Samsung AM***MNVD Series User manual

Air conditgioner
User manual/Installation manual
AR HVSD
ŷThank you for purchasing this Samsung air conditioner.
ŷBefore operating this unit, please read this user manual carefully and retain it for
future reference.
Air conditioner
User manual
AM777MNVD77
ŷThank you for purchasing this Samsung air conditioner.
ŷBefore operating this unit, please read this user manual carefully and retain it for future reference.

Contents
Preparation
Safety precautions ..........................................................................................................3
Checking before use ......................................................................................................11
Checking the name of the parts ...........................................................................................12
Others
Cleaning the air conditioner...............................................................................................13
Maintaining the air conditioner............................................................................................16
Troubleshooting ..........................................................................................................17
English-2

Safety precautions
WARNING
State of California Proposition 65 Warning (US only)
This product contains chemicals known to the State of California
to cause cancer and birth defects or other reproductive harm.
Before using your new air conditioner, please read this manual thoroughly
to ensure that you know how to safely and eciently operate the extensive
features and functions of your new appliance.
Because the following operating instructions cover various models,
the characteristics of your air conditioner may dier slightly from those
described in this manual. If you have any questions, call your nearest contact
center or nd help and information online at www.samsung.com.
Important safety symbols and precautions:
WARNING Hazards or unsafe practices that may result in severe
personal injury or death.
CAUTION Hazards or unsafe practices that may result in minor
personal injury or property damage.
Follow directions.
Do NOT attempt.
Make sure the machine is grounded to prevent electric
shock.
Unplug the power plug from the wall socket.
Do NOT disassemble.
English-3
PREPARATION01

English-4
FOR INSTALLATION WARNING
Use the power line with the power specications of the product or
higher and use the power line for this appliance only. In addition, do
not use an extension line.
f Extending the power line may result in electric shock or re.
f Do not use an electric transformer. It may result in electric shock or
re.
f If the voltage/frequency/rated current condition is dierent, it may
cause re.
The installation of this appliance must be performed by a qualied
technician or service company.
f Failing to do so may result in electric shock, re, explosion, problems
with the product, or injury.
Install a switch and circuit breaker dedicated to the air conditioner.
f Failing to do so may result in electric shock or re.
Fix the outdoor unit rmly so that the electric part of the outdoor
unit is not exposed.
f Failing to do so may result in electric shock or re.
Do not install this appliance near a heater, inammable material.
Do not install this appliance in a humid, oily or dusty location, in a
location exposed to direct sunlight and water (rain drops). Do not
install this appliance in a location where gas may leak.
f This may result in electric shock or re.
Never install the outdoor unit in a location such as on a high external
wall where it could fall.
f If the outdoor unit falls, it may result in injury, death or property
damage.
Safety precautions

English-5
PREPARATION01
This appliance must be properly grounded. Do not ground the
appliance to a gas pipe, plastic water pipe, or telephone line.
f Failure to do so may result in electric shock, re, an explosion, or
other problems with the product.
f Never plug the power cord into a socket that is not grounded
correctly and make sure that it is in accordance with local and
national codes.
FOR INSTALLATION CAUTION
Install your appliance on a level and hard oor that can support its
weight.
f Failing to do so may result in abnormal vibrations, noise, or problems
with the product.
Install the draining hose properly so that water is drained correctly.
f Failing to do so may result in water overowing and property
damage.
When installing the outdoor unit, make sure to connect the draining
hose so that draining is performed correctly.
f The water generated during the heating operation by the outdoor
unit may overow and result in property damage. In particular, in
winter, if a block of ice falls, it may result in injury, death or property
damage.

