Saeco Prime line Operating manual

REV01 - Aug. 06
Ideas with Passion
TECHNICAL SERVICE
MANUAL
PRIMEA
LINE
Issue May 2006
All parts of this document are property of Saeco International Group. All rights reserved.
This document and relative information herein are provided without liability deriving from any errors or omissions. Furthermore,
no part may be reproduced, used or collected with the exception of that authorised in writing or in accordace with a contractual
clause.

REV01 - Aug. 06
Ideas with Passion
PRIMEA TECHNICAL SERVICE MANUAL (Rev.01 Aug 06)
1. Introduction (rev.00)
1.1 Documentation required
1.2 Tools and equipment required
1.3 Safety warnings
2. Technical data (rev.00)
2.1 Product technical data
2.2 Internal / external machine components
3. Summarised instructions (rev.01)
3.1 Client and programming menu (rev.00)
3.2 Maintenance and cleaning (rev.01)
4. Diagrams (rev.00)
4.1 Wiring diagram (rev.00)
4.2 Component load table (rev.00)
4.3 Water circuit diagram (rev.00)
5. Troubleshooting (rev.01)
5.1 Primea Touch and Touch Plus test functions (rev.01)
5.2 Primea Touch e Touch Plus diagnosis function (rev.01)
5.3 Primea Ring test functions (rev.01)
5.4 Primea Ring diagnosis function (rev.01)
5.5 Error messages for Service personnel (rev.01)
6.5 Problem, Cause, Remedies (rev.01)
6. Operating logic (rev.01)
6.1 Multi-way valve (rev.01)
6.2 Auto cappuccino facility (rev.00)
6.3 Motorized tank (rev.00)
6.4 Prima water (rev.00)
6.5 SBS valve (rev.00)
7. Component assembly / disassembly (rev.01)
7.1 Top cover (rev.00)
7.2 Right side cover (rev.00)
7.3 Left side cover (rev.00)
7.4 Coffee dispenser (rev.00)
7.5 Electronics (rev.00)
7.6 Gearmotor (rev.00)
7.7 Pump (rev.00)
7.8 Boiler and multi-way valve assembly (rev.00)
7.9 Boiler (rev.00)
7.10 Multi-way valve (rev.01)
7.11 Oetiker clamp assembly and disassembly (rev.00)
7.12 Coffee grinder (rev.00)
7.13 Grinder adjustment/disassembly and assembly
7.14 Strength adjustment (rev.00)
7.15 Autocappuccino (rev.01)
7.16 Motorized drip tray (rev.00)
8. Maintenance schedule (rev.01)
8.1 Routine maintenance Check list (rev.01)
9. Exploded drawing (rev.00)
PRIMEA Contents
1/1

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SECTION 1
INTRODUCTION
REV.00
PRIMEA Section 01

REV01 - Aug. 06
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1.1 Documentation required
The following technical documentation is required for repairs:
Instruction booklet for specific model
Technical documentation for specific model (diagrams, exploded drawings)
1.2 Tools and equipment required
As well as the standard equipment, the following tools are required.
1 Special screwdriver with Torx T15 tip and Pozi Drive screwdriver
for casing and work on the coffee grinder.
1 Digital thermometer with full scale of 200°C
Must be suitable for measuring in liquids and on surfaces.
1 set of pliers for Oetiker clamps
1 pincer
1.3 Safety warnings
Before starting operations on the machine, consult the relative instruction booklet.
Observe all current standards related to repairs of domestic appliances.
Always disconnect the power plug from the mains before carrying out repairs. Simply turning
off the main switch is not sufficient to prevent electrical discharge.
This domestic appliance is rated with insulation class I.
On completion of repairs the insulation and dielectric rigidity tests must be performed.
1/1
PRIMEA Section 01

REV01 - Aug. 06
Ideas with Passion
SECTION 2
TECHNICAL DATA
REV.00
PRIMEA Section 02

