Samsung UN46ES8000 Guide

E MANUAL
SUPPORT
Thank you for purchasin9 this Samsuno oroquc_.
To recewe more complete service, please register
your product at
www.samsung.com/register
Vlodel Serial No.

Troubleshooting
@To view a list of all troubleshooting items, go
to e-Manual home screen (Menu -_ Support -_
e_Ma us -_ Other Information) or press the
_UPP©RT button, and then search a desired
item by selecting a chapter.
Menu -+ Support -+ Seif Diagnosis -+ Troubieshooting
if the TV seems to have a problem, first
review this list of possible problems and
solution. Also review the Troubleshooting
Section in the e-Manual, if none of the
troubleshooting tips apply, visit www.
samsung.com/support or call Samsung

customer Service at 1-800-SAMSUNG (1-
800-726-7864).
SMART n_teract_ on
When you use a SMART Interaction function,
check whether the corresponding menu
turned on. (Menu -+ <_yst:em-+ Vote and
Mo_::on Cont:ro )
Voce Contro function can be affected
recognition by unclear pronunciation,
voice level, or surrounding noise. For
accurate voice recognition, refer to the
Standard Voice Command list at the
Samsung web site (www.samsung.com -+
support -+ Manuals & Downloads).

_ ,_-_c_,,,_,........_ 0,_,_,, performance may vary
depending on the language.
Moron Contro function can be affected
recognition by brightness of room
and brightness of recognized face.
Alternatively, recognition rate of Mot: or_
Col:_t/'o may differ depending on the TV
camera's angle or the operating speed.
Therefore, we recommend to adjust an
ambient brightness and TV camera's angle
before using Mot: o:_ Co:_:_'o.
if you have other questions, visit www.
samsung.com/support or call Samsung
customer Service at 1-800-SAMSUNG (1-
800-726-7864).

if your Samsung Television isflickering or
dimming sporadically, you may need to
disable some of its energy efficient features
such as the o Senso/- or the E{ne_gy S_v ng
feature. Follow the steps below with your
remote to turn these features off or on.
_F_=_ _
t-°N@_Ycl_/bav NC: ........... I--->

if you find that the color on your Samsung
television's screen is not correct or black and
white, first run a ........"__ G,. °,.,.:_:::_on the TV to
make sure there are no device issues.
if the problem does not appear
test, make sure: in the Picture
Your connections are all consistent. For
example, if you've used the AV injack on
your TV, make sure you have used the AV
Out jack on your video source.
You have connected to your devices to

the correct jacks. For example, if you use
the Component jacks, labeled Pb, Pr, and
Y, to connect your TV and video source,
make sure you have connected the blue
Pb jack on the video source to the blue
Pb jack on the TV, the red Pr jack on the
source to the red Pr jack on the TV.
5cr n Br ghtness
if you find that the colors on your Samsung
TV are correct but just a little too dark or
bright, try adjusting the following settings in
the Picture option in the Main menu:
ckght /Ce Lght
, Contrast, Br ghtness, Sharpness, Coot,

0, _:_ _:v_._and so on. Go in to c:::L_:':;:.c__" _ on
user Menu then try adjusting options
mentioned above.
if you find that there is a blur or "ghostlike"
appearance to the images on your
television's screen, you might be able to
tJS.
correct the blurring using <-,_.__ '_-_"_,_,_._°_<___.____"_+__-,_-_o_
®

Unwan_!:edPowe_ ng Off
if your Samsung TV appears to turn off by
itself, there may be an issuewith either your
Timer settings or your Eco friendly No Signal
Power Off feature.
First make sure Sleep Timer is not
accidentally set. The Sleep Timer turns off
the TV automatically after a certain period
of time has passed.
Seep T me_: Syss:_em-_ Tree -_ Seep
Tme__
if the Sleep Timer isnot activated, you may
have engaged the No Signal Power Off or
Auto Power Off feature.

t I_;0 t_]}le I" _L.FI_I_!I;;It t IJft
Pressthe power on button on the TV or
remote and the light should blink about 5
times before the TV turns on,
if you find that you are having trouble
powering on your Samsung television, there
are a number of things to check before
making a call to the service department.
if you're sure your power cord, remote

control, and PC are functioning properly,
you may be having a cable issue, if you have
a cable or satellite box, your TV may appear
to be off because the cable or satellite box
is not outputting a signal. To test the signal
output of your cable or satellite box, press
the guide or info button on the cable or
satellite box remote control, if the screen
displays the guide or info data, the problem
is caused by the box.
$t:and Assemb y
if you have any trouble assembling the stand,
visit www.samsung.com/spsn.

