Samsung QBC User manual

User Manual
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
QBC (QB24C QB43C QB50C QB55C QB65C QB75C QB85C)
QBC-N (QB55C-N QB65C-N QB75C-N QB85C-N)
QBC-T (QB24C-T)
QHC (QH43C QH50C QH55C QH65C QH75C)
QMC (QM32C QM43C QM50C QM55C QM65C QM75C QM85C)
SHC (SH37C)
The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day for the QBC, QBC-N, QBC-T, QM32C models is less than 16
hours.
If the product is used for longer than 16 hours a day, the warranty may be void.

Table of contents
Before Using the Product
Safety Precautions 5
Safety symbols 5
Electricity and Safety 6
Installation 7
Operation 9
Precautions when handling the panel 11
Cleaning 12
Storage and Maintenance 13
Preparations
Checking the Components 14
Parts 15
Anti-theft Lock 18
Ports 19
Control menu 25
Administrator menu (Supported model:
QB24C-T) 26
2
Remote Control 27
Connection Using an IR Stereo Cable (sold
separately) 29
Before Installing the Product (Installation
Guide) 30
Tilting Angle and Rotation 30
Ventilation 30
Installing the Wall Mount 31
Preparing before installing Wall-Mount 31
Installing the Wall Mount 31
Wall Mount Kit Specifications (VESA) 32
Using a touchscreen monitor
(Supported model: QB24C-T)
Touchscreen monitor 33
Read below before using the product 33
Requirements 34
Connecting the touchscreen monitor 35
Connecting to a PC 35
Connecting to a laptop or tablet PC 35
Configuring the touchscreen monitor
settings 36
Calibration 36
Controlling the screen 38
Touchscreen gestures 38
Notes 39
Connecting and Using
a Source Device
Before Connecting 40
Pre-connection Checkpoints 40
Connecting to a PC 40
Connection Using an HDMI Cable 40
Connection Using an HDMI-DVI Cable 41
Connecting to a Video Device 41
Connection Using an HDMI Cable 42
Connection Using an HDMI-DVI Cable 42

Table of contents
3
Connecting HDMI to Sound system and
Video device 43
Connecting to an Audio System 43
Connecting the LAN Cable 43
Changing the Input source 44
Source 44
Multiple Display Control
Cable Connection 45
RS232C Cable 45
LAN Cable 46
Connection 48
Control Codes 49
Using MDC 56
MDC Program Installation/Uninstallation 56
Home Screen
Favorites 57
Features 58
MagicInfo 59
Schedule 66
Web browser 67
Custom Home 70
Screen Mirroring 71
Workspace 72
SMARTVIEW+ 73
APPS 74
Settings 75
Network 75
Clone Product 76
ID Settings 77
Video Wall 78
On/Off Timer 80
Ticker 82
Menu
Picture 83
OnScreen Display 87
Sound 89
Network 91
Network Settings (Wired) 92
Network Settings (Wireless) 94
Use WPS 96
System 99
Support 111
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Center 113
Testing the Product 113
Checking the Resolution and Frequency 113
Check the followings. 114

Table of contents
4
Specifications
General 120
Preset Timing Modes 123
Appendix
Responsibility for the Pay Service (Cost to
Customers) 126
Not a product defect 126
A Product damage caused by customer's
fault 126
Others 126
Prevention of Afterimage Burn-in 127
What is afterimage burn-in? 127
Recommended prevention practices 127
License 128

5
Before Using the Product
Chapter 01
The following safety instructions are to ensure your personal safety and prevent property
damage. Please read the following to ensure the proper use of the product.
Safety symbols
Symbol Name Meaning
Warning A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions
are not followed.
Prohibition Do NOT attempt.
Instruction Follow directions.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Class II product: This symbol indicates
that a safety connection to electrical
earth (ground) is not required. If this
symbol is not present on a product
with a mains lead, the product
MUST have a reliable connection to
protective earth (ground).
Caution. Consult instructions for use:
This symbol instructs the user to
consult the user manual for further
safety related information.
Safety Precautions

6
Electricity and Safety
"The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Do not bend or pull the power cord with force. Be careful not to leave
the power cord under a heavy object.
Product failure, an electric shock or fire may result from a damaged
cable.
Do not connect multiple products to a single power socket.
Overheated power sockets may cause a fire.
Insert the power plug all the way in so it is not loose.
An unsecure connection may cause a fire.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
A fire may result.
Connect the power plug to a grounded power socket. (Except for devices that do not
provide grounding)
An electric shock or injury may result.
Do not use a damaged power plug or a loose power socket.
An electric shock or fire may result.