REV01 - Aug. 06
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2.1 Product and component technical data
Power supply and output: 230V AC, 50 Hz, 1500 W
Temperature control: 2 (NTC) variable resistor sensor - transmits the value
to the electronic board
Safety system: Thermostat at 170°C with manual reset on
both heaters + 192° fuse
Coffee heat exchanger output:
Stainless steel
Steam heat exchanger output:
Stainless steel
1300 W - to dispense coffee and hot water
1090 W - to dispense steam
Motorized tank: 24v stepper motor
Water level sensor: Capacitive sensor
Gearmotor: DC motor (24 V) in two directions
of rotation
Cup warmer plate: Enabled via display “MENU
Type PTC
Pump: Ulk a reciprocating piston type with thermal cutout at
100°C
48W, 230V, 60 Hz, Type EP5 GW
approx. 13-15 bar
Pressure relief valve: Opening at approx. 17-19 bar
Water filter: In tank
Coffee grinder: DC motor with ceramic plate
grinders
Coffee dose control: Hall sensor - Pulse control. Optional
coffee strength adjustment from approx. 7 - 10.5 g.
Multi-function valve: Beverage selection control
Cappuccino valve: Enables automatic frothing
Amps: During heating phase- approx. 5.6 A
Energy consumption: In Stand -By approx. 2.9 Wh
In machine ready status, no beverages dispensed 53Wh
Dimensions: l x h x d in mm: 350/390/430
Weight: 14 kg
Water tank capacity: 1,75 0.32 l.
Coffee container capacity: 350 g. coffee in beans
Milk container capacity: 0.32 l.
Heat exchanger capacity: Approx. 10 cc
Water circuit filling time: Approx. 10 sec on first filling cycle
Heating time: Approx. 45 sec.
Dispensed beverage temperature: Approx. 73°C - 83°C
Grinding time: Approx. 8-10 sec.
1/3
PRIMEA Section 02

REV01 - Aug. 06
Ideas with Passion
Dregsdrawer
Service
door
Main switch
Pre-ground
coffee shoot
Coffee bean hopper
cover
Coffee bean
hopper
Cup warmer
plate
Touchscreen
display
SBS
Dispensing
head
Drip tray
Button for lifting/lowering
drip tray
Milk container
compartment
Water tank
Hot water dispense pipe
(spout)
Brew group Liquid tray
2.2 Internal / external machine components
2/3
External:
PRIMEA Section 02

REV01 - Aug. 06
Ideas with Passion
Internal:
Gearmotor
unit compartment
Multi-way valve
Water
heater unit
Pump unit
Coffee grinder
Door
microswitch
Cappuccinatore
unit
Power board
PRIMEA Section 02
3/3

REV01 - Aug. 06
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SECTION 3
BRIEF
INSTRUCTIONS
REV.01
PRIMEA Section 03

REV01 - Aug. 06
Ideas with Passion
3.1 Client and programming menu
Client menu: to access, press “Programming menu”
Machine settings: adjust main machine parameters
beverage
selection
coffee
preparation
menu
main
menu
machine
settings
timer
settings
main-
tenance
standby
The programming menu appears as illustrated below:
Machine function
programming
Maintenance
(appliance cleaning)
Detailed beverage
programming
-Current date and time
-Standby timer
-Set on/off
times during the day
specials additional
functions
Special functions
Set appliance to
standby
Extra functions
Go back to main menu
water
filter
machine
settings
language
rinse
tones and
buzzer
alarms
Cup illumination on/off
Set menu language
Set/enable buzzers
Set machine operation
by means of the “Prima
water” filter”
Set circuit rinse
lock water
hardness
Set display colour
brightness Set water hardness
cup
illumination
cup warmer
plate
Set cup warmer operating
mode
Go back go back to
menu
restore
default
settings
1/5
Sub-menu
PRIMEA Section 03

REV01 - Aug. 06
Ideas with Passion
Maintenance: maintenance and appliance cleaning
coffee circuit
cleaning
cycle
go back to
menu
maintenance
screen
lock
de-
scaling
milk circuit
cleaning
cycle
go back
From this menu, you can:
Lock the touchscreen
Start milk circuit
cleaning cycle
Start the brew group
cleaning cycle
Run descaling cycle
Special functions: reset factory settings
go back to
menu
specials
factory
settings
go back
2/5
Reset factory settings
Beverage settings: programming single beverages
espresso
coffee
long
coffee
espresso
macchiato
latte
macchiato
cappuccino
go back go back to
menu
Beverage
selection normal
pre-brewing
high
temperature
ground
coffee
strength
medium
go back return to
menu
Coffee settings
restore
default
settings
Temperature
dispensed coffee
The amount of
coffee to grind
PRIMEA Section 03

REV01 - Aug. 06
Ideas with Passion
Timer settings:
time settings
go back to
menu
Timer settings
clock
settings
stand-by
settings
go back
Set date and display
format
Set current day of week
demo
additional
functions
coffee
in the
world
product-
counters
go back go back to
menu
restore
default
settings
save
settings
Additional functions:
3/5
PRIMEA Section 03
Set the parameters
for stand-by after last
drink dispensed
Selection of type of coffee
Total beverages
dispensed
Presentation of appliance

