Samsung Xpress M2020W User manual

BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

2
BASIC
1. Introduction
Key benefits 4
Features by models 6
Useful to know 8
About this user’s guide 9
Safety information 10
Machine overview 16
Control panel overview 19
Turning on the machine 21
Installing the driver locally 22
Reinstalling the driver 24
2. Learning the Basic Usage
Media and tray 26
Basic printing 35
3. Maintenance
Ordering supplies and accessories 39
Available supplies 40
Storing the toner cartridge 41
Redistributing toner 43
Replacing the toner cartridge 44
Cleaning the machine 46
Tips for moving & storing your machine 50
4. Troubleshooting
Tips for avoiding paper jams 52
Clearing paper jams 53
Understanding the status LED 56
5. Appendix
Specifications 60
Regulatory information 69
Copyright 79

1. Introduction
This chapter provides information you need to know before using the machine.
•Keybenefits 4
• Features by models 6
• Useful to know 8
• About this user’s guide 9
• Safety information 10
• Machine overview 16
• Control panel overview 19
• Turning on the machine 21
• Installing the driver locally 22
• Reinstalling the driver 24

Key benefits
Environmentally friendly
• To save toner and paper, this machine supports the Eco feature (see "Easy
Eco Driver" on page 148).
• To save paper, you can print multiple pages on a single sheet of paper (see
"Using advanced print features" on page 133).
• To save paper, you can print on both sides of the paper (manual double-
sided printing) (see "Using advanced print features" on page 133).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Print with excellent quality and speed
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
- M202x series/M202xW series
▪For single-side printing, 20 ppm (A4) or 21 ppm (Letter).
- SL-M2024 series/SL-M2024W series
▪For single-side printing, 18 ppm (A4) or 19 ppm (Letter).
Convenience
• Simply touch your cell phone on the NFC tag on your printer and get the
print job done (see "Using the NFC feature" on page 122).
• Samsung Easy Printer Manager is a program that monitors and informs you
of the machine’s status and allows you to customize the machine’s settings
(see "Using Samsung Easy Printer Manager" on page 151).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows OS users.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.

Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 62).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 133).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 133).
• You can print in various operating systems (see "System requirements" on
page 65).
• Your machine is equipped with a USB interface.
Supports various wireless network setting method
Wireless networking may not be available depending on the model
(see "Features by models" on page 6).
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
•UsingtheUSBcable
- You can connect and set various wireless network settings using a USB
cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 94.

Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
Software
Operating System M202x series M202xW series
Windows ● ●
Mac ● ●
Linux ● ●
Unix
Software M202x series M202xW series
PCL printer driver
SPL printer driver ● ●
PS printer driver
XPS printer drivera
Samsung Easy Printer Manager ● ●
SyncThru™ Web Service ●
SyncThru™ Web Admin Service ●

Features by models
Variety feature
(●: Included, Blank: Not available)
Samsung Printer Status ● ●
Easy Eco Driver Anyweb Print ● ●
Easy Capture Manager ● ●
a. For XPS driver, it is only supported for windows through the Samsung website (www.samsung.com)
Software M202x series M202xW series
Features M202x series M202xW series
Hi-Speed USB 2.0 ● ●
Network Interface Ethernet 10/100 Base TX wired LAN
Network Interface 802.11b/g/n wireless LAN ●
NFC printing ●
IPv6 ●
Eco printing(Easy Eco Driver)a
a. Setting the ECO settings is available from the windows driver.
● ●
Wi-Fi Protected Setup™ (WPS) ●
Manual duplex (2-sided) printing ● ●
AirPrint ●
Google Cloud Print™ ●

Useful to know
Where can I download the machine’s driver?
• Visit www.samsung.com to download the latest machine’s
driver, and install it on your system.
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 56).
A paper jam has occurred.
• Open and close the top cover (see "Front view" on page 17).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 53).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 36).
• Remove the driver and install it again (see "Installing the driver
locally" on page 22).
• Select your machine as your default machine in your Windows.

9
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this user's guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
2
General icons
Icon Text Description
Caution Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note Provides additional information or detailed
specification of the machine function and feature.

10
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
4
Operating environment
Warning
Warning Hazards or unsafe practices that may result in severe
personal injury or death.
Caution Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.