Sage Barista Touch SES880 User manual

the Barista Touch™
Instruction Book – SES880

2
SAGE®
RECOMMENDS
SAFETY FIRST
At Sage‰we are very safety
conscious. We design and
manufacture consumer
products with the safety of you,
our valued customer, foremost
in mind. In addition we ask
that you exercise a degree of
care when using any electrical
appliance and adhere to the
following precautions.
IMPORTANT
SAFEGUARDS
READ ALL
INSTRUCTIONS BEFORE
USE AND SAVE FOR
FUTURE REFERENCE
•Before using for the first
time please ensure that
your electricity supply
is the same as shown
on the rating label on
the underside of the
appliance. If you have any
concerns please contact
your local electricity
company.
•Your Sage‰appliance
includes a BS 13 amp
moulded mains plug on
the supply cord.
•Should you need to
change this plug, please
complete the rewiring as
follows (after safe disposal
of the moulded plug).
•Please note that a cut off
plug inserted into a socket
is a serious danger risk.
2Sage®recommends safety first
8Components
10 Features
12 Functions
18Tips
23 Care & Cleaning
27 Troubleshooting
Contents

3
•Wires are coloured as
follows:
−Blue = Neutral
−Brown = Live
−Green & Yellow = Earth
•As the colours of the wire
may not correspond with
the coloured markings
which identify the
terminals in
your plug, please refer to
the following:
−The Blue wire must
be connected to
the terminal which
is marked ‘N’.
−The Brown wire
must be connected
to the terminal
which is marked
with the letter ‘L’.
−The Green & Yellow
wire must be connected
to the terminal which is
marked with the letter E
or the earth symbol .
•Please note that if a 13
amp plug is used, a 13
amp fuse should be used.
•To eliminate a choking
hazard for young children,
remove and safely discard
the protective cover fitted
to the power plug of this
appliance.
•Do not place the Barista
Touch™ near the edge of
a bench or table during
operation. Ensure the
surface is level, clean and
free of water and other
substances.
•Do not use the Barista
Touch™ on a sink drain
board.
•Do not place the Barista
Touch™ on or near a hot
gas or electric burner, or
where it could touch a
heated oven.
•Always ensure the Barista
Touch™ is properly
assembled before
connecting to power
outlet and operating.
Follow the instructions
provided in this book.

4
•The appliance is not
intended to be operated
by means of an external
timer or separate remote
control system.
•Do not use attachments
other than those provided
with the Barista Touch™.
•Do not attempt to operate
the Barista Touch™ by any
method other than those
described in this book.
•Do not operate the
grinder without the
hopper lid in position.
Keep fingers, hands, hair,
clothing and utensils away
from the hopper during
operation.
•Use only cold, tap water in
the water tank. Do no use
any other liquid.
•Never use the Barista
Touch™ without water in
the water tank.
•Ensure the portafilter
is firmly inserted and
secured into the brewing
head before using the
machine.
•Never remove the
portafilter during the
brewing operation as
the machine is under
pressure.
•Do not move the Barista
Touch™ whilst in
operation.
•Do not leave the Barista
Touch™ unattended when
in use.
•Do not touch hot surfaces.
Allow the Barista Touch™
to cool down before
moving or cleaning any
parts.
•Do not place anything,
other than cups for
warming, on top of the
Barista Touch™.
•Always switch off the
Barista Touch™ by
pressing the POWER
button to ‘Off’, switch
off at the power outlet
and unplug if appliance
is to be left unattended,
if not in use, before
cleaning, before
attempting to move the

5
appliance, disassembling,
assembling and when
storing the appliance.
•This appliance shall not
be used by children.
Keep the appliance and
its cord out of reach of
children. Appliances can
be used by persons with
reduced physical, sensory
or mental capabilities or
lack of experience and
knowledge if they have
been given supervision
or instruction concerning
use of the appliance in
a safe way and if they
understand the hazards
involved.
•Keep the appliance and
accessories clean. Follow
the cleaning instructions
provided in this book.
SPECIFIC
INSTRUCTIONS
FOR WATER
FILTER
•Filter cartridge should
be kept out of reach of
children.
•Store filter cartridges in
a dry place in the original
packaging.
•Protect cartridges from
heat and direct sunlight.
•Do not use damaged filter
cartridges.
•Do not open filter
cartridges.
•If you are absent for a
prolonged period of time,
empty the water tank and
replace the cartridge.

