Samsung U24E850R User manual

User Manual
U24E850R
U28E850R
U32E850R
The color and the appearance may differ depending on
the product, and the specifications are subject to
change without prior notice to improve the performance.
BN46-00482B-05

Table Of Contents 2
Table Of Contents
BEFORE USING THE
PRODUCT
7 Copyright
7 Icons used in this manual
8 Cleaning
9 Securing the Installation Space
9 Precautions for storage
10 Safety Precautions
10 Symbols
11 Electricity and Safety
12 Installation and Safety
14 Operation
17 Correct posture to use the product
PREPARATIONS 18 Checking the Contents
18 Checking the Components
19 Parts
19 Frontal Button
21 Reverse Side
27 Installation
27 Removing the Stand
28 Installing the Wall Mount
30 Installing a Wall-mount Kit or Desktop Stand
31 Adjusting the Product Tilt and Height
31 Rotating the Monitor Screen
32 Anti-theft Lock
33 "MagicRotation Auto"
34 Rotating the monitor
CONNECTING AND USING
A SOURCE DEVICE
35 Before Connecting
35 Pre-connection Checkpoints

Table Of Contents
Table Of Contents 3
35 Connecting and Using a PC
35 Connection Using the HDMI Cable
37 Connection Using the DP Cable
37 Connection Using the MINI DP Cable
38 Connecting to Headphones
39 Connecting the Power
39 Tidying Up the Connected Cables
40 Connecting the Product to a PC as a
USB HUB
40 Connecting a PC to the Product
40 Utilizing the Product as a USB HUB
42 Driver Installation
43 Setting Optimum Resolution
SCREEN SETUP 44 SAMSUNG MAGIC Bright
44 Configuring SAMSUNG MAGIC Bright
47 Brightness
47 Configuring Brightness
48 Contrast
48 Configuring Contrast
49 Sharpness
49 Configuring Sharpness
50 Color
50 Configuring Color
52 SAMSUNG MAGIC Angle (U28E850R)
52 Configuring SAMSUNG MAGIC Angle
54 HDMI Black Level
54 Configuring the HDMI Black Level Settings
55 Eye Saver Mode
55 Configuring Eye Saver Mode

Table Of Contents
Table Of Contents 4
56 Game Mode
56 Configuring Game Mode
57 Response Time
57 Configuring the Response Time
58 Picture Size
58 Changing the Picture Size
60 Screen Adjustment
60 Configuring H-Position & V-Position
CONFIGURING THE PIP/
PBP SETTINGS
61 PIP/PBP
63 Configuring PIP/PBP Mode
64 Configuring Size
65 Configuring Position
66 Configuring Sound Source
67 Configuring Source
71 Configuring Picture Size
75 Configuring Contrast
COORDINATING OSD 77 Transparency
77 Changing Transparency
78 Language
78 Configuring Language
79 Display Time
79 Configuring Display Time
SETUP AND RESET 80 FreeSync
80 Configuring FreeSync
83 Smart Eco Saving
83 Configuring Smart Eco Saving
84 Off Timer Plus
84 Configuring Off Timer
86 Configuring Eco Timer

Table Of Contents
Table Of Contents 5
88 USB Super Charging
88 Configuring USB Super Charging
89 PC/AV Mode
89 Configuring PC/AV Mode
91 DisplayPort Ver.
91 Configuring DisplayPort Ver.
92 Source Detection
92 Configuring Source Detection
93 Key Repeat Time
93 Configuring Key Repeat Time
94 Reset All
94 Initializing Settings (Reset All)
INFORMATION MENU AND
OTHERS
95 Information
95 Displaying Information
96 Configuring Brightness, Contrast and
Volume from the Initial Screen
INSTALLING THE
SOFTWARE
97 Easy Setting Box
97 Installing the Software
98 Removing the Software
TROUBLESHOOTING
GUIDE
99 Requirements Before Contacting
Samsung Customer Service Center
99 Testing the Product
99 Checking the Resolution and Frequency
99 Check the following.
102 Q & A
SPECIFICATIONS 104 General
107 PowerSaver
108 Standard Signal Mode Table

Table Of Contents
Table Of Contents 6
APPENDIX 113 Responsibility for the Pay Service (Cost
to Customers)
113 Not a product defect
113 A Product damage caused by customer's fault
113 Others
114 Correct Disposal
114 Correct Disposal of This Product (Waste
Electrical & Electronic Equipment)
114 Extended warranty
115 Terminology
INDEX

7
Before Using the Product
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is
prohibited.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Icons used in this manual
An administration fee may be charged if either
(a) an engineer is called out at your request and there is no defect in the product.
(i.e. where you have failed to read this user manual)
(b) you bring the unit to a repair center and there is no defect in the product.
(i.e. where you have failed to read this user manual)
The amount of such administration charge will be advised to you before any work or home visit
is carried out.
The following images are for reference only. Real-life situations may
differ from what is shown in the images.
©

8
Before Using the Product
Before Using the Product
Cleaning
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1. Power off the monitor and computer.
2. Disconnect the power cord from the monitor.
Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
3. Wipe the monitor with a clean, soft and dry cloth.
Do not apply a cleaning agent that contains alcohol,
solvent, or surfactant to the monitor.
Do not spray water or detergent directly on the product.
4. Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the monitor.
5. Connect the power cord to the product after cleaning the product.
6. Power on the monitor and computer.
!
!

