Saeco 10002928 Operating instructions

Saeco
International Group S.p.A.
Via Torretta, 240
I-40041 Gaggio Montano, Bologna
Tel: + 39 0534 771111
Fax: + 39 0534 31025
www.saeco.com
© Saeco International Group S.p.A.
The manufacturer reserves the right to change the features of the product without prior notice.
Le producteur se réserve le droit d“apporter toutes modifications sans préavis.
Type SUP-032BR Cod.15001369 Rev.00 del 15-09-07

Operation and maintenance manual
Before using the machine, please read the attached operating instructions.
Carefully read the safety rules.
Mode d'emploi
Veuillez lire attentivement le mode d'emploi
(notamment les consignes de sécurité) avant d'utiliser l'appareil.
FOR HOUSEHOLD USE ONLY
USAGE DOMESTIQUE SEULEMENT

IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be
followed, including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against fire, electric shock and injury to persons do not immerse
cord, plugs, or appliance in water or other liquid.
4. Close supervision is necessary when the appliance is used by or near
children.
5. Unplug from outlet when not in use and before cleaning. Allow to cool
before putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, or has been damaged in any manner. Return
appliance to the nearest authorized service facility for examination, repair
or adjustment.
7. The use of accessory attachments not recommended by the appliance
manufacturer may result in fire, electric shock or injury to persons.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot
surfaces.
10.Do not place on or near a hot gas or electric burner, or in a heated
oven.
11.Always attach plug to appliance first, then plug cord into wall outlet. To
disconnect, turn any control to “off”, then remove plug from wall outlet.
12.Do not use appliance for other than intended use.
13.Save these instructions.
SAVE THESE INSTRUCTIONS

CAUTION
This appliance is for household use only. Any servicing, other than cleaning
and user maintenance, should be performed by an authorized service center.
Do not immerse machine in water. To reduce the risk of fire or electric shock, do
not disassemble the machine. There are no parts inside the machine serviceable
by the user. Repair should be done by authorized service personnel only.
1Check voltage to be sure that the voltage indicated on the nameplate
corresponds with your voltage.
2Never use warm or hot water to fill the water tank. Use cold water only.
3Keep your hands and the cord away from hot parts of the appliance during
operation.
4Never clean with scrubbing powders or harsh cleaners. Simply use a soft
cloth dampened with water.
5For optimal taste of your coffee, use purified or bottled water. Periodic
descaling is still recommended every 2-3 months.
6Do not use flavored or caramelized coffee.
INSTRUCTIONS FOR THE POWER
SUPPLY CORD
A. A short power-supply cord (or detachable power-supply cord) is to be
provided to reduce risks resulting from becoming entangled in or tripping
over a longer cord.
B. Longer detachable power-supply cords or extension cords are available
and may used if care is exercised in their use.
C. If a long detachable power-supply cord or extension cord is used,
1. The marker electrical rating of the detachable power-supply cord or
extension cord should be at least as great as the electrical rating of the
appliance
2. If the appliance is of the grounded type, the extension cord should be a
grounding-type 3-wire cord, and
3. The longer cord should be arranged so that it will not drape over the counter
top or table top where it can be pulled on by children or tripped over.

