Samsung UN40K6500AG User manual

FHD TV
SERVICEManual
FHD TV Contents
1. Precautions
2. Product specications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
UN**K6500AG
Chassis : UWK60
Model : UN40K6500AG
UN49K6500AG
UN55K6500AG

Contents
1. Precautions...................................................................................................................1-1
1-1. Safety Precautions ..............................................................................................................1-1
1-1-1. Warnings...................................................................................................................1-1
1-1-2. Servicing the LED TV ...............................................................................................1-1
1-1-3. Fire and Shock Hazard.............................................................................................1-1
1-1-4. Product Safety Notices .............................................................................................1-2
1-2. Servicing Precautions..........................................................................................................1-3
1-2-1. General Servicing Precautions .................................................................................1-3
1-3. Static Electricity Precautions ...............................................................................................1-4
1-4. Installation Precautions .......................................................................................................1-5
2. Product Specications.................................................................................................2-1
2-1. Product information .............................................................................................................2-1
2-2. Detail Specication..............................................................................................................2-2
2-3. NEW Key Features............................................................................................................2-14
2-3-1. 16" New UI..............................................................................................................2-14
2-4. Samsung Smart Remote ...................................................................................................2-15
2-5. Supported Formats............................................................................................................2-16
2-5-1. Supported image formats and resolutions..............................................................2-16
2-5-2. Supported music formats and codecs ....................................................................2-16
2-5-3. Supported video codecs .........................................................................................2-17
2-6. Accessories .......................................................................................................................2-18
3. Disassembly and Reassembly ....................................................................................3-1
3-1. Disassembly and Reassembly ............................................................................................3-1
3-2. PTC Disassembly................................................................................................................3-7
3-2-1. Caution .....................................................................................................................3-7
3-2-2. How to disassemble .................................................................................................3-7
4. Troubleshooting ...........................................................................................................4-1
4-1. How to Check Fault Symptom.............................................................................................4-1
4-1-1. Power .......................................................................................................................4-1
4-1-2. MAIN.........................................................................................................................4-5
4-1-3. Video.........................................................................................................................4-9
4-1-4. Audio....................................................................................................................... 4-11
4-1-5. Network...................................................................................................................4-12
4-1-6. Smart Hub ..............................................................................................................4-13
4-1-7. Bluetooth / WiFi Module .........................................................................................4-15
4-2. Factory Mode Adjustments................................................................................................4-16
4-2-1. Entering Factory Mode ...........................................................................................4-16
4-2-2. Detail Factory Op tion.............................................................................................4-18
4-2-3. Factory Data ...........................................................................................................4-20
4-3. White Balance ...................................................................................................................4-33
4-3-1. Calibration ..............................................................................................................4-33
4-3-2. Service Adjustment.................................................................................................4-33
4-3-3. Adjustment..............................................................................................................4-35
4-4. Updating the TV’s Software...............................................................................................4-36

5. Wiring Diagram.............................................................................................................5-1
5-1. Layout..................................................................................................................................5-1
5-2. Wiring Diagram....................................................................................................................5-2
5-3. Connector............................................................................................................................5-3
5-3-1. Main Board ...............................................................................................................5-3
5-4. Connector Functions ...........................................................................................................5-6
ANNEX. Exploded View & Part List [UN49K6500AGXPR FA01]........................ ANNEX-1
1-1. Exploded View.......................................................................................................... ANNEX-1
1-1-1. Parts List........................................................................................................ ANNEX-1
2-1. Electrical Parts List................................................................................................... ANNEX-2
ANNEX. Exploded View & Part List [UN55K6500AGXPR FA01]........................ ANNEX-1
1-1. Exploded View.......................................................................................................... ANNEX-1
1-1-1. Parts List........................................................................................................ ANNEX-1
2-1. Electrical Parts List................................................................................................... ANNEX-2

This Service Manual is a property of Samsung Electronics Co.,Ltd.
Any unauthorized use of Manual can be punished under applicable
International and/or domestic law.
© 2016 Samsung Electronics Co.,Ltd.
All rights reserved.
Printed in Korea

Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
WARNING
For continued safety, do not attempt to modify the circuit board.
Disconnect the AC power and DC power jack before servicing.
1-1-2. Servicing the LED TV
When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.
It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this2.
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the1.
chassis and other metal parts in the monitor.
Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and2.
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
Leakage Current Hot Check:3.
DEVICE
UNDER
TEST
(READING SHOULD)
NOT BE ABOVE 0.5mA LEAKAGE
CURRENT
TESTER
TEST ALL
EXPOSED METAL
SURFACES
2-WIRE CORD
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
EARTH
GROUND
WARNING
Do not use an isolation transformer during this test.
Use a leakage current tester or a metering system that complies with American National Standards
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
1. Precautions
1. Precautions
1-1. Safety Precautions

1-2
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identied by on schematics and parts lists. A substitute
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.