9
Before Using the Product
Before Using the Product
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause fire and
damage the product. Be sure to allow the amount of space as shown below or greater when installing
the product.
The exterior may differ depending on the product.
Precautions for storage
Be sure to contact Samsung Customer Service Center if the inside of the monitor needs cleaning.
(Service fee will be charged.)
3.93
inches
(10 cm)
3.93
inches
(10 cm)
3.93 inches (10 cm)
3.93 inches (10 cm)
3.93 inches
(10 cm)

10
Before Using the Product
Before Using the Product
Safety Precautions
Symbols
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR
BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to
make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and
maintenance has been included with this product.
Warning A serious or fatal injury may result if instructions are not followed.
Caution Personal injury or damage to properties may result if instructions are
not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.

11
Before Using the Product
Before Using the Product
Electricity and Safety
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
An electric shock or fire may result.
Do not plug many products into the same power socket.
Otherwise, the socket may overheat and cause a fire.
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
An unstable connection may cause a fire.
Connect the power plug to a grounded power socket (type 1 insulated devices
only).
An electric shock or injury may result.
Do not bend or pull the power cord with force. Do not weigh the power cord
down with a heavy object.
A damaged power cord may cause an electric shock or fire.
Do not place the power cord or product near heat sources.
An electric shock or fire may result.
Remove foreign substances such as dust around the plug pins and power socket
with a dry cloth.
Otherwise, a fire may result.
!
!
!

12
Before Using the Product
Before Using the Product
Caution
Installation and Safety
Warning
Do not unplug the power cord when the product is in use.
The product may become damaged by an electric shock.
Do not use the power cord for products other than authorized products supplied
by Samsung.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
If any problem occurs in the product, unplug the power cable to completely
cut the power to the product.
Power to the product cannot be completely cut off with the power button.
Hold the plug when disconnecting the power cord from the power socket.
An electric shock or fire may result.
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP
OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
Otherwise, a fire may result.
Avoid installing the product in a narrow space with bad ventilation, such as a
bookshelf or wall closet.
Otherwise, a fire may result due to an increased internal temperature.
Keep the plastic packaging bag for the product in a place that cannot be reached
by children.
Children may suffocate.
!
!
!
!

13
Before Using the Product
Before Using the Product
Caution
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.).
The product may fall and break or cause a personal injury.
Using the product in an area with excess vibration may damage the product
or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water
drips, etc.), oil, or smoke.
An electric shock or fire may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
Otherwise, the product lifespan may be reduced, or a fire may result.
Do not install the product within the reach of young children.
The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not install
the product in a kitchen or near a kitchen counter.
Take care not to drop the product when moving it.
Otherwise, product failure or personal injury may result.
Do not set down the product on its front.
The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom
edge of the front of the product is not protruding.
The product may fall and break or cause a personal injury.
Install the product only on cabinets or shelves of the right size.
!
!

14
Before Using the Product
Before Using the Product
Operation
Warning
Put down the product carefully.
The product may fall and break or cause a personal injury.
Installing the product in an unusual place (a place exposed to a lot of fine dust,
chemical substances, extreme temperatures or a significant presence of
moisture, or a place where the product will operate continuously for an extended
period of time) may seriously affect its performance.
Be sure to consult Samsung Customer Service Center before installation if
you want to install the product at such a place.
High voltage runs through the product. Do not attempt to disassemble, repair, or
modify the product on your own.
An electric shock or fire may result.
Contact Samsung Customer Service Center for repair.
To move the product, first disconnect all the cables from it, including the power
cable.
Otherwise, the power cord may be damaged and a fire or electric shock may
result.
If the product generates a strange noise, a burning smell, or smoke, remove the
power cord immediately and contact Samsung Customer Service Center.
An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
The product may fall, and your child may become injured or seriously
harmed.
If the product falls or the exterior is damaged, power off the product, remove the
power cord, and contact Samsung Customer Service Center.
Otherwise, an electric shock or fire may result.
Do not put a heavy object, toy, or sweets on top of the product.
The product or heavy objects may fall as children try to reach for the toy or
sweets resulting in a serious injury.
!
SAMSUNG
!
!
!

