Samsung iPOLiS SNP-3120 User manual

NETWORK CAMERA
User Manual SNP-3120/SNP-3120V/
SNP-3120VH

Copyright
©2014Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall
be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no
formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own
responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal information and to prevent
the damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by
mismanaging a password.
Network Camera
User Manual

English _3
●OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety, If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, conve-
nience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
15. This product is intended to be supplied by a Listed power supply unit marked “Class 2”
and rated from 12 V dc, min 0.9A.
overview

overview
4_ overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PROCUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling
in accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.

English _5
●OVERVIEW
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call
a repair man in your location.
When used outside of the U.S., it may be used HAR code with fittings of
an approved agency is employed.
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
The CVBS out terminal of the product is provided for easier installation, and is
not recommended for monitoring purposes.
Please use the input power with just one camera and other devices must not
be connected.
The ITE is to be connected only to PoE networks without routing to the
outside plant.
Do not expose the product to the direct airflow from an air conditioner.
Otherwise, it may cause moisture condensation inside the Clear Dome due to
temperature difference between internal and external of the dome camera.
If you install this product in a low-temp area such as inside a cold store, you
must seal up the wiring pipe with silicon, so that the external air can not flow
inside the housing.
Otherwise, external high, humid air may flow inside the housing, pooling
moisture or vapor inside the product due to a difference between internal and
external temperature.

overview
6_ overview
Please read the following recommend safety precautions carefully.
Do not place this apparatus on an uneven surface.
Do not install on a surface where it is exposed to direct sunlight, near
heating equipment or heavy cold area.
Do not place this apparatus near conductive material.
Do not attempt to service this apparatus yourself.
Do not place a glass of water on the product.
Do not install near any magnetic sources.
Do not block any ventilation openings.
Do not place heavy items on the product.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
Reference : In case of providing information for helping of product’s usages
Notice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.

English _7
●OVERVIEW
CONTENTS
OVERVIEW
3
3Important Safety Instructions
9Product Features
10 Recomended PC Specifications
10 Recomended SD/SDHC Memory
Card Specifications
11 What’s Included
13 At a Glance (SNP-3120)
14 At a Glance (SNP-3120V)
16 At a Glance (SNP-3120VH)
INSTALLATION &
CONNECTION
20
20 DIP Switch Setting
30 Installation (SNP-3120)
34 Installing with accessories
(Sold Separately)
36 Installation (SNP-3120V)
39 Installation (SNP-3120VH)
43 Inserting/Removing aSD Memory
Card
44 Memory Card Information
(Not Included)
45 Connecting with other Device
NETWORK CONNECTION
AND SETUP
48
48 Connecting the Camera Directly
to Local Area Networking
49 Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
50 Connecting the Camera Directly
to a PPPoE Modem
51 Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
52 Buttons used in IP Installer
53 Static IP Setup
57 Dynamic IP Setup
58 Port Range Forward (Port Mapping)
Setup
60 Connecting to the Camera from a
Shared Local PC
60 Connecting to the Camera from a
Remote PC via the Internet

overview
8_ overview
CAMERA SETUP
79
79 Using the Camera Menu
79 Camera Setting
89 OSD Setting
91 Initialize
SETUP SCREEN
92
92 Setup
92 Video & Audio Setup
112 Network Setup
121 Event Setup
132 System Setup
WEB VIEWER
61
61 Connecting to the Camera
62 Password setting
63 Login
64 Installing Silverlight Runtime
67 Installing STW WebViewer Plugin
69 Using the Live Screen
73 Playing the recorded video
APPENDIX
140
140 Specification
145 Product Overview
147 Troubleshooting
149 Open Source Announcement
150 GPL/LGPL Software License

English _9
●OVERVIEW
PRODUCT FEATURES
Multi-Streaming
This network camera can display videos in different resolutions and qualities simultane-
ously using different CODECs.
MHowever, MPEG4 video can not be played on a web page. Use CMS software if you want to play
the video on a web page.
Web Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
Alarm
If an event occurs, the event-related video will be transferred to the FTP/email specified
by the user or saved to the SD memory, or the event signal will be sent to the Alarm Out
port.
Intelligent Video Analysis
Analyzes the event video according to the user-specified rules to recognize the event.
Auto Detection of Disconnected Network
Detects network disconnection before triggering an event.
ONVIF Compliance
This product supports ONVIF.
For more information, refer to www.onvif.org.