6
•Children should be
supervised to ensure
they do not play with the
appliance.
•It is recommended to
regularly inspect the
appliance. Do not use the
appliance if power cord,
power plug or appliance
becomes damaged in
any way. If damaged or
maintenance other than
cleaning is required,
please contact Sage®
Customer Service or go
to sageappliances.com.
•Any maintenance, other
than cleaning, should
be performed at an
authorised Sage®Service
Centre.
•This appliance is
recommended for
household use only.
•Heating element surface
is subject to residual heat
after use.
•Do not use this appliance
for anything other than its
intended use.
IMPORTANT
SAFEGUARDS
FOR ALL
ELECTRICAL
APPLIANCES
•Unwind the power cord
fully before use.
•Do not let the power cord
hang over the edge of
a bench or table, touch
hot surfaces, or become
knotted.
•To protect against electric
shock do not immerse
power cord, power plug or
appliance in water or any
other substance.
•This appliance is not
intended for use by
persons (including
children) with reduced
physical, sensory or mental
capabilities, or lack of
experience or knowledge,
unless they have been
given supervision or
instruction concerning
use of the appliance by
a person responsible for
their safety.

7
•Do not use in moving
vehicles or boats. Do not
use outdoors. Misuse may
cause injury.
•The installation of
a residual current
device (safety switch)
is recommended to
provide additional safety
protection when using
electrical appliances.
It is advisable that a
safety switch with a rated
residual operating current
not exceeding 30mA be
installed in the electrical
circuit supplying the
appliance.
See your electrician for
professional advice.
WARNING
Fully unwind the cord
before use.
SAVE THESE INSTRUCTIONS
The symbol shown
indicates that this
appliance should not
be disposed of in normal
household waste. It should
be taken to a local authority
waste collection centre
designated for this purpose
or to a dealer providing
this service. For more
information, please contact
your local council office.
WARNING
To protect against
electric shock do not
immerse the power plug,
cord or appliance
in water or any liquid.

8
Components
A. 250g bean hopper
With locking system for easy removal,
storage and transfer of coffee beans.
B. Integrated conical burr grinder
C. Touch screen control panel
Displays current settings and provides
touch interface.
D. GRIND SIZE selector
Espresso grind settings from fine to coarse.
E. POWER button
F. Integrated removable 54mm tamper
G. Grind outlet
H. Hands free grinding cradle
I. 54mm stainless steel portafilter
With commercial style spouts.
J. Removable wet & dry coffee Separator
drip tray
With Empty Me! tray full indicator.
K. 2L removable water tank
With replaceable water filter to reduce
impurities and scale.
L. Group Head
M. Dedicated hot water outlet
N. Extra-tall cup clearance for tall mugs
O. Easy clean steam wand
For automatic milk texturing.
P. Milk temperature sensor
Q. Storage tray (located behind drip tray)
Houses accessories when not in use.
A
B
C
H
G
N
O
K
P
L
M
Q
F
J
E
I
D

9
ACCESSORIES
1. Stainless steel milk jug
2. Cleaning disc
3. Cleaning tablets
4. Dual Wall filter baskets (1 cup & 2 cup)
Use with pre-ground coffee.
5. Single Wall filter baskets (1 cup & 2 cup)
Use when grinding fresh whole coffee
beans.
All parts of the Barista Touch™
that come into contact with coffee,
water and milk are BPA Free.
1
3
2
7 8 9
4 5
6
6. Water filter and holder
7. Cleaning brush
8. The Razor™ precision dose trimming tool
9. Steam wand cleaning tool
10.Water hardness test strip
10
Rating Information
220–240V~ 50–60Hz 1380–1650W

