Samsung Harman/Kardon HW-N850 Installation instructions

FULL MANUAL

SAFETY
INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage is
present inside. It is dangerous to make
any kind of contact with any internal part
of this product.
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that it does not require a safety
connection to electrical earth (ground).
AC voltage : This symbol indicates that
the rated voltage marked with the
symbol is AC voltage.
DC voltage : This symbol indicates that
the rated voltage marked with the
symbol is DC voltage.
Caution, Consult instructions for use :
This symbol instructs the user to consult
the user manual for further safety
related information.
WARNING
• To reduce the risk of fire or electric shock, do
not expose this appliance to rain or moisture.
CAUTION
•TO PREVENT ELECTRIC SHOCK, MATCH WIDE
BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
•This apparatus shall always be connected to a
AC outlet with a protective grounding
connection.
•To disconnect the apparatus from the mains,
the plug must be pulled out from the mains
socket, therefore the mains plug shall be
readily operable.
•Do not expose this apparatus to dripping or
splashing. Do not put objects filled with
liquids, such as vases on the apparatus.
•To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must be
easily and readily accessible at all times.
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power requirements
listed on the identification sticker located on
the bottom of your product. Install your
product horizontally, on a suitable base
(furniture), with enough space around it for
ventilation (7~10 cm). Make sure the
ventilation slots are not covered. Do not place
the unit on amplifiers or other equipment
which may become hot. This unit is designed
for continuous use. To fully turn off the unit,
disconnect the AC plug from the wall outlet.

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Unplug the unit if you intend to leave it
unused for a long period of time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a fireplace) or
equipment creating strong magnetic or
electric fields. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately 2
hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery in
the general household trash. Do not expose
the battery to excess heat, direct sunlight, or
fire. Do not short circuit, disassemble, or
overheat the battery. Danger of explosion if
the battery is replaced incorrectly. Replace
only with the same or equivalent type.
ABOUT THIS MANUAL
The user manual has two parts: this simple paper
USER MANUAL and a detailed FULL MANUAL you
can download.
USER MANUAL
See this manual for safety instructions, product
installation, components, connections, and
product specifications.
FULL MANUAL
You can access the FULL MANUAL on Samsung’s
on-line customer support centre by scanning the
QR code. To see the manual on your PC or
mobile device, download the manual in
document format from Samsung’s website.
(http://www.samsung.com/support)
Design, specifications, and App screen are subject to
change without prior notice.
CONTENTS
01 Checking the Components 2
Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- 2
02 Product Overview 3

ENG - iv
Front Panel / Top Panel of the Soundbar ------------------------- 3
Bottom Panel of the Soundbar ------------------------- 4
03 Connecting the Soundbar 5
Connecting Electrical Power ------------------------- 5
Connecting the Soundbar to the Subwoofer ------------------------- 6
–Automatic connection between the Subwoofer and the Soundbar ------------------------- 6
–Manually connecting the Subwoofer if automatic connection fails ------------------------- 7
Connecting the SWA-9000S to a Soundbar (Sold Separately) ------------------------- 8
04 Connecting to a TV 10
Method 1. Connecting with a Cable ------------------------- 10 –Connecting a TV using an
HDMI Cable ------------------------- 10 –Connecting using an Optical Cable -----------------
-------- 11
Method 2. Connecting Wirelessly ------------------------- 12 –Connecting a TV via Bluetooth ------
------------------- 12 –Connecting via Wi-Fi ------------------------- 14
05 Connecting an External Device 16
Connecting using an HDMI Cable (Dolby Atmos® supported) ------------------------- 16
Connecting using an HDMI Cable ------------------------- 17
Connecting using an Optical Cable ------------------------- 18
06 Connecting a Mobile Device 19
Connecting via Bluetooth ------------------------- 19
Connecting via Wi-Fi (Wireless Network) ------------------------- 22
07 Connecting an Amazon product 24
Connect and use with an Amazon product (Amazon Echo) ------------------------- 24
Use voice commands to control the Soundbar ------------------------- 26

