Samsung QB43N User manual

User Manual
© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are
property of their respective owners.
QBN (QB43N QB49N QB55N QB65N QB75N)
QMN (QM43N QM49N QM55N QM65N QM75N)
The colour and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day for the QBN models is less than 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

Table of contents
Before Using the Product
Safety Precautions 6
Safety symbols 6
Electricity and Safety 7
Installation 8
Operation 10
Cleaning 12
Storage and Maintenance 13
Preparations
Checking the Components 14
Parts 15
Ports 17
Remote Control 18
Before Installing the Product (Installation
Guide) 20
Tilting Angle and Rotation 20
Ventilation 20
Installing the Wall Mount 21
Preparing before installing Wall-Mount 21
Installing the Wall Mount 21
Wall Mount Kit Specifications (VESA) 22
Connecting and Using
a Source Device
Before Connecting 23
Pre-connection Checkpoints 23
Connecting to a PC 23
Connection Using an HDMI Cable 23
Connection Using an DP Cable 24
Connection using a DVI cable (Digital type) 24
Connection Using an HDMI-DVI Cable 25
Connecting an External Monitor 26
Connecting to a Video Device 27
Connection Using an HDMI-DVI Cable 27
Connection Using an HDMI Cable 28
Connecting to an Audio System 28
Connecting the LAN Cable 28
Changing the Input source 29
Source 29
Web Browser 30
Remote Workspace 31
Multiple Display Control
Cable Connection 32
RS232C Cable 32
LAN Cable 33
Connection 35
Control Codes 36
Using MDC 43
MDC Programme Installation/Uninstallation 43
Player feature
Player 44
Viewing content 44
When content is running 45
Available menu 45
File Formats Compatible with Player 46
Schedule 51
Clone Product 52
ID Settings 53
Device ID 53
Device ID Auto Set 53
PC Connection Cable 53
Video Wall 54
Video Wall 54
Horizontal x Vertical 54
Screen Position 55
Format 55
2

Table of contents
Network Status 56
On/Off Timer 57
On Timer 57
Off Timer 58
Holiday Management 58
Ticker 59
URL Launcher 60
URL Launcher Settings 61
Screen Adjustment
Backlight / Brightness / Contrast / Sharpness 62
Colour Temperature 63
Advanced Settings 64
Picture Enhancer 64
HDR+ Mode 64
Colour 64
Tint (G/R) 64
White Balance 65
Gamma 65
Contrast Enhancer 65
Black Tone 65
Flesh Tone 66
RGB Only Mode 66
Colour Space Settings 66
HDMI UHD Color 66
Motion Lighting 66
Picture Options 67
Colour Tone 67
Digital Clean View 67
HDMI Black Level 67
Film Mode 67
Dynamic Backlight 67
Apply Picture Settings 68
Picture Size Settings 69
Picture Size 69
Fit to screen 69
Zoom and Position 69
Reset Picture 70
OnScreen Display
Display Orientation 71
Onscreen Menu Orientation 71
Source Content Orientation 71
Aspect Ratio 71
Screen Protection 72
Auto Protection Time 72
Screen Burn Protection 72
Message Display 75
Source Info 75
No Signal Message 75
MDC Message 75
Download Status Message 75
Language 76
Reset OnScreen Display 76
Sound Adjustment
Sound Mode 77
Balance 78
Equaliser 78
HDMI Sound 78
Sound on Video Call 78
Sound Output 79
Auto Volume 79
Reset Sound 79
Network
Network Status 80
Open Network Settings 80
Network Type 80
Network Settings (Wired) 81
Network Settings (Wireless) 83
Use WPS 85
IPv6 85
IPv6 Status 85
3

Table of contents
Server Network Settings 86
Connect to server 86
MagicInfo Mode 86
Server Access 86
FTP Mode 86
Proxy server 86
Device Name 86
System
Accessibility 87
High Contrast 87
Enlarge 87
Start Setup 88
Touch Control 88
Touch Control 88
Admin Menu Lock 88
Time 89
Clock Set 89
NTP Settings 89
DST 89
Power On Delay 89
Auto Source Switching 90
Auto Source Switching 90
Primary Source Recovery 90
Primary Source 90
Secondary Source 90
Power Control 91
Auto Power On 91
PC module power 91
Max. Power Saving 91
Standby Control 92
Network Standby 92
Power Button 92
Eco Solution 93
Energy Saving Mode 93
Screen Lamp Schedule 93
No Signal Power Off 94
Auto Power Off 94
Temperature Control 94
External Device Manager 95
Input Device Manager 95
Device Connection Manager 96
Play via 97
Change PIN 97
Security 98
Safety Lock On 98
Button Lock 98
USB Auto Play Lock 98
Mobile Connection Lock 99
Remote Management 99
Network Port 99
USB Port 99
General 100
Smart Security 100
Anynet+ (HDMI-CEC)100
HDMI Hot Plug 102
Custom Logo 102
Game Mode 103
Empty Storage 103
Reset System 103
Support
Software Update 104
Update Now 104
Contact Samsung 104
Terms & Conditions 104
Reset All 104
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 105
Testing the Product 105
Checking the Resolution and Frequency 105
Check the followings. 106
Q & A 112
4