English-6
FOR POWER SUPPLY WARNING
When the circuit breaker is damaged, contact your nearest service
center.
Do not pull or excessively bend the power line. Do not twist or tie the
power line. Do not hook the power line over a metal object, place
a heavy object on the power line, insert the power line between
objects, or push the power line into the space behind the appliance.
f This may result in electric shock or re.
FOR POWER SUPPLY CAUTION
When not using the air conditioner for a long period of time or
during a thunder/lightning storm, cut the power at the circuit
breaker.
f Failing to do so may result in electric shock or re.
FOR USING WARNING
If the appliance is ooded, please contact your nearest service
center.
f Failing to do so may result in electric shock or re.
If the appliance generates a strange noise, a burning smell or smoke,
unplug the power plug immediately and contact your nearest
service center.
f Failing to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate
immediately without touching the power line.
Do not touch the appliance or power line.
f Do not use a ventilating fan.
f A spark may result in an explosion or re.
To reinstall the air conditioner, please contact your nearest service
center.
Safety precautions

English-7
PREPARATION01
f Failing to do so may result in problems with the product, water
leakage, electric shock, or re.
f A delivery service for the product is not provided. If you reinstall the
product in another location, additional construction expenses and an
installation fee will be charged.
f Especially, when you wish to install the product in an unusual
location such as in an industrial area or near the seaside where it
is exposed to the salt in the air, please contact your nearest service
center.
Do not touch the circuit breaker with wet hands.
f This may result in electric shock.
Do not strike or pull the air conditioner with excessive force.
f This may result in re, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children to
climb onto the machine.
f This may result in children seriously injuring themselves.
Do not turn the air conditioner o with the circuit breaker while it is
operating.
f Turning the air conditioner o and then on again with the circuit
breaker may cause a spark and result in electric shock or re.
After unpacking the air conditioner, keep all packaging materials
well out of the reach of children, as packaging materials can be
dangerous to children.
f If a child places a bag over its head, it may result in suocation.

English-8
FOR USING WARNING
Do not insert your ngers or foreign substances into the outlet when
the air conditioner is operating or the front panel is closing.
f Take special care that children do not injure themselves by inserting
their ngers into the product.
Do not touch the front panel with your hands or ngers during the
heating operation.
f This may result in electric shock or burns.
Do not insert your ngers or foreign substances into the air inlet/
outlet of the air conditioner.
f Take special care that children do not injure themselves by inserting
their ngers into the product.
Do not use this air conditioner for long periods of time in badly
ventilated locations or near inrm people.
f Since this may be dangerous due to a lack of oxygen, open a window
at least once an hour.
If any foreign substance such as water has entered the appliance,
cut the power by unplugging the power plug and turning the circuit
breaker o and then contact your nearest service center.
f Failing to do so may result in electric shock or re.
Do not attempt to repair, disassemble, or modify the appliance
yourself.
f Do not use any fuse (such as cooper, steel wire, etc.)other than the
standard fuse.
f Failing to do so may result in electric shock, re, problems with the
product, or injury.
Safety precautions

English-9
PREPARATION01
FOR USING CAUTION
Do not place objects or devices under the indoor unit.
f Water dripping from the indoor unit may result in re or property
damage.
Check that the installation frame of the outdoor unit is not broken at
least once a year.
f Failing to do so may result in injury, death or property damage.
Max current is measured according to IEC standard for safety and
current is measured according to ISO standard for energy eciency.
Do not apply a strong impact to the remote controller and do not
disassemble the remote controller.
Do not touch the pipes connected with the product.
f This may result in burns or injury.
Do not use this air conditioner to preserve precision equipment, food,
animals, plants or cosmetics, or for any other unusual purposes.
f This may result in property damage.
Avoid directly exposing humans, animals or plants from the air ow
from the air conditioner for long periods of time.
f This may result in harm to humans, animals or plants.
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.