2CONTENTS
GENERAL INFORMATION...................................................................................................................3
TECHNICAL DATA...............................................................................................................................3
APPLIANCE.........................................................................................................................................4
ACCESSORIES......................................................................................................................................................4
INSTALLATION....................................................................................................................................5
STARTING THE MACHINE .........................................................................................................................................5
SETTING THE LANGUAGE.........................................................................................................................................6
MEASURING THE WATER HARDNESS...........................................................................................................................6
INSTALLING THE INTENZA WATER FILTER .....................................................................................................................7
DISPLAY..............................................................................................................................................8
AROMA OPTI-DOSE (ADJUSTS THE COFFEE DOSE PER CUP)............................................................................................8
ADJUSTMENTS...................................................................................................................................9
COFFEE INTENSITY................................................................................................................................................9
ADJUSTING THE HEIGHT OF THE DRIP TRAY.................................................................................................................9
COFFEE GRINDER ADJUSTMENT................................................................................................................................9
BEVERAGE DISPENSING.................................................................................................................10
ESPRESSO / COFFEE / LONG COFFEE ......................................................................................................................10
DISPENSING BEVERAGES WITH GROUND COFFEE ........................................................................................................11
HOT WATER DISPENSING.......................................................................................................................................12
DISPENSING STEAM.............................................................................................................................................13
MAKING CAPPUCCINO...........................................................................................................................................14
MILK ISLAND (OPTIONAL)......................................................................................................................................15
BEVERAGE SETTINGS.....................................................................................................................16
1. QUICK PROGRAMMING......................................................................................................................................16
2. PROGRAMMING FROM THE “BEVERAGE SETTINGS” MENU ..........................................................................................16
PROGRAMMING THE MACHINE.......................................................................................................18
MACHINE SETTINGS.............................................................................................................................................19
LANGUAGE MENU
WATER HARDNESS MENU
ACOUSTIC ALARM MENU
FILTER ALARM MENU
RINSE MENU
CUP WARMER MENU
CLOCK SETTING MENU
MAINTENANCE....................................................................................................................................................20
WATER FILTER MENU
DESCALING MENU
BREW GROUP WASHING
ENERGY SAVING .................................................................................................................................................21
TURN OFF DELAY
TIMER SETTING
SPECIAL FUNCTIONS............................................................................................................................................21
MAINTENANCE.................................................................................................................................22
DESCALING CYCLE ..............................................................................................................................................22
GROUP WASHING................................................................................................................................................24
CLEANINGAND MAINTENANCE ......................................................................................................25
MAINTENANCE DURING OPERATION..........................................................................................................................25
GENERAL MACHINE CLEANING................................................................................................................................25
CLEANING THE BREW GROUP.................................................................................................................................26
ERROR CODES.................................................................................................................................27
TROUBLESHOOTING........................................................................................................................28
SAFETY RULES.................................................................................................................................29

3
Thiscoffeemachineis madeforbrewingespressocoffeeusingcoffeebeans,anditisequippedwithadevice
to dispense steam and hot water.
The machine is designed for domestic use only, and is not suitable for heavy or professional use.
Warning: no liability is assumed for any damage caused by:
• incorrect use not in accordance with the intended uses;
• repairs not carried out by authorized customer service centres;
• tampering with the power cord;
• tampering with any part of the machine;
• the use of non-original spare parts and accessories;
• failure to descale the machine or use at temperatures below 0°C (32°F)
IN THESE CASES, THE WARRANTY IS NOT VALID.
Keep these operating instructions in a safe place and make them available to anyone else who may use the coffee
machine. For further information or in case of problems, please refer to an authorized service centre.
For Saeco customer service, call 1-800-933-7876 in the U.S., or 1-514-385-5551 in Canada.
THE WARNING TRIANGLE INDICATES ALL IMPORTANT INSTRUCTIONS
FOR THE USER’S SAFETY. PLEASE FOLLOW THESE INSTRUCTIONS
CAREFULLY TO PREVENT SERIOUS INJURIES!
HOW TO USE THESE OPERATING INSTRUCTIONS.
GENERAL INFORMATION
TECHNICAL DATA
Nominal voltage See label on the appliance
Power rating See label on the appliance
Power supply See label on the appliance
Shell material ABS - Thermoplastic
Size (w x h x d) 313 x 372 x 426 mm - 12.60 x 14.57 x 15.75 in
Weight 9 Kg - 19.8 lbs
Cord length 1200 mm - 47.24 in
Control panel Front (display 2 x 24 characters)
Water tank 1.7 liters - 57.5 oz (removable)
Coffee bean hopper capacity 250 grams - 8.9 oz of coffee beans
Pump pressure 15 bar
Boiler Stainless steel
Coffee grinder Ceramic
Quantity of ground coffee 7 - 10.5 grams / 0.25 - 0.37 oz.
Grounds drawer capacity 14 portions
Safety devices Boiler pressure safety valve – Double safety thermostat.
Subject to engineering and manufacturing changes due to technological developments.
TECHNICAL DATA

