Samsung OH24E User manual

User Manual
The colour and the appearance may differ depending on the
product, and the specifications are subject to change without
prior notice to improve the performance.
OH24E OM24E

Table of contents
Before Using the Product
Copyright 6
Safety Precautions 7
Symbols 7
Cleaning 7
Storage 8
Electricity and Safety 8
Installation 9
Operation 11
Preparations
Checking the Components 14
Components 14
Parts 15
Control Panel 15
Reverse Side 16
Anti-theft Lock 17
Remote Control 18
Before Installing the Product
(Installation Guide) 20
Tilting Angle and Rotation 20
Ventilation 21
Dimensions 22
Installing the Wall Mount 23
Installing the Wall Mount Kit 23
Wall Mount Kit Specifications (VESA) 23
Remote Control (RS232C) 24
Cable Connection 24
Connection 27
Control Codes 28
Connecting and Using a Source
Device
Before Connecting 37
Pre-connection Checkpoints 37
Before connecting cables 38
Connecting to a PC 39
Connection using the D-SUB cable
(Analogue type) 39
Connection Using an HDMI-DVI Cable 39
Connection Using an HDMI Cable 40
Connecting to a Video Device 41
Connection Using an HDMI-DVI Cable 41
Connection Using an HDMI Cable 41
Connecting to an Audio System 42
Connecting the LAN Cable 42
Changing the Input source 43
Source 43
Using MDC
MDC Programme Installation/Uninstallation 44
Installation 44
Uninstallation 44
Connecting to MDC 45
Using MDC via RS-232C
(serial data communications standards) 45
Using MDC via Ethernet 46
Home feature
Player 47
Approving a connected device from the server 48
Network Channel 52
Local Channel 52
Published Content 52
Network File 52
My Templates 52
Available features in the Player page 53
Player page Settings menu 54
When Content is Running 56
File Formats Compatible with Player 58
File Formats Compatible with Video Wall 63
Schedule 65
Available features in the Schedule page 65
Template 67
Clone Product 70
2

Table of contents
ID Settings 71
Device ID 71
PC Connection Cable 71
Video Wall 72
Video Wall 72
Network Status 74
Picture Mode 75
On/Off Timer 76
On Timer 76
Off Timer 77
Holiday Management 77
Ticker 78
More settings 78
URL Launcher 79
Screen Adjustment
Picture Mode 80
Backlight / Contrast / Brightness /
Sharpness / Colour / Tint (G/R) 81
Colour Temperature 82
White Balance 83
2 Point 83
10 Point 83
Gamma 84
Calibrated value 84
Advanced Settings 85
Dynamic Contrast 86
Black Tone 86
Flesh Tone 86
RGB Only Mode 86
Colour Space 86
Motion Lighting 86
Picture Options 87
Colour Tone 88
Digital Clean View 88
MPEG Noise Filter 88
HDMI Black Level 89
Film Mode 89
Dynamic Backlight 89
Picture Size 90
Picture Size 90
Position 91
Zoom/Position 91
Resolution 92
Auto Adjustment 93
PC Screen Adjustment 93
Picture Off 94
Reset Picture 94
OnScreen Display
PIP 95
PIP Settings 95
Display Orientation 96
Onscreen Menu Orientation 96
Source Content Orientation 96
Aspect Ratio 96
Screen Protection 97
Auto Protection Time 97
Screen Burn Protection 97
Message Display 100
Source Info 100
No Signal Message 100
MDC Message 100
Download Status Message 100
Menu Language 101
Reset OnScreen Display 101
Sound Adjustment
Sound Mode 102
Sound Effect 103
Virtual Surround 103
Dialog Clarity 103
Equaliser 103
HDMI Sound 104
3