REV01 - Aug. 06
Ideas with Passion
3.2 Maintenance and cleaning
4/5
PRIMEA Section 03
STEPS
A Empty coffee grounds drawer As instructed
B Empty drip tray As necessary
C Clean water tank Once a week
D Clean the coffee bean container As necessary
E Clean casing As necessary
F Clean and grease the brew group Once a month or every 500 cof-
fees dispensed
G Clean coffee unit filters Once a month
H Descaling As instructed
I Clean milk circuit After each time milk dispensed
J Clean drip tray Once a week
K Clean coffee circuit Once a week
Descaling
Hardness Water hardness descaling frequency *
1 Soft water (up to 7ºdH) Around 3 months/120 litres
2 Medium water (7º-14ºdH) Around 2 months/90 litres
3 Hard water (15º-21ºdH) Around 6 weeks/60 litres
4 Very hard water (over 21ºdH) Around 4 weeks/30 litres
* Without Prima water filter

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Ideas with Passion
5/5
PRIMEA Section 03
Model FUNCTION Screen messages Possible variations Mode Duration Possibility of stopping/
changing
Primea Cappuccino Touch Plus
Milk The appliance requests that the milk circuit is pulse rinsed right away; beverages can
still be selected. Press key or select from menu Approx.
8-10 sec No
If department is not rinsed within 20 minutes, beverages can no longer be
selected. This refers to milk-based beverages only. Press key or select from menu Approx.
8-10 sec No
After 14 days, the appliance requests that it is cleaned with a cleaning tablet. Press key or select from menu Approx.
10 minutes During diagnosis
If this is not done within 21 days all beverages will be blocked. Press key or select from menu Approx.
10 minutes During diagnosis
Descaling
From when the descaling message appears, the appliance counts down internally from 200 coffees. After 100 the countdown appears on the display then for the last 30
coffees the message flashes (200 coffees of any type and size in ml are counted).
The countdown for the whole 200 coffees is shown on the display. Approx.
45 minutes During diagnosis
Primea Cappuccino Touch
milk The appliance requests that the milk circuit is pulse rinsed right away; beverages can
still be selected. Press key or select from menu Approx.
8-10 sec No
If department is not rinsed within 20 minutes, beverages can no longer be
selected. This refers to milk-based beverages only. Press key or select from menu Approx.
8-10 sec No
After 14 days, the appliance requests that it is cleaned with a cleaning tablet. Press key or select from menu Approx.
25 minutes During diagnosis
If this is not done within 21 days all beverages will be blocked. Press key or select from menu Approx.
25 Min During diagnosis
Descaling
From when the descaling message appears, the appliance counts down internally from
200 coffees. After 100 the countdown appears on the display then for the last 30 coffees the message flashes (200 coffees of any type and size in ml are counted).
The countdown for the whole 200 coffees is shown on the display. Approx.
45 minutes During diagnosis
Primea Cappuccino Ring
Milk The appliance requests that the milk circuit is pulse rinsed right away; drinks can still
be selected. Press key or select from menu Approx.
8-10 sec No
If department is not rinsed within 20 minutes, all milk-based beverages can no
longer be selected. Press key or select from menu Approx.
8-10 sec No
After 7 days, the appliance requests that it is cleaned with a cleaning tablet.
From V. SW. 01.00.07: after 14 days the appliance requests that is cleaned with with a cleaning tablet.
Press key or select from menu Approx.
25 minutes
During diagnosis, you can vary notification and block times, and during testing you can reset Liv. B mode
If this is not done within 14 days all drinks will be blocked.
From V. SW. 01.00.07: If it is not
cleaned within 21 days, all beverages will be blocked.
Press key or select from menu Approx.
25 minutes
During diagnosis, you can vary notification and block times, and during testing you can reset Liv. B mode
Descaling
From when the descaling message appears, the appliance counts down on the
display from 100 coffees. Then for the last 30, the message flashes (200
coffees of any type and size in ml are counted).
From when the descaling message appears, the appliance counts down on the display from 200 coffees. Then for
the last 30, the message flashes (200 coffees of any type and size in ml are counted).
The appliance counts down remaining coffees every 60 seconds for approx. 5 seconds.
Approx.
45 minutes
During diagnosis, you can vary notification and block times, and during testing you can reset Liv. B mode
All models Rinse coffee
circuit When ready, the coffee circuit is rinsed The unit rises and releases 50ml water Approx.
8-10 sec
This function can be disabled from themenu
Clean coffee
circuit Runs only when selected. The unit rises and releases approx. 600ml water in
short spurts.
Approx.
25 minutes During diagnosis
Empty coffee
grounds After 24 coffees, the appliance requests that coffee grounds are removed. Resets when coffee grounds drawer is extracted for
5 seconds with the appliance switched on.
Approx.
8-10 sec During diagnosis
Aqua Prima 60 litres or 90 days from the first use of the appliance or after it has been unused for
20 days When enabled from the menu, approx. 500ml
water is released.
Approx.
8-10 sec No
Maintenance messages

