Samsung S27B971D User manual

User manual
S27B970D / S27B971D
The color and the appearance may differ depending on the product, and the specications are subject to
change without prior notice to improve the performance.
BN46-00318A-04

2
Table of
Contents
Chapter. 1
BEFORE USING THE
PRODUCT
5 Copyright
6 Securing the Installation Space
6 Safety Precautions
6 Symbols
7 Cleaning
7 Electricity and Safety
8 Installation and Safety
9 Operation and Safety
12 Correct posture to use the product
Chapter. 2
PREPARATION
13 Checking the Contents
13 Removing the Packaging
14 Checking the Components
15 Parts
15 Front Buttons
16 Rear View
17 Side View
17 Adjusting the Product Tilt
18 Adjusting the Product Height
Chapter. 3
USING NCE (NATURAL
COLOR EXPERT)
19 What is Monitor Calibration?
19 Compatible Types of Calibrators
20 What is NCE (Natural Color Expert)?
20 NCE Program Installation/Uninstallation
21 Starting NCE (Natural Color Expert)
21 Connecting the Calibrator
21 Features of the NCE Program
21 Layout and Menu Items on the NCE
Home Screen
22 Layout and Menu Items on the Uniformity
Screen
23 Overview and Functions of the Verication
Screen
23 Starting Calibration
Chapter. 4
USING MHL
28 MHL (Mobile High-Denition Link)
28 Using MHL
29 Disabling MHL

3
Chapter. 5
CONNECTING AND USING A
SOURCE DEVICE
30 Checklist before Connecting to
Source Devices
30 Pre-connection Checkpoints
30 Connecting the Power
31 Connecting and Using a PC
31 Connecting to a PC
33 Driver Installation
34 Setting Optimum Resolution
34 Changing the Resolution Using a PC
36 Connecting to a Video Device
Chapter. 6
SCREEN SETUP
37 Dynamic Contrast
37 Changing the Dynamic Contrast Setting
37 Brightness
37 Conguring Brightness
38 Contrast
38 Conguring Contrast
38 Sharpness
38 Conguring Sharpness
39 Response Time
39 Conguring Response Time
39 HDMI Black Level
39 Conguring HDMI Black Level
Chapter. 7
CONFIGURING THE TINT
SETTINGS
40 Color Mode
40 Conguring Color Mode
41 Red
41 Conguring Red
41 Green
41 Conguring Green
42 Blue
42 Conguring Blue
42 Color Temp.
42 Conguring Color Temp.
43 Gamma
43 Conguring Gamma
Chapter. 8
RESIZING OR RELOCATING
THE SCREEN
44 Image Size
44 Conguring Image Size
45 H-Position
45 Conguring H-Position
45 V-Position
45 Conguring V-Position
46 Menu H-Position
46 Conguring Menu H-Position
46 Menu V-Position
46 Conguring Menu V-Position
Chapter. 9
SETUP AND RESET
47 Eco Saving
47 Conguring Eco Saving
47 Menu Transparency
47 Conguring Menu Transparency
48 Language
48 Conguring Language
48 PC/AV Mode
48 Conguring PC/AV Mode
49 Auto Source
49 Conguring Auto Source
49 Display Time
49 Conguring Display Time
50 Key Repeat Time
50 Conguring Key Repeat Time
50 Off Timer On/Off
50 Conguring Off Timer On/Off
51 Off Timer Setting
51 Conguring Off Timer Setting
51 Reset
51 Restoring the default settings (Reset)