WARNING
An electrolytic capacitor installed with the wrong polarity might explode.
CAUTION
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
this manual.
NOTE
If unforeseen circumstances create conict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
1-2-1. General Servicing Precautions
Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before1.
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used.2.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that3.
the area around the serviced part has not been damaged.
Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input4.
terminals and earphone jacks).
Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect5.
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead;6.
always remove the instrument’s ground lead last.
1-3
1. Precautions
1-2. Servicing Precautions

Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your1.
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent2.
accumulation of an electrostatic charge.
Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.
Use only a grounded-tip soldering iron to solder or desolder ESDs.4.
Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5.
electrical charges sufcient to damage ESDs.
Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs6.
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material7.
to the chassis or circuit assembly into which the device will be installed.
CAUTION
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or8.
lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.
1-4
1. Precautions
1-3. Static Electricity Precautions

For safety reasons, more than a people are required for carrying the product.1.
Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.
Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature3.
may cause re.
Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed4.
to moisture. Otherwise, it may cause a re or electric shock.
Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check5.
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric
shock.
Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6.
antenna falling over may cause re or electric shock.
When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes.7.
A rise in temperature within the product may cause re.
If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an8.
explosion (for example, with some lithium batteries), the following applies:
CAUTION
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to•
the instructions.
Do not dispose of batteries in a re.•
Do not short circuit, disassemble or overheat the batteries.•
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent•
type.
Do not be exposed to excessive heat such as sunshine, re or the like.•
1-5
1. Precautions
1-4. Installation Precautions

2-1
2. Product specications
2. Product Specications
2-1. Product information
Model UN**K6500AG
Front View
W
D
* W : Width H : High D : Depth
H
Detail View
Front Color Dark Titan
Dimension (WxHxD)
40"
Body 916.5 x 540.6 x 89.1 mm
with Stand 916.5 x 607.5 x 250.7 mm
49"
Body 1102.3 x 646.4 x 104.4 mm
with Stand 1102.3 x 712.2 x 293.0 mm
55"
Body 1240.0 x 722.7 x 98.0 mm
with Stand 1240.0 x 788.6 x 293.0 mm
Weight
40"
without Stand 9.0 kg
with Stand 10.1 kg
49"
without Stand 12.2 kg
with Stand 13.9 kg
55"
without Stand 15.4 kg
with Stand 17.1 kg

2-2
2. Product specications
2-2. Detail Specication
Item UN40K6500AGXPR
General Information Product LED
Series 6
Country PARAGUAY
Platform(TV) SoC | HAWK-MF
Display Screen Size 40"
Resolution 1,920 × 1,080
Ultra Black N/A
Quantum Dot Display N/A
Screen Curvature 3,000R
10 bit Support N/A
Video Picture Engine HyperReal
Motion Rate 60
PQI (Picture Quality Index) 600
HDR (High Dynamic Range) N/A
Dynamic Contrast Ratio Mega Contrast
Micro Dimming M/D Pro
Precision Black (Local Dimming) N/A
Quantum Dot Color N/A
Active Crystal Color N/A
Wide Color Enhancer (Plus) Yes
PurColor N/A
Auto Depth Enhancer Yes
Contrast Enhancer N/A
Auto Motion Plus N/A
Film Mode Yes
Peak Illuminator N/A
Audio Dolby Digital Plus Yes
DTS Codec Yes
Sound Output (RMS) 20W
Speaker Type 2CH(Down Firing + Bass Reex)
Woofer N/A
Wallmount Sound Mode Yes
Multiroom Link Yes
TV SoundConnect Yes
BT Headset Support Yes

2-3
2. Product specications
Item UN40K6500AGXPR
Smart TV Samsung SMART TV Yes
Apps Yes
Games N/A
Cloud Game Yes
Billing Yes
EXTRA Yes
TV Plus N/A
Automated Content Recognition (ACR) N/A
Web Browser Yes
Smart Interaction Voice Recognition N/A
Convergence TV to Mobile - Mirroring Yes
Mobile to TV - Mirroring, DLNA Yes
Samsung SMART View Yes
Bluetooth Low Energy Yes
RVU N/A
WiFi Direct Yes
IoT Service TV as Hub Support N/A
TV as Things Support N/A
IoT Client Application N/A
Differentiation Sound Mirroring N/A
Dongle Compatibility (3G / LTE / WiFi) N/A
Analog Clean View Yes
Cricket Prediction N/A
Sports Mode Advanced
Sports Mode Auto Highlight Support Yes (Digital RF/Analog RF/Composite)
Senior Mode N/A
All Care Protection N/A
Image Booster N/A
Family TV 2.0 N/A
Local Cinema Mode N/A
Tuner/Broadcasting Digital Broadcasting ISDB-T
Analog Tuner Yes (Trinorma)
2 Tuner N/A
CI (Common Interface) N/A
Data Broadcasting GINGA