10
COLOUR TOUCH SCREEN
CONTROL PANEL
Swipe & Select from the drinks menu.
Adjust your shot volume, milk texture or milk
temperature, then save it as your personal
favourite.
AUTOMATIC HANDS FREE MILK
TEXTURING
Automatically textures milk to the selected
temperature and style from silky smooth
latté to creamy cappuccino. Automatic purge
removes residual milk from the steam wand
when returned to the downward position.
RAPID HEAT UP
Innovative heating system achieves ideal
extraction temperature in 3 seconds.
INTEGRATED CONICAL
BURR GRINDER
Stainless steel conical burrs maximise ground
coffee surface area for a full espresso flavour.
Upper and lower burrs are removable
for cleaning.
ADJUSTABLE GRIND SIZE
Espresso grind settings from fine to coarse
for optimal extraction.
ADJUSTABLE GRIND AMOUNT
Adjust the amount of fresh ground coffee
dosed into the filter basket to suit the fineness
or coarseness of the grind.
AUTOMATIC DOSING
Use the FILTER SIZE button to tell the
machine if you are using a 1 CUP or 2 CUP
filter basket. The grinder will dispense the
required amount of ground coffee for a single
or double cup dose.
HANDS FREE GRINDING
Auto stop for hands free grinding directly into
the portafilter.
THE RAZOR™ DOSE
TRIMMING TOOL
Patented twist blade trims down the puck
to the right level for precision dosing
and a consistent extraction.
ADJUSTABLE TEMPERATURE
CONTROL
For optimum coffee flavour.
PID TEMPERATURE CONTROL
Electronic PID temperature control for
increased temperature stability.
INSTANT HOT WATER
Dedicated hot water outlet for making
Long Blacks and pre-heating cups.
LOW PRESSURE PRE-INFUSION
Applies low water pressure at the start
of the extraction to gently expand grinds
for an even extraction.
VOLUMETRIC CONTROL
Preset 1 & 2 cup volumes, manual over-ride
or programmable shot volumes.
DRY PUCK FEATURE
Removes excess water from the ground coffee
in the filter basket after extraction for easy
disposal of the coffee puck.
Barista Touch
Features

11
Assembly
BEFORE FIRST USE
Machine Preparation
Remove and discard all labels and packaging
materials attached to your espresso machine.
Ensure you have removed all parts and
accessories before discarding the packaging.
Remove the packaging and the plastics bags
containing the water filter and water filter
holder. Clean parts and accessories (water tank,
portafilter, filter basket, jug) using warm water
and a gentle dish washing liquid. Rinse well
then dry thoroughly.
INSTALLING THE WATER FILTER
• Remove the water filter and water filter holder
from the plastic bag.
• Soak the filter in cold water for 5 minutes.
• Wash the filter holder with cold water.
• Set the reminder for next month of
replacement. We recommend to replace
the filter after 3 months.
• Insert the filter into the two parts of the filter
holder.
• To install the assembled filter holder into
the water tank, align the base of the filter
holder with the adapter inside the water tank.
Push down to lock into place.
• Fill the water tank with cold water before
sliding back into position at the back
of the machine and locking into place.
NOTE
Replacing the water filter after three months
or 40L will reduce the need to descale the
machine. For information on purchasing
additional water filters visit sageappliances.com.
NOTE
DO NOT use highly filtered, demineralised
or distilled water in this machine. This may
affect the taste of the coffee.