4
Compartment for pre-
ground coffee
ACCESSORIES
Intenza water filter Ground coffee measuring scoop Water hardness test strip
APPLIANCE
Grinder adjustment key Power cord
Brew Group
Coffee grounds drawer
Socket for power cord
Coffee bean hopper
Power button
Service door
Coffee bean lid
Drip tray
Control panel
SBS dial
Dispensing head
Drip tray + grill and float
Hot water / steam spout
Water tank
Hot water / steam knob
“Milk Island” connection
Cup warmer
Button for raising/lowering
the drip tray
Lubricant for the
Brew Group

5
1 2 3
4
7
65
INSTALLATION
Attach the female end of the power
cord to the machine. Insert the
male end into the power outlet
(see data tag).
Place a container beneath the hot
water spout.
Remove the coffee bean lid.
Fill the hopper with coffee beans. Close the lid pushing it down completely. Remove the water tank. Install the water filter as
recommended on page 7.
Press the main power button to the
“ON” position.
Make sure that the main power button is not pressed in the “ON” position.
Fill the tank with fresh drinking
water. Do not exceed the “max”
level indicated on the water tank.
Once filled, place the tank back
into the machine.
STARTING THE MACHINE
The machine will automatically prime the water circuit.
The machine is now ready for use.
Water may not dispense into the container when the machine is
self-priming.
This should be considered normal.

6
4
1 2 3
65
12
1234
ABC
INSTALLATION
SETTING THE LANGUAGE
When the machine is switched on for the first time, it requires the selection of the desired language.
This allows you to adjust the parameters of the beverages to the typical parameters of the country
where the machine is used. This is why some languages are differentiated also by country.
Select the desired language by
navigating the click wheel with
your finger.
When the desired language is
displayed, press .The machine starts and displays
all the messages in the selected
language.
2.1 language
English
2.1 language
English
Wait until the machine completes
the warming phase. The screen for beverage dispensing appears on the
display.
Once the warming phase is
completed, a small quantity of water
is dispensed. Wait for this rinsing to
be completed automatically. Refer
to page 19 to enable/disable the
rinsing function.
warming up
- +
medium aroma
espresso coffee 08:33
rinse cycle
please wait
self-diagnosis
Immerse the water hardness test strip
in water for 1 second. Check the water hardness value and set: - the machine water hardness level (page 19);
- the Intenza Aroma system (page 7).
MEASURING THE WATER HARDNESS
IntenzaAroma System
Machine water hardness setting
The water hardness test strip is for one-time-use only.

7
5 6
7 8 9
13 2
4
Insert the filter in its place within
the empty tank (see figure);
Press down until it clicks into
place.
Scroll to “water filter” and press
again.
When the machine has finished, turn the knob until it is in the rest position ( ). Press a few times until the
“exit” message is displayed. Then press . The machine is now ready for use.
NOTE: if the Intenza water filter is not used, insert the small white filter previously removed (see step 1)
into the tank.
Press .
Select “maintenance” and press the
button.
Select “activate filter” and press the
button. Turn the knob to the position.
Water dispensing begins..
3 maintenance
3.1 water filter 3.1.3 activate filter
execute now
INTENZA WATER FILTER
To improve the quality of the water you use, and to extend the life of your machine at the same time, it is
recommended that you install the water filter.After installation, select the water filter function under the
maintenance menu (see page 20). By setting the water filter status to ON, the machine informs the user when
the filter must be replaced.
Remove the water filter from its packaging, immerse it vertically (with the opening facing upwards) in
cold water and gently press its sides so as to let the air bubbles out.
Remove the small white filter from
the tank and store it in a dry place
sheltered from dust.
Fill the tank with fresh drinking
water and re-insert it into the
machine.
Set the IntenzaAroma System:
A= Soft water
B = Medium water (standard)
C = Hard water
Place a container beneath the
steam/hot water spout.
1.
2.
2.
3.
1.

