Samsung RH55E User manual

SMART Signage TV
User Manual
The colour and the appearance may differ depending on the product, and the
specifications are subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.
RH48E RH55E

Table of contents
Before Using the Product
Copyright 7
Safety Precautions 8
Symbols 8
Cleaning 8
Storage 9
Electricity and Safety 9
Installation 10
Operation 12
Preparations
Checking the Components 16
Components 16
Parts 17
Control Panel 17
Reverse Side 19
Anti-theft Lock 20
Remote Control 21
Before Installing the Product (Installation
Guide) 23
Tilting Angle and Rotation 23
Ventilation 23
Dimensions 24
Installing the Wall Mount 25
Installing the Wall Mount Kit 25
Wall Mount Kit Specifications (VESA) 26
Connecting and Using a Source
Device
Before Connecting 27
Pre-connection Checkpoints 27
Connecting to a PC 27
Connection using the D-SUB cable
(Analogue type) 27
Connection Using an HDMI Cable 28
Connection Using an HDMI-DVI Cable 28
Connecting to a Video Device 29
Connection Using the AV Cable 29
Connection Using an HDMI-DVI Cable 30
Connection Using an HDMI Cable 30
Connecting to an Audio System 31
Connecting the antenna 31
Connecting the LAN Cable 32
Connecting to a TV Viewing Card slot 33
To connect the CI CARD, follow these steps: 33
Changing the Input source 34
Source 34
Home feature
Player 35
Published Content 36
My Templates 36
Available features in the Player page 37
Player page Settings menu 38
When Content is Running 40
File Formats Compatible with Player 42
Clone Product 47
ID Settings 48
Device ID 48
PC Connection Cable 48
Connectivity 49
Network Settings 49
Wi-Fi Direct 49
Network Status 50
Picture Mode 51
On/Off Timer 52
On Timer 52
Off Timer 53
Holiday Management 53
Ticker 54
More settings 54
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Table of contents
Screen Adjustment
Picture Mode 55
Backlight / Contrast / Brightness / Sharpness /
Colour / Tint (G/R) 56
Colour Temperature 57
White Balance 58
2 Point 58
10 Point 58
Gamma 59
Calibrated value 59
Advanced Settings 60
Dynamic Contrast 61
Black Tone 61
Flesh Tone 61
RGB Only Mode 61
Colour Space 61
Motion Lighting 61
Picture Options 62
Colour Tone 63
Digital Clean View 63
MPEG Noise Filter 63
HDMI Black Level 64
Film Mode 64
Dynamic Backlight 64
Picture Size 65
Picture Size 65
Position 66
Zoom/Position 66
4:3 Screen Size 67
Resolution 67
Auto Adjustment 68
PC Screen Adjustment 68
Picture Off 69
Reset Picture 69
OnScreen Display
PIP 70
PIP Settings 70
Display Orientation 72
Onscreen Menu Orientation 72
Source Content Orientation 72
Aspect Ratio 72
Screen Protection 73
Auto Protection Time 73
Screen Burn Protection 73
Message Display 76
Source Info 76
No Signal Message 76
MDC Message 76
Menu Language 77
Reset OnScreen Display 77
Sound Adjustment
Sound Mode 78
Sound Effect 79
Virtual Surround 79
Dialog Clarity 79
Equaliser 79
HDMI Sound 80
Dolby Digital Comp 80
Speaker Settings 81
Sound Output 81
Auto Volume 82
Audio Format 82
Reset Sound 83
Broadcasting
Auto Tuning 84
Auto Tuning 84
Cable Search Option 85
Aerial 86
Channel List 87
Added Ch. 87
Favourites 1 ~ Favourites 5 87
Options 87
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Table of contents
Guide 88
Schedule Manager 89
Edit Channel 90
Edit Channel Number 92
Edit Favourites 93
Audio Options 96
Audio Language 96
Audio Format 96
Programme Rating Lock 97
Channel Lock 98
Common Interface 99
CI Menu 99
CAM video transcoding 99
Application Info 99
Channel Settings 100
Country (Area)100
Manual Tuning 100
Fine Tune 101
Transfer Channel List 101
Delete CAM Operator Profile 101
Digital Text 102
Teletext Language 102
Network
Network Status 103
Network Settings 103
Network type 103
Network Settings (Wired) 104
Network Setting (Wireless) 106
WPS(PBC) 108
Wi-Fi Direct 109
Multimedia Device Settings 109
Screen Mirroring 110
Screen Mirroring 110
Device Name 110
System
Accessibility 111
Audio Description 111
Subtitle 111
Menu Transparency 112
High Contrast 112
Enlarge 112
Setup 113
Initial settings (Setup) 113
Time 115
Clock 115
DST 116
Sleep Timer 116
Auto Source Switching 117
Auto Source Switching 117
Primary Source Recovery 117
Primary Source 117
Secondary Source 117
Power Control 118
Auto Power On 118
Max. Power Saving 118
Standby Control 119
Network Standby 119
Eco Solution 120
Energy Saving 120
Eco Sensor 120
Screen Lamp Schedule 120
No Signal Power Off 121
Auto Power Off 121
Temperature Control 121
Device Manager 122
Keyboard Settings 122
Mouse Settings 124
Change PIN 125
Security 126
Safety Lock 126
Button Lock 126
USB Auto Play Lock 126
Mobile Connection Lock 127
General 128
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Table of contents
Smart Security 128
BD Wise 129
Anynet+ (HDMI-CEC) 130
Troubleshooting for Anynet+ 132
HDMI Hot Plug 134
DivX® Video On Demand 134
Game Mode 134
Reset System 135
Support
Self Diagnosis 136
Signal Information 136
Reset 136
Software Update 137
Update now 137
Auto update 137
Use Mode 137
Contact Samsung 138
Go to Home 139
Player 139
Clone Product 139
ID Settings 139
Connectivity 139
Network Status 140
Picture Mode 140
On/Off Timer 140
Ticker 140
More settings 140
Reset All 141
Playing photos, videos and music
(Media Play)
Read the following before using media play with
a USB device 142
Using a USB device 144
Playing media content from a
PC/mobile device 145
Features provided in the media
content list page 146
Menu items in the media content list page 147
Available buttons and features during photo
playback 148
Available buttons and features during video
playback 149
Available buttons and features during music
playback 150
Supported Subtitle and Media play
file formats 151
Subtitle 151
Supported image resolutions 151
Supported music file formats 152
Supported Video Formats 152
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 154
Testing the Product 154
Checking the Resolution and Frequency 154
Check the followings. 155
Q & A 162
Specifications
General 164
Power Consumption 166
Preset Timing Modes 167
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Table of contents
Appendix
Responsibility for the Pay Service (Cost to
Customers) 169
Not a product defect 169
A Product damage caused by customer's fault 169
Others 169
WEEE 170
Correct Disposal of This Product (Waste Electrical &
Electronic Equipment) 170
Correct disposal of batteries in this product 170
Optimum Picture Quality and Afterimage Burn-
in Prevention 171
Optimum Picture Quality 171
Prevention of Afterimage Burn-in 171
Licence 173
Terminology 174
6