4
Chapter. 10
INFORMATION MENU AND
OTHERS
52 INFORMATION
52 Viewing information (INFORMATION)
52 Conguring Color Mode in the Initial
Screen
53 Conguring Volume in the Initial
Screen
54 Conguring Brightness and Contrast
in the Initial Screen
Chapter. 11
INSTALLING THE
SOFTWARE
55 MultiScreen
55 Installing the Software
55 Removing the Software
Chapter. 12
TROUBLESHOOTING GUIDE
56 Requirements Before Contacting
Samsung Customer Service Center
56 Testing the Product
56 Checking the Resolution and Frequency
56 Check the following.
58 Q & A
Chapter. 13
SPECIFICATIONS
59 General
60 PowerSaver
60 Preset Timing Modes
Chapter. 14
APPENDIX
62 Contact SAMSUNG WORLD WIDE
66 Responsibility for the Pay Service
(Cost to Customers)
67 Correct Disposal
68 Terminology
68 OSD(On Screen Display)
68 Gamma
68 Grey scale
68 Scanning rate
68 Horizontal Frequency
68 Vertical Frequency
68 Resolution
68 Plug & Play
68 MHL (Mobile High-Denition Link)

5
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2012 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft® and Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
• An administration fee may be charged if either.
◦ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
◦ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
• The amount of such administration charge will be advised to you before any work or
home visit is carried out.
Before Using the Product
Chapter. 1

6
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause
re and damage the product. Be sure to allow the amount of space as shown below or greater
when installing the product.
The exterior may differ depending on the product.
10 cm
10 cm 10 cm
10 cm
10 cm
Precautions for storage
High-glossy models can develop white stains on the surface if an ultrasonic wave humidier is
used nearby.
Contact your nearest Samsung Customer Service Center if you want to clean the inside of
the product (Service fee will be charged.)
Safety Precautions
Caution
Do not open the cover. You may suffer an electric shock. The components inside this
product must not be repaired by home users. Contact a technician for repair.
Symbols
Warning A serious or fatal injury may result if instructions are not followed.
Caution Personal injury or damage to properties may result if instructions are not
followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Before Using the Product

7
Cleaning
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1. Power off the product.
2. Remove the power cable from the product.
NOTE
Hold the power cable by the plug and do not touch the cable with wet hands.
Otherwise, an electric shock may result.
!
3. Wipe the product screen using a clean, soft and dry cloth.
-Do not use detergents that contain alcohol, solvent or surface-active
agents.
-Do not spray water or detergent directly on the product.
4. To clean the exterior of the product, use a moist soft cloth and wring
thoroughly before wiping the exterior.
5. After cleaning the product, connect the power cable to the product.
6. Power on the product to use it.
Electricity and Safety
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
Do not use a damaged power cable or plug, or a loose power socket.
-An electric shock or re may result.
Do not use multiple products with a single power socket.
-Otherwise, the socket may cause a re.
Do not touch the power cable with wet hands.
Otherwise, an electric shock may result.
!
Insert the power cable all the way in so it is not loose.
-An unsecure connection may cause a re.
!
Be sure to plug the power cable into a grounded power socket. (type 1
insulated devices only).
-An electric shock or injury may result.
Before Using the Product

8
Do not bend or pull the power cable with force. Also, do not place a heavy
object on the power cable.
-Damage to the cord may result in a re or electric shock.
Do not place the power cable or product near heat sources.
-A re or electric shock may result.
!
Clean any dust around the pins of the power cable or the power outlet
using a dry cloth.
-A re may result.
Caution
Do not disconnect the power cable while the product is being used.
-The product may become damaged by an electric shock.
!
Only use the power cable provided with your product by Samsung. Do not
use the power cord with other products.
-A re or electric shock may result.
!
Keep the power socket where the power cable is connected unobstructed.
-In the event of a problem with the product, you must disconnect the
power cable to cut the power supply to the product.
!
Hold the plug when disconnecting the power cable from the power socket.
-A re or electric shock may result.
Installation and Safety
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP
OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
-A re may resullt.
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
-An increased internal temperature may cause a re.
!
Keep the plastic packaging out of the reach of children.
-Children may suffocate.
Do not install the product on an unstable or vibrating surface (insecure
shelf, sloped surface, etc.)
-The product may fall and become damaged and/or cause an injury.
-Using the product in an area with excess vibration may damage the
product or cause a re.
!
Do not install the product in a vehicle or a place exposed to dust, moisture
(water drips, etc.), oil, or smoke.
-A re or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
The product lifespan may be reduced or a re may result.
Before Using the Product

