Samsung UN65KS9800 User manual

Warning!
Important
Safety
Instructions
Please read
the
Safety
Instructions
before using your
TV
.
CAUTION:
TO
REDUCE
THE
RISK
OF
ELECTRIC
SHOCK,
DO
NOT
REMOVE
COVER
(OR
BACK).
THERE
ARE
NO
USER
SERVICEABLE
PARTS
INS
ID
E.
REF
ER
ALL
SERVICING
TO
QUALIFIED
PERSONNEL.
This symbol indicates
that
high voltage is present
inside.
It
is
dangerous
to
make any kind
of
contact
with
any internal
part
of
this product.
Thi
s symbol indicates
th
at
this
product h
as
included
import
a
nt
literature
co
ncerning operation and
maintenance.
•
The
slotsand openings
in
the
cabinet and in
the
back
or
bottom
are provided
for
necessary ventilation.
To
ensure reliableoperation
of
thi
sapparatusand to
protect
it
from
overheating, these slots and openings
must never
be
blocked
or
covered.
iEJ
Do
not
place this apparatus
in
a confined space,
such
as
a bookcase or
bu
ilt-in cabinet, unless
properventilation is provided.
IEJ
Do
not
place this apparatus near
or
overa radiator
or
heat register, or where
it
is
exposed to direct
sunlight.
IEJ
Do
not
place vessels (va
ses
etc.)
co
ntaining water
on
this apparatus,
as
this
can
result in a
fire
or
electricshock.
•
Do
not
expose
th
isapparatus
to
rain
or
place
it
near
water
(near a bathtub, washbowl, kitchen
sink,
or
laundrytub, in a
wet
ba
se
ment,
or
near a
swimming pool, etc.). If
this
apparatus accidenta
ll
y
gets wet, unplug
it
and contact anauthorized dealer
immediately.
• This apparatus uses batteries.
In
yo
urcommunity,
there
might
be
environmental r
egu
lations
that
require
you
to
dispose
of
these
batterie
sproperly.
Pl
ease
contact your local authorities for disposal or recycling
information.
•
Do
not overload
wall
outlets, extension cor
ds,
or
adaptors beyond
their
capacity, since this
ca
n result in
fire
or
electricshock.
• Power-supply cords should
be
placed
so
that
they
are
not
lik
ely
to
be
walked
on
or pinched
by
items placed
upon
or
aga
in
st
th
e
m.
Pay
particular
attention
to
cords
at
the plug end,
at
wal
l
outlet
s, a
nd
at
the
po
i
nt
where they
exit
from
the
applian
ce.
•
To
protect
this
apparatus
from
a lightning
stor
m, or
when
left
unattended and unused
for
long periods
of
time, unplug
it
from
the
wa
ll
outlet
and
disconnect
the
antenna or cable sys
te
m.This
will
prevent damage
Class
II
product:
Thi
s symbol indicates th
at
a safety
co
nnection
to
electr
ica
l earth (ground) is not
required.
AC
voltage: Rated voltage marked wi
th
thissymbol
is
AC
voltage.
DC
voltage: Rated voltage marked
with
thi
s symbol
is
DC
voltage.
Caution.
Cons
ult
ins
truct
ions
for
use: Thissymbol
instructs
the
userto cons
ult
the
usermanual for
further
safety related information.
to
the
set due
to
lightning and power linesurges.
• Befo
re
con
necting
the
AC
power cord
to
the
DC
adaptor outlet, make
su
re
that
th
e voltage
designation
of
the
DC
adaptor corresponds
to
the
local electri
ca
l suppl
y.
• Never inse
rt
anything
me
tallic into
the
open
pa
rts
of
this apparatus. This maycause a danger
of
electric
shock.
•
To
avoid el
ectr
ic
shock, never touch
the
inside
of
this
appara
tu
s.
Only a qualified technician should open
this apparatu
s.
•
Be
sure
to
plug in
the
power cord
until
it
is firmly
seated. When unplugging
the
power cord from a
wa
ll
outlet
,always
pull
on
the
power cord's plug.Never
unplug it by pulling on the power cord.
Do
not touch
the power cord
with
wet
hands.
•
If
this
apparatus does not operate
normally-
in
particular,
if
there area
ny
unusual sounds or sme
ll
s
coming
from
it
-unplug
it
immediately and
con
tact
an
authori
zed
dealer
or
service center.