overview
10_ overview
RECOMENDED PC SPECIFICATIONS
CPU : Intel Core 2 Duo 2.6GHz or higher
Resolution : 1280X1024 pixels or higher
RAM : 2GB or higher
Supported OS : Windows XP / VISTA / 7, MAC OS X 10.7
Supported Browser : Microsoft Internet Explorer (Ver. 10 ~ 7)
Mozilla Firefox (Ver. 19 ~9) ※Windows Only
Google Chrome (Ver. 25 ~ 15) ※Windows Only
Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 only), 5.1.7) ※Mac OS X only
Windows 8 is supported only in the Desktop mode.
Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
It is recommended to connect to IPv6 in Windows 7.
For Mac OS X, only the Safari browser is supported.
Video Memory : 256MB or higher
J If the driver of the video graphic adapter is not installed properly or is not the latest version, the
video may not be played properly.
For a multi-monitoring system involving at least 2 monitors, the playback performance can be
deteriorated depending on the system.
It is advisable to use Intel Core 2 Duo 2.93GHz or higher in a multi-browser environment.
RECOMENDED SD/SDHC MEMORY CARD SPECIFICATIONS
4GB ~ 32GB
For your camera, we recommend you use a memory card from the following
manufacturers:
SD/SDHC Memory Card : Sandisk, Transcend

English _11
●OVERVIEW
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
Appearance Item Name Quantity Description Model Name
Instruction book,
Installer S/W CD,
CMS S/W DVD
2
SNP-3120 or
SNP-3120V or
SNP-3120VH
Quick Guide
(Optional) 1
Warranty card
(Optional) 1
7Pin Terminal Block 1 For communications
8Pin Terminal Block 1 For alarm I/O
Cable for the testing
monitor 1
Used to test the camera
connection to a portable display
device
Audio cable 1

overview
12_ overview
Appearance Item Name Quantity Description Model Name
Template 1 Product installation guide
SNP-3120
ASSY-Tapping Screw 4 Used for installation on the
ceiling
Mount Bracket 1
L Wrench 1 Used to remove/fix the dome
cover
SNP-3120V/
SNP-3120VH
M The Test Monitor Cable is connected to a portable displayer and used for testing the camera.
If you intend to use it for an actual monitoring camera, use the BNC cable instead.

English _13
●OVERVIEW
AT A GLANCE (SNP-3120)
Item Description

Main unit Main unit includes the lens, switch board, PCB boards and screws.
b
Dome Cover Dome cover for the lens and unit protection.
c
Audio Audio I/O port.

Alarm In / Out
terminals Used to connect alarm in/out terminal block.

Video, RS-485, Power Used to connect monitor, RS-485 device or power.

ID setup switch Used to setup the camera ID or communication protocol.

Screw Hole Used to fix the camera to the ceiling.

Reset Button
Resets the camera settings to the default. Press and hold it for about 5
seconds to turn off the system indicator and restart the system.
JIf you reset the camera, the network settings will be adjusted so that
DHCP can be enabled. If there is no DHCP server in the network, you
must run the IP Installer program to change the basic network settings
such as IP address, Subnet mask, Gateway, etc., before you can
connect to the network.

Network port Used to connect a PoE+ or LAN cable.

overview
14_ overview
AT A GLANCE (SNP-3120V)
Item Description

Surface Mount
Bracket
Used to install the camera directly on the ceiling.
After separating this cover, mount this bracket on to ceiling.
b
Main unit Main unit includes the lens, switch board, PCB boards and screws.
c
Dome Cover Dome cover for the lens and unit protection.

SD Memory Card
Compartment Compartment for the SD memory card.

Audio Audio I/O port.

