Samsung QB43C User manual

User Manual
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
QB43C QB50C QB55C QB65C QB75C QB85C
QB55C-N QB65C-N QB75C-N QB85C-N
QH43C QH50C QH55C QH65C QH75C
QM43C QM50C QM55C QM65C QM75C QM85C
The colour and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under16 hours. (Supported models: QB*C,
QB*C-N)
If the product is used for longer than 16 hours a day, the warranty may be void.

Table of contents
Before Using the Product
Safety Precautions 4
Safety symbols 4
Electricity and Safety 5
Installation 6
Operation 8
Precautions when handling the panel 10
Cleaning 11
Storage and Maintenance 12
Preparations
Checking the Components 13
Parts 14
Ports 15
Control menu 17
Remote Control 18
2
Before Installing the Product (Installation
Guide) 20
Tilting Angle and Rotation 20
Ventilation 20
Installing the Wall Mount 21
Preparing before installing Wall-Mount 21
Installing the Wall Mount 21
Wall Mount Kit Specifications (VESA) 22
Connecting and Using
a Source Device
Before Connecting 23
Pre-connection Checkpoints 23
Connecting to a PC 23
Connection Using an HDMI Cable 23
Connection Using an HDMI-DVI Cable 24
Connecting to a Video Device 25
Connection Using an HDMI Cable 25
Connection Using an HDMI-DVI Cable 25
Connecting HDMI to Sound system and
Video device 26
Connecting to an Audio System 26
Connecting the LAN Cable 26
Changing the Input source 27
Source 27
Multiple Display Control
Cable Connection 28
RS232C Cable 28
LAN Cable 29
Connection 31
Control Codes 32
Using MDC 39
MDC Programme
Installation/Uninstallation 39

Table of contents
3
Home Screen
Favourites 40
Features 41
MagicInfo 42
Schedule 49
Web browser 50
Custom Home 53
Screen Mirroring 54
Workspace 55
SMARTVIEW+ 56
APPS 57
Settings 58
Network 58
Clone Product 59
ID Settings 60
Video Wall 61
On/Off Timer 63
Ticker 65
Menu
Picture 66
OnScreen Display 70
Sound 72
Network 74
Network Settings (Wired) 75
Network Settings (Wireless) 77
Use WPS 79
System 82
Support 94
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 96
Testing the Product 96
Checking the Resolution and Frequency 96
Check the followings. 97
Specifications
General 103
Preset Timing Modes 105
Appendix
Responsibility for the Pay Service (Cost to
Customers) 106
Not a product defect 106
A Product damage caused by customer's
fault 106
Others 106
Prevention of Afterimage Burn-in 107
What is afterimage burn-in? 107
Recommended prevention practices 107
Licence 108

4
Before Using the Product
Chapter 01
The following safety instructions are to ensure your personal safety and prevent property
damage. Please read the following to ensure the proper use of the product.
Safety symbols
Symbol Name Meaning
Warning A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions
are not followed.
Prohibition Do NOT attempt.
Instruction Follow directions.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Class II product: This symbol indicates
that a safety connection to electrical
earth (ground) is not required. If this
symbol is not present on a product
with a mains lead, the product
MUST have a reliable connection to
protective earth (ground).
Caution. Consult instructions for use:
This symbol instructs the user to
consult the user manual for further
safety related information.
Safety Precautions

5
Electricity and Safety
"The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Do not bend or pull the power cord with force. Be careful not to leave
the power cord under a heavy object.
Product failure, an electric shock or fire may result from a damaged
cable.
Do not connect multiple products to a single power socket.
Overheated power sockets may cause a fire.
Insert the power plug all the way in so it is not loose.
An unsecure connection may cause a fire.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
A fire may result.
Connect the power plug to a grounded power socket. (Except for devices that do not
provide grounding)
An electric shock or injury may result.
Do not use a damaged power plug or a loose power socket.
An electric shock or fire may result.