•
Be
sure
to
pull
the
power pl
ug
out
of
the
outlet if
the
TV
is
to
remain unu
sed
or if you are to leave
the
house
for
an
extended period
of
time
(especially when
ch
ildren, elderly,
or
disabled people
will
be
left alone
in
the
house).
IEJ
Acc
u
mul
ated dust
can
cause an elec
tric
sh
ock,
an
ele
ctr
ic leakage, or a
fi
re by causing the power
co
rd to generate sparks and heat
or
by
caus
ing
the
insulation
to
deteriorate.
•
Be
sure
to
contact an authorized
Sa
msung servi
ce
center
for
inf
orma
ti
on
if
yo
u intend to ins
tall
yo
ur
TV
in a location
with
he
avy dust, high
or
low
tempera
tur
es,
high humid
it
y,
chemi
ca
l substan
ces,
or where
it
will
operate
24
hours a
da
y such
as
in
an
ai
rport, atrain station, etc.
Fa
il
ure
to
do
so
may lead
to
serious
da
mage
to
your
TV
.

•
Use
only aproperly grounded plug
and
wall outlet.
li2)
An
improper ground
may
cause
electric
shock
or
equipment
damage.
(Class
l Equipment only.)
•
To
turn
off
this apparatus completely, disconnect
it
from the wall outlet.
To
ensure
you
can
unplug this
apparatus quickly if
necessary,
make
sure
thatthe
wall outlet
and
power plug
are
readily
accessib
l
e.
• Store the
accessories
(batteries, etc.)
in
alocati
on
safely outofthe
reach
of children.
•
Do
not drop or strike the product. Ifthe product
is
damaged
,disconnect the power
cord
and
contact a
Samsu
ngservice center.
•
To
clean this apparatus, unplug the power
cord
from
the wall outleta
nd
wipethe product with asoft,
dry cloth.
Do
not
use
any
chemicals
such
as
wax,
benzene,
alcohol, thinners, insecticide, air fresheners,
lubricants, or detergents.
These
chemicals
can
damage the
appearance
ofthe
TV
or
erase
the
pr
inting
on
the product.
Inte
rn
et
sec
urity
Samsung takes a number
of
steps
to
protect its
Internet
-compatibleSmart
TVs
against unauthoriz
ed
incursions
and
hacking. Forexample, certain sensitive
communications between the
TV
and the Internet
servers are encrypted.
In
addition, the
TV's
operati
ng
system
has
adopted controls
to
preventthe installation
of unauthoriz
ed
appli
ca
tions.
Althoughwe take steps
to
protectyour
Sma
rt
TV
and
per
so
nal information,
no
Inte
rn
et-connected deviceor
transmi
ss
ion
is
completely secure.
We
therefore
encou
r-
age
you
to
take additional steps to safeguard your
TV
,
secure yourInternet connection,
and
minimize the risk
of
un
authoriz
ed
ac
ce
ss
.
Th
ese
st
epsare listed below:
•
Wh
en
Sa
ms
ung
rel
eases
software
upd
at
es
toimp
rove
the
sec
urityof your
TV
,
yo
ushould promptly
in
stall
the
se
updates.
To
automatically receivethese
updates,turn
on
Auto Update
in
the
TV's
menu
(Support >Software Update >Auto Update).
When
an
upd
ateisavailable,a popup m
essa
gea
pp
ea
rs
on
the
TV
sc
ree
n.
Acc
eptthes
oftw
aredown
lo
ad
an
d
upd
ate
by
selecting
YES
when
prompted. Takestepstos
ecu
re
yo
ur wirel
ess
router a
nd
ne
twork.Your ro
ut
er's
ma
nu
al should pro
vid
eadditional detailsabouth
ow
to
implementthefollowing
mea
su
res:
-Secureyour wirele
ss
router
's
management
se
ttin
gs
wi
th
aunique
pass
wo
rd
to
prevent unauthori
ze
d
c
hang
es
to
sec
urity related
se
ttings.
•
Do
not
expose
this
appa
ratus to dripping
or
splashing.
•
Do
not di
spose
of batteri
es
inafire.
•
Do
not short-circuit,
disass
emb
l
e,
or
overheat the
batteries.
•
There
is
danger of
an
exp
l
os
ion
if
you
replace the
batteri
es
used
in
the remote withthe wrong t
ype
of
batter
y.