9
Do not install the product within the reach of young children.
The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not
install the product in a kitchen or near a kitchen counter.
Caution
!
Do not drop the product while moving.
-Product failure or personal injury may result.
Do not set down the product on its front.
-The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
-The product may fall and break or cause a personal injury.
-Install the product only on cabinets or shelves of the right size.
!
Set down the product gently
-Product failure or personal injury may result.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of ne
particles, chemical substances or extreme temperatures, or an airport
or train station where the product should operate continuously for an
extended period of time) may seriously affect its performance.
-Be sure to consult Samsung Customer Service Center if you want to
install the product at such a place.
Operation and Safety
The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself.
-A re or electric shock may result.
-Contact Samsung Customer Service Center for repairs.
!
Before moving the product, turn off the power switch and disconnect the
power cable and all other connected cables.
-Damage to the cord may result in a re or electric shock.
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cable immediately and contact Samsung Customer
Service Center.
-An electric shock or re may result.
Do not let children hang from the product or climb on top of it.
-Children may become injured or seriously harmed.
Before Using the Product

10
If the product is dropped or the outer case is damaged, turn off the power
switch and disconnect the power cable. Then contact Samsung Customer
Service Center.
-Continued use can result in a re or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.)
on top of the product.
-The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
!
If there is a thunderstorm or lightning strike, turn off the power and
disconnect the power cable.
-A re or electric shock may result.
!
Do not drop objects on the product or apply impact.
-A re or electric shock may result.
Do not pull on the product holding only the power cable or any other cable.
-Product failure, an electric shock or re may result from a damaged
cable.
!
GAS
If a gas leakage is found, do not touch the product or power cable. Also,
ventilate the area immediately.
-Sparks can cause an explosion or re.
Do not lift or move the product by pulling the power cable or any cable.
-Product failure, an electric shock or re may result from a damaged
cable.
!
Do not use or keep combustible spray or an inammable substance near
the product.
-An explosion or re may result.
Ensure the vents are not blocked by tablecloths or curtains.
-An increased internal temperature may cause a re.
100
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or
input/output ports, etc).
-Be sure to power off the product and disconnect the power cable when
water or other foreign substances have entered the product. Then
contact Samsung Customer Service Center.
-Product failure, an electric shock or re may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
-Be sure to power off the product and disconnect the power cable when
water or other foreign substances have entered the product. Then
contact Samsung Customer Service Center.
-Product failure, an electric shock or re may result.
Before Using the Product

11
Caution
!
Leaving the screen xed on a stationary image for an extended period of
time may cause afterimage burn-in or defective pixels.
-If you are not going to use the product for an extended period of time,
activate power-saving mode or a moving-picture screen saver.
-_-
!
Disconnect the power cable from the power socket when not using the
product for an extended period of time (vacation, etc.).
-Dust accumulation combined with heat can cause a re, electric shock
or electric leakage.
!
Use the product at the recommended resolution and frequency.
-Your eyesight may deteriorate.
Do not put DC power adapters together.
-Otherwise, a re may result.
Remove the plastic bag from the DC power adapter before you use it.
-Otherwise, a re may result.
Do not let water enter the DC power adapter or get the adapter wet.
-An electric shock or re may result.
-Avoid using the product outdoors where it can be exposed to rain or
snow.
-Take extra care to ensure the DC power adapter does not get wet when
cleaning the oor with water.
Do not leave the DC power adapter near a heat source.
-Otherwise, a re may result.
!
Keep the DC power adapter in a location with good ventilation.
!
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.
Do not hold the product upside-down or move it by holding the stand.
-The product may fall and break or cause a personal injury.
Do not use humidiers or stoves around the product.
-A re or electric shock may result.
!
Rest your eyes for more than 5 minutes for every 1 hour of product use.
-Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an
extended period of time as it will become hot.
Before Using the Product