12
Functions
FIRST USE
1. Press POWER button to turn the
machine on.
2. Follow the instructions on screen to guide
you through first use setup.
3. After completing setup, the machine will
tell that it is ready to use.
GuideExit
Your Barista Touch is now ready
Select the guide to find out more about your Barista Touch
or exit to proceed to your drink selection
The machine is now in STANDBY mode.
4. Touch "Guide" and the machine will guide
you step by step to make your first coffee.
Touch the and go to the Drinks Menu or
<to repeat the Setup. To repeat the Guide at
any time, go to Settings Menu.
NOTE
If your water hardness is either 4 or 5 when
tested, we strongly recommend you change
to an alternate water source.
Filtered, bottled spring or mineral water will
extend both the life of your built-in filter and
descale intervals as well as superior taste.
Please ensure to test the water hardness of the
alternative water source you've chosen and
input into the machine accordingly. Avoid
using overly filtered water, like RO water
unless some mineral content is being added
back to the final water. Never use distilled
water, or water with no or low mineral content
as this will affect both the taste.
GRINDING OPERATION
Insert bean hopper into position on-top
of the machine. Turn dial to lock into place.
Fill hopper with fresh beans.
TIP
We recommend quality 100% Arabica beans
with a 'Roasted On' date stamped on the bag,
not a 'Best Before' or 'Use By' date. Coffee beans
are best consumed between 5–20 days after
the 'Roasted On' date. Stale coffee may pour
too quickly from the portafilter spouts and
taste bitter and watery.

13
DRINK SELECTION
To enter Drinks Menu screen, touch the Home icon . Swipe & select your drink.
Touch the 'Help & Tip' icon to see Barista Touch™ Guide.
Select your drink
Espresso
Long Black Latte Flat White
Cappuccino
NOTE
Please keep the touch screen dry and clean to ensure that the machine functions properly.
DRINK SCREEN
In this screen, you can customise your drink by touching the oval shaped buttons. You cannot
adjust the Grind Size by touching the button, use the dial on the side of the machine.
Grind duration
(single / double /
custom) Milk froth level
Drink chosen
Milk temperature
'Setting' icon
Brew setting: touch this button to scroll
Espresso – single shot / double shot / custom extraction time
Long Black – small / medium / large
Grind size
'Home' icon
Brew
Cappuccino
Double
Grind Milk
4
65º
15s
Hot Water
14

14
SETTING GRIND SIZE
Selecting Your Filter Basket
Choose and insert the Filter Basket into the
Portafilter for the number of coffees or strength
you are making. Use the Single Cup Filter
Basket for making a single cup or a weaker
tasting espresso. Use the Double Cup Filter
Basket for making 2 cups or a stronger tasting
espresso, usually for mugs or larger cups.
See 'TIPS' for more detailed guide.
In the touchscreen, select the chosen filter
basket by touching the toggle option under the
'Grind' button.
The grind size will affect the rate of water
flow through the coffee in the filter basket
and the flavour of the espresso. When setting
the grind size, it should be fine but not too fine
and powdery. When trying a new coffee,
it may take 2 or 3 tries to identify the correct
grind size for your coffee.
There are numbered settings on the
touchscreen. The smaller the number,
the finer the grind size. The larger the number,
the coarser the grind size.
Automatic Dosing
• Ensure the hopper is locked into position and
is filled with fresh coffee beans.
• Ensure the filter basket is completely dry
before placing the portafilter into the
grinding cradle.
• Touch the 'Grind' button once, or push and
release the portafilter to engage the grinding
activation switch. Then allow fresh ground
coffee to fill the portafilter.
• Grinding will automatically stop, however
if you wish to stop grinding before the cycle
has finished, push and release the portafilter.
NOTE
It is normal for the portafilter to appear
overfilled with ground coffee.
Manual Dosing
• If you prefer to manually dose, with the
portafilter inserted in the grinding cradle,
push and hold the portafilter to engage the
grinding activation switch. Continue holding
until the desired amount of ground coffee
has been dosed.
• To stop grinding, release the portafilter.
This will release the grinding activation
switch and stop the grinding function.
Tamping the Ground Coffee
• Once grinding is complete, carefully
withdraw the portafilter from the grinding
cradle.
• Tap the portafilter several times to collapse
and distribute the coffee evenly in the filter
basket.
• Tamp down firmly using approx. 30–40lbs
(15–20kgs) of pressure. The amount of
pressure is not as important as consistent
pressure every time.
• As a guide to dose, the top edge of the metal
cap on the tamper should be level with the
top of the filter basket AFTER the coffee has
been tamped.
Trimming the Dose
The Razor™ precision dose trimming tool
allows you to trim the puck to the right level
for a consistent extraction.
the Razor™
Precision dose trimming tool