Repl
ace
only with t
he
s
ame
or
equivalent
type
•
WARNING-
TO
PREVENTTHE
SPREAD
OF
~·
FIRE
,
KE
EP
CANDLES
AND
OT
H
ER
ITEMS
.
WITH
OPEN
FLAMES
AWAY
FROM
THIS
PRODUCT
AT
ALL
TIMES.
'
• Use
ca
rew
hen
touching the
TV
after
it
ha
s
be
enonfor
s
ome
ti
me
.
Some
parts
can
be
w
arm
to the touc
h.
• State
of
California Proposition
65
Warning
lEI
WAR
NI
NG-
This
product contains chemicals
kno
wn
to the
Sta
teof
Cal
if
or
nia
to
cause
can
ce
r
and
birth defects or other reproducti
ve
h
arm.
-Implement standard
encr
ypti
on
(e.g.,
WPA2
encr
yp
tion)
on
your wireless routerto
secu
re
you
r
wir
eless
network signal.
-
Se
cu
rea
cce
ss
to your wirel
es
sne
tw
o
rk
with a
ha
rd-
to-
gu
ess
pa
ss
word.
-
Co
nfirmyour router'sfirewall setting
is
enabled (if
so
equ
ip
ped).
-
Ma
kesurethatall
you
r Inte
rn
et-connected devices
are
be
hind your network'sfirewall.
-Ifyour router or mo
dem
has
astandby
mode
butto
n,
use
it
to
di
s
conn
ect
you
r
hom
enetwork
from the Internet wh
en
it
isn
ot
in
use.
•
Use
stro
ng
pa
ss
words for all your Internet accounts
(Netflix,F
ace
book,
Skype,
etc.).
Ifyour
TV
ha
sa
camera, r
ece
ssthe
cam
era
into the
TV
'sbezel
wh
en
it
isnot
in
u
se
.Rec
ess
in
gt
he
camera
makes
it
i
nop
era
tive.
• Ifa
ny
u
nex
p
ec
ted m
essages
appe
ar
on
y
ou
rTV
screen
re
qu
esti
ng
permi
ss
ionto linkade
vi
ce
or
e
nab
le
a
remotese
ss
ion,
do
NOT
a
ccep
t.
•
Do
not
vis
it sus
pi
c
iou
sw
eb
sites a
nd
donot
in
stall
any
su
s
pi
cio
us
programs. Wer
ec
omm
e
nd
that use
rs
install onlythoseauthorized
ap
ps
provided by
S
ams
un
gth
rou
ghSams
un
gS
ma
rt
H
ub
.
Figuresa
nd
illustrations
in
th
is
Use
r Manual are
provided
fo
r
re
fere
nce
only
an
d
ma
y
diff
e
rfr
om
th
e
ac
tu
al product a
pp
ea
ranc
e.
Pro
du
ct d
es
ign a
nd
s
pec
i-
fications may change without notice.

Contents
1.
Initial
Setup
2.
The
Samsung Smart Remote
3.
Thee-Manual
4.
Troubleshooting and Maintenance
8
Troubleshooting
9 What
is
Remote
Support?
10
Eco
Sensor
and
screen
brightness
10
Still i
mage
warning
10
Car
ingfortheTV
1.
Initial
Setup
5.
Specifications and OtherInformation
11
Spec
ifications
13
Licenses
6.
TV
Installation
14 Mounting the
TV
on
a
wa
ll
15 Providing
prope
rv
entilation foryourTV
16
Safety Precaution:
Securing
the
TV
to the
wa
ll to prevent falling
FCC
and Warranty Information
When you
turn
on
your
TV
for
the
first
tim
e,
it
immed
ia
tely starts
the
Initial Setup. During Initial Setup, your
TV
pairs
with
the
Samsung Smart Remote, connects
to
your home network, implements Smart
Hu
b
ag
reements,
link
s
to
t
he
source
of
your
liv
e
TV
signal, and
se
ts up control
of
yourcable or
sa
tellite
box.
Using
the
TV
Co
ntroller(U
N65
KS9800
I
UN78KS
9800)
You
can
turn
on
the
TV
with
the
TV
controller
button at
the
bottom
of
the
TV,
and then
use
the Control Menu.
Th
e
Control menu appears when
the
button
is
pressed while
the
TV
is
On
. For mo
re
information about its u
sa
ge, refer
to
t
he
figure below.
