Saeco Incanto HD8911 User manual

Register your product and get support at
www.saeco.com/welcome
Type HD8911
ENGLISH
DEUTSCH
4219.460.2541.2 HD8911 INCANTO CMF EN,DE COVER A5 BW.indd 1 24-03-16 14:55

ESPRESSO
ESPRESSO LUNGO
AROMA STRENGTH MENU
STEAM
HOT WATER
10
9
2
1
3
4
8
7
6
25
23
16
12
13
11
24
21
5
27
15 14
22
20
31
30
29
32
28
18
17
19
33
26

English 6
Deutsch 36

English
Contents
Introduction 7
Important 7
Warning 7
Caution 8
Electromagnetic fields (EMF) 9
Machine overview 9
The user interface 9
First installation 10
Manual rinsing cycle 13
Hot water circuit rinsing 13
Coffee brewing circuit rinsing 13
AquaClean filter 13
Preparing and installing the AquaClean filter 14
Activating the AquaClean filter 14
Replacing the AquaClean filter 15
Replacing the filter after 8 filters were used 15
Measuring the water hardness 16
Setting the water hardness 16
Beverage types and lengths 17
Brewing coffee 17
Adjusting the coffee dispensing spout 17
Brewing coffee with beans 17
Brewing 1 cup of coffee 17
Brewing 2 cups of coffee 18
Brewing coffee with pre-ground coffee 18
Frothing milk 18
Hot water 19
Adjusting quantity and taste 19
Saeco Adapting System 19
Adjusting coffee length 19
Adjusting coffee strength 20
Adjusting the grinder settings 20
Maintenance and care 21
Cleaning the drip tray and the coffee grounds container 21
Cleaning the water tank 22
Cleaning the bean hopper 22
Cleaning the brew group and the coffee exit duct 22
Weekly cleaning of the brew group 22
Monthly cleaning of the brew group 24
Lubrication of the brew group 24
Cleaning the classic milk frother 25
Daily cleaning of classic milk frother 25
Weekly cleaning of classic milk frother and steam wand 25
Descaling procedure 26
What to do if the descaling procedure is interrupted 27
Warning icons and error codes 28
6English

Meaning of error codes 29
Troubleshooting 29
Demo mode function 34
Ordering accessories Saeco 34
Technical specifications 34
Recycling 35
Guarantee and support 35
Introduction
Dear customer, we thank you for buying the Saeco Incanto full-automatic
espresso machine!
Coffee is a natural product and its characteristics may vary according to
origin, blend and roasting. The machine is equipped with a self-adjustment
system that allows it to get the best taste out of your favorite coffee beans.
It regulates itself after brewing 10-20 coffees.
In this user manual you find all the information you need to install, use,
maintain and get the best out of your machine. To fully benefit from the
support that Saeco offers, please register your product at
www.saeco.com/welcome.
Important
This machine is equipped with safety features. Nevertheless, read and
follow the safety instructions carefully and only use the machine as
described in these instructions, to avoid accidental injury or damage due to
improper use of the machine. Keep this user manual for future reference.
Warning
-Connect the machine to a wall socket with a voltage matching the
technical specifications of the machine.
-Connect the machine to an earthed wall socket.
-Do not let the power cord hang over the edge of a table or counter, or
touch hot surfaces.
-Never immerse the machine, mains plug or power cord in water (danger
of electrical shock).
-Do not pour liquids on the power cord connector.
-Never direct the hot water jet towards body parts: danger of burns.
-Do not touch hot surfaces. Use handles and knobs.
-Switch off the machine with the main switch located on the back and
remove the mains plug from the socket:
-If a malfunction occurs.
-If the machine will not be used for a long time.
-Before cleaning the machine.
-Pull on the plug, not on the power cord.
-Do not touch the mains plug with wet hands.
7
English

