Samsung Odyssey Neo G7 S43CG70 Series User manual

The colour and the appearance may differ depending on the product, and the specifications are
subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
User Manual
S43CG70*

Contents
Contents
Remote Control and Peripherals
About the Samsung Smart Remote
22 Connecting the Samsung Smart Remote to the product
Precautions and Notes
Read After Installing the product
23 Picture sizes and input signals
Read Before Connecting a Computer (Supported Resolutions)
24 VESA DMT
25 VESA CVT
25 CVT Custom
Supported Resolutions forVideo Signals (CTA-861)
27 List of graphic cards supporting HDR10
Specifications
General
Appendix
Responsibility for the Pay Service (Cost to Customers)
30 Not a product defect
31 A Product damage caused by customer’s fault
31 Others
FreeSync (forAMD graphics card)
Supported Resolutions for FreeSync (VRR)
34 VESA CVT
34 CVT Custom
35 CTA-861
Before Using the Product
Safety Precautions
3 Electricity and Safety
4 Installation
5 Operation
Cleaning
Correct posture to use the product
Preparations
Installation
9 Attaching the Stand
10 Precautions for moving the product
11 Checking the space around the product
12 Adjusting the Product Tilt
Control Panel
Connections
Ports
17 Connecting the Product to a PC as a USB HUB
Tidying Up the Connected Cables

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Before Using the Product
Safety Precautions
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE
PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is
present inside. It is dangerous to make any
kind of contact with any internal part of this
product.
AC voltage: Rated voltage marked with this
symbol is AC voltage.
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
DC voltage: Rated voltage marked with this
symbol is DC voltage.
Class II product: This symbol indicates that a
safety connection to electrical earth (ground)
is not required. If this symbol is not present
on a product with a mains lead, the product
MUST have a reliable connection to protective
earth (ground).
Caution. Consult instructions for use: This
symbol instructs the user to consult the user
manual for further safety related information.
Electricity and Safety
Warning
●Do not use a damaged power cord or plug, or a loose power socket.
●Do not use multiple products with a single power socket.
●Do not touch the power plug with wet hands.
●Insert the power plug all the way in so it is not loose.
●Connect the power plug to a grounded power socket (type 1 insulated devices only).

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●Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.
●Do not place the power cord or product near heat sources.
●Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
●Do not disconnect the power cord while the product is being used.
●Only use the power cord provided with your product by Samsung. Do not use the power cord with other
products.
●Keep the power socket where the power cord is connected unobstructed.
–The power cord must be disconnected to cut off power to the product when an issue occurs.
●Hold the plug when disconnecting the power cord from the power socket.
Installation
Warning
●DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL
THE PRODUCT NEAR HEAT SOURCES.
●Keep the plastic packaging out of the reach of children.
–Children may suffocate.
●Do not install the product on an unstable orvibrating surface (insecure shelf, sloped surface, etc.)
–The product may fall and become damaged and/or cause an injury.
–Using the product in an area with excess vibration may damage the product or cause a fire.
●Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
●Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
–The product lifespan may be reduced or a fire may result.
●Do not install the product within the reach of young children.
–The product may fall and injure children.
●Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution.
And do not install or use the product in the kitchen or near the kitchen stove.

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Caution
●Do not drop the product while moving.
●Do not set down the product on its front.
●When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product
is not protruding.
–The product may fall and become damaged and/or cause an injury.
–Install the product only on cabinets or shelves of the right size.
●Set down the product gently.
–Product failure or personal injury may result.
●Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme
temperatures or a significant presence of moisture, or a place where the product will operate continuously for
an extended period of time) may seriously affect its performance.
–Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.
●Before assembling the product, place the product down on a flat and stable surface so that the screen is facing
downwards.
–The product is curved. Placing pressure on the product when on a flat surface may damage the product.
When the product is on the ground facing up or down, do not put pressure on it.
Operation
Warning
●There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.
–Contact Samsung Customer Service Centre for repairs.
●To move the product, first disconnect all the cables from it, including the power cable.
●If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately
and contact Samsung Customer Service Centre.
●Do not let children hang from the product or climb on top of it.
–Children may become injured or seriously harmed.
●If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then
contact Samsung Customer Service Centre.
–Continued use can result in a fire or electric shock.