Table of contents
Sound on Video Call 104
Dolby Digital Comp 105
Speaker Settings 105
Sound Output 105
Auto Volume 106
Reset Sound 106
Network
Network Status 107
Network Settings 107
Network type 107
Network Settings (Wired) 108
Network Setting (Wireless) 110
WPS(PBC) 112
Wi-Fi Direct 113
Multimedia Device Settings 113
Screen Mirroring 114
Screen Mirroring 114
Server Network Settings 114
Connect to server 114
MagicInfo Mode 114
Server Access 114
FTP Mode 114
Device Name 115
System
Accessibility 116
Menu Transparency 116
High Contrast 116
Enlarge 116
Setup 117
Initial settings (System) 117
Time 118
Clock Set 118
DST 118
Sleep Timer 118
Power On Delay 118
Auto Source Switching 119
Auto Source Switching 119
Primary Source Recovery 119
Primary Source 119
Secondary Source 119
Power Control 120
Auto Power On 120
Max. Power Saving 120
Standby Control 120
Power Button 121
Network Standby 121
Eco Solution 122
Brightness Limit 122
Energy Saving 122
Eco Sensor 122
Screen Lamp Schedule 123
No Signal Power Off 123
Auto Power Off 123
Fan and Temperature 124
Fan Control 124
Fan Speed Setting 124
Outdoor Mode 124
Temperature Control 124
Device Manager 125
Keyboard Settings 125
Mouse Settings 126
Play via 127
Change PIN 127
Security 128
Safety Lock 128
Button Lock 128
USB Auto Play Lock 129
Mobile Connection Lock 129
General 130
Smart Security 130
BD Wise 131
Anynet+ (HDMI-CEC) 132
HDMI Hot Plug 136
DivX®Video On Demand 136
Game Mode 136
Reset System 137
4

Table of contents
Support
Software Update 138
Update now 138
Auto update 138
Contact Samsung 138
Go to Home 138
Reset All 138
Playing photos, videos and music
(Media Play)
Read the following before using media play
with a USB device 139
Using a USB device 141
Playing media content from a PC/mobile device 142
Features provided in the media content list
page 143
Menu items in the media content list page 144
Available buttons and features during
photo playback 145
Available buttons and features during
video playback 146
Available buttons and features during
music playback 147
Supported Subtitle and Media play file
formats 148
Subtitle 148
Supported image resolutions 148
Supported music file formats 149
Supported Video Formats 149
Troubleshooting Guide
Requirements Before Contacting
Samsung Customer Service Centre 151
Testing the Product 151
Checking the Resolution and Frequency 151
Check the followings. 152
Q & A 157
Specifications
General 159
PowerSaver 161
Preset Timing Modes 162
Appendix
Responsibility for the Pay Service
(Cost to Customers) 164
Not a product defect 164
A Product damage caused by customer's fault 164
Others 164
Optimum Picture Quality and Afterimage
Burn-in Prevention 165
Optimum Picture Quality 165
Prevention of Afterimage Burn-in 165
Licence 167
Terminology 168
5

6
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
©2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•An administration fee may be charged if either
-(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-(b) you bring the unit to a repair Centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•The amount of such administration charge will be advised to you before any work or home visit is carried out.
Chapter 01

7
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Cleaning
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―Take the following steps when cleaning.
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
!
3
Wipe the product with a clean, soft and dry cloth.
•Do not use detergents that contain alcohol, solvent or
surface-active agents.
•Do not spray water or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.

8
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-
coloured stains on the product.
―Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be
charged).
Electricity and Safety
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•An electric shock or fire may result.
Do not use multiple products with a single power socket.
•Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock
may result.
!
Insert the power plug all the way in so it is not loose.
•An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
•An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the
power cord under a heavy object.
•Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•A fire or electric shock may result.
!
Clean any dust around the pins of the power plug or the power socket with
a dry cloth.
•A fire may result.

9
Caution
Do not disconnect the power cord while the product is being used.
•The product may become damaged by an electric shock.
!
Only use the power cord provided with your product by Samsung. Do not
use the power cord with other products.
•A fire or electric shock may result.
!
Keep the power socket where the power cord is connected unobstructed.
•The power cord must be disconnected to cut off power to the product
when an issue occurs.
•Note that the product is not completely powered down by using only
the power button on the remote.
!
Hold the plug when disconnecting the power cord from the power socket.
•An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•A fire may result.
!
Have a technician install the wall-mount hanger.
•Installation by an unqualified person can result in an injury.
•Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
•An increased internal temperature may cause a fire.
!
Install the product at least 10 cm away from the wall to allow ventilation.
•An increased internal temperature may cause a fire.
!
Keep the plastic packaging out of the reach of children.
•Children may suffocate.

10
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.)
•The product may fall and become damaged and/or cause an injury.
•Using the product in an area with excess vibration may damage the
product or cause a fire.
Do not install the product within the reach of young children.
•The product may fall and injure children.
•As the front is heavy, install the product on a flat and stable surface.
Edible oil, such as soybean oil, can damage or deform the product. Do not
install the product in a kitchen or near a kitchen counter.
Caution
!
Do not drop the product while moving.
•Product failure or personal injury may result.
Do not set down the product on its front.
•The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•The product may fall and become damaged and/or cause an injury.
•Install the product only on cabinets or shelves of the right size.
!
Set down the product gently.
•Product failure or personal injury may result.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of fine
dust, chemical substances, extreme temperatures or a significant presence
of moisture, or a place where the product will operate continuously for an
extended period of time) may seriously affect its performance.
•Be sure to consult Samsung Customer Service Centre if you want to
install the product at such a place.