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08 Using the Remote Control 27
How to Use the Remote Control ------------------------- 27
Adjusting the Soundbar volume with a TV remote control ------------------------- 30 Using the
Hidden Buttons (Buttons with more than one function) ------------------------- 31
Output specifications for the different sound effect modes ------------------------- 31
09 Installing the Wall Mount 32
Installation Precautions ------------------------- 32
Wallmount Components ------------------------- 32
10 Software Update 34
11 Troubleshooting 35
12 Licence 36
13 Open Source Licence Notice 37
14 Important Notes About Service 37 15 Specifications
and Guide 38
Specifications ------------------------- 38

ENG - 2
01 CHECKING THE COMPONENTS
•For more information about the power supply and power consumption, refer to the label attached
to the product. (Label : Bottom of the Soundbar Main Unit)
•The power components are labelled (1, 2). For more information about power connections, see
page 5.
•For Soundbar wall mounting components, see page 32.
•To purchase additional components or optional cables, contact a Samsung Service Centre or
Samsung Customer Care.
•The appearance of the accessories may differ slightly from the illustrations above.

ENG - 3
Inserting Batteries before using the Remote Control (AA batteries
X 2)
Slide the battery cover in the direction of the arrow
until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide
the battery cover back into position.
02 PRODUCT OVERVIEW
Front Panel / Top Panel of the Soundbar
(Power) Button
Turns the power on and off.
(Source) Button
Selects the source input mode.
Input mode
Display
Optical Digital input
D.IN
ARC (HDMI OUT) input
D.IN TV ARC (Auto conversion)
HDMI input
HDMI 1 / HDMI 2
Wi-Fi mode
WIFI
BLUETOOTH mode
BT
• To turn on “BT PAIRING” mode, change the source to “BT” mode, and then press and hold the
(Source) button on the top panel for more than 5 seconds.

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-/+ (Volume) Button Adjusts
the volume.
• When adjusted, the volume level appears on the Soundbar’s front display.
Display
Displays the product’s status and current mode.
•When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
•When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
•If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio
Setup menu of your TV. Refer to the owner’s manual supplied with your TV.
Bottom Panel of the Soundbar
POWER
Connect the Soundbar's AC power cord.
ID SET (WOOFER/REAR)
Press to connect the Soundbar to surround speakers and a subwoofer wirelessly.
• Press and hold the Up button on the remote for 5 seconds to complete ID SET.
NETWORK
Press to connect to a wireless network (Wi-Fi) via the SmartThings app.
SERVICE
Connect a USB storage device to upgrade the product's software.
DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device.
HDMI IN 1 / HDMI IN 2
Inputs digital video and audio signals simultaneously using an HDMI cable.
Use when connecting a supported external device.

ENG - 5
HDMI OUT (TV-ARC)
Connect to the HDMI (ARC) jack on a TV.
•When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable.
•Do not connect this unit or other components to an AC outlet until all connections between
components are complete.
03 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components (1, 2) to connect the Subwoofer and Soundbar to an electrical outlet in the
following order:
1Connect the power cord to the Subwoofer.
2Connect the power cord to the Soundbar.
See the illustrations below.
• For more information about the required electrical power and power consumption, refer to the label
attached to the product. (Label : Bottom of the Soundbar Main Unit)

ENG - 6
Connecting the Soundbar to the Subwoofer
When the subwoofer is connected, you can enjoy rich bass sound.
Automatic connection between the Subwoofer and the Soundbar
When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the
subwoofer is automatically connected to the Soundbar.
• When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on.
LED Indicator Lights on the Rear of Subwoofer
LED
Status
Description
Resolution
Blue
On
Successfully connected
(normal operation)
-

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Blinking
Standby (with the Soundbar
main unit turned off)
Check the power supply to the Soundbar
main unit.
Connection failed
Connect again. (Refer to the instructions on
manual connection on page 7.)
Red
On
Standby (with the Soundbar
main unit turned off)
Check the power supply to the Soundbar
main unit.
Connection failed
Connect again. (Refer to the instructions on
manual connection on page 7.)
Red and
blue
Blinking
Malfunction
See the contact information for the
Samsung Service Centre in this manual.
Manually connecting the Subwoofer if automatic connection fails
Before performing the manual connection procedure below:
•Check whether the power cables for the Soundbar and subwoofer are connected properly.
•Make sure that the Soundbar is turned on.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
•The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
2. Press and hold the Up button on the remote control for at least 5 seconds.
•The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
•The Soundbar will automatically power on when ID SET is complete.

