Samsung MultiXpress X422x Series Service manual

Samsung Multifunction MultiXpress
X422x/X425x/X430x series
K425x/K430x/K435x series
BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on Windows.
ADVANCED (ADMINISTRATOR’S GUIDE)
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

2
BASIC
1. Introduction
Key benefits 6
Features by model 8
Useful to know 10
About this user’s guide 11
Safety information 12
Machine overview 17
Control panel 20
Connecting a network cable 21
Turning on the machine 22
Understanding the LEDs 24
Display screen and useful menu 27
Understanding the pop-up keyboard 35
Installing the driver locally 36
Reinstalling the driver 39
2. Media and tray
Loading originals 42
Selecting print media 45
Loading paper in the tray 46
Printing on special media 54
Tray Settings 59
3. Printing
Printer driver features 62
Basic printing 63
Opening printing preferences 65
Using special print features 72
Using Direct Printing Utility 80
Changing the default print settings 82
Setting your machine as a default machine 83
Print Settings in Machine 84
Setting Device Options 85
Printing to a file (PRN) 87
Mac printing 88
Linux printing 90
UNIX printing 91
4. Copying
Understanding the copy screen 94
Basic copy 103

3
BASIC
Using the Quick Copy menu 104
ID card copying 105
5. Scan & Send(Scanning)
Understanding the Scan & Send screen 108
Basic scan 116
Scanning with TWAIN-enabled software 117
Using Samsung Easy Document Creator 118
Mac scanning 119
Linux scanning 120
6. Scan & Send(Faxing)
Preparing to fax 122
Using a fax in your computer 123
Understanding the fax screen 125
Sending a fax 133
Receiving a fax 136
7. Setting up an address book
Understanding the address screen 142
Using the control panel 144
Using SyncThru™ Web Service 148
8. Management tools
Accessing management tools 157
SyncThru™ Web Service 158
Easy Capture Manager 165
Samsung AnyWeb Print 166
Easy Eco Driver 167
Using Samsung Easy Document Creator 168
Using Samsung Easy Printer Manager 169
Using Samsung Printer Status 172
Using Samsung Printer Experience 174
Using Box 180
9. Troubleshooting
Redistributing toner 184
Replacing the toner cartridge 186
Replacing the waste toner container 189
Clearing original document jams 191
Tips for avoiding paper jams 197

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BASIC
Clearing paper jams 198
Understanding display messages 212
Power and cable connecting problems 219
Solving other problems 220
10. Consumables and accessories
Ordering supplies and accessories 236
Available Consumables 237
Precautions 239
Available accessories 240
Available maintenance parts 242
Installing accessories 243
Checking replaceable’s lifespan 245
Using a USB Drive device 246
11. Appendix
Specifications 251
Regulatory information 261
Copyright 272

1. Introduction
These are the main components of your machine:
This chapter includes:
•Keybenefits 6
• Features by model 8
• Useful to know 10
• About this user’s guide 11
• Safety information 12
• Machine overview 17
• Control panel 20
• Turning on the machine 22
• Connecting a network cable 21
• Understanding the LEDs 24
• Display screen and useful menu 27
• Understanding the pop-up keyboard 35
• Installing the driver locally 36
• Reinstalling the driver 39

Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature (see "Eco tab"
on page 69).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using special print features" on page 72).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using special print features" on page 72).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi.
• Fast, on-demand printing.
- X430x series
▪For single-side printing, up to 30 ppm (A4 or Letter).
- X425x series
▪For single-side printing, up to 25 ppm (A4 or Letter).
- X422x series
▪For single-side printing, up to 22 ppm (A4 or Letter).
• Fast, on-demand printing.
- K435x series
▪For single-side printing, up to 35 ppm (A4 or Letter).
- K430x series
▪For single-side printing, up to 30ppm (A4 or Letter).
- K425x series
▪For single-side printing, up to 25 ppm (A4 or Letter).
Convenience
• You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 325).
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 165).
• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Printer Status" on
page 172 or "Using Samsung Easy Printer Manager" on page 169).

Key benefits
• Samsung Easy Document Creator is an application to help users scan,
compile, and save documents in multiple formats, including .epub format.
These documents can be shared via social networking sites or fax (see
"Using Samsung Easy Document Creator" on page 168).
• AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 166).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 254).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Watermark" on page 68).
• You can print in various operating systems (see "System requirements" on
page 257).
• Your machine is equipped with a USB interface and/or a network interface.
Support XOA applications
The machine supports XOA custom applications.
• Regarding the XOA custom applications, please contact your XOA custom
application provider.

Features by model
Some features and optional goods may not be available depending on model or country.
Operating System
(●: Included, Blank: Not available)
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software
in the Select Software to Install window.
Operating System X430x series X425x series X422x series K435x series K430x series K425x series
Windows ● ● ● ● ● ●
Mac ● ● ● ● ● ●
Linux ● ● ● ● ● ●
Unix ● ● ● ● ● ●
Software X430x series X425x series X422x series K435x series K430x series K425x series
PCL printer driver ● ● ● ● ● ●
PS printer drivera● ● ● ● ● ●
XPS printer drivera● ● ● ● ● ●
Direct Printing Utilitya● ● ● ● ● ●

Features by model
(●: Included, Blank: Not available)
Samsung Easy Printer
Manager
Scan to PC
Settings
● ● ● ● ● ●
Fax to PC Settings
Device Settings ● ● ● ● ● ●
Samsung Printer Status ● ● ● ● ● ●
Samsung AnyWeb Printa● ● ● ● ● ●
Samsung Easy Document Creator ● ● ● ● ● ●
Easy Capture Manager ● ● ● ● ● ●
SyncThru™ Web Service ● ● ●●●●
SyncThru Admin Web Service ●●●●●●
Easy Eco Driver ● ● ● ● ● ●
Fax SamsungNetwork
PC Fax
● ● ● ● ● ●
Scan Twain scan driver ● ● ● ● ● ●
a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your
computer’s OS support the software.
Software X430x series X425x series X422x series K435x series K430x series K425x series

Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 64).
• Remove the driver and install it again (see "Installing the driver
locally" on page 36).
• Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 83).
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the LEDs" on
page 24).
A paper jam has occurred.
• Open and close the door (see "Front view 1" on page 17).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 198).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 184).
• Try a different print resolution setting (see "Opening printing
preferences" on page 65).
• Replace the toner cartridge (see "Replacing the toner
cartridge" on page 186).
Where can I download the machine’s driver?
• You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.