12
!
Store small accessories out of the reach of children.
Do not place heavy objects on the product.
-Product failure or personal injury may result.
Correct posture to use the product
Use the product in the correct posture as follows:
• Straighten your back.
• Allow a distance of 45 to 50cm between your eye and the
screen, and look slightly downward at the screen. Keep
your eyes directly in front of the screen.
• Adjust the angle so light does not reect on the screen.
• Keep your forearms perpendicular to your upper arms and
level with the back of your hands.
• Keep your elbows at about a right angle.
• Adjust the height of the product so you can keep your
knees bent at 90 degrees or more, your heels attached to
the oor, and your arms lower than your heart.
Before Using the Product

13
Checking the Contents
Removing the Packaging
The appearance of the actual product may differ from the images shown.
1. Open the packaging box. Be careful not to damage the product when you open the
packaging with a sharp instrument.
2. Remove the styrofoam from the product.
3. Check the product and remove the styrofoam and plastic bag.
NOTE
• The appearance of the actual product may differ from the image shown.
• This image is for reference only.
4. Store the box in a dry area so that it can be used when moving the product in the future.
Preparation
Chapter. 2

14
Checking the Components
Contact the vendor where you purchased the product if any components are missing.
The appearance of the components and items sold separately may differ from the image
shown.
Components
NOTE
Components may vary depending on the country.
Quick setup guide Warranty card
(Not available in
some locations)
Natural Color Expert
Data Sheet
User manual
Cleaning cloth DP cable Power cable DC power adapter
USB 2.0 cable HDMI-MHL cable Dual-link DVI cable
Items sold separately
NOTE
The following items can be purchased at your nearest retailer.
HDMI-DVI cable HDMI cable
Preparation

15
Parts
Front Buttons
The color and shape of parts may differ from what is shown. Specications are subject to
change without notice to improve quality.
This is a touch-type button. Tap the button lightly with a nger.
This product contains a power circuit unit causing the stand to generate heat. The heat
does not mean the product is defective.
A
Speakers
Icons Description
Turn the power on or off.
The power indicator will be lit when the product is operating normally.
NOTE
• For details on the power-saving function, refer to “Power-saving Function” in the
product specications.
• To reduce power consumption, it is best to remove the power cable when not using
the product for an extended period of time.
m
This button can be used to display/exit from the OSD menu. The button can
also be used to go back to the previous menu.
To lock the OSD control, press and hold the [
m
] button for 10 seconds.
To unlock the OSD control, press and hold the [
m
] button for more than
10 seconds.
NOTE
If the OSD control is locked,
• Brightness, Contrast, Image Size can be adjusted, and INFORMATION can be
viewed.
Move down to another menu item or adjust a setting when the OSD menu is
displayed.
Congure the Color Mode using the [ ] buttons when no OSD menu is
displayed.
NOTE
• For further details on Color Mode, refer to “Conguring Color Mode” in the section
"Conguring the Tint Settings."
Conrm a menu selection.
Pressing the [ ] button when no OSD menu is displayed will change the
input source (DVI, HDMI/MHL, DisplayPort).
NOTE
A message that shows the current input source will appear at the top left corner of the
screen each time you turn on the power or press the [ ] button to change the input
source.
Preparation

16
Icons Description
Move up to another menu item or adjust a setting when the OSD menu is
displayed.
When no OSD menu is displayed, the [ ] buttons can be used to adjust
the Volume, Brightness or Contrast.
NOTE
• The Volume can be adjusted if the input source is DisplayPort or HDMI.
• The Brightness or Contrast can be adjusted if the input source is DVI.
• For further details on the Volume, Brightness or Contrast go to the section
"INFORMATION Menu and Others" and refer to “Conguring Volume in the Initial
Screen" or "Conguring Brightness and Contrast in the Initial Screen.”
Rear View
The color and shape of parts may differ from what is shown. Specications are subject to
change without notice to improve quality.
Ports About ports
Connect to a PC using a USB cable.
NOTE
This port can connect to a PC only.
Connects to a PC using a DP cable
Connects to a PC via a DVI cable.
Connect to a PC or source device using an HDMI cable.
Connect to a source device that has the MHL function using the HDMI-
MHL cable.
Connect to a DC power adapter.
Preparation

17
Preparation
Side View
The color and shape of parts may differ from what is shown. Specications are subject to
change without notice to improve quality.
USB USB
USB USB
Ports About ports
Connect to a source device using a USB cable.
NOTE
Source devices can be charged using these USB ports.
Adjusting the Product Tilt
The color and shape of parts may differ from what is shown. Specications are subject to
change without notice to improve quality.
USB USB
0.5° ~ -2°
USB USB
0° ~ 15°
• You can adjust the product tilt.
• To avoid damage to the product when adjusting the tilt, push or pull the top area of the product at the
center while holding the top of the stand.

