, check whether you have set the clock. If the clock is not set, the time may not be
correct; if the clock has been set precisely and the time is still incorrect, the built-in button cell of device may have ran
out, which is typically happened after 10-year service.
Install and use the device in restricted access locations.
Use of wrong battery may cause damage to the device. Do not replace the battery by yourself. Please
contact the technical support for help.
This is a Class-A product which may cause radio interference in the living environment. In such a case, the
user may need to take feasible measures against such interference.
Install and use the device in restricted access locations.
Invite professionals and related technicians to install this type of device.
Installation Environment
Ruijie EG series breakout gateway products are for indoor use only. To ensure normal operation and prolong their service
life, the installation site must meet the following requirements:

RG-EG2100-P V2 Hardware Installation and Reference Guide Preparation
Temperature/humidity requirements
To ensure normal operation and prolong the service life of the device, the equipment room must maintain constant
temperature and humidity. If the equipment room is overheated for a long time, the insulation materials may result in
defective insulation and even electric leakage. If the relative humidity is low, the insulation spacer may result in dry
shrinkage, which will make screws looser and easily generate static electricity in the dry environment, thus damaging the
interior circuits on the device. Excessively high temperature will accelerate the aging of insulation materials and
compromise the reliability and even service life of the device. The temperature/humidity requirements are shown below
(detailed difference between products is described in Product Overview):
Temperature
Relative Humidity
Long-term
Short-term
Long-term
Short-term
15ºC to 30ºC/ 59ºF to 86ºF
0ºC to 45ºC/ 32ºF to 113ºF
40% to 65%
10% to 90%
The temperature/humidity of working environment indicates the value measured at 1.5 m above the floor and
0.4 m ahead of the equipment frame when there is no protection plate on the front and rear side of the
equipment frame.
Short-term working condition refers to the continuous operation no exceeding 48 hours or accumulative
operations no exceeding 15 days in a year.
Extremely harsh working environment generally refers to the ambient temperature and humidity which may be
encountered when the equipment room air-conditioning system fails but will recover in less than 5 hours
every time.
Cleanliness
The dust is also a major threat to the safe operation of device. The dust accumulated on the device may cause
electrostatic adsorption and result in poor contact. It will not only compromise the service life of device but also cause
communication failure. When the indoor relative humidity is low, such electrostatic adsorption will occur more easily.
Maximum Diameter (μm)
0.5
1
3
5
Maximum Density
(Particles/m3)
1.4×107
7×105
2.4×105
1.3×105
Apart from the dust, the device is also sensitive to the hydrochloric acid sulfide contained in the air. These noxious gases
will accelerate metal wastage and the aging of certain parts. The upper limits of noxious gases (Sulfur dioxide, Sulfured
hydrogen, Nitrogen dioxide, Ammonia and Chlorine) in the following table:
Gas
Average (mg/m3)
Maximum (mg/m3)
SO2
0.2
1.5
HS
0
0.03
NO2
0.04
0.15
N2
0.05
0.15

RG-EG2100-P V2 Hardware Installation and Reference Guide Preparation
Cl2
0.01
0.3
ESD
The breakout gateway has already given consideration to electrostatic prevention during circuit design, but excessively
strong static electricity will still damage the circuit board. The static electricity in the communication network connected
with the device is mainly from:
Outdoor high-voltage transmission line, lightning and other exterior electric fields.
Indoor environment, flooring material, complete appliance structure and other in-house systems.
To avoid the damage caused by static electricity, we shall:
Properly ground the device and floor.
Apply indoor dust control.
Maintain proper temperature and humidity.
Before touching the circuit board, wear an anti-static wrist strap and an anti-static uniform.
Place the circuit board disassembled face up on the antistatic workbench or in the electromagnetic shielded bag.
When observing or transferring the circuit board of breakout gateway, touch the outer edge of circuit board and avoid
direct contact with the components on the circuit board.
Anti-Interference
The interference as mentioned herein refers to electromagnetic or electrical interference, and the anti-interference
requirements are described below:
Effective power grid interference control measures shall be taken against the power supply system.
The working ground of the breakout gateway shall be kept far away from the grounding device or lightning grounding
device of power equipment instead of sharing.
The gateway shall be kept far away from high-power radio-transmitting station, radar-transmitting station and other
high-frequency & heavy-current devices.
Electromagnetic shielding measures shall be taken whenever necessary.
Installation Site
No matter the breakout gateway is installed in the cabinet or on the workbench, the following requirements shall be met:
Make sure sufficient room has been reserved for the air intake and air vent of breakout gateway to facilitate the heat
elimination of the gateway chassis. It is recommended to install the breakout gateway in the 19-inch standard
cabinet. Otherwise, install it on a clean and flat surface. In heated areas, the air conditioning system shall be
equipped.
Make sure the cabinet and workbench is equipped with a good ventilation and cooling system.
Make sure the cabinet and workbench is steady enough and capable of withstanding the weight of the breakout
gateway and its accessories.
Make sure the cabinet and workbench is properly grounded.