15
• Insert the Razor™ dose trimming tool into
the filter basket until the shoulders of the tool
rest on the rim of the basket. The blade
of the dose trimming tool should penetrate
the surface of the tamped coffee.
• Rotate the Razor™ dose trimming tool back
and forth while holding the portafilter on
an angle over a knock box to trim off excess
coffee grinds. Your filter basket is now dosed
with the correct amount of coffee.
• Wipe excess coffee from the rim of the filter
basket to ensure a proper seal is achieved
in the group head.
Purging the Group Head
Before placing the portafilter into the group
head, run a short flow of water through the
group head by touching the 'Hot Water'
button. This will stabilise the temperature
prior to extraction.
Inserting the Portafilter
Place the portafilter underneath the group head
so that the handle is aligned with the INSERT
position. Insert the portafilter into the group
head and rotate the handle towards the centre
until resistance is felt.
LOCK TIGHT
ESPRESSO EXTRACTION
Touch the 'Brew' button on the display to start
extraction. You can switch between single shot,
double shot or Custom by touching the 'Single',
'Double' or Custom button. The duration times
are preset, but can be customised.
Brew
Double
Brew
Single
Brew
Custom
22s
MANUAL OVERRIDE
Press and hold the 'Brew' button (approx 2secs)
to enter manual extraction mode. Touch the
Brew button to start the extraction, touch the
Brew button to stop the extraction.
NOTE
• The amount of espresso extracted in the cup
will vary depending on your grind size and
grind amount settings.
• Touching the 'Brew' button during a preset
shot volume will immediately stop the
extraction.
• For optimal flavour when using a 1 CUP filter
basket, you should extract approx. 30ml.
When using a 2 CUP filter basket, you should
extract approx. 60ml.

16
TEXTURING MILK
Different brands and types of milk and milk
alternatives will texture differently. You may
need to adjust the froth level accordingly. Start
with fresh cold milk. Fill milk jug to below the
spout position. Lift steam wand and insert into
milk jug. Lower steam wand, ensuring it is fully
down. The milk jug should rest on the milk
temperature sensor located on the drip tray
and milk should cover the ring around steam
wand tip. The toggle button under the 'Milk'
button will show you whether you placed the
milk jug correctly.
MIN
MAX
MILK MUST
COVER THIS
RING
NOTE
Use the indicator on the screen for the correct
milk jug position.
Under the 'Milk' button, temperature level
and froth level are displayed. They are preset
based on the drink you've chosen but you can
customise by touching those options.
To start, touch the 'Milk' button. The screen will
display the temperature of the milk as it heats.
Milk texturing will stop automatically when
the selected milk temperature is reached.
Lift steam wand to remove milk jug. Wipe the
wand & tip with a clean damp cloth. Lower
steam wand to the down position and the wand
will automatically purge.
NOTE
Prior to texturing milk, it is recommended
to momentarily purge the steam wand by first
touching the 'Milk' button. Touching the
button again will stop steam delivery.
MANUAL MILK TEXTURING
Auto milk texturing and auto shut-off are
disabled during manual milk texturing mode.
Lift the steam wand. Start frothing by touching
the button. When frothing is done, touch
the Milk button to stop.
Wipe the wand & tip with a clean damp cloth.
Lower steam wand to the down position
and the wand will automatically purge.
CAUTION: BURN HAZARD
Pressurised steam can still be released, even
after machine has been switched off.
Children must always be supervised.
NOTE
• When the machine creates steam, a pumping
noise can be heard. This is the normal
operation of the Italian pump.
• After 90 seconds of continuous steaming,
the machine will automatically disable
the steam function.
• Use exclusively the stainless steel milk jug
included in the pack to froth milk. The use of
container made of glass or plastic material to
froth milk may lead to dangerous conditions.
LONG BLACK
There are 3 preset Long Black settings –
Small (180ml), Medium (240ml), and Large
(360ml). Grind dose & tamp your portafilter
& insert into the group head. Position your
cup underneath the portafilter spouts & the
hot water spout. The hot water is delivered
first, and espresso will be extracted after that.