2-4
2. Product specications
Item UN40K6500AGXPR
Connectivity HDMI 3
USB 2
Component In (Y/Pb/Pr) 1
Composite In (AV) 1 (Common Use for Component Y)
Ethernet (LAN) 1
Headphone N/A
Audio Out (Mini Jack) N/A
Digital Audio Out (Optical) 1
RF In (Terrestrial / Cable input / Satellite input) 1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C ) N/A
CI Slot N/A
Scart N/A
MHL N/A
HDMI A / Return Ch. Support Yes
HDMI Quick Switch N/A
Wireless LAN Adapter Support N/A
Wireless LAN Built-in Yes
Anynet+ (HDMI-CEC) Yes
Design Design FHD Slim
Bezel Type VNB
Slim Type Step-Up Slim
Front Color Blue Black
Light Effect (Deco) N/A
Stand Type Quad
Swivel (Left/Right) N/A
Additional Feature Instant On Yes
Processor Quad-Core
SCSA Support N/A
Salatuna Mode N/A
Party Mode Yes (v1.0)
Accessibility Voice guide/ Enlarge/ High contrast
Digital Clean View Yes
One Connect (Jack) N/A
Auto Channel Search Yes
Auto Power Off Yes
BD Wise Plus N/A
Caption (Subtitle) Yes
Channel List USB-Clone N/A

2-5
2. Product specications
Item UN40K6500AGXPR
Additional Feature Connect Share™ (HDD) Yes
ConnectShare™ (USB 2.0) Yes
Connect Share™ Transfer N/A
Embeded POP Yes
EPG Yes
Extended PVR Yes
Game Mode Yes
OSD Language Local Languages
Picture-In-Picture Yes
BT HID Built-in Yes
USB HID Support Yes
Teletext (TTX) N/A
Time Shift Yes
V-Chip N/A
MBR Support N/A
Ultra Clean View Yes
Triple Protector N/A
Eco Feature Eco Sensor Yes
Energy Efciency Class N/A
Mercury Content 0.0 mg
Lead Presence Yes
Power Power Supply AC 100-240V 50/60Hz
Power Consumption (Max) 95 W
Power Consumption (Stand-by) 0.5W W
Power Consumption (Energy Saving Mode) . W
Power Consumption (Typical) N/A
Peak Luminance Ratio N/A
Yearly Power Consumption (EU standard) N/A

2-6
2. Product specications
Item UN49K6500AGXPR
General Information Product LED
Series 6
Country PARAGUAY
Platform(TV) SoC | HAWK-MF
Display Screen Size 49"
Resolution 1,920 × 1,080
Ultra Black N/A
Quantum Dot Display N/A
Screen Curvature 3,000R
10 bit Support N/A
Video Picture Engine HyperReal
Motion Rate 60
PQI (Picture Quality Index) 600
HDR (High Dynamic Range) N/A
Dynamic Contrast Ratio Mega Contrast
Micro Dimming M/D Pro
Precision Black (Local Dimming) N/A
Quantum Dot Color N/A
Active Crystal Color N/A
Wide Color Enhancer (Plus) Yes
PurColor N/A
Auto Depth Enhancer Yes
Contrast Enhancer N/A
Auto Motion Plus N/A
Film Mode Yes
Peak Illuminator N/A
Audio Dolby Digital Plus Yes
DTS Codec Yes
Sound Output (RMS) 20W
Speaker Type 2CH(Down Firing + Bass Reex)
Woofer N/A
Wallmount Sound Mode Yes
Multiroom Link Yes
TV SoundConnect Yes
BT Headset Support Yes

2-7
2. Product specications
Item UN49K6500AGXPR
Smart TV Samsung SMART TV Yes
Apps Yes
Games N/A
Cloud Game Yes
Billing Yes
EXTRA Yes
TV Plus N/A
Automated Content Recognition (ACR) N/A
Web Browser Yes
Smart Interaction Voice Recognition N/A
Convergence TV to Mobile - Mirroring Yes
Mobile to TV - Mirroring, DLNA Yes
Samsung SMART View Yes
Bluetooth Low Energy Yes
RVU N/A
WiFi Direct Yes
IoT Service TV as Hub Support N/A
TV as Things Support N/A
IoT Client Application N/A
Differentiation Sound Mirroring N/A
Dongle Compatibility (3G / LTE / WiFi) N/A
Analog Clean View Yes
Cricket Prediction N/A
Sports Mode Advanced
Sports Mode Auto Highlight Support Yes (Digital RF/Analog RF/Composite)
Senior Mode N/A
All Care Protection N/A
Image Booster N/A
Family TV 2.0 N/A
Local Cinema Mode N/A
Tuner/Broadcasting Digital Broadcasting ISDB-T
Analog Tuner Yes (Trinorma)
2 Tuner N/A
CI (Common Interface) N/A
Data Broadcasting GINGA

