Sandstrom SHDFSAT12 User manual

Instruction Manual
Welcome to your new freesat+
500GB satellite recorder.
How to set up and use your
SHDFSAT12
For help with set-up or for more information about
freesat please visit www.freesat.co.uk or call 0845 313 0051.
For specific queries about this box and handy hints and tips
please visit www.knowhow.com/knowledgebank
or call 0844 5611234.
SHDFSAT12_IB_V2.indd 2 13/06/2013 12:19

1
Safety Warnings................................................................ 2
Unpacking.........................................................................3
Product Overview............................................................. 4
Front View.......................................................................................4
Rear View ........................................................................................4
Remote Control.................................................................5
Installing Batteries in the Remote Control..........................6
Remote Control Operation Range.........................................6
Connecting the Receiver to a Satellite Dish ...................7
System and Mains Connections.......................................8
Basic Operation ................................................................ 9
Plug In and Switch On................................................................9
Turning the Unit On and O....................................................9
Changing the Channel...............................................................9
Changing the Volume ................................................................9
Widescreen and Standard Viewing Formats .....................9
TV/DTV.............................................................................................9
First Time Installation.....................................................10
Using the Programme Guide .........................................12
Choosing a Channel................................................................. 13
Setting a Reminder .................................................................. 13
Cancelling a Reminder............................................................ 13
Interactive TV Services............................................................ 13
Recording Freesat Programmes ....................................14
Programming a Recording .................................................... 14
Series Link.................................................................................... 14
Instant Recording ..................................................................... 15
Stopping a Recording ............................................................. 15
Using the Library....................................................................... 15
Watching a Recording............................................................. 15
Previewing a Recording.......................................................... 16
Protecting a Recording........................................................... 16
Deleting a Recording............................................................... 16
Exiting the Library .................................................................... 16
Recording Clashes .................................................................... 16
The Browsing Bar............................................................17
Subtitles, Audio Description, Pausing Live TV .............18
Turning Subtitles On and O................................................ 18
The Audio Channel................................................................... 18
Pausing Live TV.......................................................................... 18
The Channel List .............................................................19
Selecting a Channel from the Channel List..................... 19
Regional Channels.................................................................... 19
Manual Channels ...................................................................... 19
The Favourites List.................................................................... 19
Non-Freesat Channels ....................................................20
Tuning in Non-Freesat Channels......................................... 20
Watching Non-Freesat Channels......................................... 21
The Channel List........................................................................ 21
Setting Up Your Freesat+ Unit .......................................22
Accessing the Main Menu...................................................... 22
HDMI Output.............................................................................. 22
Digital Audio............................................................................... 22
Screen Size .................................................................................. 23
SCART Output ............................................................................ 23
Menu Transparency Settings................................................ 23
Audio Language........................................................................ 24
Subtitle Language .................................................................... 24
Audio Description..................................................................... 24
The Parental Menu .........................................................25
Accessing the Parental Menu ............................................... 25
The Guidance Lock................................................................... 25
Changing the Parental PIN .................................................... 25
Allowing Parental Settings Changes.................................. 26
Hide Adult Channels................................................................ 26
Allow First Time Installation.................................................. 26
Allow Hard Disk Drive Format .............................................. 26
The Freesat+ Setting ......................................................27
Entering the Freesat+ Menu ................................................. 27
Default Recording Mode........................................................ 27
Add to Start of Recording ..................................................... 27
Add to End of Recording ....................................................... 27
Live Pause Length..................................................................... 27
Skip Forwards Time.................................................................. 27
Skip Backwards Time ............................................................... 28
Auto Disk Management.......................................................... 28
Show Available Space As ....................................................... 28
Format Hard Disk Drive........................................................... 28
Network Settings............................................................29
DHCP ............................................................................................. 29
Manual Settings ........................................................................ 29
Revert to Default Settings ..................................................... 29
Checking the Internet Connection..................................... 29
On Demand TV................................................................30
Setting Up for On Demand TV ............................................. 30
Watching On Demand TV ...................................................... 31
Other Settngs..................................................................31
Showing Non freesat Channels ........................................... 31
Adding Non freesat Channels.............................................. 31
Auto Standby ............................................................................. 31
Power Save in Standby Mode............................................... 31
Upgrade Software .................................................................... 31
First Time Installation .............................................................. 31
System Information........................................................32
Troubleshooting .............................................................33
Specications..................................................................34
Contents
SHDFSAT12_IB_V2.indd 1 13/06/2013 12:19