6
Caution
Hold the plug when disconnecting the power cord from the power
socket.
An electric shock or fire may result.
When connecting the power plug to the port, be sure to connect it
completely.
If the power plug is not completely connected to the port, the plug
may be unexpectedly disconnected, or there is a risk of overheating
due to overcurrent, leading to safety accidents.
Only use the power cord provided with your product by Samsung. Do not use the
power cord with other products.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
When a problem occurs with the product, the power cord must be unplugged to
completely cut off power to the product. Note that the product is not completely
powered down by using only the power button on the remote.
Do not disconnect the power cord while the product is being used.
The product may become damaged by an electric shock.
Installation
Warning
Before moving the product, turn off the power switch and disconnect
the power cord and all other connected cables.
Damage to the cable may cause a fire or electric shock.
When installing the product, keep it at a distance from the wall so
that it is well ventilated.
An increased internal temperature may cause a fire.
Do not install the product in a poorlyventilated space such as
bookcase or closet.
An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
Children's misuse of the plastic packaging may cause suffocation.
Do not install the power cord (DC power supply) and the product near
heat sources.
(Candles, mosquito repellents, cigarettes, sprays, heating devices,
places exposed to direct sunlight, and more)

7
When installing the product, fix it firmly so that it does not fall.
If the product is not fixed firmly and a child touches the product while
playing, the product may fall, causing damage to the product or injury
to the child.
Do not install the product in a kitchen or near a kitchen counter.
Edible oil or oil vapor can damage or deform the product.
Have a technician install the wall-mount hanger.
Installation by an unqualified person can result in an injury. Only use approved
cabinets.
If the product is installed in an unusual location, the surrounding environment may
cause a serious quality problem. Therefore, be sure to contact Samsung Customer
Service Center before installation.
(Places where many fine dusts are generated, places where chemicals are used,
places with too high or low temperatures, places with a lot of moisture or water,
transportation equipment such as vehicles, airports and stations used continuously
for a long time, and more)
Caution
Do not drop the product while moving.
The product may fall, causing personal injury or product damage.
Do not lay down the product on its front.
The screen may become damaged.
Prolonged exposure to direct sunlight may discolour the surface of the screen display.

8
Operation
Warning
If the product generates a strange noise, a burning smell, or smoke,
unplug the power plug immediately and contact your Samsung
Customer Service Center.
An electric shock or fire may result.
Keep the remote control batteries and the small accessories out of
the reach of children. Ensure children do not swallow any of them.
If children have had the battery in their mouths, consult your doctor
immediately.
If the product is dropped or its appearance is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Center.
Continued use can result in an electric shock or a fire.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged
cable.
Ensure the vents are not blocked by tablecloths or curtains.
An increased internal temperature may cause a fire.
Do not apply an impact to the product.
The screen display may be damaged.
An electric shock or fire may result.
Do not insert metallic objects (chopsticks, coins, hairpins, etc)
or objects that burn easily (paper, matches, etc) into the product
(through the vent or input/output ports, etc).
If foreign substances enter the product, be sure to power off the
product and disconnect the power cord. Then contact Samsung
Customer Service Centre.
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
If foreign substances such as water enter the product, be sure
to disconnect the power cord. Then contact Samsung Customer
Service Centre.
Product failure, an electric shock or fire may result.
During a lightning or thunderstorm, power off the product and
disconnect the power cord.
An electric shock or fire may result.
Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.

9
Do not hang on or climb on the product.
The product may fall, causing personal injury or even death.
Be especially careful that children do not hang on or climb on the
product.
While the power plug is plugged into a power socket, do not insert
a chopstick or other conductor into a remaining power socket. Also,
after disconnecting the power plug from the power socket, do not
touch the pins of the plug immediately.
Otherwise, an electric shock may result.
There is a high voltage inside the product. Never disassemble, repair
or modify the product yourself.
Contact Samsung Customer Service Centre for repairs.
An electric shock or fire may result.
If a gas leakage is found, do not touch the product or the power plug, and ventilate the
room immediately.
Sparks can cause an explosion or fire.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Caution
Insert each battery so that its polarity (+, –) is correct.
If the polarity is not correct, the battery may rupture or the
internal fluid may leak, causing contamination and damage to the
surroundings, fire, or personal injury.
Do not place heavy objects on the product.
Product failure or personal injury may result.
When you do not use the product for a long time due to vacation or other reason,
disconnect the power cord from the power socket.
Dust accumulation combined with heat can cause a fire, electric shock or electric
leakage.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
The batteries (and rechargeable batteries) are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the used or
rechargeable batteries for recycling.
The customer can return used or rechargeable batteries to a nearby public recycling
centre or to a store selling the same type of the battery or rechargeable battery.