8
• Press the button twice to make 2 cups.
This operation can be performed up until the grinding of the first cup is complete.
Press twice
It is possible to choose three aroma options
(strong, medium and mild) by pressing the
button. These indicate the quantity of coffee the
machine grinds for each beverage. This button is
also used to select the pre-ground coffee function.
DISPLAY
Access the
programming menu
AROMA OPTI-DOSE (ADJUSTS THE COFFEE DOSE PER CUP)
Click wheel
Select the coffee bean
dose or the quantity of
pre-ground coffee
Steam button
Confirmation button
Hot water button
• To brew 2 cups, the machine dispenses the first coffee and briefly interrupts dispensing in order to grind
the second serving of coffee.
Coffee dispensing is then restarted and completed.
SELECT THE AMOUNT OF COFFEE TO
BE GROUND BEFORE DISPENSING
THE BEVERAGE.
strong aroma
espresso coffee 08:33
strong aroma
espresso coffee 08:33
selected
espresso coffee
selected
double espresso
medium aroma
espresso coffee 08:33
mild aroma
espresso coffee 08:33
pre-ground
espresso coffee 08:33
Coffee is a natural product and its features may change according to its origin and blend.
The Saeco coffee machine is equipped with a self-adjusting system that allows you to use all types
of coffee beans available on the market (except caramelized ones). The machine setting is
performed automatically so as to ensure that the quantity of ground coffee is in line with the
selected aroma, regardless of the coffee used.

9
MEDIUM
COFFEE
STRONG
COFFEE
MILD
COFFEE
SBS adjusts the intensity and strength of the
brewed coffee. The coffee may even be
adjusted while brewing. This adjustment has an
immediate effect on the selected type of
brewing.
COFFEE INTENSITY
SBS – SAECO BREWING SYSTEM
To raise the drip tray, press lightly on the lower part of
the button. To lower the drip tray, press lightly on the
upper part of the button. When the desired height is
reached, release the button.
Note: There is a red float in the drip tray to warn when it
is necessary to empty the tray.
ADJUSTING THE HEIGHT OF THE DRIP TRAY
ADJUSTMENTS
The SBS system has been carefully designed to give your coffee the intense taste you desire. Simply turn
the dial and you will notice that the coffee goes from mild intensity to strong intensity.
Adjust the drip tray to the appropriate cup size before selecting the beverage.
The machine enables a slight adjustment of the coffee grinder. Coffee may be ground according to your
own tastes.
The adjustment must be performed by means of the pin located
inside the coffee bean hopper. This must be pressed down and
turned using the supplied key only.
Press and turn the pin one notch at a time.
You must brew 2-3 coffees before you will taste a difference.
The references located inside the bean hopper indicate the
grind setting.
COFFEE GRINDER ADJUSTMENT
FINE GRINDMEDIUM GRINDCOARSE GRIND

10
3
4 5
1 2
COFFEE BREWING CAN BE STOPPED AT ANY TIME BY PRESSING THE
BUTTON AGAIN.
THE STEAM SPOUT MAY REACH HIGH TEMPERATURES: DANGER OF
SCALDING. DO NOT TOUCH IT WITH BARE HANDS.
Check that all the containers are clean. To carry out this operation, follow the instructions in the “Cleaning
and Maintenance” section (see page 25).
To brew 2 cups, the machine dispenses the first coffee and briefly stops dispensing in order to grind the
second serving of coffee. Coffee dispensing is then restarted and completed.
ESPRESSO / COFFEE / LONG COFFEE
If desired, select the quantity of
coffee to be ground by pressing the
button one or more times.
Press the button: once for 1
cup and twice for 2 cups. The
machine begins dispensing the
selected beverage.
BEVERAGE DISPENSING
This procedure shows how to brew an espresso. To brew another type of coffee, select it by navigating the
click wheel with your finger. Use appropriate espresso or coffee cups so that the coffee will not overflow.
The machine stops dispensing automatically based on the quantity determined by the manufacturer. It is possible
to customize this quantity (see page 16).
Select the desired beverage by
navigating the click wheel with
your finger.
Position 1 - 2 cup(s) to brew an
espresso. Position 1 - 2 cup(s) to brew a regular coffee or a long coffee.
strong aroma
espresso coffee 08:33
strong aroma
espresso coffee 08:33
strong aroma
espresso coffee 08:33

