Santa Fe Rx 4030440 Installation instructions

Rev 4/11/16
A unique dehumidifier solution that can be integrated into the living space.
The Santa Fe Rx is a great solution for a living room, bedroom, office space,
or anywhere that needs supplemental dehumidification. Its clean design blends
into any home or office décor.
P/N: 4030440 Serial No.: Install Date:
Sold by:
www.Santa-Fe-Products.com 1.800.533.7533
Installation & Operation Instructions

4201 Lien Rd. Madison, WI 53704
1-800-533-7533
www.Thermastor.com | www.Santa-Fe-Products.com
© 2016 Therma-Stor LLC
Table of Contents
Safety Instructions .......................................................................... 3
Intended Applications ......................................................................... 3
Registrations....................................................................................... 3
Specifications.................................................................................. 4
Dehumidifier Set Up....................................................................... 5
Items Included In Box.......................................................................... 5
Important Precautions ......................................................................... 5
Location Considerations...................................................................... 5
Drain Installation ........................................................................... 6
Operation ....................................................................................... 7
Humidity Control Adjustment............................................................... 7
Fan Operation ................................................................................... 7
Defrost Cycle...................................................................................... 7
Air Filtration ................................................................................... 8
Changing The Filter ............................................................................ 8
MERV Rating Chart ............................................................................. 9
Electrical Requirements................................................................ 10
Service .......................................................................................... 11
Replacement Parts ............................................................................ 11
Refrigerant Charging ........................................................................ 11
Compressor / Capacitor Replacement ............................................... 11
Troubleshooting................................................................................ 11
Warranty....................................................................................... 13

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1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Rx Installation & Operation Instructions
Safety Instructions
• Never operate a unit with a damaged power cord. If the power cord is damaged, it must be replaced by the manufacturer,
its service agent, or a similarly qualified person in order to avoid a hazard.
• Do not unplug the unit by pulling on the cord. Grasp the plug firmly and pull it out of the wall socket or power receptacle.
• When plugging in the unit, use a Ground Fault Interrupter outlet.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities,
or lack of experience or knowledge, unless they have been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the
appliance.
• Never operate electrical equipment near or in standing water.
• Do not stick your fingers or other objects in the unit.
• The unit must be used in the upright position.
• Do not restrict airflow in to or out of the unit. This may cause the unit to overheat.
• The unit should never be serviced or cleaned while it is plugged in.
• Do not sit or stand on the unit, or use as a shelf or table.
• Before leaving the unit unattended, ensure children do not have access to the equipment. Do not allow children to play with
or near the unit or in its air flow.
• The unit is designed to be installed indoors only.
• No user serviceable components. Contact installer or call 1-800-533-7533 for all repair or warranty needs.
Intended Application(s)
The Santa Fe Rx can be used in living rooms, bedrooms, offices, etc. The unit can be placed in almost any residential setting
where dehumidification is desired. Use in non-residential applications and pool areas may void warranty.
The Santa Fe Rx is designed to operate in temperatures between 60° and 95°F.
In order to efficiently control humidity levels, the area in which the dehumidifier is to be operated must be free of water
intrusion or excessive fresh (outside) air infiltration. Before installing the Santa Fe Rx, water intrusion and air infiltration
problems should be addressed.
Registrations
The Santa Fe Rx conforms to unified standard UL 60335-2-40 and CSA standard C22.2.60335-2-40.
READ THE INSTALLATION, OPERATION AND MAINTENANCE INSTRUCTIONS CAREFULLY
BEFORE INSTALLING AND OPERATING THIS DEVICE. PROPER ADHERENCE TO THESE
INSTRUCTIONS IS ESSENTIAL TO OBTAIN MAXIMUM BENEFIT FROM YOUR SANTA FE
DEHUMIDIFIER.
WARNING!
THIS SYMBOL MEANS IMPORTANT INSTRUCTIONS. FAILURE TO HEED THEM CAN RESULT IN
SERIOUS INJURY OR DEATH.
CAUTION!
THIS SYMBOL MEANS IMPORTANT INSTRUCTIONS. FAILURE TO HEED THEM CAN RESULT IN
INJURY OR MATERIAL PROPERTY DAMAGE.