__.---------+-++-Control
menu
SIIA1S!JltH;
.....
-
....
,'
..
~
~
,
'
·
~
·
, .
• lj
·
~
·
' 0 / '
'
,
~
-
---
#
'
,
'
,
' .
...
..
-
...
...
·0 :Power Off +
:Volume
Up
A
:Channel
Up
-
:Volume
Down
v .: Channel Down
El
:
So
ur
ce
TV
controller
I
Remote control sensor
Press: Move
Press
&
Hold (2 Se
co
nd
s
):
Se
le
ct
After
5seconds wit
hou
t a
ny
co
ntr
ol,the
Co
ntrol
menu w
ill
disappear.
The
TV
controller
is
loc
at
ed
on
the
bo
ttom
of
the
TV.

Us
1
ng
the
TV
Controller (UN88KS9810)
You
can
use
the
TV
Controlleron
the
back
of
the
TV
instead
of
the remote control
to
control most
of
the
functio
ns
of your
TV.
While watching
TV
or
cable
TV,
you
can
chan
ge
th
e channel
or
adjust
the
volume by pr
ess
ing
the
Control
Stick. When using Smart Hub,
the
TV's
menu, or
se
lecti
ng
a source, movethe Control Stick
up,
down, left, or right
to
move the cursor.
Press
the
Control Stick
to
select
or
activate t
he
i
tem
highlighted by t
he
cu
r
so
r.
.
.
__.--
-
--
Control menu
GJ
:Home
@
:Set
tings
•
0
:R
et
urn
'
=u
:S
ou
rce
C.!
:
Po
wer
Off
-----
- :
.J
~--------------~
~-
Control Stick
ti]
-
The
Control
stick
.
is
l~ca
ted
~n
<{?
~
=
the
lower
left
corner
of
the
ba
ck
v
of
the
TV.
+ / - : Changes
th
evolume.
A / V :
Changes t
he
channel.

2.
The
Samsung
Smart
Remote
<!>
(Power):
Press
to turn the
TV
on
oroff.
0
(Voice
rec
ognition):
Runs
Voice
Interaction.Pre
ss
the button,
sa
ya
vo
i
ce
co
m
mand,
and
then
re
l
ease
the button to
run
Voice
Interaction.
When
.---1-------
pressed
once
,the guideto
Voice
Interacti
on
appears.
.....
.
...
/.
'
(·
· :
:®. ;
~
123
(Number
pad):
When
pressed,
anumber strip
ap
pears
on
the bottom of
~
(
~
:
~
~
the
screen
.Select num
bers
and
then select
Done
to enter a
nu
meric
va
l
ue.
:
..
.
·
:~~-
-;
:--:.-
~~
.•
'
..
"'
:
Us
e
to
change
the
chan
ne
l,
enter
a
PIN
,
enter
a
ZIP
co
de
,
etc.
1'
23
····
··
······
EXTR
.A
·:
EXTRA
:
Wh
ile
wa
tchi
ng
conten
t,
press
to disp
lay
extrainformation from
.
..
...
.
.....
.
.....
..
...
.. .• the content
pro
vider.
i
!
-~
\
Directional
pad
(up/down/left/right):
Moves
the
focus
and
changes
the
values
seen
on
the
TV
's
menu
.
1---::----;c---
Select: Selects or
runs
a
focused
it
em
.
When
pressed
while
yo
u
are
watch-
i
ng
con
tent, detail
ed
program
in
formation
appears.
When
press
ed
again,
you
ca
nselect or
run
any
oft
he
functions displ
ayed.
~·
~
················
t>OO
·
~
~(Retu
rn)
:
Returns to the previous
menu.
When
pressed
for 1
second
• • or m
ore,
t
he
runn
in
gfunction
is
term
in
ated. Wh
en
pressed
while
you
a
re
· Q watch
in
g aprogram, the previous
chan
nel
appears
.
~
t>(]~
(Pl
ay/pa
u
se):
When
pressed,
thepl
ayback
cont
ro
ls
appear.
Using
these
••
••
•••
••
••
••
.;-~
......
.
.....
•
co
ntrols,
you
ca
ncontrol the m
ed
ia
content that
is
play
ing
.
f(c
·
..
·......"
fT
........
·
·;
j
~
cQ)
(Smart h
ub):
Re
turns to the
Home
screen.
··
·
···
~aL
·
··
·
······
c
·
~
····
·
·
'i\_
.