2
Read all the instructions carefully before using the unit and
keep them for future reference.
Retain the manual. If you pass the unit onto a third party make
sure to include this manual.
Check that the voltage marked on the rating label matches
your adapter voltage.
Damage
• Please inspect the unit for damage after unpacking.
• Do not continue to operate the unit if you are in any doubt
about it working normally, or if it is damaged in any way -
switch o, withdraw the mains adapter and consult your
dealer.
Location of Unit
• The unit must be placed on a at stable surface and should
not be subjected to vibrations.
• Do not place the unit on sloped or unstable surfaces as the
unit may fall o or tip over.
• The mains socket must be located near the unit and should
be easily accessible.
• This unit is designed for indoor use only.
Temperature
• Avoid extreme degrees of temperature, either hot or cold.
Place the unit well away from heat sources such as radiators
or gas/electric res.
• Avoid exposure to direct sunlight and other sources of heat.
Naked Flames
• Never place any type of candle or naked ame on the top of
or near the unit.
Moisture
• To reduce the risk of re, electric shock or product damage,
do not expose this unit to rain, moisture, dripping or
splashing. No objects lled with liquids, such as vases,
should be placed on the unit.
• If you spill any liquid into the unit, it can cause serious
damage. Switch it o at the mains immediately. Withdraw
the mains adapter and consult your dealer.
Ventilation
• To prevent the risk of electric shock or re hazard due to
overheating, ensure that curtains and other materials do not
obstruct the ventilation vents.
• Do not install or place this unit in a bookcase, built-in
cabinet or in another conned space. Ensure the unit is well
ventilated.
Safety
• Always disconnect the unit from the mains supply before
connecting/disconnecting other devices or moving the unit.
• Unplug the unit from the mains during a lightning storm.
Mains Adapter Cable
• Make sure the unit or unit stand is not resting on top of
the mains cable, as the weight of the unit may damage the
mains cable and create a safety hazard.
• If the mains cable is damaged it must be replaced by the
manufacturer, its service agent, or similarly qualied persons
in order to avoid a hazard.
Interference
• Do not place the unit on or near appliances which may
cause electromagnetic interference. If you do, it may
adversely aect the operating performance of the unit, and
cause a distorted picture or sound.
Standby
• The button on the remote control does not switch o the
unit completely. The unit will continue to draw electricity
from the mains supply while in standby. In the interests of
safety and to avoid unnecessary energy consumption, never
leave the unit in standby while unattended for long periods
of time, e.g. overnight, while on holiday or while out of the
house. Switch it o and disconnect the mains adapter from
the mains socket.
• The means of disconnecting this unit from the mains is via
the mains adaptor which must be unobstructed and capable
of being disconnected from the mains supply at all times.
Batteries
• Batteries used in the remote control for this unit are easily
swallowed by young children and this is dangerous.
• Keep loose batteries away from young children and make
sure that the battery holder tray is secure in the remote
control. Seek medical advice if you believe a cell has been
swallowed.
• Please dispose of batteries correctly by following the
guidance in this manual.
Supervision
• Children should be supervised to ensure that they do not
play with the unit and the remote control.
• Never let anyone especially children push anything into the
holes, slots or any other openings in the case - this could
result in a fatal electric shock.
The lightning ash with arrowhead symbol, within
an equilateral triangle, is intended to alert the user
to the presence of uninsulated“dangerous voltage”
within the unit’s enclosure that may be of sucient
magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle
is intended to alert the user to the presence of
important operating and maintenance (servicing)
instructions in the manual accompanying the unit.
Service
• To reduce the risk of electric shock, do not remove screws.
The unit does not contain any user-serviceable parts. Please
leave all maintenance work to qualied personnel.
• Do not open any xed covers as this may expose dangerous
voltages.
Maintenance
• Ensure to unplug the unit from the mains socket before
cleaning.
• Do not use any type of abrasive pad or abrasive cleaning
solutions as these may damage the unit’s surface.
• Do not use liquids to clean the unit.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
Safety Warnings
SHDFSAT12_IB_V2.indd 2 13/06/2013 12:19