Heater Activated when the ambient temperature is under 5ºC to prevent the dome
cover from being covered with frost.

Video, RS-485, Power Used to connect monitor, RS-485 device or power.

ID setup switch Used to setup the camera ID or communication protocol.

English _15
●OVERVIEW
Item Description

Reset Button
Resets the camera settings to the default. Press and hold it for about 5
seconds to turn off the system indicator and restart the system.
JIf you reset the camera, the network settings will be adjusted so that
DHCP can be enabled. If there is no DHCP server in the network, you
must run the IP Installer program to change the basic network settings
such as IP address, Subnet mask, Gateway, etc., before you can
connect to the network.

Alarm In / Out
terminals Used to connect alarm in/out terminal block.

Network port Used to connect a PoE+ or LAN cable.

overview
16_ overview
AT A GLANCE (SNP-3120VH)
Item Description

Sun Shield Housing Used to protect the main unit from the sunlight.
b
Main unit Main unit includes the lens, switch board, PCB boards and screws.
c
Dome Cover Dome cover for the lens and unit protection.

SD Memory Card
Compartment Compartment for the SD memory card.

Audio Audio I/O port.

Heater Activated when the ambient temperature is under 5ºC to prevent the dome
cover from being covered with frost.

Video, RS-485, Power Used to connect monitor, RS-485 device or power.

ID setup switch Used to setup the camera ID or communication protocol.

English _17
●OVERVIEW
Item Description

Reset Button
Resets the camera settings to the default. Press and hold it for about 5
seconds to turn off the system indicator and restart the system.
JIf you reset the camera, the network settings will be adjusted so that
DHCP can be enabled. If there is no DHCP server in the network, you
must run the IP Installer program to change the basic network settings
such as IP address, Subnet mask, Gateway, etc., before you can
connect to the network.

Alarm In / Out
terminals Used to plug terminal block to connect alarm in/out.

Network port Used to connect a PoE+ or LAN cable.

overview
18_ overview
Camera Wiring Interface Board
For the camera wiring, please refer to the picture below. When using coaxial
communication, a separate control signal connection is not required.
Controller & Auxiliary Signal Connection
No. Name Usage
1 2.COM Alarm Output 2 (Common)
2 2.NO Alarm Output 2 (Normal Open)
3 1.COM Alarm Output 1 (Common)
4 1.NO Alarm Output 1 (Normal Open)
5 1.NC Alarm Output 1 (Normal Open)
6 GND Ground
7 IN1 Alarm Input Sensor Terminal 1
8 IN2 Alarm Input Sensor Terminal 2
ALARM
ID PROTOCOL
VIDEO 485 POWER

English _19
●OVERVIEW
Power, Video & Communication Signal Connection
No. Name Usage
1 VIDEO Video Output
2 GND Ground
3 485+ Controller Data Line
4 485- Controller Data Line
5FGField Ground
6ACAC 24V
7ACAC 24V
M The provided BNC cable’s blue line is Video Output, while the black line is the Ground.
Power supply adaptor (AC) has no polarities.
J The maximum power capacity of the built-in relay is 30V DC/2A, 125V AC/0.5A, and 250V
AC/0.25A.
Connecting the power connector and GND incorrectly to the NC/NO and COM ports may cause a
short circuit and fi re, damaging the camera.
When connecting the camera to an external over-rated product, use a separate relay device to
ensure proper operation.
To prevent possible inflow of lightning while in test monitoring, perform the test with the FG
terminal grounded.

20_ installation & connection
installation & connection
DIP SWITCH SETTING
How to set up Protocols and ID DIP Switches
You can control various settings of the camera system using the Communication and ID
DIP switches. Before installing the product, please set up the DIP switches according to the
installation environment.
1. Detach the camera frame from the install base, and place the bottom of the frame
toward you as shown in the picture below.
2. Set the switches according to your installation environment. For more detailed setup
information, please refer to the chart on the next page.
3. The camera may malfunction if the switches are not fully turned On/Off; please
double check the switches before finishing setup.
Communication Protocol
DIP Switch(SW2)
Camera ID DIP Switch(SW1)