Processing of warranty claims
Warranty claims according to the General Business Terms of the manufacturer are valid for the period
of 1 year starting with the day of delivery.
Determinative for the moment of the transfer of risk is the date written in the Machine Delivery
Document. As a matter of principle, warranty claims are to be announced to the supplying franchised
dealer. For the preservation of evidence, all parts of the delivered machine covered by this have
always to be stored unchanged until the final processing of the warranty claim brought to notice
Technical modification at machines and/or parts thereof will result in loss of any and all right of
warranty claims. The same is applicable in case of inappropriate treatment or use of lubricants and
spare parts or accessories not approved by the manufacturer. Transport damages and damages cause
by usual wear after commissioning of the machine do not create any warranty claims
The delivered machine has to be subjected to the obligatory check and inspection intervals specified
in the enclosed maintenance schedule. If the obligatory visual check and inspections schedule is not
complied with, any and all warranty claims become void. Another requirement for a valid warranty
claim is the presentation of a complete proof about the executed obligatory visual checks and
inspections.
All warranty and maintenance works are only allowed to be carried out by a specialist dealer
authorised by TS Industrie
It is pointed out that warranty works exceeding an amount of 150.00 € is unconditionally to be
agreed with TS Industrie and authorised by TS Industrie. In this case, the manufacturer reserves the
right that he carries out the repair
Prerequisite for the assertion of a warranty claim is the return of the fully completed and signed
Machine Delivery Document
www.ts-industrie.eu
Section: Services / Warranty