18
Adjusting the Product Height
The color and shape of parts may differ from what is shown. Specications are subject to
change without notice to improve quality.
USB USB USB USBUSB USB
• You can adjust the product height.
• To avoid damage to the product, hold the middle of the left and right hand sides of the product when
adjusting the tilt.
Preparation

19
Configure the screen settings such as brightness and color tone.
What is Monitor Calibration?
Most of digital images are managed onscreen. That is why a monitor is very important for photographers and designers. The process to calibrate a monitor in order to display proper colors is called
monitor calibration.
This product went through a calibration process using color measurement equipment in the factory before shipment.
To obtain the optimum picture quality after calibration, select “Standard” or “sRGB” mode on the monitor.
Supported calibrators
I1 Pro i1Display Pro
ColorMunki Design
ColorMunki Photo
CA-210 / CA-310 Spyder 4
Manufacturer xrite xrite xrite KONICA MINOLTA datacolor
Supported operating systems
(Windows)
Windows Vista 32 & 64
Windows 7 32 & 64
Windows 8 32 & 64
Windows Vista 32 & 64
Windows 7 32 & 64
Windows 8 32 & 64
Windows Vista 32 & 64
Windows 7 32 & 64
Windows 8 32 & 64
Windows Vista 32 & 64
Windows 7 32 & 64
Windows 8 32 & 64
Windows Vista 32 & 64
Windows 7 32 & 64
Windows 8 32 & 64
Supported operating systems
(Mac)
Mac OS X 10.6 Snow Leopard
Mac OS X 10.7 Lion
Mac OS X 10.6 Snow Leopard
Mac OS X 10.7 Lion
Mac OS X 10.6 Snow Leopard
Mac OS X 10.7 Lion
Mac OS X 10.6 Snow Leopard
Mac OS X 10.7 Lion
Using NCE (Natural Color Expert)
Chapter. 3

20
What is NCE (Natural Color Expert)?
The Natural Color Expert (hereinafter "NCE") program was developed by Samsung Electronics
to display optimized colors customized by users.
NOTE
• This product supports the monitor calibration feature through the internal NCE function and the provided
NCE program. (a calibrator can be purchased separately).
• The default calibration settings measured at the factory can be restored after the product is calibrated
using the NCE software.
Note that the default calibration settings measured at the factory may vary depending on the panel
characteristics. Panel characteristics can change according to operating time.
NCE Program Installation/Uninstallation
Installation
1. Insert the installation CD into the CD-ROM drive.
2. Click the Natural Color Expert v3 installation program.
NOTE
If the software installation screen does not pop up on the main screen, go to CD-ROM
→
AutoPlay
→
Manual
→
NCE folder. Next, install using the Natural Color Expert v3 execution le.
3. If the “Natural Color Expert v3 InstallShield Wizard” screen appears, click "Next"
and "Install" in sequence.
4. Installation progress will be displayed.
5. Click “Finish” in the displayed "InstallShield Wizard Complete" screen.
6. The Natural Color Expert v3 shortcut icon will be created on the desktop after
installation.
NOTE
• The Natural Color Expert v3 execution icon may not be displayed depending on the PC system or
product specications.
• Press the F5 key (Refresh) if the execution icon does not appear.
Uninstallation
1. Go to Settings
→
Control Panel on the Start menu and double-click Add or Remove
Programs.
2. Select Natural Color Expert v3 from the list and click Change/Remove.
NOTE
Natural Color Expert v3 installation can be affected by the graphics card, mother board and network
conditions.
Using NCE (Natural Color Expert)