VOL
(Volu
me
):
Move
the button
up
ordown to
adJust
the volume.
Tomute t
he
sound,
press
thebutton.
Wh
en pr
essed
for1
secon
d or
mo
re
,
the Accessibility Shortcuts
menu
appear
s.
CH
(Channel):
Move
the butt
on
up
or
down to change the channe
l.
To
see
the
Guide
scree
n,
press
the bu
tt
on
.
Pairing
the
TV
to
the
Samsung
Smart
Remote
1>00
Wh
en
you
turn onthe
TV
forthefirs
ttim
e,t
he
Sams
ung
Smart Remote
pa
i
rs
to the
TV
automati
ca
lly.Ifthe
Sams
ung
Sma
rt
Remote
does
not
pa
ir
tothe TVautomatically, point it at the remote control
sens
or of the
TV
,
and
then
press
a
nd
holdtheb
ut
tons labeled
CD
a
nd
(lJ
int
he
figure
on
the left
simultan
eous
lyfor3
seco
nd
sor
more
.

Installing batteries
into
the
Samsung
Smart
Re
mote
To
install the batteries,
push
the
rear
cover
open
in
the
direction of the
arrow,
and
then insertthe batteries
as
shown
in
the figure.
Make
sure
thatthe positi
ve
and
negative
ends
are
facing
in
the correct direction.
IEJ
Alkaline batteries
are
recomm
e
nded
for longer
battery life.
,-
3.
Thee-Manual
The
embedded e-Manual contains information aboutthe
key
featu
res
of
yo
ur
TV.
IEJ
You
can
download
and
view aprintable
version
ofthee-
Manual
on
t
he
Sam
sung
website.
Todisplayth
ee
-Manual:
•
In
the
TV's
menu,
select
cli:l
>
l:§3
Settings >Support>
Open
e-Manual.
Accessing
the
ass
ociated
TV
menu
screen
from
an
P
-Ma
nual topic
page
e
(Try
Now)
:
Access
the associated
menu
it
em
and
tryout the feature directly.
e
(Link):
Access
atopic referredto
on
an
e
-M
anua
l topic
page
.
Updatingthee-Manual to t
he
latest
vers
i
on
You
can
update thee-Manual inthe
same
way
you
update
apps
in
Smart
Hub
.

4.
Troubleshooting
and
Maintenance
Troubleshooting
If the
TV
seems to have a problem,first review this
list
of possible proble
ms
and
solutions. Alternatively,
re
vi
ew
t
he
Troubleshooting Section
in
thee
-Manual. If none
of
thetroubleshooting tipsapply, visit www.samsung.com/
su
pp
ort
or
call
Sam
sun
g CustomerServi
ce
at l-800-SA
MSU
NG
(1-800-726-7864
).
[g
For
de
t
ai
le
dinformationontmu
bles
h
oo
ting, watchthetroubleshooti
ng
vi
deosat www.sa
ms
un
g.
c
om
/
sps
n.
IZJ
T
hi
sT
FT
LED
panel is
ma
deupof subpixels which
req
uiresophisti
ca
t
ed
technology to produce There
may
be,
ho
weve
r,
af
ew
br
i
gh
t
or-
dark pi
xe
ls
on
t
he
sueen.
Th
ese
pi
xe
ls
wr
ll
ha
ve
no
i
mpac
t
on
t
he
perfo
rm
an
ce
of
t
he
p
ro
du
ct.
To
keep
your
TV
in
optimum condition,
upg
ra
deto the latest software.
Us
ethe Update now orAuto Update functions
on
the TV'sme
nu
(
c[U
>
®Settings>
Support >Software Update >Update now or Auto Update).
Th
e
TV
W'-.!n
t
twn
on.
• M
ake
su
re
that
th
e
P..
Cpower cord issecu;elypl
ugg
edinto the
TV
an
d t
he
wa
ll
ou
tlet.
• Ma
ke
surethat thewa
ll
outlet
is
wo
rki
ng
a
nd
t
he
pow
er
in
di
ca
tor onthe
TV
is
lit
an
d glowi
ng
asolid
red.
• Tr
·y
pr
ess
ingthe
Po
wer butt
on
onthe
TV
to
mak
e
su
rethat the p
ro
blem
is
not withtheremotecon
tr
ol. Ifthe TVtums
on
, refer to
"R
emote c
on
trol
does
not work" bel
ow
.