-Do not use the machine if the mains plug, the power cord or the machine
itself is damaged.
-Do not make any modifications to the machine or its power cord.
-Only have repairs carried out by a service center authorized by Philips to
avoid a hazard.
-The machine should not be used by children younger than 8 years old.
-This machine can be used by children aged from 8 years and above and
by persons with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision or
instruction concerning use of the machine in a safe way and if they
understand the hazards involved.
-Cleaning and user maintenance shall not be made by children unless
they are older than 8 and supervised.
-Keep the machine and its cord out of the reach of children aged less than
8 years.
-Children should be supervised to ensure that they do not play with the
machine.
-Never insert fingers or other objects in the coffee grinder.
Caution
-This machine is intended for normal household use only. It is not
intended for use in environments such as staff kitchens of shops, offices,
farms or other work environments.
-Always put the machine on a flat and stable surface. Keep it in upright
position, also during transport.
-Do not place the machine on a hotplate or directly next to a hot oven,
heater or similar source of heat.
-Only put roasted coffee beans in the bean hopper. If ground coffee,
instant coffee, raw coffee beans or any other substance is put in the
coffee bean hopper, it may cause damage to the machine.
-Let the machine cool down before inserting or removing any parts. The
heating surfaces may retain residual heat after use.
-Never fill the water tank with warm, hot or sparkling water, as this may
cause damage to the water tank and the machine.
-Never use souring pads, abrasive cleaning agents or aggressive liquids
such as petrol or acetone to clean the machine. Simply use a soft cloth
dampened with water.
-Descale your machine regularly. The machine indicates when descaling is
needed. Not doing this will make your appliance stop working properly.
In this case repair is not covered under your guarantee.
-Do not keep the machine at temperatures below 0°C.Water left in the
heating system may freeze and cause damage.
-Do not leave water in the water tank when the machine is not used over
a long period of time. The water can be contaminated. Use fresh water
every time you use the machine.
8English

Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and
regulations regarding exposure to electromagnetic fields.
Machine overview
1 User interface
2 ESPRESSO button
3 ESPRESSO LUNGO button
4 AROMA STRENGTH button
5 Standby button
6 MENU button
7 HOT WATER button
8 STEAM button
9 Classic milk frother
10 Adjustable coffee dispensing spout
11 Lid of the water tank
12 Lid of the bean hopper
13 Lid of the pre-ground coffee compartment
14 Main switch
15 Socket for cord
16 Service door
17 Drip tray
18 Drip tray release button
19 Drip tray full indicator
20 Grinder adjustment knob
21 Water tank
22 Brew group
23 Inside of service door with cleaning instructions
24 Coffee exit duct
25 Coffee residues drawer
26 Coffee grounds container
27 Drip tray cover
28 Cord
29 Cleaning brush
30 Grease
31 Water hardness tester
32 Multifunctional tool (measuring scoop, grinder adjustment key and coffee
duct cleaning tool)
33 AquaClean filter
The user interface
Use these buttons to navigate through the menus:
ESPRESSO
ESPRESSO button = ESC button: press this button to return to the main
menu.
9
English

AROMA STRENGTH
AROMA STRENGTH button = OK button: press this button to select, confirm
or stop a function.
STEAM
STEAM button = UP button: press this button to scroll up through the display
menu.
MENU
MENU button = DOWN button: press this button to scroll down through the
display menu.
First installation
This machine has been tested with coffee. Although it has been carefully
cleaned, there may be some coffee residues left. We guarantee, however,
that the machine is absolutely new. Like with most full-automatic machines,
you first need to brew some coffees to enable the machine to complete its
self-adjustment and get the best tasting coffee.
1Remove all packaging material from the machine.
2Place the machine on a table or worktop away from the tap, the sink and
heat sources.
15 cm
15 cm
15 cm
15 cm
15 cm
15 cm
15 cm
15 cm
Note: Leave at least 15 cm of free space above, behind and on both sides
of the machine.
MAX
CALC
CLEAN
MAX
3Fill the water tank with fresh water to the MAX level indication.
10 English

4Open the lid of the bean hopper. Fill the bean hopper with coffee beans
and close the lid.
Note: Do not overfill the bean hopper to avoid damage to the grinder.
Caution: Only use espresso beans. Never use ground coffee, unroasted
coffee beans or caramelized coffee beans, as this may cause damage
to the machine.
2
1
5Insert the mains plug into a wall socket (1) and insert the small plug into
the socket located on the back of the machine (2).
6Set the main switch to the ON position to switch on the machine.
The standby button flashes.
7Press the standby button to switch on the machine.
-The display shows the circuit priming icon to indicate that you have to
prime the circuit.
11
English