11
4
1 2
5
3
DISPENSING BEVERAGES WITH GROUND COFFEE
The machine allows you to use pre-ground and decaffeinated coffee.
Pre-ground coffee must be scooped into the appropriate compartment next to the coffee bean hopper. Only
use coffee that is ground specifically for espresso machines and never coffee beans or instant coffee.
WARNING: ONLY PUT PRE-GROUND COFFEE INTO THE COMPARTMENT WHEN YOU WISH TO
BREW THIS TYPE OF BEVERAGE.
ONLY INSERT ONE SCOOP OF GROUND COFFEE AT A TIME. TWO CUPS OF COFFEE CANNOT
BE BREWED SIMULTANEOUSLY WITH THIS FEATURE.
Select the function by pressing the
button until the pre-ground
option appears. Press the
button to confirm.
Note:
• If brewing does not start within 30 seconds from the appearance of the message (3), the machine will return
to the main menu and discard any pre-ground coffee into the grounds drawer.
• If no pre-ground coffee is poured into the compartment, only water will be dispensed.
• If the dose is excessive or if 2 or more scoops of coffee are inserted, the machine will not brew the
beverage, and the coffee in the compartment will be discarded into the grounds drawer.
The preparation of an espresso using pre-ground coffee is shown in the example given below. The
customized option of using pre-ground coffee is shown on the display.
Select the desired beverage by
navigating the click wheel with
your finger.
Press the button to start
brewing.
Pour one scoop of ground coffee into
the appropriate compartment using
the measuring scoop provided.
Amessage reminds the user to
insert ground coffee into the
appropriate compartment.
strong aroma
espresso coffee 08:33
pre-ground
espresso coffee 08:33
brewing in progress
please wait
insert ground coffee
and press ok
1. 2.

12
1 2 3
56
7
4
HOT WATER DISPENSING
DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING IS
POSSIBLE. THE HOT WATER/STEAM SPOUT MAY REACH HIGH TEMPERATURES: DO NOT
TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY.
BEVERAGE DISPENSING
Press the button.
Place a container beneath the
steam/hot water spout. Turn the knob to the
position.
Wait until the machine has
dispensed the desired quantity of
water.
When the machine has dispensed
the desired quantity, turn the knob
until it is in the rest position ( ).
To dispense another cup
of hot water, repeat this
operation.
The display shows “brewing in
progress... hot water”.
selected
hot water
brewing in progress
hot water

13
1 2 3
5 6
7
4
DISPENSING STEAM
Press the button.
Place a container with the
beverage to be warmed up
beneath the steam spout.
Turn the knob to the
position.
Heat the beverage by gently
swirling the container while steam
is dispensed.
When you have finished, turn
the knob until it is in the rest
position ( ).
After dispensing steam, clean the steam spout as described on page 25.
Repeat the operation to
heat another beverage.
DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING
IS POSSIBLE. THE HOT WATER/STEAM SPOUT MAY REACH HIGH TEMPERATURES: DO
NOT TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY.
The display shows “brewing in
progress... steam”.
selected
steam
brewing in progress
steam

14
32
4 5 6
1
87
BEVERAGE DISPENSING
MAKING CAPPUCCINO
DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING IS
POSSIBLE. THE HOT WATER/STEAM SPOUT MAY REACH HIGH TEMPERATURES: DO NOT
TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY.
Press the button. Immerse the steam spout in the
milk.
Turn the knob to the .
position. Froth the milk by gently swirling
the cup. When you have finished, turn the knob until it is in the rest
position ( ).
After dispensing, clean the steam spout as described on page 25.
To brew 2 cappuccinos:
• froth two cups of milk by following step 1 to 6;
• brew two coffees by following steps 7 and 8 (in this case, press the button twice).
Fill 1/3 of the cup with cold milk.
Press the button once:
coffee dispensing begins.
Place the cup beneath the
dispensing head.
strong aroma
espresso coffee 08:33
selected
steam