7
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
©2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•An administration fee may be charged if either
-(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-(b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•The amount of such administration charge will be advised to you before any work or home visit is carried out.
Chapter 01

8
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Cleaning
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―Take the following steps when cleaning.
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
!
3
Wipe the product with a clean, soft and dry cloth.
•Do not use detergents that contain alcohol, solvent or
surface-active agents.
•Do not spray water or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.

9
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-
coloured stains on the product.
―Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be
charged).
Electricity and Safety
―The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•An electric shock or fire may result.
Do not use multiple products with a single power socket.
•Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock
may result.
!
Insert the power plug all the way in so it is not loose.
•An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
•An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the
power cord under a heavy object.
•Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•A fire or electric shock may result.
!
Clean any dust around the pins of the power plug or the power socket with
a dry cloth.
•A fire may result.

10
Caution
Do not disconnect the power cord while the product is being used.
•The product may become damaged by an electric shock.
!
Only use the power cord provided with your product by Samsung. Do not
use the power cord with other products.
•A fire or electric shock may result.
!
Keep the power socket where the power cord is connected unobstructed.
•The power cord must be disconnected to cut off power to the product
when an issue occurs.
•Note that the product is not completely powered down by using only
the power button on the remote.
!
Hold the plug when disconnecting the power cord from the power socket.
•An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•A fire may result.
!
Have a technician install the wall-mount hanger.
•Installation by an unqualified person can result in an injury.
•Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
•An increased internal temperature may cause a fire.
!
Install the product at least 10 cm away from the wall to allow ventilation.
•An increased internal temperature may cause a fire.
!
Keep the plastic packaging out of the reach of children.
•Children may suffocate.