STRENGTH
8Place a container under the classic milk frother. Press the OK button to
start the water circuit priming cycle.
-The machine starts dispensing hot water.
-The display shows the priming icon. The progress bar shows the
progress of the priming cycle.
9The machine heats up and the display shows the temperature icon.
10 Empty the container and place it under the coffee dispensing spout.
11 The machine starts rinsing water through the coffee dispensing spout.
The display shows the rinsing icon and a progress bar.
Note: Do not interrupt the rinsing cycle.
12 The display asks: AquaClean filter?
Note:If you want to install the AquaClean filter afterwards, press the ESC
button and continue with the manual rinsing cycle. For installation see
chapter 'AquaClean filter'.
INSTALL
FILTER
13 If you want to install the AquaClean filter, press the OK button. Activation
will take 2 minutes.
-The display reminds you to install the filter.
14 Remove the AquaClean filter from its packaging. Shake the filter for about
5 seconds.
15 Immerse the AquaClean filter upside down in a jug with cold water and
wait until no more air bubbles come out.
16 Insert the AquaClean filter vertically onto the filter connection. Push the
AquaClean filter to the lowest possible point. Make sure that the filter fits
tightly and the seal is in the right position, to guarantee the best
performance.
17 Fill the water tank with fresh water to the MAX level indication.
0 / 8
OFF
ON
18 Select ON on the display and confirm the activation by pressing the OK
button.
-When activation is finished, the display shows a tick to confirm
activation.
-The machine starts heating up automatically.
12 English

-Then the machine ready screen appears with the AquaClean 100%
icon to indicate that the filter has been installed.
19 Dispense 2 cups (0.5l) of hot water to complete the activation. Discard
this water. To complete the activation, you have to perform both the hot
water circuit rinsing and coffee brewing circuit rinsing.
Manual rinsing cycle
During the manual rinsing cycle, fresh water flows through the water and
coffee brewing circuit. This takes a few minutes.
Hot water circuit rinsing
1Place a container under the classic milk frother.
HOT WATER
HOT
WATER
2Press the HOT WATER button.
-The machine starts dispensing hot water.
Note: To interrupt the rinsing cycle, press the OK button.
3When the machine has dispensed 2 cups of hot water (0.5 l), press the
OK button to stop the hot water dispensing. Repeat steps 1 to 3 twice.
Coffee brewing circuit rinsing
1Place a container under the coffee dispensing spout.
AROMA STRENGTH
GROUND COFFEE
2Press the AROMA STRENGTH button and select the pre-ground coffee
brewing function.
Note: Do not add pre-ground coffee in the pre-ground coffee
compartment.
3Press the ESPRESSO LUNGO button.
-The machine starts dispensing water from the coffee dispensing
spout.
4Wait until the machine stops dispensing water and empty the container.
5Repeat steps 1 to 4 twice.
6When the machine has returned to the main menu, empty the container.
The machine is ready for use.
AquaClean filter
The AquaClean filter is designed to reduce limescale deposits in your coffee
machine and provide filtered water to preserve the aroma and flavor of each
cup of coffee. If you use a series of 8 Aquaclean filters as indicated in this
user manual, you don't have to descale your machine for 5000 cups (with a
capacity of 100 ml).
Note: Your machine has to be completely limescale-free before you start to
use the AquaClean filter. If you did not activate the filter upon first use and
13
English

