Samsung ProXpress M403 Series User manual

BASIC
User Guide
BASIC
User Guide
This guide provides information concerning installation, basic operation and
troubleshooting on Windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

2
BASIC
1. Introduction
Key benefits 5
Features by model 7
Useful to know 9
About this user’s guide 10
Safety information 11
Machine overview 17
Control panel overview 20
Turning on the machine 21
Installing the driver locally 22
Reinstalling the driver 24
2. Menu Overview and Basic Setup
Menu overview 26
Machine’s basic settings 30
Media and tray 32
Basic printing 44
Using USB memory device 50
3. Maintenance
Ordering supplies and accessories 55
Available consumables 56
Available accessories 57
Available maintenance parts 58
Storing the toner cartridge 59
Redistributing toner 61
Replacing the toner cartridge 62
Installing accessories 64
Monitoring the supplies life 68
Setting the toner 69
Cleaning the machine 70
Tips for moving & storing your machine 75
4. Troubleshooting
Tips for avoiding paper jams 77
Clearing paper jams 78
Understanding the status LED 89
Understanding display messages 91

3
BASIC
5. Appendix
Specifications 100
Regulatory information 109
Copyright 119

1. Introduction
This chapter provides information you need to know before using the machine.
•Keybenefits 5
• Features by model 7
• Useful to know 9
• About this user’s guide 10
• Safety information 11
• Machine overview 17
• Control panel overview 20
• Turning on the machine 21
• Installing the driver locally 22
• Reinstalling the driver 24

Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 47).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 171).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 171).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output
(1,200 x 600 x 2 bit).
• Fast, on-demand printing.
- For single-side printing, up to 40 ppm (A4) or up to 42 ppm (Letter).
Convenience
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 189).
• Samsung Easy Printer Manager and Printing Status is a program that monitors
and informs you of the machine’s status and allows you to customize the
machine’s settings (see "Using Samsung Easy Printer Manager" on page 199 or
"Using Samsung Printer Status" on page 201).
• Samsung AnyWeb Print helps you screen-capture, preview, scrap, and print
the screen of Windows Internet Explorer more easily than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 190).
• Smart Update allows you to check for the latest software and install the latest
version during the printer driver installation process. This is available only for
Windows.
•If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.

Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 102).
• Print watermark: You can customize your documents with words, such as
“
CONFIDENTIAL ” (see "Using advanced print features" on page 171).
• Print posters: The text and pictures of each page of your document are magnified
and printed across the multiple sheets of paper and can then be taped together to
form a poster (see "Using advanced print features" on page 171).
• You can print in various operating systems (see "System requirements" on page 105).
• Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
• Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB cable or a
network cable.
•UsingtheWi-FiDirect
- You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi
Direct feature.
See "Introducing wireless set up methods" on page 142.

Features by model
Some features and optional goods may not be available depending on
model or country.
Operating System
(●: Supported, Blank: Not supported)
Software
You can install the printer driver and software when you insert the software
CD into your CD-ROM drive. For windows, select the printer driver and
software in the Select Software to Install window.
(●: Supported, Blank: Not supported)
Variety feature
Operating System M403x series
Windows ●
Mac ●
Linux ●
Unix ●
Software M403x series
SPL printer driver
PCL printer driver ●
PS printer drivera●
XPS printer drivera●
Direct Printing Utilitya●
Samsung Printer Center ●
Samsung Easy
Printer Manager
Advanced Setting ●
Samsung Printer Status ●
Samsung AnyWeb Printa●
Easy Capture Manager ●
Eco Driver Pack ●
Stylish Driver Packb●
SyncThru™ Web Service ●
a. Download the software from the Samsung website and install it: (http://
www.samsung.com > find your product > Support or Downloads). Before installing,
check whether your computer’s OS support the software.
b. The printer driver includes a user interface that is optimized for touchscreens. To use this
UI, click Samsung Printer Center > Device Options and then select Stylish User
Interface (see "Using Samsung Printer Center" on page 196).
Features M403x series
Hi-Speed USB 2.0 ●
Network Interface Ethernet 10/100/1000 Base
TX wired LAN
●
Network Interface 802.11b/g/n wireless LANa○
NFC (Near Field Communication) ○
Software M403x series

Features by model
(●: Supported, ○: optional, Blank: Not supported)
Eco printing ●
Duplex (2-sided) printing ●
USB memory interface ●
Memory module ○
Optional trays (Tray2, Tray3, Tray4, Tray5) ○
AirPrint ●
Mopria ●
a. Depending on your country, wireless LAN card may not be available. For some
countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the
retailer where you bought your machine.
Features M403x series

Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 45).
• Remove the driver and install it again (see "Installing the driver
locally" on page 22).
• Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 171).
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 89).
A paper jam has occurred.
• Open and close the door (see "Front view" on page 18).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 78).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 61).
• Try a different print resolution setting (see "Opening printing
preferences" on page 45).
• Replace the toner cartridge (see "Replacing the toner
cartridge" on page 62).
Where can I download the machine’s driver?
• You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.

10
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Do not discard this manual, and keep it for future reference.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this user’s guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
2
General icons
Icon Text Description
Warning Used to alert users to the possibility of personal injury.
Caution Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note Provides additional information or detailed
specification of the machine function and feature.