2-8
2. Product specications
Item UN49K6500AGXPR
Connectivity HDMI 3
USB 2
Component In (Y/Pb/Pr) 1
Composite In (AV) 1 (Common Use for Component Y)
Ethernet (LAN) 1
Headphone N/A
Audio Out (Mini Jack) N/A
Digital Audio Out (Optical) 1
RF In (Terrestrial / Cable input / Satellite input) 1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C ) N/A
CI Slot N/A
Scart N/A
MHL N/A
HDMI A / Return Ch. Support Yes
HDMI Quick Switch N/A
Wireless LAN Adapter Support N/A
Wireless LAN Built-in Yes
Anynet+ (HDMI-CEC) Yes
Design Design FHD Slim
Bezel Type VNB
Slim Type Step-Up Slim
Front Color Blue Black
Light Effect (Deco) N/A
Stand Type Quad
Swivel (Left/Right) N/A
Additional Feature Instant On Yes
Processor Quad-Core
SCSA Support N/A
Salatuna Mode N/A
Party Mode Yes (v1.0)
Accessibility Voice guide/ Enlarge/ High contrast
Digital Clean View Yes
One Connect (Jack) N/A
Auto Channel Search Yes
Auto Power Off Yes
BD Wise Plus N/A
Caption (Subtitle) Yes
Channel List USB-Clone N/A

2-9
2. Product specications
Item UN49K6500AGXPR
Additional Feature Connect Share™ (HDD) Yes
ConnectShare™ (USB 2.0) Yes
Connect Share™ Transfer N/A
Embeded POP Yes
EPG Yes
Extended PVR Yes
Game Mode Yes
OSD Language Local Languages
Picture-In-Picture Yes
BT HID Built-in Yes
USB HID Support Yes
Teletext (TTX) N/A
Time Shift Yes
V-Chip N/A
MBR Support N/A
Ultra Clean View Yes
Triple Protector N/A
Eco Feature Eco Sensor Yes
Energy Efciency Class N/A
Mercury Content 0.0 mg
Lead Presence Yes
Power Power Supply AC 100-240V 50/60Hz
Power Consumption (Max) 110 W
Power Consumption (Stand-by) 0.5W W

2-10
2. Product specications
Item UN55K6500AGXPR
General Information Product LED
Series 6
Country PARAGUAY
Platform(TV) SoC | HAWK-MF
Display Screen Size 55"
Resolution 1,920 × 1,080
Ultra Black N/A
Quantum Dot Display N/A
Ultra Clear Panel N/A
Screen Curvature 4,200R
10 bit Support N/A
Video Picture Engine HyperReal
Motion Rate 60
PQI (Picture Quality Index) 600
HDR (High Dynamic Range) N/A
Dynamic Contrast Ratio Mega Contrast
Micro Dimming M/D Pro
Precision Black (Local Dimming) N/A
Quantum Dot Color N/A
Active Crystal Color N/A
Wide Color Enhancer (Plus) Yes
PurColor N/A
Auto Depth Enhancer Yes
Contrast Enhancer N/A
Auto Motion Plus N/A
Film Mode Yes
Natural Mode Support Yes
Peak Illuminator N/A
Audio Dolby Digital Plus Yes
DTS Codec Yes
Sound Output (RMS) 20W
Speaker Type 2CH(Down Firing + Bass Reex)
Woofer N/A
Wallmount Sound Mode Yes
Multiroom Link Yes
TV SoundConnect Yes
BT Headset Support Yes

2-11
2. Product specications
Item UN55K6500AGXPR
Smart TV Samsung SMART TV Yes
Apps Yes
Games N/A
Cloud Game N/A
Billing N/A
EXTRA Yes
TV Plus N/A
Automated Content Recognition (ACR) N/A
Skype™ on Samsung TV N/A
Web Browser Yes
Smart Interaction Voice Recognition N/A
Convergence TV to Mobile - Mirroring Yes
Mobile to TV - Mirroring, DLNA Yes
Family Square with S-Cloud N/A
Together Play Yes
Easy Setup Yes
Samsung SMART View Yes
App Casting Yes
Wireless TV On - Samsung WOL Yes
Wired TV On - Samsung WOL Yes
Bluetooth Low Energy Yes
Brieng On TV Yes
RVU N/A
WiDi N/A
WiFi Direct Yes
IoT Service TV as Hub Support N/A
TV as Things Support N/A
IoT Client Application N/A
Tuner/Broadcasting Digital Broadcasting ISDB-T
Analog Tuner Yes (Trinorma)