brewed more than 50 cups (with 100 ml capacity), you need to descale the
machine before you activate the filter.
Note: Replace the AquaClean filter as soon as the capacity has dropped to
0% and the filter icon flashes quickly. Replace the AquaClean filter at least
every 3 months, even if the machine has has not yet indicated that
replacement is required.
Tip: We advise you to buy a new filter when the capacity has dropped to
10% and the filter icon starts flashing slowly. This ensures that you can
replace the filter when the capacity has dropped to 0%.
Preparing and installing the AquaClean filter
1Remove the AquaClean filter from its packaging. Shake the filter for about
5 seconds.
2Immerse the AquaClean filter upside down in a jug with cold water and
wait until no more air bubbles come out.
3Insert the AquaClean filter vertically onto the filter connection. Push the
AquaClean filter to the lowest possible point. Make sure that the filter fits
tightly and the seal is in the right position, to guarantee the best
performance.
Activating the AquaClean filter
You can install the AquaClean filter at first installation as part of the
installation procedure. If you skipped installation of the AquaClean filter at
first use, you can install it by entering the menu as described below.
AQUA CLEAN
FILTER
0 / 8
1Press the MENU button, scroll to 'AquaClean' filter and press the OK
button to confirm.
-The display shows the number of AquaClean filters that have been
installed previously from 0 to 8 filters.
14 English

0 / 8
ON
OFF
2Select ON on the display, press the OK button to confirm.
FILTER
1 / 8
AQUA CLEAN
-The display automatically updates the number of filters used.
-Then the machine ready screen appears with the AquaClean 100%
icon to indicate that the filter has been installed.
3Dispense 2 cups of hot water (0.5 l) to complete the activation. Discard
this water.
Replacing the AquaClean filter
Note: Replace the AquaClean filter as soon as the capacity has dropped to
0% and the filter icon flashes quickly. Replace the AquaClean filter at least
every 3 months, even if the machine has has not yet indicated that
replacement is required.
1Take out the AquaClean filter. Follow the steps in section 'Preparing and
installing the AquaClean filter'.
FILTER
1 / 8
AQUA CLEAN
2Press the MENU button, scroll to 'AquaClean' filter and press the OK
button to confirm.
FILTER
0%
NEW?
AQUA CLEAN
-The display asks if you want to activate a new filter.
3Press the OK button to confirm.
FILTER
2 / 8
AQUA CLEAN
-The display automatically updates the number of filters used.
4Dispense 2 cups of hot water (0.5 l) to complete the activation. Discard
this water.
Replacing the filter after 8 filters were used
1When the filter icon starts flashing on the display, press the MENU
button, scroll to 'AquaClean' filter and press the OK button to confirm.
15
English

DESCALE BEFORE
ACTIVATING FILTER
-The display tells you that you need to descale the machine before
activating the new filter.
2Press the OK button to start the descaling procedure. See chapter
'Descaling procedure'.
-Press the ESC button several times to leave the filter menu if you do
not want to descale right away.
3At the end of the descaling procedure, the display asks you if you want
to install the AquaClean filter.
-Follow the steps in 'Replacing the AquaClean filter'.
Measuring the water hardness
To be able to adjust the machine settings to the water in your region, please
measure the water hardness with the water hardness strip supplied.
1Immerse the water hardness test strip (supplied with the machine) in tap
water for 1 second.
2Remove the water hardness strip and and wait for 1 minute.
12
34
3Check how many squares have changed into the red colour and check
the water hardness in below table.
numbers of red squares value to be set water hardness
1 1 very soft water
2 2 soft water
3 3 hard water
4 4 very hard water
Setting the water hardness
Setting the water hardness
1To set the water hardness, press the MENU button, select menu and
scroll to select WATER HARDNESS.
16 English

2Press the OK button and select the water hardness in your area.
3Press the OK button to confirm.
4Press the ESC button to return to the main menu.
Beverage types and lengths
Beverage name Description How to select
Espresso Coffee with thick crema served in
a small cup
Button on control panel
Espresso Lungo A longer espresso with thick
crema served in a medium-sized
cup
Button on control panel
Hot Water Button on control panel
Beverage name Standard length Length range
Espresso 40 ml 20 - 230 ml
Espresso Lungo 120 ml 20 - 230 ml
Brewing coffee
Adjusting the coffee dispensing spout
The machine can be used to dispense different coffee types in cups or
glasses of different sizes. To adjust the height of the coffee dispensing spout
to the size of the cup or glass, slide the spout up or down.
Brewing coffee with beans
Brewing 1 cup of coffee
1Place a cup under the coffee dispensing spout.
2Press the ESPRESSO or ESPRESSO LUNGO button to brew the selected
coffee.
-Coffee starts pouring from the coffee dispensing spout.
17
English