REV01 - Aug. 06
Ideas with Passion
SECTION 4
DIAGRAMS
REV.00
PRIMEA Section 04

REV01 - Aug. 06
Ideas with Passion
4.1 Wiring diagram
1/6
PRIMEA Section 04
Primea Touch Plus
WHITE BLACK
RED
WHITE
BLACK
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RED
RED
RED BLACK BLACK BLACK BLACK
BLACK
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YELLOW
RED
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GREEN
WHITE
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BROWN
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BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK BLACK WHITE WHITE
BLACK RED BLACK WHITE BLACK YELLOW RED BLUE
BLACK WHITE VIOLET RED BLACK GREEN
RED
RED RED
WHITE BLACK RED BLACK BLACK BLACK RED
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NOIR/BLACK
BLACK WHITE BLUE
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BLACK BLACK
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WHITE
YELLOW
BLACK
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BLACK
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DISPLAY
BLACK
PTC CUP WARMER
COFFEE TEMPERATURE SENSOR STEAM TEMPERATURE SENSOR MILK CONTAINER ELECTROMAGNET BREW GROUP OPERATING POSITION
BREW GROUP HOME POSITION BREW GROUP INSERTED GROUNDS DRAWER INSERTED BREW GROUP MOTOR
MILK CONTAINER INSERTED

REV01 - Aug. 06
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Primea Touch
2/6
PRIMEA Section 04
WHITE
BLACK
RED WHITE BLACK BLACK
RED
RED BLACK BLACK
BLACK
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BLACK BLACK
YELLOW
RED
RED
GREEN
WHITE
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BROWN
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BLACK BLACK BLACK BLACK
BLACK BLACK BLACK BLACK BLACK BLACK
BLACK BLACK
BLACK BLACK
WHITE
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BLACK RED BLACK WHITE BLACK YELLOW RED BLUE
BLACK WHITE VIOLET RED BLACK GREEN
RED
RED
RED
WHITE BLACK
RED BLACK
BLACK
BLACK RED
BLACK
BLUE
BLUE
BLACK BLACK
BLACK
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YELLOW
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BLUE
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DISPLAY
BLUE
BLUE
BLACK
BLUE
BLACK
COFFEE TEMPERATURE SENSOR MILK CONTAINER ELECTROMAGNET BREW GROUP OPERATING POSITION
BREW GROUP HOME POSITION
BREW GROUP INSERTED GROUNDS DRAWER INSERTED BREW GROUP MOTOR
MILK CONTAINER INSERTED
PTC CUP WARMER

REV01 - Aug. 06
Ideas with Passion
Primea Ring
3/6
PRIMEA Section 04
WHITE
BLACK
RED WHITE BLACK BLACK
RED
RED BLACK BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK BLACK
YELLOW
RED
RED
GREEN
WHITE
WHITE
WHITE
BROWN
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK
BLACK BLACK BLACK BLACK
BLACK BLACK BLACK BLACK BLACK BLACK
BLACK BLACK WHITE
WHITE
BLACK RED BLACK WHITE BLACK YELLOW RED BLUE BLACK WHITE VIOLET RED BLACK GREEN
RED
RED
RED
BLACK BLACK
BLACK
BLACK BLACK
BLACK
BLACK
RED
RED WHITE
BLACK BLACK
BLACK
WHITE
YELLOW
BLACK
BLACK
BLACK
BLUE
BLACK
BLUE
BLACK
BLUE
BLUE
BLACK
BLUE
BLACK
BLUE
BLACK
BLUE BLACK
DISPLAY
BLUE