Cannot} Fnd a Channe
Re-run Setup (Go to System -_ Setup) or
run Auto Program. (Go to Channe -. Auto
@Watch these troubleshooting on video at
www.samsung.com/spsn

Picture (Troubleshooting)
First, perform the P cture _st and to see if
your TV is properly displaying the test image
(go to _uppo_yt:-+ _ef D _g_os s -+ ctu_ye
Test).
if the test image isproperly displayed, the
poor picture may be caused by the source or
signal.
The TV mage does not ook as good as t dd n
the sto_e
Store displays are all tuned to digital, HD
(high definition) channels.

if you have an analog cable/set top box,
upgrade to a digital set top box. Use HDM!
or Component cables to deliver HD (high
definition) picture quality.
Many HD channels are up scaled from SD
(Standard Definition) contents. Look for
a channel that is broadcasting true HD
content.
Cable/Satellite subscribers: Try HD
channels from the channel line up.
Air/Cable Antenna connection: Try
HD channels after performing an Auto
Program.
Adjust the Cable/Sat box video output

resolution to 1080i or 720p.
The p cture s d storted: macro hock error sma
b ock_ dots pxe/_ t:on
The compression of video contents may
cause picture distortion especially in fast
moving pictures such as sports and action
movies.
A weak or bad quality signal can cause picture
distortion. This is not a TV issue.
Mobile phones used close to the TV (within
3.3 ft) may cause noise in the picture on
analog and digital channels.

Coot s wrong or mss ng_
if you'reusinga Component connection,
make sure the component cables are
connected to the correct jacks. Incorrect or
loose connections may cause color problems
or a blank screen.
The coot s poo__or the p ct:ure s not brght
Adjust the Pcture options in the TV menu
(go to Pcture Mode /Coot /Br ghtness /
Sha/ypness)
Adjust the Energy Savng option in the TV
menu (go to System -+ Eco So ut on -+

Energy Say ng)
Try resetting the picture to view the default
picture settings (go to P cture _ Reset
P cture).
There s a dotted lne on 1:heedge of the sc_een
if the P cture Sze
it to 16:9. is set to Screen Ft, change
Change the cable/satellite box resolution.
The p ctu_<_°es back and whte
if you are using an AV composite input,
connect the video cable (yellow) to the

Green jack of Component on the TV.
Wen c_i_angng channe s _!_Bep
s d sto_¢ed o__de ayed
ctu_<ef_:_eezeso__
if the TV is connected to a cable boxr try
to reset the box. (Disconnect and then
reconnect the AC cord and wait until the
cable box reboots, it may take up to 20
minutes.)
Set the output resolution of the cable box to
1080i or 720p.

Sound (Troubleshooting)
First, perform the 3ound _st to determine
if your TV audio is operating properly. (Go to
Support: -_ Sef: ©_gnos;s-_ Sound _sO.
if the audio is OK, the sound problem may be
caused by the source or signal.
There s no sound or the sound s too ow at
max mum voume
Please check the volume of the device (Cable/
Sat Box, DVD, Blu-ray etc.) connected to
your TV.

The p cture s good but there s no sound_,
Set the Speaker Seect option to TV Speaker
in the Sound menu.
if you are using an external device, check
the device's audio output option, (Ex,
You may need to change your cable box's
audio option to HDM! if you have the box
connected to your TV using an HDM! cable,)
if you are using a DVI to HDMI cable, a
separate audio cable is required.
if your TV has a headphone jack, make sure
there is nothing plugged into it.
Reboot the connected device by