10
Rest your eyes for more than 5 minutes for every1 hour of product use.
Eye fatigue will be relieved.
Leaving the screen fixed on a stationary image for an extended period of time may
cause afterimage burn-in or defective pixels.
When you do not use the product for a long time, activate power-saving mode or set
the screen saver to moving-picture mode.
Do not use or keep combustible spray or an inflammable substance near the product.
An explosion or fire may result.
Use only the specified standardized batteries, and do not use a new battery and a used
battery at the same time.
Otherwise, the batteries may be damaged or cause fire, personal injury or damage due
to a leakage of the internal liquid.
Do not watch the product screen too closely and continuously for a long time.
Your eyesight may deteriorate.
Do not lift or move the product when it is in operation.
Do not touch the screen when the product has been turned on for an extended period
of time as it will become hot.
When using headphones or earphones, do not turn the volume too high or use them
for a long time.
Damage to your hearing may result.
Precautions when handling the panel
"The colour and the appearance may differ depending on the model.
Do not stand the product as shown in the image. The panel is fragile
and can get damaged.
15 mm
Do not hold or grasp any area of the product within 15 mm from the
front.

11
Cleaning
Warning
Do not spray water or cleaner directly on the product.
The product’s surface may be damaged, or the markings may be
erased.
An electric shock or fire may result.
Caution
When cleaning, be sure to disconnect the power plug and wipe gently with a soft and
dry cloth such as superfine fibers or cotton flannels to prevent scratches.
The product's surface may be damaged, or the markings may be erased.
Be sure to use a soft and dry cloth such as superfine fibers or cotton flannels because
the surface of the product and the screen display are vulnerable to scratches.
The product's surface or the screen display can be easily scratched with foreign
substances.
Do not apply chemicals containing alcohol, solvent, or surfactant such as wax,
benzene, thinner, pesticide, air freshener, lubricant, or cleaner to the product.
The product's exterior may be discoloured or cracked, the surface of the panel may be
peeled off, or the markings may be erased.

12
Storage and Maintenance
Cleaning the exterior and display
Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.
1 2 3
Precautions
Do not scratch the screen
with nails or sharp objects.
Scratches may leave marks or
damage the product.
Do not spray water directly
on any part of the product.
Product failure, an electric
shock or fire may result from
water that enters the product.
Due to the characteristics of
high-glossy products, using
a UV humidifier nearby may
create white-coloured stains
on the product.
Removing a sticker attached on the screen may leave residues. Clean the residues before
watching the screen.
Do not strongly press and rub the product. Damage to the product may result.
Do not wipe the screen with chemicals. Product failure may result.
Contact Samsung Customer Service Centre if the inside of the product needs cleaning
(service fee will be charged).
We recommend wearing clean gloves when touching the front panel instead of bare hands.

13
Preparations
Chapter 02
"Contact the vendor where you
purchased the product if any
components are missing.
"The appearance of the components
may differfrom the images shown.
"A stand is not provided with the
product. To install a stand, you can
purchase one separately.
"The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Checking the Components
Quick Setup Guide Warranty card
(Not available in some locations) Regulatory guide Power cord
Batteries (AAA x 2)
(Not available in some locations) Remote Control RS232C adapter

14
Parts
Power button
Power indicator
Panel Key
Speaker
Power
2.5 m 2.5 m
30°
30°
Remote sensor
4 m
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
Parts Description
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product
to perform the corresponding function.
"Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Use the remote sensor while holding down the sliding panel key.
Panel Key
To use the panel key, make sure the sliding panel key is not
protruding from the bottom of the product.
Power button Turns the product on or off.
Remote sensor in the screen: Use the remote control within 2.5 m to 4 m from the sensor on the product at an angle
of 30° from the left and right.
Remote sensor at the bottom: Use the remote control within 7m to 10 m from the sensor on the product at an angle
of 30° from the left and right.
"To enhance the IR receiver performance, connect an external IR cable (sold separately) to the IR IN port.

