Samsung OH24E User manual

User Manual
The colour and the appearance may differ depending on the
product, and the specifications are subject to change without
prior notice to improve the performance.
OH24E OM24E

Table of contents
Before Using the Product
Copyright 6
Safety Precautions 7
Symbols 7
Cleaning 7
Storage 8
Electricity and Safety 8
Installation 9
Operation 11
Preparations
Checking the Components 14
Components 14
Parts 15
Control Panel 15
Reverse Side 16
Anti-theft Lock 17
Remote Control 18
Before Installing the Product
(Installation Guide) 20
Tilting Angle and Rotation 20
Ventilation 21
Dimensions 22
Installing the Wall Mount 23
Installing the Wall Mount Kit 23
Wall Mount Kit Specifications (VESA) 23
Remote Control (RS232C) 24
Cable Connection 24
Connection 27
Control Codes 28
Connecting and Using a Source
Device
Before Connecting 37
Pre-connection Checkpoints 37
Before connecting cables 38
Connecting to a PC 39
Connection using the D-SUB cable
(Analogue type) 39
Connection Using an HDMI-DVI Cable 39
Connection Using an HDMI Cable 40
Connecting to a Video Device 41
Connection Using an HDMI-DVI Cable 41
Connection Using an HDMI Cable 41
Connecting to an Audio System 42
Connecting the LAN Cable 42
Changing the Input source 43
Source 43
Using MDC
MDC Programme Installation/Uninstallation 44
Installation 44
Uninstallation 44
Connecting to MDC 45
Using MDC via RS-232C
(serial data communications standards) 45
Using MDC via Ethernet 46
Home feature
Player 47
Approving a connected device from the server 48
Network Channel 52
Local Channel 52
Published Content 52
Network File 52
My Templates 52
Available features in the Player page 53
Player page Settings menu 54
When Content is Running 56
File Formats Compatible with Player 58
File Formats Compatible with Video Wall 63
Schedule 65
Available features in the Schedule page 65
Template 67
Clone Product 70
2

Table of contents
ID Settings 71
Device ID 71
PC Connection Cable 71
Video Wall 72
Video Wall 72
Network Status 74
Picture Mode 75
On/Off Timer 76
On Timer 76
Off Timer 77
Holiday Management 77
Ticker 78
More settings 78
URL Launcher 79
Screen Adjustment
Picture Mode 80
Backlight / Contrast / Brightness /
Sharpness / Colour / Tint (G/R) 81
Colour Temperature 82
White Balance 83
2 Point 83
10 Point 83
Gamma 84
Calibrated value 84
Advanced Settings 85
Dynamic Contrast 86
Black Tone 86
Flesh Tone 86
RGB Only Mode 86
Colour Space 86
Motion Lighting 86
Picture Options 87
Colour Tone 88
Digital Clean View 88
MPEG Noise Filter 88
HDMI Black Level 89
Film Mode 89
Dynamic Backlight 89
Picture Size 90
Picture Size 90
Position 91
Zoom/Position 91
Resolution 92
Auto Adjustment 93
PC Screen Adjustment 93
Picture Off 94
Reset Picture 94
OnScreen Display
PIP 95
PIP Settings 95
Display Orientation 96
Onscreen Menu Orientation 96
Source Content Orientation 96
Aspect Ratio 96
Screen Protection 97
Auto Protection Time 97
Screen Burn Protection 97
Message Display 100
Source Info 100
No Signal Message 100
MDC Message 100
Download Status Message 100
Menu Language 101
Reset OnScreen Display 101
Sound Adjustment
Sound Mode 102
Sound Effect 103
Virtual Surround 103
Dialog Clarity 103
Equaliser 103
HDMI Sound 104
3

Table of contents
Sound on Video Call 104
Dolby Digital Comp 105
Speaker Settings 105
Sound Output 105
Auto Volume 106
Reset Sound 106
Network
Network Status 107
Network Settings 107
Network type 107
Network Settings (Wired) 108
Network Setting (Wireless) 110
WPS(PBC) 112
Wi-Fi Direct 113
Multimedia Device Settings 113
Screen Mirroring 114
Screen Mirroring 114
Server Network Settings 114
Connect to server 114
MagicInfo Mode 114
Server Access 114
FTP Mode 114
Device Name 115
System
Accessibility 116
Menu Transparency 116
High Contrast 116
Enlarge 116
Setup 117
Initial settings (System) 117
Time 118
Clock Set 118
DST 118
Sleep Timer 118
Power On Delay 118
Auto Source Switching 119
Auto Source Switching 119
Primary Source Recovery 119
Primary Source 119
Secondary Source 119
Power Control 120
Auto Power On 120
Max. Power Saving 120
Standby Control 120
Power Button 121
Network Standby 121
Eco Solution 122
Brightness Limit 122
Energy Saving 122
Eco Sensor 122
Screen Lamp Schedule 123
No Signal Power Off 123
Auto Power Off 123
Fan and Temperature 124
Fan Control 124
Fan Speed Setting 124
Outdoor Mode 124
Temperature Control 124
Device Manager 125
Keyboard Settings 125
Mouse Settings 126
Play via 127
Change PIN 127
Security 128
Safety Lock 128
Button Lock 128
USB Auto Play Lock 129
Mobile Connection Lock 129
General 130
Smart Security 130
BD Wise 131
Anynet+ (HDMI-CEC) 132
HDMI Hot Plug 136
DivX®Video On Demand 136
Game Mode 136
Reset System 137
4