English-10
FOR CLEANING WARNING
Do not clean the appliance by spraying water directly onto it. Do not
use benzene, thinner or alcohol to clean the appliance.
f This may result in discoloration, deformation, damage, electric shock
or re.
Before cleaning or performing maintenance, unplug the air
conditioner from the wall socket and wait until the fan stops.
f Failing to do so may result in electric shock or re.
FOR CLEANING CAUTION
Take care when cleaning the surface of the heat exchanger of the
outdoor unit since it has sharp edges.
f To avoid cutting your ngers, wear thick cotton gloves when
cleaning it.
Do not clean the inside of the air conditioner by yourself.
f For cleaning inside the appliance, contact your nearest service center.
f When cleaning the internal lter, refer to the descriptions in the
‘Cleaning and maintaining the air conditioner’section.
f Failure to do may result in damage, electric shock or re.
Safety precautions

Checking before use
Operation ranges
The table below indicates the temperature and humidity ranges the air
conditioner can be operated within. Refer to the table for ecient use.
Maintaining your air conditioner
XThe standardized temperature for heating is 45˚F(7˚C). If the outdoor temperature drops to 32˚F(0˚C) or below, the heating
capacity can be reduced depending on the temperature condition.
XIf the cooling operation is used at over 90˚F(32˚C) (indoor temperature), it does not cool at its full capacity.
Internal protections via the unit control system
XThis internal protection operates if an internal fault occurs in the air conditioner.
t *GUIFIFBUQVNQJTPQFSBUJOHJO)FBUNPEFEFGSPTUDZDMFJTBDUVBUFEUPIFMQSFNPWFGSPTUGSPNBOPVUEPPSVOJUUIBU
may have deposited at low temperatures.
The internal fan is switched o automatically and restarted only after the defrost cycle is completed.
Type Description
Against cold air The internal fan will be o to prevent cold air when the heat pump is heating.
Defrost cycle
The internal fan will be o to defrost ice when the heat pump is heating.
Vertical air ow blade will be closed during defrost cycle and it will open again during
heating operation after defrost cycle.
Protect compressor The air conditioner does not start operating immediately to help protect the compressor
of the outdoor unit after it has been started.
MODE OPERATIONAL TEMPERATURE INDOOR HUMIDITY IF OUT OF CONDITIONS
INDOOR OUTDOOR
COOLING
60˚F to 90˚F
(16˚C to 32˚C)
23˚F to 118˚F
(-5˚C to 48˚C) 80% or less
Condensation may occur on the indoor unit
with risk to have either water blow o or drops
on the oor.
HEATING 81˚F (27˚C)
or less
-4˚F to 75˚F
(-20˚C to 24˚C) -Internal protection triggers and the air
conditioner will stop.
DRYING
60˚F to 90˚F
(16˚C to 32˚C)
23˚F to 118˚F
(-5˚C to 48˚C) -
Condensation may occur on the indoor unit
with risk to have either water blow o or drops
on the oor.
English-11
PREPARATION01

Main parts
Checking the name of the parts
Display
Power button/
Remote controller receiver Turbo indicator
Timer/Auto clean indicator
Power indicator
Air lter
Air ow blade
(up and down) Air ow blade
(left and right)
Air intake
Room
temperature
sensor
English-12

Cleaning the air conditioner
Cleaning the indoor unit
XWipe the surface of the unit with a slightly damp micro ber cloth when needed.
t $POUBDUUIFTFSWJDFDFOUFSXIFOZPVDMFBOUIFJOEPPSVOJU
heat exchanger because it needs to be disassembled.
t 4JODFUIFQBOFMPGUIFJOEPPSVOJUJTFBTJMZTDSBUDIFEZPV
should use a micro ber cloth to clean the panel.
When you use the micro ber cloth, slightly dampen the cloth
and remove any debris on the cloth to avoid scratches.
tMake sure to turn o the power of the indoor unit and cut-o
the power supply before cleaning the air conditioner.
CAUTION
t %POPUDMFBOUIFEJTQMBZVTJOHBMLBMJOFEFUFSHFOU
t %POPUVTFTVMGVSJDBDJEIZESPDIMPSJDBDJEPSHBOJDTPMWFOUTTVDIBT
thinner, kerosene and acetone etc.) to clean the surface of the product
or put any stickers on it.
They may damage the surface of the air conditioner.
CAUTION
English-13
OTHERS02