4Santa Fe Rx Installation & Operation Instructions www.Santa-Fe-Products.com | 1-800-533-7533
Specifications
Part Number: 4030440
Blower: 230 CFM @ 0.0" WG
Power: 630 watts @ 80°F and 60% RH
Supply Voltage: 115 volt – 1phase – 60 Hz
Current Draw: 5.4 amps
Operating Temp.: 60°F Min., 95°F Max.
Sized For: 2,200 Sq. Ft. - Typical
Minimum Performance at:
80°F and 60%RH 70°F and 60%RH
Water Removal: 74 Pints/Day 66 Pints/Day
Efficiency: 5.2 Pints/kWh 5.03 Pints/kWh
Energy Factor: 2.47 L/kWh 2.38 L/kWh
Air Filter: MERV-11, Standard Pleat
Size: 16" x 20" x 2"
Power Cord: 10', 115 VAC, Ground
Drain Hose: 3/16" ID x 20', 15' Lift Capacity (Internal pump included)
Refrigerant Type: R410A (Refer to manufacturers label for more information)
Refrigerant Amount: 1 lb., 8 oz.
Dimensions: Unit With Secondary Filter Housing Shipping
Width: 23" 23" 24"
Height: 37.5" 37.5" 46"
Length: 20" 24.75" 26"
Weight: 130 lbs 146 lbs
Optional Accessories:
4021475 MERV-11 Filter (16” x 20” x 2”)
4027420 MERV-11 Filters 4-Pack
4027424 MERV-11 Filters 12-Pack
4023869 Filter Housing
4024145 HEPA Filter (needs filter housing)
4024528 Bulk Carbon Granules (5 gallon bucket)
20"
23" 20 3/4"
31 1/2"
37 1/2"
2 1/4"
6 1/2"
20"23"
Top View
Side View Front View
37 1/2"

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1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Rx Installation & Operation Instructions
Items Included in Box:
• Santa Fe Rx Dehumidifier
• Santa Fe Rx Installation & Operation Instructions
Important Precautions
• The Santa Fe Rx is most effective if it is centrally located in the space to be dehumidified.
• It is designed to be placed with its back 3' (ft.) or more from a wall (the air outlet is located at the lower portion of the
back). This will reduce noise and the likelihood that discharge air will blow directly at someone. Avoid directing the
discharge air at people. The dehumidifier should be used in the upright position.
• Do not place the unit where curtains or debris can be drawn into the intake and restrict airflow.
• The device is designed to be installed indoors, ideally in a living space or basement, that is protected from rain and flooding.
• Do not operate in standing water or place the unit near open water. If used near a water source; be certain there is no
chance the unit could fall into the water or get splashed and that it is plugged into a dedicated circuit and Ground Fault
Circuit Interrupter (GFCI) protected outlet.
• The water removed by the Santa Fe Rx will be pumped through the 20' long hose coming from under its base. The hose
(about the diameter of a TV coaxial cable) must be routed to a drain or outside. It can pump condensate 15' above the
unit and can be extended.
• Install the unit with enough space to access the rear panel, the discharge air flow side of the unit for maintenance and
service.
• The top can serve as a light duty table (maximum load: 20 lbs.), but it must be removed periodically to check the air filter.
• DO NOT use the dehumidifier as a bench or table.
• DO NOT place the dehumidifier directly on structural building members without vibration absorbers or unwanted noise
may result.
Location Considerations
• Locate the dehumidifier near a suitable drain (drain
hose included). Allow for proper drainage and
routing of needed drain pipes.
• Locate the dehumidifier in an area where the cord’s
length (10') easily reaches a 115 VAC electrical outlet
with a minimum of a 15 Amp circuit capacity.
• The unit is designed to operate while level. Failure
to level the unit may result in leakage or improper
drainage.
• A flooded unit is not covered by warranty.
• Allow sufficient clearance to handle the unit’s overall
dimensions as well as any optional return and supply
ductwork to the unit.
• Allow sufficient clearance for filter removal and to
prevent airflow obstruction.
• Electrical service access will require the removal of
the front panel. Allow sufficient clearance around
the unit.
Dehumidifier Set Up

6Santa Fe Rx Installation & Operation Instructions www.Santa-Fe-Products.com | 1-800-533-7533
Drain Installation
The Santa Fe Rx generates condensate. A 20' condensate hose comes attached to the unit. Be sure the hose is not kinked
or otherwise restricted so water can pass through the hose freely. If a drain is not convenient, a small hole can be drilled
through the floor or wall to access a drain or outside. If the Santa Fe Rx is located too far from the floor drain and the pro-
vided hose does not reach, the hose can be extended. It should, however, be extended with a hose of larger inner diameter
(1/4” I.D. or greater) to avoid overloading the pump. Be sure the extension is at a down-word slope to the drain. Larger
diameter hose is available from the factory or may be purchased from many hardware stores. If the hose can not be routed
to a drain or outside, a reservoir container with an overflow switch can be used.
If the hose is routed outside, it must exit the building with a downward slant. This will allow the water in the hose to drain
from it when the pump shuts off, preventing it from freezing.
The Santa Fe Rx is equipped with a condensate pump to remove the water that is condensed during dehumidification. This
allows the water to be discharged to a distant location, or to be pumped up to 15’ above the Santa Fe Rx. Pump failure
will cause the unit to stop dehumidifying via a safety switch.
Drain
Installation