Table of contents
Support
Software Update 138
Update now 138
Auto update 138
Contact Samsung 138
Go to Home 138
Reset All 138
Playing photos, videos and music
(Media Play)
Read the following before using media play
with a USB device 139
Using a USB device 141
Playing media content from a PC/mobile device 142
Features provided in the media content list
page 143
Menu items in the media content list page 144
Available buttons and features during
photo playback 145
Available buttons and features during
video playback 146
Available buttons and features during
music playback 147
Supported Subtitle and Media play file
formats 148
Subtitle 148
Supported image resolutions 148
Supported music file formats 149
Supported Video Formats 149
Troubleshooting Guide
Requirements Before Contacting
Samsung Customer Service Centre 151
Testing the Product 151
Checking the Resolution and Frequency 151
Check the followings. 152
Q & A 157
Specifications
General 159
PowerSaver 161
Preset Timing Modes 162
Appendix
Responsibility for the Pay Service
(Cost to Customers) 164
Not a product defect 164
A Product damage caused by customer's fault 164
Others 164
Optimum Picture Quality and Afterimage
Burn-in Prevention 165
Optimum Picture Quality 165
Prevention of Afterimage Burn-in 165
Licence 167
Terminology 168
5

6
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
©2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•An administration fee may be charged if either
-(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-(b) you bring the unit to a repair Centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•The amount of such administration charge will be advised to you before any work or home visit is carried out.
Chapter 01

7
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Cleaning
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―Take the following steps when cleaning.
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
!
3
Wipe the product with a clean, soft and dry cloth.
•Do not use detergents that contain alcohol, solvent or
surface-active agents.
•Do not spray water or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.

8
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-
coloured stains on the product.
―Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be
charged).
Electricity and Safety
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•An electric shock or fire may result.
Do not use multiple products with a single power socket.
•Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock
may result.
!
Insert the power plug all the way in so it is not loose.
•An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
•An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the
power cord under a heavy object.
•Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•A fire or electric shock may result.
!
Clean any dust around the pins of the power plug or the power socket with
a dry cloth.
•A fire may result.

9
Caution
Do not disconnect the power cord while the product is being used.
•The product may become damaged by an electric shock.
!
Only use the power cord provided with your product by Samsung. Do not
use the power cord with other products.
•A fire or electric shock may result.
!
Keep the power socket where the power cord is connected unobstructed.
•The power cord must be disconnected to cut off power to the product
when an issue occurs.
•Note that the product is not completely powered down by using only
the power button on the remote.
!
Hold the plug when disconnecting the power cord from the power socket.
•An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•A fire may result.
!
Have a technician install the wall-mount hanger.
•Installation by an unqualified person can result in an injury.
•Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
•An increased internal temperature may cause a fire.
!
Install the product at least 10 cm away from the wall to allow ventilation.
•An increased internal temperature may cause a fire.
!
Keep the plastic packaging out of the reach of children.
•Children may suffocate.

10
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.)
•The product may fall and become damaged and/or cause an injury.
•Using the product in an area with excess vibration may damage the
product or cause a fire.
Do not install the product within the reach of young children.
•The product may fall and injure children.
•As the front is heavy, install the product on a flat and stable surface.
Edible oil, such as soybean oil, can damage or deform the product. Do not
install the product in a kitchen or near a kitchen counter.
Caution
!
Do not drop the product while moving.
•Product failure or personal injury may result.
Do not set down the product on its front.
•The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•The product may fall and become damaged and/or cause an injury.
•Install the product only on cabinets or shelves of the right size.
!
Set down the product gently.
•Product failure or personal injury may result.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of fine
dust, chemical substances, extreme temperatures or a significant presence
of moisture, or a place where the product will operate continuously for an
extended period of time) may seriously affect its performance.
•Be sure to consult Samsung Customer Service Centre if you want to
install the product at such a place.