7
Caution
Hold the plug when disconnecting the power cord from the power
socket.
An electric shock or fire may result.
When connecting the power plug to the port, be sure to connect it
completely.
If the power plug is not completely connected to the port, the plug
may be unexpectedly disconnected, or there is a risk of overheating
due to overcurrent, leading to safety accidents.
Only use the power cord provided with your product by Samsung. Do not use the
power cord with other products.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
When a problem occurs with the product, the power cord must be unplugged to
completely cut off power to the product. Note that the product is not completely
powered down by using only the power button on the remote.
Do not disconnect the power cord while the product is being used.
The product may become damaged by an electric shock.
Installation
Warning
Before moving the product, turn off the power switch and disconnect
the power cord and all other connected cables.
Damage to the cable may cause a fire or electric shock.
When installing the product, keep it at a distance from the wall so
that it is well ventilated.
An increased internal temperature may cause a fire.
Do not install the product in a poorlyventilated space such as
bookcase or closet.
An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
Children's misuse of the plastic packaging may cause suffocation.
Do not install the power cord (DC power supply) and the product near
heat sources.
(Candles, mosquito repellents, cigarettes, sprays, heating devices,
places exposed to direct sunlight, and more)

8
When installing the product, fix it firmly so that it does not fall.
If the product is not fixed firmly and a child touches the product while
playing, the product may fall, causing damage to the product or injury
to the child.
Do not install the product in a kitchen or near a kitchen counter.
Edible oil or oil vapor can damage or deform the product.
Have a technician install the wall-mount hanger.
Installation by an unqualified person can result in an injury. Only use approved
cabinets.
If the product is installed in an unusual location, the surrounding environment may
cause a serious quality problem. Therefore, be sure to contact Samsung Customer
Service Center before installation.
(Places where many fine dusts are generated, places where chemicals are used,
places with too high or low temperatures, places with a lot of moisture or water,
transportation equipment such as vehicles, airports and stations used continuously
for a long time, and more)
Caution
Do not drop the product while moving.
The product may fall, causing personal injury or product damage.
Do not lay down the product on its front.
The screen may become damaged.
Prolonged exposure to direct sunlight may discolor the surface of the screen display.

9
Operation
Warning
If the product generates a strange noise, a burning smell, or smoke,
unplug the power plug immediately and contact your Samsung
Customer Service Center.
An electric shock or fire may result.
Keep the remote control batteries and the small accessories out of
the reach of children. Ensure children do not swallow any of them.
If children have had the battery in their mouths, consult your doctor
immediately.
If the product is dropped or its appearance is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Center.
Continued use can result in an electric shock or a fire.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged
cable.
Ensure the vents are not blocked by tablecloths or curtains.
An increased internal temperature may cause a fire.
Do not apply an impact to the product.
The screen display may be damaged.
An electric shock or fire may result.
Do not insert metallic objects (chopsticks, coins, hairpins, etc)
or objects that burn easily (paper, matches, etc) into the product
(through the vent or input/output ports, etc).
If foreign substances enter the product, be sure to power off the
product and disconnect the power cord. Then contact Samsung
Customer Service Center.
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
If foreign substances such as water enter the product, be sure
to disconnect the power cord. Then contact Samsung Customer
Service Center.
Product failure, an electric shock or fire may result.
During a lightning or thunderstorm, power off the product and
disconnect the power cord.
An electric shock or fire may result.
Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.

10
Do not hang on or climb on the product.
The product may fall, causing personal injury or even death.
Be especially careful that children do not hang on or climb on the
product.
While the power plug is plugged into a power socket, do not insert
a chopstick or other conductor into a remaining power socket. Also,
after disconnecting the power plug from the power socket, do not
touch the pins of the plug immediately.
Otherwise, an electric shock may result.
There is a high voltage inside the product. Never disassemble, repair
or modify the product yourself.
Contact Samsung Customer Service Center for repairs.
An electric shock or fire may result.
If a gas leakage is found, do not touch the product or the power plug, and ventilate the
room immediately.
Sparks can cause an explosion or fire.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Caution
Insert each battery so that its polarity (+, –) is correct.
If the polarity is not correct, the battery may rupture or the
internal fluid may leak, causing contamination and damage to the
surroundings, fire, or personal injury.
Do not place heavy objects on the product.
Product failure or personal injury may result.
When you do not use the product for a long time due to vacation or other reason,
disconnect the power cord from the power socket.
Dust accumulation combined with heat can cause a fire, electric shock or electric
leakage.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
The batteries (and rechargeable batteries) are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the used or
rechargeable batteries for recycling.
The customer can return used or rechargeable batteries to a nearby public recycling
center or to a store selling the same type of the battery or rechargeable battery.