Ifthedrivehasalreadybeenformatted,youcanskipthesesteps.
1. Checkthe“DeviceManager”tomakesurethatthe“USBMassStorageDevice”driverappearsunderthe
“UniversalSerialBusControllers”section.Alsocheckthatthedriveshowsupunder“Diskdrives”asa“(Hard
drivemodelnumber)USBDevice”.ThereshouldbenoerrormessageinyourDeviceManager,suchasabold?
or!:
2. YoumayalsoneedtochangetheHDDsettingsfromDynamictoBasic,thenformatNTFS,andgiveitadrive
letter,butyoushouldbackupthedataonyourdrivebeforedoingthis.ToconvertthediskfromDynamicto
Basicfollowtheinstructionsatthelinkincluded.http://sabrent.com/support/knowledgebase.php?article=58
3. PleaseNote:Makesuretodisablediskdrivepasswordprotection
FrequentlyAskedQuestions:
1. Mydrivediedorwasdamagedinmypreviouscomputer.Willitworkwiththisadapter?
Thisadapteristheequivalentofplugginginthedrivedirectlyintoyourcomputer’sIDEorSATAport.Ifthedrive
wasdamagedtothepointwhereitdoesn’tworkwhenpluggeddirectlyintothecomputer,thenitislikelythatit
willnotworkusingthisadapter.
2. IsetmyIDEdrive’sJumpertotheMastersetting,butitstilldoesn’tshowuponmycomputer.
UsuallyyouwillhavetosettheJumpertoMaster,butdependingonthespecificdriveandthespecificsettings
ofthecomputer,youmayhavetosetittoSlaveorCableSelect.
3. Mydrivedoesn’tshowuponmycomputer,butithasdataandworkselsewhere.
MakesureyouareconnectingtheHardDriveinthecorrectsequence:Firstconnectthepowersupply,andthen
connecttheUSBCabletothecomputer.
4. Whydoesn’tmy3TBharddriveshowupasfullcapacity?
IfthedrivehasissettoMBR(MasterBootRecord)partition,thenitwillonlyallowamaximumusableamount
of2TB.ThislimitationcannotbeovercomeinWindows2000/XP.InWindowsVista&7thereissupportfor
largerHardDriveswhenyouusetheGPTpartitiontype:
ToconvertthedisktoaGPTpartitiondiskinWindowsVistaandWindows7:
Goto“DiskManagement”(Seesteps1‐3),locatethediskinthelist,rightclickthediskandclickon“Convertto
GPTDisk”.Youshouldnowhaveaccesstothefullcapacityofyour>2TBdiskpartition.