Note: If you want to stop the brewing process before the machine has
finished dispensing the preset coffee volume, press the OK button.
Brewing 2 cups of coffee
1Place two cups under the coffee dispensing spout.
2You can brew two cups of espresso or espresso lungo simultaneously.
Press the button of the desired beverage twice. The machine
automatically carries out two grinding cycles in sequence.
Brewing coffee with pre-ground coffee
When you brew coffee with pre-ground coffee, use the measuring scoop in
the multifunctional tool supplied to put the correct dose in the pre-ground
coffee compartment. If you add more pre-ground coffee, the excess coffee
will end up in the coffee grounds drawer.
1Open the lid of the pre-ground coffee compartment.
2Pour one measuring scoop of pre-ground coffee into the compartment.
Caution: Do not put any other substance than pre-ground coffee in the
pre-ground coffee compartment, as this may damage the machine.
3Close the lid of the pre-ground coffee compartment.
4Place a cup under the coffee dispensing spout.
5Press the AROMA STRENGTH button and select pre-ground coffee
-The machine automatically starts brewing the selected beverage.
Note: You can only brew one coffee beverage at a time with pre-ground
coffee.
Frothing milk
Warning: Danger of scalding! Dispensing may be preceded by
small jets of hot water. Use the appropriate protective handle
only.
Note: Use cold milk (at a temperature of approximately 5°C/41°F) with a
protein content of at least 3% to ensure an optimal frothing result. You can
use whole milk or semi-skimmed milk. It is also possible to use skimmed
milk, soy milk and lactose-free milk.
Note: We advise you to rinse the water circuit before use. Press the STEAM
button to dispense steam for a few seconds.
1Fill 1/3 of a jug with cold milk.
18 English

2Immerse the classic milk frother in milk. Press the STEAM button.
3Froth the milk by gently swirling the jug and moving it up and down.
4Press the OK button to stop frothing.
Hot water
Warning: Danger of scalding! Dispensing may be preceded by
small jets of hot water. Use the appropriate protective handle
only.
1Place a jug under the classic milk frother.
2Press the HOT WATER button. Hot water dispensing starts automatically.
3Press the OK button to stop hot water dispensing.
Adjusting quantity and taste
Saeco Adapting System
Coffee is a natural product and its characteristics may vary according to
origin, blend and roasting. The machine is equipped with a self-adjustment
system that allows it to get the best taste out of your favorite coffee beans.
It regulates itself after brewing some coffees.
Adjusting coffee length
You can adjust the quantity of beverage brewed according to your taste and
to the size of the cups.
19
English

ESPRESSO
1To adjust the length of espresso, press and hold the ESPRESSO button
until the display shows the MEMO icon.
-The machine enters the programming phase and starts to brew the
selected beverage.
2Press the OK button when the cup contains the desired amount of
espresso.
-The tick on the display shows that the button is programmed: every
time it is pressed, the machine will brew espresso in the amount set.To
set the length of espresso lungo, follow the same procedure: press
and hold the button of the beverage and press the OK button when
the desired amount is in the cup.
Adjusting coffee strength
To change the coffee strength, press the AROMA STRENGTH button. Each
time you press the AROMA STRENGTH button, the aroma strength changes
by one degree. The display shows the chosen strength, which will only be
saved when brewing a coffee.
1
2
3
4
5
1 Very mild
2 Mild
3 Regular
4 Strong
5 Very strong
Note: The machine will automatically dispense the correct quantity of coffee
for each coffee strength.
GROUND COFFEE is the last option in the coffee strength menu. Select this
option to brew coffee with ground coffee. Use the measuring scoop
integrated in the multifunctional tool supplied to dose the correct quantity
of ground coffee.
Note: The machine returns to the main screen and saves the chosen aroma
strength when you brew a coffee.
Adjusting the grinder settings
You can adjust the grinder settings with the grinder adjustment key
integrated into the handle of the multifunctional tool. At each setting
selected, the ceramic coffee grinder guarantees a perfectly even grind for
every cup of coffee you brew. It preserves the full coffee aroma and delivers
the perfect taste to every cup.
20 English