17
HOT WATER
The HOT WATER function can be used
to pre-heat cups or add hot water manually.
To start & stop hot water, touch 'Hot Water'
on the screen.
Hot water limit is approximately 90 seconds.
Depending on the size of your cup, you may
need to touch the 'Hot Water' button
to stop pouring.
NOTE
You cannot run hot water and extract espresso
at the same time.
ADDING NEW DRINK
Touch 'Add New' in the menu screen to create
a customised drink. You can adjust parameters
based on a standard style and save your own.
Add New
+
Alternatively, after manually adjusting
parameters touch the small icon to save
the current setting.
TIPS
Ensure the drip tray is firmly pushed in
place and emptied whenever the Empty Me!
indicator is displayed.
AUTO OFF MODE
The machine automatically switches to
AUTO OFF mode after 30 minutes.
SETTINGS
To enter settings menu, touch the icon
on the upper right of the screen.
Quick Start Guide
Machine will guide you on screen, step by step
to make an actual coffee.
Clean Cycle
The Cleaning Cycle cleans the shower screen
and back-flushes the group head.
Cleaning Steam Wand
This will show how to clean the steam wand
to remove any blockage for better steaming
performance.
Descale Cycle
Descaling prevents excess mineral and scale
build-up. A pop-up message will let you know
when it is time for descaling.
Brew Temperature
It allows you to adjust the recommended
extraction temperature.
Default Milk Temperature
It allows you to adjust default temperature level
on all milk base drinks.
Water Hardness
It is to test water to set how often you need
to descale the machine.
Screen Brightness
You can adjust brightness of your touch screen.
Sound Volume
You can adjust volume for alerts and reminders.
Demo Mode
It is for on-screen Barista Touch™
demonstration sequence.
Factory Reset
Use this function to reset all programmable
values back to the factory settings and delete
all custom drinks.

18
Tips
PRE-HEATING
Heating your cup or glass
A warm cup will help maintain the coffee’s
optimal temperature. Pre-heat your cup by
rinsing with hot water from the hot water outlet
and place on the cup warming tray.
Heating the portafilter and filter basket
A cold portafilter and filter basket can reduce the
extraction temperature enough to significantly
affect the quality of your espresso. Always ensure
the portafilter and filter basket are pre-heated
with hot water from the hot water outlet before
initial use.
NOTE
Always wipe the portafilter and filter basket
dry before dosing with ground coffee
as moisture can encourage ‘channelling’
where water by-passes the ground coffee
during extraction.
SELECTING A FILTER BASKET
Single Wall Filter Baskets
Use Single Wall filter baskets if grinding fresh
whole coffee beans.
Single Wall filter baskets allow you to experiment
with grind, dose and tamp to create a more
balanced espresso.
1 CUP 2 CUP
Dual Wall Filter Baskets
Use Dual Wall filter baskets if using
pre-ground coffee.
Dual Wall filter baskets regulate the pressure
and help to optimise the extraction regardless
of the grind, dose, tamp pressure or freshness.
1 CUP 2 CUP
NOTE
• Regardless of whether you use Single Wall
or Dual Wall filter baskets, use the 1 CUP
basket when brewing a single cup and the
2 CUP basket when brewing two cups
or a stronger single cup or mug.
• You will need to adjust the grind amount
and size if switching from a single basket
to a double basket, or vice versa.
The provided filter baskets are designed for:
1 CUP basket = approx. 8–10g.
2 CUP basket = approx. 15–18g.
NOTE
You may need to experiment with how much
coffee is dosed into the filter basket or how long
the grinder needs to run to achieve the correct
dose. For example, when using a finer espresso
grind with the Single Wall filter baskets,
you may need to increase the grind amount
to ensure the filter basket is correctly dosed.