ENG - 8
NOTES
•Do not connect the power cord of this product or your TV to a wall outlet until all connections
between components are complete.
•Before moving or installing this product, be sure to turn off the power and disconnect the power
cord.
•If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY
LED on the rear will be Red after blinking Blue several times.
•If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
•The maximum transmission distance of the wireless signal of the main unit is about 10 meters, but
may vary depending on your operating environment. If a steel-concrete or metallic wall is between
the main unit and the wireless subwoofer the system may not operate at all, because the wireless
signal cannot penetrate metal.
PRECAUTIONS
•Wireless receiving antennas are built into the wireless subwoofer. Keep the units away from water
and moisture.
•For optimal listening performance, make sure that the area around the wireless subwoofer and
Wireless Receiver Module (Sold separately) location is clear of any obstructions.
Connecting the SWA-9000S to a Soundbar (Sold Separately)
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-
9000S) to your Soundbar (Sold separately).
1. Connect the Wireless Receiver Module to 2 Surround Speakers.

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–The speaker cables are color coded.
2. Check the standby status of the Wireless Receiver Module after plugging it into an electrical outlet.
•The LINK LED indicator (blue LED) on the Wireless Receiver Module blinks. If the LED does not
blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for
5~6 seconds until the LINK LED indicator blinks (in Blue). For more about the LED, please refer to
the SWA-9000S user manual.
3. Press and hold the Up button on the remote control for at least 5 seconds.
•The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
•The Soundbar will automatically power on when ID SET is complete.
•If your Soundbar was playing music when it connects to the SWA-9000S, you may hear some
stuttering from the woofer as the connection finalises.
4. Check if the LINK LED is solid blue (connection complete)

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The LINK LED indicator stops blinking and glows
a solid blue when a connection is established
between the Soundbar and the Wireless
Receiver Module.
5. If SWA-9000S is not connected, repeat the
procedure from Step 2.
04 CONNECTING TO A TV
Hear TV sound from your Soundbar through wired or wireless connections.
•When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the
TV’s remote control.
–This feature is available on 2017 and later Samsung Smart TVs that support Bluetooth when the
Soundbar is connected to the TV using an optical cable.
–This function also allows you to use the TV menu to adjust the sound field and various settings
as well as the volume and mute.
Method 1. Connecting with a Cable
When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on
the TV is changed, you will experience better sound quality. (The TV menu may use different words for
Dolby Digital and PCM depending on the TV manufacturer.)
STANDBY
LINK
NDBY
LINK

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Connecting a TV using an HDMI Cable
1. With the Soundbar and TV turned on, connect the HDMI cable as shown in the figure.
2. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV
sound.
•If TV sound is inaudible, press the (Source) button on the remote control or on the top of
the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence,
and TV sound is played.
•If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the
HDMI cable is connected to the correct port.
•Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
NOTES
•HDMI is an interface that enables the digital transmission of video and audio data with just a single
connector.
•If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port.
•We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one
whose diameter is less than 14 mm.
•Anynet+ must be turned on.
•This function is not available if the HDMI cable does not support ARC.

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Connecting using an Optical Cable
1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV
with a digital optical cable (not supplied).
2. Press the (Source) button on the top panel or on the remote control, and then select the
“D.IN” mode.
Auto Power Link
Auto Power Link automatically turns on the Soundbar when the TV is turned on.
1. Connect the Soundbar and a TV with a digital optical cable (not supplied).
2. Press the Left button on the remote control for 5 seconds to turn Auto Power
Link on or off.
•Auto Power Link is set to ON by default.
(To turn off this function, press the Left button on the remote for 5 seconds.)
•Depending on the connected device, Auto Power Link may not function.
•This function is only available in the “D.IN” mode.
Method 2. Connecting Wirelessly
Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
• Only one TV can be connected at a time.