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●Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
–The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious
injury.
●During a lightning or thunderstorm, power off the product and remove the power cable.
●Do not drop objects on the product or apply impact.
●Do not move the product by pulling the power cord or any cable.
●If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
●Do not lift or move the product by pulling the power cord or any cable.
●Do not use or keep combustible spray or an inflammable substance near the product.
●Ensure the vents are not blocked by tablecloths or curtains.
–An increased internal temperature may cause a fire.
●Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc)
into the product (via the vent or input/output ports, etc).
–Be sure to power off the product and disconnect the power cord when water or other foreign substances
have entered the product. Then contact Samsung Customer Service Centre.
●Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
–Be sure to power off the product and disconnect the power cord when water or other foreign substances
have entered the product. Then contact Samsung Customer Service Centre.
Caution
●Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or
defective pixels.
–Set the screen to power-saving mode or moving-picture screen saverwhen not using the product for an
extended period of time.
●Disconnect the power cord from the power socket if you do not plan on using the product for an extended
period of time (vacation, etc).
–Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
●Use the product at the recommended resolution and frequency.
–Your eyesight may deteriorate.

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●Do not hold the product upside-down or move it by holding the stand.
–The product may fall and become damaged or cause an injury.
●Looking at the screen too close for an extended period of time can deteriorate your eyesight.
●Do not use humidifiers or stoves around the product.
●Rest your eyes for more than 5 minutes or look at distance objects for every1 hour of product use.
●Do not touch the screen when the product has been turned on for an extended period of time as it will become
hot.
●Store small accessories out of the reach of children.
●Exercise caution when adjusting the product angle or stand height.
–Your hand or finger may get stuck and injured.
–Tilting the product at an excessive angle may cause the product to fall and an injury may result.
●Do not place heavy objects on the product.
–Product failure or personal injury may result.
Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.
"Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be
charged.)
Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
"Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1. Power off the product and PC.
2. Disconnect the power cord from the product.
"Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
3. Wipe the product with a clean, soft and dry cloth.
Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product clean.
●Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.
●Do not spray water or detergent directly on the product.
4. Connect the power cord to the product when cleaning is finished.
5. Power on the product and PC.

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Correct posture to use the product
Use the product in the correct posture as follows:
●Straighten your back.
●Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen.
●Keep your eyes directly in front of the screen.
●Adjust the angle so light does not reflect on the screen.
●Keep your forearms perpendicular to your upper arms and level with the back of your hands.
●Keep your elbows at about a right angle.
●Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to
the floor, and your arms lower than your heart.
●Do the Eye excercises or blink frequently, then eye fatigue will be relieved.

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Preparations
Installation
Attaching the Stand
"Before assembling the product, place the product down on a flat and stable surface so that the screen is facing
downwards.
"Disassembly is the reverse order of assembly.
x 4x 3
11
23
As shown in the figure, remove the product and foam
cushion, and then place the product on the table with its
front side facing the floor.
Put the stand base onto the
stand neck as the direction
shown in the figure. Check
that the stand neck is
firmly connected.
Tightly fasten the
connecting screw at the
bottom of the stand base.
3
45
Push the assembled stand into the main body in the
direction of the arrow as shown in the figure.
Tightly fasten the connecting screw at the bottom of the
main body.
4
64
7
Stand up the monitor as shown in the figure.
●Hold the lower corners or edges of the product
when moving it.
●Do not directly apply pressure on the screen.
●Do not hold the screen when moving the product.
●Do not hold the product upside down only by the
stand.
Stand assembly is complete.

- 10 -
Precautions for moving the product
●Hold the lower corners or edges of the product
when moving it.
●Do not directly apply pressure on the screen.
●Do not hold the screen when moving the product.
●Do not hold the product upside down only by the
stand.
●Do not press down on the product. There is a risk
of damaging the product.

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Checking the space around the product
Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause
fire and damage the product. Maintain enough space around the product as shown in the diagram when installing
the product.
"The exterior may differ depending on the product.
10 cm
10 cm 10 cm
10 cm
10 cm

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Adjusting the Product Tilt
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
-2.0˚ (±2.0˚) ~ 20.0˚ (±2.0˚) -2.0˚ (±2.0˚) ~ 2.0˚ (±2.0˚)
●The product tilt can be adjusted.
●When adjusting the tilt, centre of the product and avoid using excessive force to prevent damage.

- 13 -
Notes
●Using a screw longer than the standard length can damage the internal components of the product.
●The length of screws required for a wall mount that does not comply with the VESA standards may vary
depending on the specifications.
●Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop
stand using excessive force. The product may get damaged or fall and cause personal injury.
●Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the
wall-mount kit or desktop stand using excessive force.
●Samsung shall not be held liable for any product damage or personal injury caused by using a wall-mount kit
other than the one specified or from an attempt to install the wall-mount kit on your own.
●To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10 cm or farther
away from the wall.
●Be sure to use a wall-mount kit that complies with the standards.
●To install the monitor using a wall mount, disconnect the stand base from the monitor.
Model
name
VESA screw hole
specs (A * B) in
millimetres
CStandard
Screw Quantity
C
Product
Wall mount bracket
S43CG70* 200.0 x 200.0 18 ~ 20
mm M8 4
"Do not install yourWall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.