19
THE GRIND
If grinding coffee beans, the grind size should
be fine but not too fine. The grind size will
affect the rate at which the water flows through
the ground coffee in the filter basket and the
taste of the espresso.
If the grind is too fine (looks like powder and
feels like flour when rubbed between fingers),
the water will not flow through the coffee even
when under pressure. The resulting espresso
will be OVER EXTRACTED, dark in colour
and bitter in flavour.
If the grind is too coarse the water will flow
through the ground coffee in the filter basket
too quickly. The resulting espresso will be
UNDER EXTRACTED and lacking in colour
and flavour.
EXTRACTING ESPRESSO
• Place pre-warmed cup(s) beneath the
portafilter and touch the 'Brew' button
for the desired volume.
• Due to pre-infusion time, the espresso
will not start to flow immediately.
A great espresso is about achieving the
perfect balance between sweetness, acidity
and bitterness. The flavour of your coffee
will depend on many factors, such as the type
of coffee beans, degree of roast, freshness,
coarseness or fineness of the grind, dose
of ground coffee, and tamping pressure.
Experiment by adjusting these factors just one
at a time to achieve the taste of your preference.

20
EXTRACTION GUIDE
• Flow starts after 8-12 secs
• Flow slow like warm honey
• Crema is golden brown with a fine
mousse texture
• Espresso is dark brown
SOLUTIONS SOLUTIONS
Tamp using 15-20kgs
of pressure. The top
edge of metal cap on the
tamper should be level
with the top of the filter
basket AFTER tamping.
Trim the puck to the
right level using the
Razor™ precision dose
trimming tool.
• Flow starts after 1-7 secs
• Flow fast like water
• Crema is thin and pale
• Espresso is pale brown
• Tastes bitter/sharp, weak and watery
• Flow starts after 13 secs
• Flow drips or not at all
• Crema is dark and spotty
• Espresso is very dark brown
• Tastes bitter and burnt
REMOVE USED
GRINDS
Used grinds will form
a coffee 'puck'. If the
puck is wet, refer to
the 'Under Extraction'
section.
RINSE FILTER
BASKET
Keep the filter basket
clean to prevent
blockages. Without
ground coffee in the filter
basket, lock the
portafilter into the
machine and run hot
water through.
AFTER EXTRACTION
CORRECT EXTRACTION UNDER EXTRACTION OVER EXTRACTION
Tamp using 15-20kgs
of pressure. The top
edge of metal cap on the
tamper should be level
with the top of the filter
basket AFTER tamping.
Trim the puck to the
right level using the
Razor™ precision dose
trimming tool.
ALWAYS TAMP TO LINE
Adjust & re-test
Adjust & re-test
DECREASE
GRIND AMOUNT
ALWAYS TAMP TO LINE
Adjust & re-test
Adjust & re-test
INCREASE
GRIND AMOUNT
Adjust & re-test
TURN
Adjust & re-test
TURN
LOCK TIGHT
Hot Water
Grind
15s
Grind
15s
GRIND GRIND DOSE TAMP
OVER EXTRACTED
BITTER • ASTRINGENT
Too fine Too much
Use razor to trim
Too heavy
BALANCED Optimum 8–10g (1 cup)
15–18g (2 cup)
30–40lbs
(15–20kg)
UNDER EXTRACTED
UNDERDEVELOPED • SOUR
Too coarse Too little
Increase dose & use razor to trim
Too light