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The initial connection
1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the (Source) button on the top panel and then select “BT”.
“BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device
connected to the Soundbar.
b. When “BT READY” appears, press and hold the (Source) button on the top panel of the
Soundbar for more than 5 seconds to display “BT PAIRING”.
2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
3. Select “[AV] Samsung Soundbar Nxxx” from the list on the TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” in the TV Bluetooth device list.
To connect the TV to the Soundbar, select the message, and then establish a connection.
• When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
4. You can now hear TV sound from the Soundbar.
If the device fails to connect
•If a previously connected Soundbar (e.g. “[AV] Samsung Soundbar Nxxx”) appears in the list, delete
it.
•Then repeat steps 1 through 3.
Disconnecting the Soundbar from the TV
Press the (Source) button on the top panel or on the remote control and switch to any mode but
“BT”.
•Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
•To cancel the automatic Bluetooth connection between the Soundbar and TV, press the p
(Play/Pause) button on the remote control for 5 seconds with the Soundbar in “BT READY” status.
(Toggle On → Off)
NOTE
•After you have connected the Soundbar to your TV the first time, use the “BT READY” mode to
reconnect.
What is the difference between BT READY and BT PAIRING?
•BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button
on the remote control or press and hold the (Source) button on the top of the Soundbar for
more than 5 seconds while the Soundbar is in “BT” mode.)

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NOTES
•If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
•The Soundbar automatically turns off after 5 minutes in the Ready state.
•The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
–If there is a strong electrical field around the Soundbar.
–If several Bluetooth devices are simultaneously paired with the Soundbar. –If the
Bluetooth device is turned off, not in place, or malfunctions.
•Electronic devices may cause radio interference. Devices that generate electromagnetic waves must
be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
Connecting via Wi-Fi
Pre-connection Checklist
1. Confirm that your Samsung Smart TV was released after 2013. This function is compatible only
with Samsung Smart TVs released after 2013.
2. Make sure your Wireless router (Wi-Fi) is ready and working.
3. Make sure that the TV is connected to the Wireless router (your Wi-Fi network).
Step 1 : Connecting the Soundbar to Wi-Fi
1. Press the (Source) button on the top of the Soundbar or on the remote control to select “WIFI”
mode.
• When using selected Samsung TVs (2016 ~ 2018 Samsung Smart TVs that support Bluetooth.)
–If you select “WIFI” mode when the TV is turned on, the TV screen displays a pop-up window
providing instructions on how to automatically connect the Soundbar to a wireless router
(Wi-Fi). Refer to instructions in the pop-up window of the TV.

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2. Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
3. Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
4. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-
Fi network.
Step 2 : Configuring Settings on the TV
• If the TV disconnects from your wireless network after you change the input source to the Soundbar,
use the TV menu to connect the TV to the network again.
For TVs released in 2018
Home ( ) Settings ( ) Sound Sound Output [AV] Samsung Soundbar Nxxx (Wi-Fi)
For TVs released in
2017
Home ( ) Settings ( ) Sound Sound Output [AV] Samsung Soundbar Nxxx (Wi-Fi)
For TVs released in 2016
Home ( ) Settings ( ) Sound Select Speaker [AV] Samsung Soundbar Nxxx (Wi-Fi)
For TVs released in 2015
Menu Sound Speaker List
For TVs released in 2014
Menu Sound Speaker Settings Multiroom Link - Settings
NOTES
•The TV and Soundbar must be connected to the same wireless network (Wi-Fi).
•If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi
connection between the TV and Soundbar. Contact your Internet service provider for details.
•If the 5GHz Wi-Fi connection is not smooth, use the 2.4GHz bandwidth.
•Because the menus may differ depending on the year of manufacture, refer to your TV manual.
05 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via a wired or wireless network to play the external device’s sound
through the Soundbar.

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Connecting using an HDMI Cable (Dolby Atmos® supported)
•What is Dolby Atmos®? Atmos technology enhances existing 7.1 channel surround sound systems
by adding an overhead speaker. This envelops the listener in 360 degrees of sound, delivering an
immersive, high-definition, rich, detailed, and deeper experience.
•Important: This product supports Dolby Atmos® only in HDMI mode.
1. Connect an HDMI cable from the HDMI IN 1 or HDMI IN 2 jack on the bottom of the Soundbar to
the HDMI OUT jack on your digital device.
2. Connect an HDMI cable from the HDMI OUT (TV-ARC) jack on the bottom of the Soundbar to the
HDMI IN jack on your TV.
3. Press the (Source) button on the top panel or on the remote control, and then select “HDMI
1”or “HDMI 2”.
4. “HDMI 1”or “HDMI 2” mode is displayed on the Soundbar display panel and sound plays.
NOTE
•When Dolby Atmos® is activated, “DOLBY ATMOS” appears in the front display.
Configuring Dolby Atmos® on your BD player or other
device.
•Open the audio output options on the settings menu of your BD player or other device and make
sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to
Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
•If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.