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Control Panel
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
On Off
Control menu
●Power Off
●Channel Up
●Channel Down
●Volume Up
●Volume Down
●Source

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Power button
●Press button: Display the Control menu. Select or run a focused item on the menu.
●Press and hold button: The running function is terminated.
"This function may not be supported depending on the model.
●Up/Down button: Changes the channel.
"This function may not be supported depending on the model.
●Left/Right button: Changes the volume.
"This function may not be supported depending on the model.
"The buttons may work differently depending on the situation.
Microphone switch
You can turn on or off the microphone by using the switch at the bottom of the Product.
If microphone is turned off, All voice and sound features using microphone are not available.
●The position and shape of the microphone switch may differ depending on the model.
●During analysis using data from the microphone, the data is not saved.
Power indicator
●The LED turns on when the product is turned off.
●The LED blinks when the product enters the standby mode.
"When 60 seconds elapses with no signal, the product enters the standby mode. In standby mode, the screen turns on
again when any signal is input or any button is pressed on the remote control.
●The colour and shape of parts may differ from what is shown.
●The screen may dim if the protective film on the SAMSUNG logo or the bottom of the product is not detached.
Please remove the protective film.
●When using the buttons (excluding Power) on the Samsung Smart Remote, the receiver LED does not blink.

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Connections
Using various connectors, you can also connect external devices.
Ports
"The functions available may vary depending on the product model. The colour and shape of parts may differ from what is
shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.
Port Description
Connect to a USB device.
For more information, see Connecting the Product to a PC as a USB HUB page.
Connects to a PC using a USB cable. It operates as USB 3.0 only when using USB HUB. When playing
content, it operates as USB 2.0.
Connect to an audio output device such as headphones or earphones.
Connects to a PC using a DP cable.
Connects to a source device using an HDMI cable or HDMI-DVI cable.
Use Cat7(*STP Type) cable for the connection. (10/100 Mbps)
*Shielded Twist Pair
Connect the power cord for product.
"For more information about connection to an external device, refer to Menu Connected Devices
Connection Guide.

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Connecting the Product to a PC as a USB HUB
Using the product as a hub, connect and use various source devices with the product at a time.
"To detect and start a USB device faster, connect the USB device to the port on the product. The read/write rate
will be affected by the USB device and your PC.
"For USB-related problems caused by OS, drive programmemes or software, please contact relevant suppliers.
"With the launch of various USB devices on the market, we cannot guarantee that our products are matched with all USB
devices.
"For an external mass-storage HDD requiring external power supply, be sure to connect it to an external power source.
"USB devices requiring high current may not be supported. can support a maximum current of 900mA.
"The battery can be charged in the power-saving mode, but it cannot be charged when the product is powered off.
"Charging your USB device is not possible if the power cable is disconnected from the power socket.
"The company is not liable for problems or damages to an external device caused by using an unauthorised cable for the
connection.
"Some products do not follow the USB standard, and it may cause a malfunction of the device.

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Tidying Up the Connected Cables
1
12
Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to
remove from the stand. The left side of the HOLDER-
STAND CABLE can be damaged when pulled forcibly.
3
Put both cables in the cable holder on the stand
(HOLDER-STAND CABLE) to organise the cables, as
shown in the figure.
Assembly is complete.

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Remote Control and Peripherals
You can control product operations with your Samsung Smart Remote or Remote Control. Pair external devices
such as a keyboard for ease of use.
About the Samsung Smart Remote
Learn about the buttons on the Samsung Smart Remote.
MIC / LED

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Button Description
(Power) Press to turn the Product on or off.
MIC / LED
Used as MIC when using voice recognition with the remote control.
The LED on the front will light when charging. When the battery is fully charged, the
LED will turn off.
"Do not impact the MIC hole or use a sharp object to poke into the hole.
"This function may not be supported depending on the model or geographical
area.
(Voice Assistant)
Runs Voice Assistant. Press and hold the button, say a command, and then release the
button to run Voice Assistant.
"The supported Voice Assistant's languages and features may differ by
geographical region.
"This function may not be supported depending on the model or geographical
area.
Directional button (up/down/
left/right) Moves the focus.
Select Selects or runs a focused item.
(Return) Press to return to the previous menu.