3
Thank you for purchasing your new
Sandstrøm freesat+ Satellite Recorder.
We recommend that you spend some time reading
this instruction manual in order that you fully
understand all the operational features it oers. You
will also nd some hints and tips to help you resolve
any issues.
Read all the safety instructions carefully before use
and keep this instruction manual for future reference.
The Unit
Remote Control Batteries
Mains Adapter Mains CableHDMI Cable
Quick Start Guide
Power Rec
CH+ CH- R
Quick Start Manual
Welcome to your new freesat+ 500GB satellite recorder.
How to set up and use your
SHDFSAT12
Connect to a Dish
2
Toreceive freesat, you must
connect your unit to an appropriate
satellite dish.
Forsafety reasons and to
providereliable reception,
we strongly recommend
that the satellite dish is
professionally installed. If you
have any questions about the
satellite dish, please consult
your installer.
Placeyour unit on a firm, level surface close to your TV, a mains electricity socket, and the cables from the satellite dish.
1. Connect the cables from your satellite dish to the sockets on the back of the unit. For full functionality of your freesat+ recorder you will
need to connect two cables from your satellite dish. If you only have one cable, please consult your retailer or installer for advice.
Removethe battery
compartmentcover from
the back of the remote
control by lifting it up while
pushing the catch. Insert the
two AAA sized batteries as
shown on the inside of the
compartment. Replace the
compartment cover.
Unpack
1
The Unit
Power Rec
CH+ CH- R
RemoteControl
Batteries
HDMICable
MainsAdapter
MainsCable
InstructionManual
Connection
4
Switch On
5
Turnon your TV set and choose the HDMI input
(see your TV’s instruction manual).
Switchon the mains socket the unit
is connected to. After a few seconds,
the first freesat installation screen
will show on the TV screen.
Ifyou do not see this screen on the
TV screen, see the Hints and Tips
section in the main instruction manual.
Connection Overview
3
TUNER2 TUNER1
LNBin
14/19V
350mAMax
ETHERNET USB HDMI TV VCR DC12V 2.5A
S/PDIF
Thesecablesonly need to be hand tightened, overtightening could result in damage to the unit.
ToaccessOn Demand TV you will have to connect an Ethernet cable (not supplied) to your Freesat box.
Satellite Dish Mains PowerTV
OR
Connectingthe two cables
Thisallows you to watch one TV station and record another. Connect the two separate cables from your satellite dish to each of the
TUNER1 (LNB IN) and TUNER 2 sockets. For this your Satellite Dish must be fitted with a Low Noise Block (LNB) that has at least two
outputs. Please check with your installer if you are not certain about this.
2. Ensure your TV is turned o, then connect the HDMI cable
supplied to the HDMI socket at the back of the unit and an HDMI
socket on your TV. There may be more than one HDMI socket
on your TV. If you are not sure which one to use, check the TV’s
instruction manual. If your TV does not have an HMDI socket, you
can connect the unit using a SCART cable (not supplied), but will
not be able to view freesat channels in high definition.
3. Connect the mains cable to the mains adapter and then connect
to the power socket at the back of the unit.
For help with set-up or for more information about
freesat please visit www.freesat.co.uk or call 0845313 0051.
For specific queries about this box and handy hints and tips
please visit www.knowhow.com/knowledgebank
or call 08445611234.
(QSG-SHDFSAT12-130613V3)
SHDFSAT12_QuickStart Guide.indd 1 13/06/2013 12:13
Remove all packaging from the unit.
Retain the packaging. If you dispose of it please do so
according to local regulations.
In addition to this manual the items shown on the right
are included:
Unpacking
SHDFSAT12_IB_V2.indd 3 13/06/2013 12:19

4
TUNER 2 TUNER 1
LNB in
14/19V
350mA Max
ETHERNET USB HDMI TV VCR DC 12V 2.5A
S/PDIF
11 12 13 14 15 16
8 9 10
1. Power Indicator
• Lights up green when the unit is on.
• Lights up red when the unit is in Standby mode.
2. Recording Indicator
Indicates when live TV is recording.
3. LED Display
Displays the current channel number.
4. Button
Switches the unit on and o.
5. CH+ Button
Selects the next channels.
6. CH- Button
Selects the previous channels.
7. RButton
Records live TV.
8. TUNER 2 Socket
Connects to the satellite dish.
9. TUNER 1 (LNB in) Socket
Connects to the satellite dish.
10. S/PDIF Socket
Connects to a digital audio system.
11. Ethernet Socket
Connects to the Internet.
12. USB Socket
Connection port to upgrade.
13. HDMI Socket
Connects to a HD-ready TV.
14. TV SCART Socket
Connects to a non-HD TV.
15. VCR SCART Socket
Output/input connection to a video recorder or DVD recorder.
16. Power Socket
Connects the mains adapter.
Rear View
Front View
Power Rec
CH+ CH- R
1 2 3
4 5 6 7
Product Overview
SHDFSAT12_IB_V2.indd 4 13/06/2013 12:19