Table of contents
Specifications
General 113
Preset Timing Modes 115
Appendix
Responsibility for the Pay Service (Cost to
Customers) 117
Not a product defect 117
A Product damage caused by customer's
fault 117
Others 117
Prevention of Afterimage Burn-in 118
What is afterimage burn-in? 118
Recommended prevention practices 118
Licence 119
5

6
Before Using the Product
Chapter 01
The following safety instructions are to ensure your personal safety and prevent property
damage. Please read the following to ensure the proper use of the product.
Safety symbols
Symbol Name Meaning
Warning A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions
are not followed.
Prohibition Do NOT attempt.
Instruction Follow directions.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Class II product: This symbol
indicates that a safety connection
to electrical earth (ground) is not
required.
Caution. Consult instructions for use:
This symbol instructs the user to
consult the user manual for further
safety related information.
Safety Precautions

7
Electricity and Safety
"The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Do not bend or pull the power cable with force. Be careful not to
leave the power cable under a heavy object.
Product failure, an electric shock or fire may result from a damaged
cable.
Do not connect multiple products to a single power socket.
Overheated power sockets may cause a fire.
Insert the power plug all the way in so it is not loose.
An unsecure connection may cause a fire.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
A fire may result.
Connect the power plug to a grounded power socket. (Except fordevices that do not
provide grounding)
An electric shock or injury may result.
Do not use a damaged powerplug or a loose power socket.
An electric shock or fire may result.

8
Caution
Hold the plug when disconnecting the powercable from the power
socket.
An electric shock or fire may result.
When connecting the powerplug to the port, be sure to connect it
completely.
If the power plug is not completely connected to the port, the plug
may be unexpectedly disconnected, or there is a risk of overheating
due to overcurrent, leading to safety accidents.
Only use the power cable provided with your product by Samsung. Do not use the
power cable with other products.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
When a problem occurs with the product, the power cord must be unplugged to
completely cut off power to the product. The power is not completely cut off by using
only the Power button on the body of the product.
Do not disconnect the power cable while the product is being used.
The product may become damaged by an electric shock.
Installation
Warning
Before moving the product, turn off the power switch and disconnect
the power cable and all other connected cables.
Damage to the cable may cause a fire or electric shock.
When installing the product, keep it at a distance from the wall so
that it is well ventilated.
An increased internal temperature may cause a fire.
Do not install the product in a poorly ventilated space such as
bookcase or closet.
An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
Children's misuse of the plastic packaging may cause suffocation.
Do not install the power cable (DC power supply) and the product
near head sources.
(Candles, mosquito repellents, cigarettes, sprays, heating devices,
places exposed to direct sunlight, and more)

9
When installing the product, fix it firmly so that it does not fall.
If the product is not fixed firmly and a child touches the product while
playing, the product may fall, causing damage to the product or injury
to the child.
Do not install the product in a kitchen or near a kitchen counter.
Edible oil or oil vapor can damage or deform the product.
Have a technician install the wall-mount hanger.
Installation by an unqualified person can result in an injury. Only use approved
cabinets.
If the product is installed in an unusual location, the surrounding environment may
cause a serious quality problem. Therefore, be sure to contact Samsung Customer
Service Centre before installation.
(Places where many fine dusts are generated, places where chemicals are used,
places with too high or low temperatures, places with a lot of moisture orwater,
transportation equipment such as vehicles, airports and stations used continuously
for a long time, and more)
Caution
When lifting and moving the product, do not touch the screen
display, and make sure that at least two people work together.
The product may fall, causing personal injury or product damage.
Do not lay down the product on its front.
The screen may become damaged.
Prolonged exposure to direct sunlight may discolour the surface of the screen display.

10
Operation
Warning
If the product generates a strange noise, a burning smell, or smoke,
unplug the powerplug immediately and contact your Samsung
Customer Service Centre.
An electric shock or fire may result.
Keep the remote control batteries and the small accessories out of
the reach of children. Ensure children do not swallow any of them.
If children have had the battery in their mouths, consult your doctor
immediately.
If the product is dropped or its appearance is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Centre.
Continued use can result in an electric shock or a fire.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged
cable.
Ensure the vents are not blocked by tablecloths or curtains.
An increased internal temperature may cause a fire.
Do not apply an impact to the product.
•The screen display may be damaged.
•An electric shock or fire may result.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or
objects that burn easily (paper, matches, etc) into the product (via
the vent or input/output ports, etc).
•If foreign substances enter the product, be sure to power off the
product and disconnect the power cord. Then contact Samsung
Customer Service Centre.
•Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
•If foreign substances such as water enter the product, be sure
to disconnect the power cord. Then contact Samsung Customer
Service Centre.
•Product failure, an electric shock or fire may result.
During a lightning or thunderstorm, power off the product and
disconnect the power cord.
An electric shock or fire may result.
Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.