11
Operation
Warning
There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself.
•A fire or electric shock may result.
•Contact Samsung Customer Service Centre for repairs.
!
Before moving the product, turn off the power switch and disconnect the
power cable and all other connected cables.
•Otherwise, the power cord may be damaged and a fire or electric
shock may result.
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cord immediately and contact Samsung Customer
Service Centre.
•An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
•Children may become injured or seriously harmed.
If the product is dropped or the outer case is damaged, turn off the power
switch and disconnect the power cord. Then contact Samsung Customer
Service Centre.
•Continued use can result in a fire or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on
top of the product.
•The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
!
During a lightning or thunderstorm, power off the product and remove the
power cable.
•A fire or electric shock may result.
!
Do not drop objects on the product or apply impact.
•A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
•Product failure, an electric shock or fire may result from a damaged
cable.
!GAS
If a gas leakage is found, do not touch the product or power plug. Also,
ventilate the area immediately.
•Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
•Product failure, an electric shock or fire may result from a damaged
cable.
!
Do not use or keep combustible spray or an inflammable substance near
the product.
•An explosion or fire may result.

12
Ensure the vents are not blocked by tablecloths or curtains.
•An increased internal temperature may cause a fire.
100
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or input/
output ports, etc).
•Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Centre.
•Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
•Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Centre.
•Product failure, an electric shock or fire may result.
Do not block the vent on the product. The product may not function
properly due to potential overheating.
―Model OH24E is only supported.
Do not attempt to insert your fingers or objects into the vents.
•Product failure or personal injury may result.
―Model OH24E is only supported.
Caution
!
Leaving the screen fixed on a stationary image for an extended period of
time may cause afterimage burn-in or defective pixels.
•Activate power-saving mode or a moving-picture screen saver if you
will not be using the product for an extended period of time.
-_-
!
Disconnect the power cord from the power socket if you do not plan on
using the product for an extended period of time (vacation, etc).
•Dust accumulation combined with heat can cause a fire, electric shock
or electric leakage.
!
Use the product at the recommended resolution and frequency.
•Your eyesight may deteriorate.
Do not hold the product upside-down or move it by holding the stand.
•The product may fall and become damaged or cause an injury.
!
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.
!
Rest your eyes for more than 5 minutes for every 1 hour of product use.
•Eye fatigue will be relieved.

13
Do not touch the screen when the product has been turned on for an
extended period of time as it will become hot.
!
Store small accessories out of the reach of children.
!
Exercise caution when adjusting the product angle or stand height.
•Your hand or finger may get stuck and injured.
•Tilting the product at an excessive angle may cause the product to fall
and an injury may result.
Do not place heavy objects on the product.
•Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
•Having the sound too loud may damage your hearing.
Be careful that children do not place the battery in their mouths when
removed from the remote control. Place the battery in a location that
children or infants cannot reach.
•If children have had the battery in their mouths, consult your doctor
immediately.
When replacing the battery, insert it with the right polarity (+, -).
•Otherwise, the battery may become damaged or it may cause fire,
personal injury or damage due to leakage of the internal liquid.
!
Use only the specified standardized batteries, and do not use a new battery
and a used battery at the same time.
•Otherwise, the batteries may be damaged or cause fire, personal injury
or damage due to a leakage of the internal liquid.
!
The batteries (and rechargeable batteries) are not ordinary refuse and must
be returned for recycling purposes. The customer is responsible for returning
the used or rechargeable batteries for recycling.
•The customer can return used or rechargeable batteries to a nearby
public recycling Centre or to a store selling the same type of the
battery or rechargeable battery.