5
1
9
12
11
7
6
4
3
2
10
13
8
5
16
20
24
21
25
19
14
18
15
17
22
26
23
27
Remote Control
1. HHOME Button
Exits all menus and returns to live TV.
2. STANDBY Button
Switches the unit on and o.
3. 0-9 Number Button
Directly select channels, enter numeric values in
the set-up menus and enter your postcode.
4. SWAP Button
Switches back to the last channel watched.
5. INFO Button
Displays channel and programme information.
6. GUIDE Button
Displays the programme guide.
7. LIBRARY Button
Displays the library menu where your
programmes are recorded.
8. REC Button
Records programme and scheduled recordings.
9. Button
• Skips backwards to the beginning of the track
or to the previous channel.
• Allows fast reversing of the recorded
programmes.
10. Button
• Skips forwards to the next channel.
• Allows fast forwarding of the recorded
programmes.
11. Buttons
Navigates menus and programme guides.
OK Button
Conrms the selection on a menu screen.
12. Button
Stops playback.
13. Button
Plays/pauses/resumes playback.
14. MENU Button
Displays the main menu.
15. BACK Button
Returns to the previous menu.
16. VOL+ / VOL– Button
Adjusts the volume up and down.
17. CH+ / CH– Button
• Switches to the next or previous channel.
• Moves one page up or down in the channel list.
18. EXIT Button
Exits a menu and returns to normal TV viewing.
19. COLOUR Buttons (Red/Green/Yellow/Blue)
Chooses options within menus.
20. MUTE Button
Silences the unit’s sound.
21. TEXT Button
Displays interactive and digital text services
(where available).
22. AD Button
Switches audio description on or o.
23. SUB Button
Displays the subtitles menu to select a subtitle
language.
24. CH LIST Button
Displays the channel list.
25. WIDE Button
Switches between available screen display
modes.
26. AUDIO Button
Displays the available audio menu to choose
between normal sound and Audio Description.
27. TV/DTV Button
Switches the TV SCART output between freesat
and the TV’s tuner.
SHDFSAT12_IB_V2.indd 5 13/06/2013 12:19

6
Remote Control Operation Range
The remote control can be used at a maximum of 5
metres from the unit’s remote control sensor, and
within 60° in front of the unit.
The operating distance may vary depending on the
brightness of the room.
Power Rec
CH+ CH- R
30° 30°
5M
1. Squeeze the cover lever and lift the
battery cover to access the battery
compartment of the remote control.
2. Insert two AAA size batteries
(included). Ensure the polarities (+
and –) of the batteries match the (+)
and (–) ends indicated in the battery
compartment.
3. Close the battery compartment cover.
Installing Batteries in the Remote Control
Handling the Batteries
• Improper or incorrect use of batteries may cause corrosion or battery leakage, which could
cause fire, personal injury or damage property.
• Only use the battery type indicated in this manual.
• When the batteries are exhausted, the remote will not function. Replace both batteries at
the same time with new ones.
• Do not install new batteries with used ones and do not mix dierent types of batteries.
• Do not dispose of used batteries as domestic waste. Dispose of them in accordance with
local regulations.
Handling the Remote Control
• Do not drop or impact the remote control.
• Do not spill water or any liquid on the remote control.
• Do not place the remote control on a wet object.
• Do not place the remote control under direct sunlight or near sources of excessive heat.
• Remove the batteries from the remote control when not in use for a long period of time,
as the batteries may leak causing corrosion that may result in physical injury and/or
property damage, including fire.
Remote Control
SHDFSAT12_IB_V2.indd 6 13/06/2013 12:19

7
Satellite Dish Installation
To receive freesat, you must connect your unit to an appropriate satellite dish.
For safety reasons and to provide reliable reception, we strongly recommend that you
have your dish installed by a professional. You may be able to use a satellite dish already
installed at your home. If you have any questions about the satellite dish, please consult
your installer.
This freesat box requires a dual LNB to enable you to view and record channels at the same
time.
20° - 30°
28.2°
Connecting the Satellite Dish to the Unit
Place the unit on a firm, level surface close to the TV, a mains electricity socket, and the
cables from the dish.
Connect the cables from your satellite dish to the sockets on the back of the unit. For full
functionality of your freesat+ recorder you will need to connect two cables from your satellite
dish. If you only have one cable, please consult your retailer or installer for advice.
Connecting the two cables
• This allows you to watch one TV station and record another. Connect the two separate
cables from your satellite dish to each of the TUNER 1 (LNB IN) and TUNER 2 sockets. For
this, your Satellite Dish must be fitted with a Low Noise Block (LNB) that has at least two
outputs. Please check with your installer if you are not certain about this.
The “F-connector” used for the satellite dish cable connection has a central wire that is inserted into the
hole in the TUNER 1 or TUNER 2 (LNB IN) sockets while the collar is screwed onto the socket. When
screwing on the collar, make sure that the central wire goes into the socket hole and is not bent to one side.
Connecting the Receiver to a Satellite Dish
DO NOT connect this unit to the mains supply until all connections have been completed.
SHDFSAT12_IB_V2.indd 7 13/06/2013 12:19