15
Ports
"The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
QH43C/ QH50C/ QH55C/ QH65C/ QH75C/ QM43C/ QM50C
/ QM55C/ QM65C/ QM75C/ QM85C
Port Description
USB 2 ¨(1.0A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of 1.0A.
If the maximum value is exceeded, USB ports may not work.
USB 1 ¨(0.5A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
Outputs sound to an audio device through an audio cable.
DP
Connects to a PC using a DP cable.
HDMI 3 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI 2
HDMI 1
RJ45
Connects to MDC and the Internet using a LAN cable. (10/100 Mbps)
"Use Cat7(*STP Type) cable for the connection.
*Shielded Twisted Pair.
RS232C
Connects to MDC using an RS232C adapter.
RS232C
Connects to MDC using an RS232C adapter.
IR
Connects to an external IR cable that receives signals from the remote control.

16
QB43C/ QB50C/ QB55C/ QB55C-N / QB65C/ QB65C-N /
QB75C/ QB75C-N / QB85C/ QB85C-N
Port Description
USB 2 ¨(1.0A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of 1.0A.
If the maximum value is exceeded, USB ports may not work.
USB 1 ¨(0.5A)
Connect to a USB memory device.
"The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
Outputs sound to an audio device through an audio cable.
HDMI 3 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI 2
HDMI 1
RJ45
Connects to MDC and the Internet using a LAN cable. (10/100 Mbps)
"Use Cat7(*STP Type) cable for the connection.
*Shielded Twisted Pair.
RS232C
Connects to MDC using an RS232C adapter.
RS232C
Connects to MDC using an RS232C adapter.
IR
Connects to an external IR cable that receives signals from the remote control.

17
Control menu
"The power button(«) is located on the bottom of the product.
"If you press the power button on the product when the product is
turned on, the control menu will be displayed.
Power off Source
Press: Move Press & Hold: Select
Items Description
Power off
Power off the product.
With the control menu screen displayed, briefly press the power button to
move the cursor to Power off , and then press and hold the power button to
turn off the product.
Source
Select the connected input source.
With the control menu screen displayed, briefly press the power button to
move the cursor to Source , and then press and hold the power button to
display the input source screen.
With the input source screen displayed, press and hold the power button to
switch to the desired input source.
"The power button can only be used for Power off and Source.
"To exit from the control menu screen, wait for 3 seconds or more without pressing the power button.

18
Remote Control
"Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
"A button without a description in the image below is not supported on the product.
"The FREEZE function is only available for Source.
Adjust the volume.
Power off the product.
Number buttons
Use to enter a PIN, enter a Date, etc.
Power on the product.
Change the input source.
Display or hide the onscreen display menu, or
return to the previous menu.
A shortcut button to Home screen (MagicInfo).
Mute the sound.
Unmuting the sound: Press MUTE again
or press the volume control(+ VOL -)
button.
Use this hotkey to directly access MagicInfo.
"This hotkey is available when a network
box is connected. You can purchase a
network box separately.
"This function may not be supported
depending on the model.
Stop the screen.
Turns off the screen only. To turn the screen
back on, press it again.
"Remote control button functions
may differ for different products.

19
Move to the upper, lower, left or right menu,
or adjust an option's setting.
Confirm a menu selection.
Exit the current menu.
Select from the connected external devices.
"Some models may not support all port
types.
Use these buttons with specific features. Use
these buttons according to the directions on
the product screen.
Display information about the current input
source.
Return to the previous menu.
Quickly select frequently used functions by
pressing it while a content is playing.
It sets safe lock function.
Press the SET button and enter a device ID
using numeric buttons. Control the product
using the remote control.
Cancel a value that has been set using the SET
button and control all connected products
using the remote control.
"Remote control button functions
may differ for different products.
To place batteries in the remote control (AAA x 2)
"Remove batteries when the remote control is not to be used for an extended period of time.

20
Before Installing the Product (Installation
Guide)
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance
with the installation instructions.
Ensure that an authorised installation company installs the wall mount.
Otherwise, it may fall and cause personal injury.
Make sure to install the specified wall mount.
Tilting Angle and Rotation
"Contact Samsung Customer Service Centre for further details.
The product can be tilted at a maximum angle of 15° from a perpendicular wall surface.
To use the product in Portrait mode, rotate clockwise until the power indicator (Aor B) is
positioned as shown in the images below.
15°
AB
A
B
"Do not use this model installed on a ceiling, floor, or table.
Ventilation
"Contact Samsung Customer Service Centre for further details.
Installation on a PerpendicularWall
AMinimum 7. 5 mm
BAmbient temperature: Under 35 °C
A
B