Samsung FlexWash WR24M9940K Series User manual

FlexWash™
User manual
WR24M9940K*
FlexWash(COMBO)_DC68-03768S-00_EN.indd 1 2017-10-12  6:38:57

Contents
English2
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
Installation cautions 9
Critical usage warnings 10
Usage cautions 12
Critical cleaning warnings 15
Installation 16
Unpacking your washer 16
What’s included 17
Installation requirements 19
Step-by-step installation 22
Before you start 33
Initial settings 33
Laundry guidelines 33
Guide to cleaning agents 36
Operations 41
Upper washer 41
Lower washer 43
Simple steps to start 48
Samsung Smart Home 50
Special features 52
Maintenance 56
General considerations 56
Upper washer 60
Lower washer 62
Troubleshooting 68
Checkpoints 68
FlexWash(COMBO)_DC68-03768S-00_EN.indd 2 2017-10-12  6:38:57

Contents
English 3
Samsung Smart Home 73
Information codes 74
Specications 78
Fabric care chart 78
Protecting the environment 79
Specication sheet 80
FlexWash(COMBO)_DC68-03768S-00_EN.indd 3 2017-10-12  6:38:57

Safety information
English4
Safety information
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use and care of your appliance. Please take some time to
read this manual to take full advantage of your washer’s many benets and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the
manual in a safe location close to the appliance for future reference. Use this appliance
only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution, and care when installing, maintaining and operating your washer.
Because the following operating instructions cover various models, the characteristics of
your washer may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest
service center or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or
property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
Read the instructions
FlexWash(COMBO)_DC68-03768S-00_EN.indd 4 2017-10-12  6:38:57

Safety information
English 5
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and exercise care
when using it.
Important safety precautions
WARNING
To reduce the risk of re, electric shock, or injury to persons
when using your appliance, follow basic precautions, including the
following:
1. This appliance is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged
from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children
without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
FlexWash(COMBO)_DC68-03768S-00_EN.indd 5 2017-10-12  6:38:58

Safety information
Safety information
English6
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in
order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and
old hose-sets should not be reused.
6. For appliances with ventilation openings in the base, a carpet must
not obstruct the openings.
7. For use in Europe: Children of less than 3 years should be kept
away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting
of the thermal cut-out, this appliance must not be supplied through
an external switching device, such as a timer, or connected to a
circuit that is regularly switched on and off by the utility.
9. The tumble dryer is not to be used if industrial chemicals have
been used for cleaning.
10. The lint trap has to be cleaned frequently, if applicable.
11. Lint must not to be allowed to accumulate around the tumble
dryer (not applicable for appliances intended to be vented to the
exterior of the building)
12. Adequate ventilation has to be provided to avoid the back ow of
gases into the room from appliances burning other fuels, including
open res.
13. Do not dry unwashed items in the tumble dryer.
14. Items that have been soiled with substances such as cooking
oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine,
waxes and wax removers should be washed in hot water with an
extra amount of detergent before being dried in the tumble dryer.
FlexWash(COMBO)_DC68-03768S-00_EN.indd 6 2017-10-12  6:38:58

Safety information
English 7
15. Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows tted with
foam rubber pads should not be dried in the tumble dryer.
16. Fabric softeners, or similar products, should be used as specied
by the fabric softener instructions.
17. The nal part of a tumble dryer cycle occurs without heat (cool
down cycle) to ensure that the items are left at a temperature that
ensures that the items will not be damaged.
18. Remove all objects from pockets such as lighters and matches.
19. WARNING: Never stop a tumble dryer before the end of the drying
cycle unless all items are quickly removed and spread out so that
the heat is dissipated.
20. Exhaust air must not be discharged into a ue which is used for
exhausting fumes from appliances burning gas or other fuels.
21. The appliance must not be installed behind a lockable door, a
sliding door or a door with a hinge on the opposite side to that of
the tumble dryer, in such a way that a full opening of the tumble
dryer door is restricted.
22. WARNING: The appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by a utility.
FlexWash(COMBO)_DC68-03768S-00_EN.indd 7 2017-10-12  6:38:58

Safety information
Safety information
English8
Critical installation warnings
The installation of this appliance must be performed by a qualied technician or service
company.
• Failure to do so may result in electric shock, re, an explosion, problems with the
product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specications. Use the
socket for this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances, using a power strip, or extending the
power cord may result in electric shock or re.
• Ensure that the voltage, frequency, and current supplied to the washer matches those
listed in the product specications. Failure to do so may result in electric shock or re.
Plug the power plug into the wall socket rmly.
Have this appliance installed by a qualied technician or service company.
• Failing to do so may result in electric shock, re, an explosion, problems with the
product, or injury.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or re.
Plug the power plug into the wall socket so that the cord is running towards the oor.
• If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a plastic bag over his or her head, he or she can suffocate.
If the appliance, power plug, or power cord is damaged, contact your nearest Samsung
service center for service.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, re, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly. Make sure that
the socket is in accord with local and national regulations.
FlexWash(COMBO)_DC68-03768S-00_EN.indd 8 2017-10-12  6:38:58

Safety information
English 9
Do not install this appliance near a heater or any ammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Do not use an electric transformer to power the washer.
• This may result in electric shock or re.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or re.
Do not pull or bend the power cord excessively.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by pulling the plug.
• Failure to do so may result in electric shock or re.
This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or re due to electric leakage.
Install your appliance on a solid, level oor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
FlexWash(COMBO)_DC68-03768S-00_EN.indd 9 2017-10-12  6:38:58

Safety information
Safety information
English10
Critical usage warnings
WARNING
If the appliance is ooded, turn off the water and power supplies immediately and contact
your nearest Samsung service center.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power
plug immediately and contact your nearest Samsung service center.
• Failure to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the room
immediately without touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan. Do not turn on a light.
• A spark may result in an explosion or re.
Do not let children play in or on the washer. In addition, when disposing of the appliance,
remove the washer door lever.
• Children can suffocate to death if trapped inside the product.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol
or other ammable or explosive substances in the washer.
• This may result in electric shock, re, or an explosion.
Do not open the washer door by force while it is operating (high-temperature washing/
drying/spinning).
• Water owing out of the washer may result in burns or cause the oor to be slippery.
This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washer while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not operate the appliance with wet hands.
• This may result in electric shock.
FlexWash(COMBO)_DC68-03768S-00_EN.indd 10 2017-10-12  6:38:58