15
Before Using the Product
Before Using the Product
During a lightning or thunderstorm, power off the product and remove the power
cable.
An electric shock or fire may result.
Do not drop objects on the product or apply impact.
An electric shock or fire may result.
Do not move the product by pulling the power cord or any cable.
Otherwise, the power cable may be damaged and product failure, an electric
shock or fire may result.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate
the area immediately.
Sparks can cause an explosion or fire.
Do not lift or move the product by the power cord or any cable.
Otherwise, the power cable may be damaged and product failure, an electric
shock or fire may result.
Do not use or keep combustible spray or an inflammable substance near the
product.
An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
Otherwise, a fire may result from an increased internal temperature.
Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable
object (paper, match, etc.) into the vent or ports of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cord, and contact Samsung Customer Service
Center.
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cord, and contact Samsung Customer Service
Center.
Product failure, an electric shock or fire may result.
!
!
!
GAS
!
100

16
Before Using the Product
Before Using the Product
Caution
Leaving the screen fixed on a stationary image for an extended period of time
may cause afterimage burn-in or defective pixels.
If you are not going to use the product for an extended period of time,
activate power-saving mode or a moving-picture screen saver.
Disconnect the power cord from the power socket if you do not plan on using the
product for an extended period of time (vacation, etc).
Otherwise, a fire may result from accumulated dust, overheating, an electric
shock, or electric leakage.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
Looking at the screen too close for an extended period of time can deteriorate
your eyesight.
Do not hold the monitor upside-down or move it by holding the stand.
The product may fall and break or cause a personal injury.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an extended
period of time as it will become hot.
Store the small accessories used with the product out of reach of children.
!
!
-_-
!
!
!
!
!

17
Before Using the Product
Before Using the Product
Correct posture to use the product
Exercise caution when adjusting the product angle or stand height.
Otherwise, children's fingers or hands may become stuck and injured.
Tilting the product excessively may cause it to fall and result in personal
injury.
Do not place heavy objects on the product.
Product failure or personal injure may result.
When using headphones or earphones, do not turn the volume too high.
Having the sound too loud may damage your hearing.
!
Use the product in the correct posture as follows:
Straighten your back.
Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly
downward at the screen.
Keep your eyes directly in front of the screen.
Adjust the angle so light does not reflect on the screen.
Keep your forearms perpendicular to your upper arms and level with the back of
your hands.
Keep your elbows at about a right angle.
Adjust the height of the product so you can keep your knees bent at 90 degrees or
more, your heels attached to the floor, and your arms lower than your heart.
50 cm

18
1 Preparations
1 Preparations
1.1 Checking the Contents
1.1.1 Checking the Components
Contact the dealer from whom you purchased the product if any item is missing.
The appearance of the components may differ from the images shown.
Components
Components may vary depending on the country.
Recommend to use the HDMI cable and DP cable which is provided by the supplier.
The optimal resolution may not be available when using a non-high speed HDMI or
HDMI-DVI cable.
To ensure that the screen displays properly and sound can be normal output, using a standard DP,
MINI DP or HDMI cable is recommended. The DP, MINI DP and HDMI cables must support a
resolution of 3840 x 2160 at 60 Hz. (U24E850R)
To ensure that the screen displays properly and sound can be normal output, using a DP or MINI
DP cable that supports 3840 x 2160 @ 60 Hz is recommended. An HDMI cable that supports
3840 x 2160 @ 30 Hz will work when connect with HDMI 1. An HDMI cable that supports 3840 x
2160 @ 60 Hz will work when connect with HDMI 2. (U28E850R / U32E850R)
Quick Setup Guide Warranty card
(Not available in some locations)
Regulatory guide
(optional)
User manual (optional) Power cable HDMI cable (optional)
DP cable (optional) MINI DP cable (optional) USB 3.0 cable (optional)

19
Preparations
1
1 Preparations
1.2 Parts
1.2.1 Frontal Button
The color and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
Icons Description
Open or close the onscreen display (OSD) menu, or return to the parent
menu.
OSD control lock: Maintain the current settings, or lock the OSD
control to prevent unintended changes to settings.
Enable: To lock the OSD control, press and hold the [ ] button for
10 seconds.
Disable: To unlock the OSD control, press and hold the [ ] button
for 10 seconds.
If the OSD control is locked,
Brightness, Contrast and Volume can be adjusted.
PIP/PBP and Eye Saver Mode are available. Information can be
viewed.
Select [ ] to display and access the following menu items.
Press to enable or disable Eye Saver Mode.
The items below are not available if the Eye Saver Mode function is
enable.
PICTURE Game Mode, Bright, Angle, Brightness
COLOR
System Smart Eco Saving
MENU EYE
SAVER SOURCE PIP/PBP
Function Key Guide
MENU EYE
SAVER SOURCE PIP/PBP
SAMSUNG
MAGIC
SAMSUNG
MAGIC

20
Preparations
1
1 Preparations
Move to the upper or lower menu or adjust the value for an option on the
OSD menu.
Adjust the screen brightness, contrast and volume.
Confirm a menu selection.
Pressing the [ ] button when the OSD menu is not displayed will
change the input source U24E850R (DisplayPort/Mini DP/HDMI),
U28E850R / U32E850R (DisplayPort/Mini DP/HDMI 1/HDMI 2). If you
power on the product or change the input source by pressing the
[ ] button, a message that shows the changed input source will
appear at the top left corner of the screen.
Press the button when configuring settings for the PIP/PBP function is
required.
Turn the screen on or off.
Function Key Guide
When a control button on the product is pressed, the Function Key Guide
will be displayed before the onscreen menu opens.
(The guide shows the function of the button pressed.)
To access the onscreen menu when the guide is displayed, press the
corresponding button again.
The Function Key Guide may vary depending on the function or product
model.
Refer to the actual product.
Icons Description