14
-Contact the vendor where you
purchased the product if any
components are missing.
-The pictures may look different from the
actual components.
-A stand is not provided with the product.
To install a stand, you can purchase one
separately.
Checking the Components
Components
Quick Setup Guide Warranty card
(Not available in some locations) Regulatory guide Power cord
+
+
-
-
Batteries
(Not available in some locations) Remote Control Light sensor (Model OM24E is only supported.)
Preparations
Chapter 02

15
Parts
Control Panel
Speaker
OH24E
OM24E
POWER
OH24E OM24E
A
Remote sensor Spacer logo
―The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
Buttons Description
Power button
Use this button for turning the Display on and off.
―Model OM24E is only supported.
Source button
Select the connected input source.
―Model OM24E is only supported.
Spacer logo
Do not pull on the spacer logo using force. The logo may tear or break off.
―Model OM24E is only supported.
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product
to perform the corresponding function.
―Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
OH24E: Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30 from the left and right.
OM24E: Use the remote control within 1 m to 3 m from the sensor on the product at an angle of 30 from the left and right.
―On the OM24E, the remote control sensor is built into the position marked
A
.
―Store used batteries out of reach of children and recycle.
―Do not use a new and used battery together. Replace both batteries at the same time.
―Remove batteries when the remote control is not to be used for an extended period of time.

16
Reverse Side
―The colour and shape of parts may differ from what is shown. Specifications are
subject to change without notice to improve quality.
OH24E
OM24E
OM24E
OH24E OM24E
RJ45 RS232C
IN
HDMI IN AUDIO
OUT
USB
AMBIENT
SENSOR IN
RGB /
HDMI /
AUDIO IN
RGB IN
USB
Port Description
AMBIENT SENSOR IN
Supplies power to the external sensor board or receives the light sensor signal.
―Model OM24E is only supported.
RGB / HDMI / AUDIO IN
Receives sound from a PC via an audio cable.
―Model OM24E is only supported.
RGB IN
Connects to a source device using a D-SUB cable.
―Model OM24E is only supported.
USB
Connect to a USB memory device.
HDMI IN
Connects to a source device using an HDMI cable.
RJ45
Connects to MDC using a LAN cable.
RS232C IN
Connects to MDC using an RS232C adapter.
AUDIO OUT
Connects to the audio of a source device.
―Because the OH24E is a waterproof product, there is not enough space for cable storage. A cored or thick HDMI cable is
difficult to store and may cause issues when you use the product.

17
Anti-theft Lock
―An anti-theft lock allows you to use the product securely even in public places.
―The locking device shape and locking method depend on the manufacturer. Refer to the user guide
provided with your anti-theft locking device for details.
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
To lock an anti-theft locking device:
OH24E OM24E
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
-An anti-theft locking device can be purchased separately.
-Refer to the user guide provided with your anti-theft locking device for details.
-Anti-theft locking devices can be purchased at electronics retailers or online.

18
-Remote control button functions may
differ for different products.
-Remove batteries when the remote
control is not to be used for an extended
period of time.
Remote Control
―Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
―A button without a description in the image below is not supported on the product.
HOME
MENU
POWER
OFF
VOL
MagicInfo
Player I
.QZ
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
SYMBOL
0
PRS
7
TUV
8
WXY
9
MUTE
SOURCE
CH
DEL-/-- CH LIST
Power off the product.
Number buttons
Enter the password in the OSD menu.
Mute the sound.
Unmuting the sound: Press MUTE again or press
the volume control(+ VOL -) button.
Go to Home Launch Button.
Power on the product.
Adjust the volume.
Change the input source.
Display or hide the onscreen display menu, or
return to the previous menu.

19
TOOLS INFO
SET
UNSET
LOCK
PC
A
DVI
B
HDMI
C
DP
D
EXITRETURN
IR control
Display information about the current input
source.
Move to the upper, lower, left or right menu, or
adjust an option's setting.
Confirm a menu selection.
Exit the current menu.
OH24E : Manually select a connected input
source from HDMI.
OM24E : Manually select a connected input
source from PC and HDMI.
It sets safe lock function.
Used in Anynet+ mode and multimedia mode.
Quickly select frequently used functions.
Return to the previous menu.
If multiple products are connected through the
Video Wall feature, press the SET button and
enter a product ID using the number buttons.
Control the product using the remote control.
Cancel a value that has been set using the SET
button and control all connected products using
the remote control.
-Remote control button functions may
differ for different products.
To place batteries in the remote control

20
Before Installing the Product
(Installation Guide)
15˚
15˚
OM24E
OH24E
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
•Ensure that an authorized installation company installs the wall mount.
•Otherwise, it may fall and cause personal injury.
•Make sure to install the specified wall mount.
Tilting Angle and Rotation
―Contact Samsung Customer Service Centre for further details.
•The product can be tilted at a maximum angle of 15 from a perpendicular wall surface.
•To use the product vertically (portrait), turn it clockwise so that the LED is pointing down.