RG-EG2100-P V2 Hardware Installation and Reference Guide Preparation
Installation Tools and Devices
Please prepare the following tools and devices:
Installation
Tools
Phillips screwdriver, ESD wrist strap
Cables
power cables, configuration cables, Ethernet cables, grounding wires
Devices
HUB or switch, configuration terminal (PC with hyper-terminal), power socket

RG-EG2100-P V2 Hardware Installation and Reference Guide Installing Breakout Gateway
Installing Breakout Gateway
Mounting the Breakout Gateway
Mounting the breakout gateway refers to installing the device to the specified position. Upon completion of installation
preparation, fix the breakout gateway to the specified position. The installation position of breakout gateway is generally a
cabinet or a workbench.
Mounting into a Cabinet
Ruijie breakout gateway products are designed based on the dimension of a standard cabinet. You can install the device
with the enclosed fixing accessories.
Mounting on a Workbench
In most cases, the user does not have a standard cabinet. Instead, the user can place the device on a clean workbench.
Although it is easy and simple, you shall pay attention to the following:
Guarantee the steadiness and good grounding of the workbench.
Attach the rubber pads onto the small holes at the bottom of the breakout gateway, and maintain a minimum of 10
cm around the device.
Do not place heavy things on the device.
Installing Power Cables
The requirements of Ruijie EG series breakout gateway products on AC power supply are described below (refer to
Product Overview for detailed parameters):
100–240 V / 50–60 Hz.
Breakout gateway uses 3-conductor power cables. You are suggested to use a single-phase 3-conductor outlet or a
multifunction microcomputer outlet with neutral connector. The neutral point of the power supply shall be securely
grounded in the building. In most buildings, the neutral point of a power supply has been grounded during the construction.
You need to make sure the power supply is properly grounded.
Please take the following steps:
Plug one end of the power cable into the power socket on the backpanel of a breakout gateway, and plug the other
end into the AC power supply outlet.
Check whether the power LED on the front panel of the breakout gateway lights up or not. The LED indicator will light
up if the power supply is properly connected.
EMC Grounding
The grounding required for EMC design includes shielding ground, filter ground, noise and interference suppression, and
level reference. All the above constitute the comprehensive grounding requirements. The grounding resistance should be

RG-EG2100-P V2 Hardware Installation and Reference Guide Installing Breakout Gateway
less than 1 ohm. The EG series devices are equipped with a grounding pole at the rear panel, as shown in Figure 3-2.
Figure 3-2 EMC Grounding
Checking after the Installation
After completing the mechanical installation of breakout gateway, perform the following checks before powering on the
device:
If the device is installed in a cabinet, check whether the angle bar for device installation is steady. If the device is
installed on the workbench, check whether sufficient room is reversed around the device to ensure heat elimination
and whether the workbench is steady.
Check whether the power supply meets the requirements.
Check whether the earth wire of device is properly connected.
Check whether the device is connected correctly to the configuration terminal.

RG-EG2100-P V2 Hardware Installation and Reference Guide Troubleshooting
Troubleshooting
Power Supply
Refer to Product Overview for the normal state descriptions of LED indicators. If abnormity occurs, perform the following
checks:
Whether the power switch is turned on.
Whether the power supply of the breakout gateway is turned on.
Whether the power cable is properly connected.
Whether the power supply to the breakout gateway meets relevant requirements.
Do not plug or pull the power cable when the device is powered on. If everything is ok but the PWR LED still
does not light up, contact with a local distributor or technical support personnel.