Sangoma H10 User manual

H10
Wireless DECT Headset
and Base for Desk Phones
User Manual

H10 User Manual
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H10 User Manual
1. Welcome............................................................................................................. 3
2. Product Overview............................................................................................... 4
2.1 Package Contents.........................................................................................4
2.2 Headset Overview .........................................................................................5
2.3 Base Overview...............................................................................................6
3. Connecting to Desk Phones...............................................................................7
3.1 Connecting to Desk Phones..........................................................................7
3.2 Connecting Power.........................................................................................8
3.3 Dock the Headset.......................................................................................... 9
4. Unpairing and Re-pairing ................................................................................. 10
5. Conguration of Dialtone..................................................................................10
6. Microphone Gain and Speaker Volume............................................................11
7. Headset Features ............................................................................................. 12
7.1 Headset Multi-Function Button ...................................................................12
7.2 Headset Speaker Volume Buttons .............................................................. 12
7.3 Headset Mute Button .................................................................................. 13
7.4 Headset LED Indicator ................................................................................ 13
8. Call Management .............................................................................................14
8.1 Making, Answering, and Ending Calls.........................................................14
9. Technical Specications...................................................................................15
9.1 H10 DECT Headset ..................................................................................... 15
9.2 Headset Battery ..........................................................................................16
9.3 H10 DECT Base ..........................................................................................17
9.4 Product Disposal.........................................................................................17
9.5 FCC Note to Users ......................................................................................18
9.6 IC Notice to Users .......................................................................................19

H10 User Manual 3
1. Welcome
Congratulations on your purchase of a Sangoma Headset.
We are sure you will enjoy its wide range of features, that you will nd
it comfortable to wear, and easy to use.
Sangoma Headset Features:
• Wideband audio for exceptional sound quality
• Volume and Mute controls
• Multi-function button for call handling
• LED & Audio indications
• Noise-cancelling microphone
Sangoma Headset Base Features:
• Headset charging cradle
• Call Status and Mute LED indicators
• Battery indicator
• Volume adjustment
• AUX port for Desk phone EHS adapters

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2. Product Overview
2.1 Package Contents
Headset
Base
Telephone Cable
SOLD SEPERATELY
EHS Cable for D-Series Phones
HC01 (1TELHC01LF)
User Manual
H10
Wireless DECT Headset
and Base for Desk Phones
User Manual
Power Adapter

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2.2 Headset Overview
Headband
Speaker Volume Up
Multi-Function Button
Microphone Mute
Speaker Volume Down
Noise-Cancelling Microphone
Handset Status LED
Handset Charger Contacts
Speaker
Leather Cushion

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2.3 Base Overview
Headset Cradle
Microphone Volume Adjustment
Charger Contacts
Pair Button
Headset in Use Lights
Speaker Volume Adjustment
Microphone Mute LED
Dialtone Adjustment
Battery Status LED Icon Status
Indicates when headset
is o-hook
Active audio linked between
headset and base
Searching for headset
Microphone muted
Battery charging
Full battery
Medium battery
Low battery
Unknown battery status
Power Input
Headset Indicator LED
Desk Phone Port
Handset Port (Lifter Conguration Option)
AUX/EHS Cable

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S-Series Phone with remote Handset Lifter
A handset lifter manually lifts the desk phone handset to answer or
place a call. For mounting instructions, please refer to the
documentation supplied with your handset lifter.
1. On the S-Series phone, unplug the handset cable from the desk phone.
2. Connect the handset cable to the port marked on the base.
3. Connect the supplied telephone cable to the port marked
on the base.
4. Connect the telephone cable to the handset port on the desk phone.
5. Connect the handset lifter cable to the port marked AUX on the base.
*D-Series phones are not compatible with handset lifters.
3. Connecting to
Desk Phones
3.1 Connecting to Desk Phones
EHS Option EHS Adapters
sold separately
Remote Handset Lifter Option
S-Series Phones* via EHS30 Adapter
1. Connect the EHS30 adapter’s RJ12 port to the Ext. port of
the S-Series phone.
2. Connect the EHS30 adapter’s RJ45 port to the port marked
AUX on the base. *Except s205, s206, s300, s305
D-Series phones via D-Series EHS Adapter
1. Connect the D-Series EHS Adapter cable’s 5-pin header to the
EHS port of the D-Series phone.
2. Connect the D-Series EHS Adapter cable’s RJ45 header to the
AUX port on the base.
1. Connect the supplied telephone cable to the port marked
on the base.
2. Connect the telephone cable to the headset port on the
desk phone.

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3.2 Connecting Power
1. Plug the power adapter into the power input port marked on the base.
2. Connect the power adapter to the mains power socket.

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3.3 Dock the Headset
WARNING: Before proceeding, the headset
must charge on the base for at least
ONE MINUTE.
First, press the Multi-function button. Its LED
indicator will turn on, and it will power on after
2 seconds. Next, press the multi-function
button again, or dock the headset with the
base. Next, lift the headset, and the Headset
Paired LED indicator will illuminate.
When properly docked, the headset battery
will, if needed, begin charging. When charging,
the Battery Charging Status LED will
illuminate. Charge the headset for 20 minutes
or until the battery indicator is steady green.

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4. Re-Pairing and Unpairing
5. Conguration of Dialtone
Re-Pairing
To re-pair, hold the Pair Button for 5 seconds. The Pairing Indicator LED will ash while
it is searching. Hold the Mute button on the headset. Pairing will be
accomplished, and the Headset’s Status LED will ash. To conrm pairing, the Pairing
Indicator LED and the Headset LED will both dim at the same time.
NOTE: Headset may need to be re-paired if the Pairing Indicator LED on the base is
blinking continuously.
Unpairing
To unpair, unplug the power adapter from mains power. Then, while holding the
Microphone + indicator on the base, plug in mains power. The Battery Charging Status
LED will ash 3 times, and the headset and the base will be unpaired. Once this is
completed, the base will begin searching for a new headset with which to pair, and a
Pairing Indicator LED will illuminate.
By default, Headsets used with Sangoma phones,
should not need adjustment and the Dialtone
Adjustment Switch can stay in the Mode A
position. When using the headset with
non-Sangoma phones, if the dialtone is not clear,
the sliding Dialtone Adjustment Switch is available.
CLICK