Removing the Air lter
There is a hole on the bottom right side of the lter. Put your
nger in that hole to get a grip on the lter and slightly push it up
to release the hooks from the bottom side. Then, pull it down to
remove the lter from the main body.
Cleaning the air lter
Washable foam based air lter captures large particles from the air. The lter is cleaned with a vacuum or by hand washing.
Remove the Air filter from the main body.
Insert the Air filter back in its original position. Dry the Air filter in a ventilated area.
Clean the Air filter with a vacuum cleaner or soft brush.
If dust is too heavy, rinse it with running water.
t $MFBOUIF"JSöMUFSFWFSZXFFLT$MFBOJOHUFSNNBZEJòFSEFQFOEJOHPOUIFVTBHFBOEFOWJSPONFOUBMDPOEJUJPOT
In dusty area, clean it once a week.
t *GUIF"JSöMUFSESJFTJOBDPOöOFEPSIVNJEBSFBPEPSTNBZHFOFSBUF*GJUPDDVSTSFDMFBOBOEESZJUJOB
well-ventilated area.
t 8IFOUIFöMUFSDMFBOSFNJOEFSJTPOQMFBTFQSFTT the 2nd F button and then press the Single User button on remote
controller.
Air lter
Cleaning the air conditioner
English-14

Reassembling the Air lter
1. Put the lter on the main body and insert the hooks which are
in the top of the Air lter into the main body. {
Air lter
2. There’s one hook in both side of the lter, press the surface of
the Air lter softly and get the hooks into the main body. |
3. Press the bottom of the lter lightly to securely x the main
body. }~
English-15
OTHERS02

Maintaining the air conditioner
If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain it in best condition.
1. Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours
and cut-o the power supply. There may be internal damage if moisture is left
in components.
2. Before using the air conditioner again, dry the inner components of the air
conditioner again by running in Fan mode for 3 to 4 hours. This helps remove
odors which may have generated from dampness.
Periodical checks
Refer to the following chart to maintain the air conditioner properly.
Type Description Every 2
weeks
Every 3
months
Every 4
months Once a year
Indoor
unit
Clean the air lter (1)
O
Clean the condensate drain pan (2)
O
Thoroughly clean the heat exchanger (2)
O
Clean the cross fan (2)
O
Clean the condensate drain pipe (2)
O
Replace the remote controller batteries (1)
O
Outdoor
unit
Clean the heat exchanger on the outside of the unit (2)
O
Clean the heat exchanger on the inside of the unit (2)
O
Clean the electric components with jets of air (2)
O
Verify that all the electric components are rmly
tightened (2)
O
Clean the fan (2)
O
Verify that all the fan assembly is rmly tightened (2)
O
Clean the condensate drain pan (2)
O
O: This check mark requires checking the indoor/outdoor unit periodically.
Follow the description to maintain the air conditioner properly.
(1) The described operations should be performed more frequently if
the area of installation is very dusty.
(2) These operations must always be performed by qualied personnel.
For more detailed information, see the installation part in the
manual.
CAUTION
English-16