8
System and Mains Connections
Ensure your TV is switched o at the mains supply.
1. Connect the HDMI cable supplied to the HDMI socket at the back of the unit and an HDMI
socket on your TV. There may be more than one HDMI socket on your TV. If you are not sure
which one to use, check the TV’s instruction manual.
2. If your TV set does not have an HDMI connection you can connect the SCART connection on the
TV to the TV SCART socket on the unit.
3. A video recorder or DVD recorder may be connected to the unit to record freesat programmes,
back up recordings or play them back. You will need to use a SCART cable to connect the video
or DVD recorder to the VCR SCART socket on the back of the freesat box, connect the other end
to the video or DVD recorder. Check the recorder’s instruction manual for guidance.
You can also connect the unit to an analogue stereo or surround sound system, so that you can
listen to the TV sound through the sound system instead of (or as well as) the TV’s speakers.
You will need a special lead to connect the unit’s TV SCART or VCR SCART socket(s) to the
analogue inputs on your sound system to listen in stereo.
4. If you connect an optical lead between the S/PDIF socket on your unit and digital sound system,
you can listen to the TV sound in digital audio quality, or even in surround sound, depending on
the sound system used and the broadcast chosen.
5. If you want to use the online features of the unit, connect a network cable from the Ethernet
network socket on the back of the unit to either your broadband modem/router or a network
switch in your home network, as appropriate. Consult your modem/router’s instruction manual
for guidance.
6. Connect the mains cable to the mains adapter and then connect to the POWER socket at the
back of the unit. Plug the mains cable into an available mains socket that is turned o.
If you require additional assistance please call our UK Call Centre on 0844 561 1234. Our UK
Customer Contact Centre is open Monday-Saturday 8am-8pm and Sunday 8am-6pm.
When using SCART connections, high denition channels will only be available in Standard Denition.
TUNER 2 TUNER 1
LNB in
14/19V
350mA Max
ETHERNET USB HDMI TV VCR DC 12V 2.5A
S/PDIF
1 65 2
34
SHDFSAT12_IB_V2.indd 8 13/06/2013 12:19

9
Turning the Unit On and O
• Press the button on the unit or the remote control to turn the unit on
or o.
Eco Standby
When the unit is operational the power light illuminates green. When you
press the button to switch the unit o, the light remains green for 15
minutes after which time the unit enters power saving mode and the power
light changes to red.
Changing the Channel
1. Press the CH+ / CH- buttons on the unit or on the remote control to
step through the channels.
2. Press the CH+ to select the next channel in the channel list. Press the
CH- to select the previous channel in the list.
3. If you know the channel’s number, you can switch directly to the
channel using the 0-9 buttons on the remote control. As you enter a
channel number, each digit appears at the top left of the screen to show
the number button you have pressed.
4. Press the SWAP button to switch from the channel you are watching to
the channel you were watching previously.
Other ways to change channel:
• Use the browsing bar at the bottom of the screen.
• Use the on-screen channel list.
• Use the programme guide.
Changing the Volume
1. Use the VOL+ / VOL– buttons on the remote control to increase or
decrease the volume level.
2. Press the MUTE button to silence the sound. Press the MUTE button
again to restore the sound.
Widescreen and Standard Viewing Formats
Programmes can be viewed in a number of alternative formats.
• Press the WIDE button repeatedly to toggle the available aspect ratios.
TV/DTV
If your TV is connected to the unit’s TV SCART socket and your TV is
connected to a regular TV aerial:
• Press the TV/DTV button to switch the display on the TV between the
signal from the aerial (TV) and digital TV from freesat (DTV).
This button has no eect if your TV is connected to the unit’s HDMI socket.
Plug In and Switch On
1. Switch your TV on and select the HDMI or SCART input.
2. Switch the power on at the mains. The green power indicator and the
LED display on the unit will illuminate. The first freesat installation
screen will show on the television screen after a few seconds.
• Freesat channels have three digits. TV channels are stored from channel 101. Radio
stations are stored from 700 to 799.
• There are some channel numbers missing in the channel list because spaces are left for
future freesat channels.
• If you enter a number that does not exist, the channel will not change.
Basic Operation
• Leave the unit plugged in with the socket switched on. When you are not using the
unit, put it in standby by pressing the button on the unit or the remote control.
• The unit will automatically switch to standby if it is not used for a period of time. This
feature can be disabled – see the Advanced Use section of this guide.
SHDFSAT12_IB_V2.indd 9 13/06/2013 12:19