Legal
“Your use of the Dreem headband and accompanying mobile application is governed by our
Terms of Use. By using the Dreem headband, you consent to our Terms of Use. For more
information, please visit https://rythm.co/terms.html. We also collect and use certain
information about you in accordance with the terms of our Privacy Policy, which you consent to
by using the Dreem headband. For more information, please visit https://rythm.co/privacy.html.
For our Sales and Refund Policy, please visit:
http://documents.rythm.co/legal/salesrefund.html”
Limited Warranty and Product Liability
Rythm warrants to the original purchaser that your Dreem product shall be free from defects in
material and workmanship for one (1) year. Except where prohibited by applicable law, this
warranty is nontransferable and is limited to the original purchaser and the country in which the
product was purchased. This warranty gives you specific legal rights, and you may also have
other rights, including a longer warranty duration that may vary under local laws.
How to start: The first thing to do if you think you have a warranty claim is to visit
www.dreem.com where you will find a wide range of Support and FAQ pages with valuable
technical assistance.
If
you
do
not
find
a
solution
on
our
website,
please
contact
[email protected] where we will be happy to address your questions directly.
Remedies: Rythm's entire liability and your exclusive remedy for any breach of this limited
warranty shall be, at Rythm’s option: (1) to repair or replace the product, or (2) to refund the
price paid, provided that the product is returned with a copy of the sales receipt or dated
itemized receipt. Shipping and handling charges may apply except where prohibited by
applicable law. Rythm may therefore, at its option, replace your product, offer to provide a
functionally equivalent product, or repair any product with new, refurbished or used parts as
long as such parts are in compliance with the product’s technical specifications. Any
replacement product will be warranted for the remainder of the original limited warranty period
or thirty (30) days whichever is longer, or for any additional period of time that may be
applicable in your jurisdiction.
This limited warranty does not cover problems or damage resulting from (1) accident, abuse,
misapplication, or any unauthorized repair, modification or disassembly; (2) improper operation
or maintenance, usage not in accordance with product instructions or connection to improper
voltage supply; (3) use of consumables not supplied by Rythm except where such restriction is
prohibited by applicable law; (4) lost parts that were originally supplied with the Dreem product;
(5) normal wear and tear.