There
i:.::
no picture/\lideolsound or
dis
torted
picture/VidE':o/sound
from
an
external
devi
ce
orc
annot
find channeL
• Ma
ke
sure the
co
nn
ection to the
de
v
ice
is
cor
r
ec
t
and
that all
ca
bl
es
a
re
fully inserted.
•
Rem
ovea
nd
reconnect all cab
le
sconnected tot
he
TV
an
dt
he
external de
vice
s.
Tr
ynew cables
if
possi
b
le.
• Confirm that t
he
co
rrect i
npu
t
so
urce
has
bee
nselect
ed
(
c[U
>
Source
).
•
Pe
rform a
TV
se
lf
di
ag
no
sis
to
de
ter
mine
if
t
he
pr
ob
lem
is
ca
u
se
d
by
the TVor thed
ev
i
ce
(
c[U
>
®Settings
>
Supp
ort
>Self Diagnosis >Start Picture
Test
or
Start
Sound
Test)_
• Ifthet
es
t r
es
ultsarenormal, reboot the
co
nn
ec
t
ed
de
vi
ces
by unplugging
eac
h
dev
i
ce
's
pow
er c
ord
an
dth
en
plugging it
in
again.
Ifthe
issu
e
per
si
st
s,
refer to the c
onn
ec
tion
gui
de
intheuser manual ofthec
onn
ec
ted d
ev
i
ce
.
• Ifthe
TV
is
notconnected to acable
or
sa
tellite
bo
x,
r
un
Auto Program to
sea
rchfor ch
ann
els
(
c[U
>@Settings >
Broadcasting >Auto Program).
The
remote
control
does
not wor
k.
• Ch
ec
k
if
thep
owe
r i
ndi
ca
tor
on
the TVblinks
whe
n
yo
upr
ess
th
eremot
e's
Po
we
r
bu
tt
o
n.
if
it
does
not, r
ep
l
ace
t
he
r
em
ote
con
t
ro
l's
ba
tteri
es
.
•
Make
sure thatthe batte
ri
es
are install
ed
with their po
le
s(+/- )inthe correct direction.
•
Try
pointing theremote directly at the
TV
from5ft. to6
ft
(1.
5-
1
.8
m)
away
.
• If your
TV
ca
mewith a
Sa
msu
ng
Sma
rt
Remote
(Biuetooth
Remo
t
e)
, ma
ke
su
re
top
ai
r theremote to the
TV.
(P
l
ease
referto th
ee
-Ma
nu
al.)
The
cable
orsatellite
box
remote control doesn't turn the
TV
on
oro
ff
or
ad
just the
vol
-
ume.
• P
ro
gram the
ca
ble
or
sa
tellite
bo
xremote
co
ntrol to operatethe
TV
.
Refe
r tothe
cab
leor
sa
tellite b
ox
user
manu
al
for the
SA
MS
UN
GTV
co
d
e.

The
TV
sett
in
gs
are lost
aft
er5 minutes.
o
The
TV
is
in
the Store
Demo.
Change
the
Use
Mode
inthe
System
Me
nu
to
Home
Use
(
CilJ
>
®Settings>
System
>
Expert Settings>
Use
Mode
>
Home
Use).
Intermittent
Wi-Fi
o
Make
sure
the
TV
has
anetwork
connec
tion(
CilJ
>®Settings>
Network >Network Status
).
o
Mak
e
sure
the
Wi-Fi
password
is
entered correctly.
o
Check
the
di
st
ance
between the
TV
and
the Modem/
Router.
The
distance should not
exceed
50ft
(15.2
m).
o
Reduce
interf
erence
by
not using or turning
off
wirel
ess
devices.
Also,
ve
rifythat there
are
no
obstacles bet
ween
t
he
TV
and
the Modem/Router.
(The
Wi-Fi strength
can
be
decreased
by
applia
nces,
cord
less
phones,stone walls/fireplaces,etc)
Single story
Ol
I
'
'
_j
Multi story
i
EJ
..
01
0
Wireless router
8
Wirele
ss
repeater
o
Contact your I
SP
and
askthem to reset your networkcircuitto
re
-register the
Ma
caddre
sses
of your new Modem/
Router
and
the TV.
Video
App
problems
(Youtube
etc)
o
Change
the
DN
S
to 8.8.8.8.