Troubleshooting
Refer to the following chart if the air conditioner operates abnormally. This may save
time and unnecessary expenses.
PROBLEM SOLUTION
The air conditioner
does not work at all. t $IFDLQPXFSTUBUVTBOEUIFOPQFSBUFUIFBJSDPOEJUJPOFSBHBJO
t 1MVHJOPSTXJUDIPOUIFDJSDVJUCSFBLFSBOEUIFOPQFSBUFUIFBJS
conditioner again.
t &OTVSF*TPMBUPSJTTXJUDIPO
t $IFDLJGZPVIBWFTFUUIF0ò5JNFS0QFSBUFUIFBJSDPOEJUJPOFS
again by pressing the Power button.
The temperature
adjustment is not
working.
t $IFDLJGZPVIBWFTFMFDUFE'BO'BTUNPEF*OUIFTFNPEFTEFTJSFE
temperature is set to auto and you cannot adjust the temperature.
Cool/Warm air does
not come out of the
air conditioner.
t $IFDLJGUIFTFUUFNQFSBUVSFJTIJHIFSEVSJOH$PPMNPEF
MPXFSEVSJOH)FBUNPEFUIBOUIFDVSSFOUUFNQFSBUVSF1SFTTUIF
Temp + or - button on the remote controller to change the set
temperature.
t $IFDLJGUIF"JSöMUFSJTCMPDLFECZEJSU*GUIFSFJTBMPUPGEVTUPO
the Air lter, cooling(heating) performance may decrease. Clean
them frequently.
t $IFDLJGUIFPVUEPPSVOJUJTDPWFSFEPSJOTUBMMFEOFBSUIFPCTUBDMF
Take the cover o and take the obstacle away.
t $IFDLJGUIFBJSDPOEJUJPOFSJTPQFSBUJOHJOEFGSPTUNPEF8IFOUIF
ice formed in winter or the outdoor temperature is too low, the
air conditioner operates in defrost mode automatically. In defrost
mode, indoor fan stops and warm air does not come out.
t *GUIFEPPSTPSXJOEPXTBSFPQFOJUNBZDBVTFCBEDPPMJOH
(heating) performance.
Close the doors and windows.
t $IFDLJGUIFBJSDPOEJUJPOFSIBTKVTUCFFOUVSOFEPOBGUFSTUPQQJOH
cooling or heating operation. In this case, just a fan will run to
protect the outdoor unit compressor.
t $IFDLJGUIFQJQFMFOHUIJTUPPMPOH8IFOUIFQJQFMFOHUIFYDFFET
maximum allowable pipe length, cooling (heating) performance
may decrease.
Air ow adjustment
is not working.
t $IFDLJGZPVIBWFTFMFDUFE mode. In cool mode, you
cannot adjust the air ow direction. (If the mode is
PQFSBUJOHJO)FBUNPEFZPVDBOBEKVTUUIFBJSøPXEJSFDUJPO
English-17
OTHERS02

PROBLEM SOLUTION
Fan speed
adjustment is not
working.
t $IFDLJGZPVIBWFTFMFDUFE"VUP%SZ mode. In these
mode, fan speed is set to Auto and you cannot adjust the fan
speed.
Remote controller is
not working. t $IFDLJGZPVSCBUUFSJFTBSFEFQMFUFE
t .BLFTVSFOPUIJOHJTCMPDLJOHZPVSSFNPUFDPOUSPMMFSTFOTPS
t $IFDLUIBUUIFSFBSFTUSPOHMJHIUJOHBQQBSBUVTOFBSUIFBJS
DPOEJUJPOFS4USPOHMJHIUXIJDIDPNFTGSPNøVPSFTDFOUCVMCTPS
neon signs may interrupt the electric waves.
Timer function does
not set. t $IFDLJGZPVQSFTTUIFSet/Cancel button on the remote controller after you have set the time.
The indicator
is blinking
continuously.
t 1SFTTUIFPower button or disconnect the power plug/switch
o the auxiliary power switch.
If the indicator is still blinking, contact the service center.
Odors permeate in
the room during
operation.
t $IFDLJGUIFBQQMJBODFJTSVOOJOHJOBTNPLZBSFB7FOUJMBUFUIF
room or operate the air conditioner in Fan mode for 1~2 hours.
(We do not use smelly components in the air conditioner.)
t $IFDLUIF%SBJOTIBWFCFFODMFBSFE3FHVMBS.BJOUFOBODF
Error is indicated. t 8IFOBOJOEPPSVOJUJOEJDBUPSCMJOLTDPOUBDUUIFOFBSFTUTFSWJDF
center. Please ensure the error code is passed onto the service
center when booking the service call.
Noise is generated. t %FQFOEJOHPOUIFTUBUVTPGUIFBJSDPOEJUJPOFSVTBHFOPJTFDBO
be heard when refrigerant ow movement changes. It is normal.
Smoke is generated
from the outdoor
unit.
t *GNBZOPUCFBöSFCVUJUDBOCFBTUFBNHFOFSBUFECZUIFEFGSPTU
PQFSBUJPOGSPNPVUEPPSIFBUFYDIBOHFSEVSJOH)FBUNPEFJO
winter.
Water is dropping
from the outdoor unit
piping connection.
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It is normal.
Troubleshooting
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