Sage Pay - Verifone Engage V400c Plus User Guide
Sales and Refunds Receipts and Reports
Processing a Contactless Sale
• Enter amount or select sale and
enter amount
• Customer must tap card/phone
• If device beeps card has been read
• Follow on screen instructions
Processing a Sale using Chip and Pin
• Enter amount or select sale and
enter amount
• Insert card into terminal
• Enter PIN if prompted
• Follow on screen instructions
Processing a sale Swiping the Card
• Enter amount or select sale and
enter amount
• Swipe card along side of terminal
• Follow on screen instructions
Processing a Contactless Sale
• Select Duplicate from menu
• Enter the sequence number from
receipt
• Follow on screen instructions
• If you don’t enter a sequence number
and press OK the last transaction
receipt will be duplicated
Void Transaction
• Select Void from menu
• Enter the sequence number from
receipt
• Follow on screen instructions
• If you don’t enter a sequence number
and press OK the last transaction
will be void
Keyed Customer Present/Customer
Not Present
• Enter amount or select sale and
enter amount
• Key in the customer card number
• Answer if customer is present or not
• Answer on screen questions
• If customer isn’t present there may
be extra questions or checks
Processing a Refund
• Whether it be Contactless, Chip,
Swipe or Keyed
• Select refund from the menu and
follow the on screen instructions.
Printing a Report
• Select reports
• Enter the management password, if
prompted
• Select the relevant report option to
print
• Following features are optional
depending on what was ordered for
device.