15
1 2 3
5
4
6 7 8
Milk Island - 08
Type MKI002 Milk Island - 04
Type MKI001
MILK ISLAND (OPTIONAL)
This device, which may be purchased separately, enables you to easily and comfortably
prepare delicious cappuccinos.
Warning: before using the Milk Island, read the manual and all precautions
carefully for correct use.
Important note: the quantity of milk in the carafe must never be below the
“MIN” minimum level nor exceed the “MAX” maximum level. Thoroughly
clean all the Milk Island components after use.
Toguaranteebestresultswhenpreparingcappuccino,werecommendusing
cold (0-8°C / 32-45°F), partially skimmed milk.
Fill the milk carafe with the quantity
of milk desired (between the MIN
and MAX levels indicated).
Place the milk carafe onto the base
of the Milk Island. Check that the
light on the base is green.
Remove the carafe using the
handle. Gently swirl the carafe and pour the milk into the cup. Position the cup with frothed milk under the dispensing head.
Brew coffee into the cup.
Turn the knob to the
position.
Wait for the milk to be frothed. When the desired quantity of froth
has been reached, turn the knob
until it is in the rest position ( ).
The machine will stop
automatically after steaming
continuously for 2 minutes.
To dispense more steam turn the
knob to the ( ) position and then
back to the position.

16 BEVERAGE SETTINGS
The following page describes how to program coffee beverages; the programmable settings for each beverage
may differ depending on the type of beverage.
2. PROGRAMMING FROM THE “BEVERAGE SETTINGS” MENU
To adjust the settings for preparing beverages: press the button and select “beverage settings” by
navigating the click wheel with your finger.
In this phase you can:
exit the programming mode
(see page 18)
by navigating the click wheel with
your finger you can change the
settings for:
- the quantity of coffee to brew;
- the coffee temperature;
- coffee prebrewing.
- select the quantity of coffee to be ground (opti-dose)
or
adjust the settings for:
- the coffee temperature;
- coffee prebrewing.
restore factory settings
save the new settings
Every beverage can be programmed according to your individual tastes.
1. QUICK PROGRAMMING
You can program the quantity of coffee that will dispense into the cups when any beverage is selected.
Select the type of beverage you want to program, then press and hold the button until the display shows
(for example):
The machine dispenses coffee.
When the desired amount is reached, press the button again.
The display shows:
The dispensed quantity of coffee is memorized and replaces any previous settings.
programming
espresso coffee
saved
espresso coffee
1 beverage settings

17
1 2 3
4 5
678
9 10
Check that the water tank and
coffee bean hopper are full; place
the cup under the dispensing head.
Press the button.
Press the button a few times
to adjust the quantity of coffee to be
ground or select the use of pre-
ground coffee. Press the
button to save.
Select the beverage to program.
Press the button to confirm.
Select “beverage settings”. Press
the button to confirm.
Change the coffee quantity by
navigating the click wheel with your
finger; confirm with .
Press the button for more
than two seconds to access the
other programmable settings.
Change the temperature setting
(high, medium, low) by navigating
the click wheel with your finger.
Press the button to save.
Press the button to select the
prebrew setting. Change the prebrew value (normal, long, off) by turning the
click wheel with your finger. Press the button to save.
Press the button to exit.
Prebrewing: the grounds are
slightly dampened before
brewing to bring out the full
aroma of the coffee and
enhance the flavor.
strong aroma
espresso coffee 08:33
1 beverage settings
1.1 espresso coffee medium aroma
espresso coffee
- +
espresso coffee
temperature: medium
espresso coffee
temperature: medium
espresso coffee
prebrewing: normal
espresso coffee
prebrewing: normal
espresso coffee
When the settings are
changed, the message on the
display starts flashing.
When the changes are saved
the message stops flashing. 1.
1. 2.
1. 2.
2.
2.
2.
1.
1.