REV01 - Aug. 06
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4 /6
PRIMEA Section 04
4.2 Component load table
Fuse F1 T8A - 230V AC To protect the coffee grinder, coffee heater, cup warmer and pump.
Fuse F2 T8A - 230V AC To protect the steam heater.
Fuse F1 T1A To protect the card on the external mains power supply.
Component Connector Pin
number Resistance/Voltage
Mains voltage/mains switch JP 46 1/3 230 V AC
Autocappuccino motor JP 30 304 Ohm 24 V AC
Cappuccino maker cam microswitch JP 30 5/6 3,25 V DC
Milk container presence microswitch JP 31 3/4 3,25 V DC
Cappuccino maker presence microswitch JP 31 1/2 3,25 V DC
Drip tray motor JP 33 1/2 90 Ohm 24V AC
JP 33 3/4 91 Ohm 24V AC
Upper tank microswitch JP 33 7/8 3,25 V DC
Lower tank microswitch JP 33 5/6 3,25 V DC
Ulka pump JP 42 3/4 730 Ohm 230V AC
Multi-valve motor JP 32 5/6 90 Ohm 24V AC
JP 32 7/8 90 Ohm 24V AC
Upper multi-valve microswitches JP 32 9/10 3,25 V DC
Lower multi-valve microswitches JP 32 11/12 3,25 V DC
Cup warmer JP 42 5/7 approx. 560 Ohm 230 V AC
Steam heater sensor 1/2 61 Kilo Ohm x 19C°
Coffee heater sensor 3/4 61 Kilo Ohm x 19C°
Unit door microswitch JP 40 24 V DC
Unit presence microswitch JP 35 5/6 3,25 V DC
Gearmotor microswitches (up unit) JP 35 3/4 3,25 V DC
Gearmotor microswitches (down unit) JP 35 1/2 3,25 V DC
Coffee grounds drawer microswitch JP 35 7/8 24 V DC
Drip tray microswitch JP 36 4/5 3,25 V DC
Drip tray full capacitive sensor JP 36 1/2 0 V DC
Empty drip tray capacitive sensor JP 36 1/3 3,25 V DC
Gearmotor JP 35 9/10 22 Ohm
Full tank capacitive sensor JP 37 4/5 4,8 V DC
Empty tank capacitive sensor JP 37 4/5 1,6 V DC
Tank operative capacitive sensor JP 37 5/6 4,8 V DC
Coffee container cover microswitch JP 41 6/7 3,25 V DC
Coffee heater 1300W JP 45 3 39 Ohm 230 V AC
Cup illumination ON led JP 39 2,0 V DC
Motor-driven tank capacitive key activated JP 34 4 V DC
Motor-driven tank capacitive key not activated JP 34 0 V
Coffee grinder JP 42 1/2 64 Ohm approx. 250 V DC
Coffee grinder absorption - coffee container empty Approx. 200 mA
Coffee grinder absorption - coffee container full Approx. 400-450 mA

REV01 - Aug. 06
Ideas with Passion
4.3 Water circuit diagram
5/6
PRIMEA Section 04
Primea Touch Plus
Digmesa turbine code NV99.099
Silicon tube 5x10 L=240 code 9972.123
TANK
Silicon tube 5x10 L=110 code 9972.125
Silicon tube
5x10 L=110 code 229460500
PUMP
RELIEF AND COMPENSATION
VALVE
ASSEMBLY PLATE
MILK CONTAINER
Mesh lined silicon tube 4.2x8.2 L=380 code 11000758
Mesh lined silicon tube
4.2x8.2 L=240 code 11000756
Mesh lined silicon tube 4.2x8.2 L=190 code 11001206
Mesh lined silicon tube
4.2x8.2 L=55
code 11002152
Mesh lined silicon tube
4.2x8.2 L=105
code 11000753
Mesh lined silicon tube
4.2x8.2 L=330
code 11000757
Mesh lined silicon tube
4.2x8.2 L=130
code 11002151
Mesh lined silicon tube
4.2x8.2 L=210
code 11002153
Mesh lined silicon tube
4.2x8.2 L=240
code 11000756
Mesh lined silicon tube
4.2x8.2 L=55
code 11002152
Silicon tube
5x10 L=150
code 9972.165
STEAM
HEATER
MULTI-WAY
VALVE
TO CONN. 5
TO CONN. 4
TO CONN. 1
TO CONN. 3
TO CONN. 2
TO LOWER BODY
TO CAPPUCCINO
MAKER
COFFEE HEATER
CHECK VALVE
PRESBLOCK
code 12000097
MILK
DISPENSER
Tee tube for
milk delivery
code 11000227
AUTOCAPPUCCINO
VALVE
HOT WATER
TUBE
TO HEATER
PIN
BREW UNIT
COFFEE
DISPENSER
ON ALL CONNECTIONS MARKED WITH *
INSERT A CLAMP code 12000096