Se
l
ec
t
CilJ
>®Sett
ing
s>
Network >Network Status>
IP
Settings >
DNS
Setting >
En
ter
manually >
DNS
Server >
enter 8.8.8
.8
>
OK.
o
Reset
by
selecti
ng
CilJ
>® Settings >Support >SelfDiagnosis >
Reset
Smart
Hub
.
What
is
Remote
Support?
Samsung Remote Support service offers you one-on-one support with a
Sam
sung T
ec
hnici
an
who
can
remotely:
o
Diagnose your
TV
o
Adjus
t the
TV
settings for
yo
u
o
Perform afactory reset
on
you
rTV
o
Install r
eco
mmended firmware updat
es
How
does
Remote
Support
work?
Y
ou
can
ea
s
il
y have aSamsung
Tech
service
yo
ur
TV
remotely:
1.
Ca
ll
the
Sam
s
ung
Contact Centera
nd
ask for remotesupport.
2.
Op
enthe menu
on
yo
ur
TV
and
go
to th
e Supportsection.
3.
Se
lect Remote Management,th
en
rea
d
and
agree to the servi
ce
a
gr
ee
ment
s.
When the PINscreen appear
s,
providethe PIN numberto
th
e agent.
4.
The
agent wi
ll
then
access
your
TV.

Eco
Sensor
and
screen
brightness
D
:
...
Eco
Sensoradjusts
the
brightness
of
the
TV
automa
tically. This
feature
measures
the
light
in
your
room and o
pti
miz-
es
the
brightness
of
the
TV
automatically
to
reduce
power
consumption.
If
you
want
to
turn
th
is off, go
to
cDJ
>
®
Settings>
System>
Eco
Solution>
Eco
Sensor.
[EJ
If
the
screen is
too
dark while you are watching
TV
in
adark environmen
t,
it
may be due to
the
Eco
Sensor
fu
nction.
[EJ
Do
not block
the
sensor
with
any object. This can decrease picture brightness.
Still
image
warning
Avoid displaying
still
images (such
as
jpeg
picture
files),
still
image
elements
(such
as
TV
channel
logos, stock
or
news
crawls
at
the
screen
bottom
etc.),
or
programs
in panorama
or
4:3 image
format
on
the
screen.
If
you constan
tly
display
still
pictures,
it
can cause image
burn-in
on the
LED
screen and af
fect
image
qualit
y. To reduce
the
risk of t his
adverse e
ffect,
pl
ease
follow
the
recommendations
below:
• Avoid di
sp
laying the
sa
me
TV
channel
for
long periods.
• Always try
to
display any image
in
full
screen.
Use
the
picture
format
menu of
the
TV
for
the
best possible matc
h.
• Reduce brightness and contrast
to
avoid
the
appearance
of
after-images.
•
Use
all
TV
features designed to reduce image retention and screen
bur
n. Refer
to
thee-Man
ual
for
details.
Caring
for
the
TV
• Ifa sticker was attached
to
the
TV
screen, some debris can remain
after
you remove
the
st
icke
r.
Pleaseclean
the
debr
is
off
before
wat
ching
TV
.
• The
exterior
a
nd
screen
of
the
TV
can
get
sc
ratched during cl
ea
ning.
Be sure
to
wipe
th
e
ex
te
ri
or
and screen
ca
re
f
ull
y
us
ing a
soft
clo
th to
preve
nt
scratch
es.
•
Do
not
spray water
or
any liquid directly onto the
TV
.Any liquid
that
go
es
into
th
e produ
ct
may cause afailure,
fir
e, or el
ec
tri
c shoc
k.
•
To
clean
the
sc
r
ee
n,
turn
off
the TV,
th
en ge
ntl
y wipeaway smudg
es
and finge
rprint
son
th
e panel
with
a micro-fiber clot
h.
Cl
ea
n
th
e body
or panel
of
th
e
TV
with
a micro-fiber clo
th
dam
pe
ned
with
a sma
ll
a
mount
of
water.
Afte
r
that
, remove moisture
with
a
dry
clo
th
.While
cl
ea
ning, do
not
apply s
tron
g force on
th
es
urf
ac
e b
eca
u
se
it
may
cau
sedamage to
the
panel. Never use flammable liquids (benzene,
thinner, etc.) oracleaning agent.
Fo
r stubborn smudge
s,
spray a
small
amount
of
scr
ee
n cleaner on
the
cloth.