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1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Rx Installation & Operation Instructions
Operation
Humidity Control Adjustment
The humidity control knob is located under the removable top (top must
be lifted off to access). Turning the knob clockwise lowers humidity.
Turning it counter clockwise increases the humidity set point and
eventually shuts the unit off.
c
The dehumidifier will run continuously until the relative humidity (RH) is reduced to the humidity control setting. Setting the
humidity control to lower RH levels will NOT increase the unit’s dehumidification rate, it will simply run longer to reduce
the area’s RH to the setting.
The Santa Fe Rx (and refrigerant based dehumidifiers in general) will reduce a warm space’s RH to a lower level than that
of a cool space. For example, the Santa Fe Rx may reduce an 80°F space to 30% RH. However, if the same space is 65°F,
it may only reduce it to 45-50% RH.
A humidity meter is supplied upon return of the survey warranty registration card: a meter is recommended to accurately
monitor humidity levels. Additional meters are available for purchase from the factory.
Fan Operation
Lifting off the top accesses the blower switch. It is located near the humidity control dial.
Turning the fan switch “FAN ON” will cause the unit’s internal blower to run continuously, whether the unit is dehumidifying
or not. This function is desirable if the unit is used for air circulation or filtration. Turning the fan switch to “FAN AUTO” will
cause the unit’s internal blower to run only while the unit is dehumidifying.
Defrost Cycle
This product includes a defrost thermostat. This feature prevents internal damage caused by excessive frost forming within
the unit. When the unit is experiencing excessive frost the system will stop dehumidfying and the fan will run until normal
operating conditions are present.
The Acurite Hygrometer (part number 4029577) is available to accurately monitor humidity levels. Please contact
your dealer or order online.

8Santa Fe Rx Installation & Operation Instructions www.Santa-Fe-Products.com | 1-800-533-7533
Air Filtration
The Santa Fe Rx is equipped with a MERV-11 air filter. An optional HEPA filter is available with the use of the filter housing. The
MERV-11 air filter should be checked and replaced every three to six months while the HEPA filter could last up to 3-4 years or
more providing the MERV-11 filter is changed regularly. Operating the unit with a dirty filter will reduce dehumidifier capacity
and efficiency. Bulk activated carbon granules are also available for purchase and can be sprinkled over the top of the
standard MERV-11 filter on the inlet of the dehumidifier. To order more filters, visit www.Santa-Fe-Filters.com.
Changing the Standard MERV-11 Air Filter
For greatest filtration and efficiency of the Santa Fe Rx, it is recommended the the MERV-11 filter be replaced every
three to six months.
Step 1 - Undo the three latches. Remove the top
of the unit by sliding it forward. Next, lift the front
edge up first, then the back. Remove the filter by
pulling it up and out.
Step 2 - Insert the new filter by gently placing it back
into the top of the unit. Be sure the arrows on the filter
are pointing down towards the unit. Reinstall the top
cover by sliding the back in first, then the front. Then
slide it all the way back until it is securely into place.
CAUTION!
MAKE SURE UNIT IS OFF BEFORE CHANGING THE FILTER. FAILURE TO FOLLOW FILTER HANDLING
INSTRUCTIONS MAY RESULT IN IMPROPER FUNCTION OF THE DEHUMIDIFIER AND CAUSE
PREMATURE FILTER WEAR OR UNIT DAMAGE.
Front View
TOP
Front View
FILTER
TOP
TOPFILTER
Changing the Optional Filters
An optional filter housing is available that attaches to the back of the machine
and adds 6-1/2” to the units’ depth. It allows the choice of using a MERV-14 filter
(need two) or a HEPA filter. These filters are accessible by removing the 4 screws
from the filter frame top cover.
The optional filters have long lives when prefiltered by the standard MERV-11
filter; they can last many years in certain conditions. How long they last
can, however, vary widely depending upon the following: unit run time, air
contamination level and standard inlet filter cleanliness. Given the expense
of the optional filters, it can be costly to change them prematurely. The
following test helps determine when they should be changed.
Air exiting the bottom rear of the unit enters the filter frame, then passes
through the optional filter and into the room. If the filter is dirty, air pressure
builds up before the filter. To check this pressure, remove the plastic plug from
the filter frame top; you will feel air coming out of the hole with the unit running.
Place the ping pong ball that came with the filter frame on the hole and let go
(any marked, regulation sized ping pong ball will work). If the ball does not move
or only bounces slightly and does not spin continuously, the filter is clean enough
for continued use. If the ball floats above the hole and starts to spin and perhaps
wobble within 30 seconds, the filter needs to be changed.
See the instruction sheet that comes with the optional filter to learn how to change
the filters.
Front View
TOP
Front View
FILTER
TOP
TOP
FILTER
19 1/2" 23"
35"
24 3/4"
31 1/2 "
20 3/4"
6 1/2"
Santa Fe Rx with Secondary
Filter Housing

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1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Rx Installation & Operation Instructions
MERV Rating Chart
Air Filtration
http://www.mechreps.com/PDF/Merv_Rating_Chart.pdf

10 Santa Fe Rx Installation & Operation Instructions www.Santa-Fe-Products.com | 1-800-533-7533
Electrical Requirements
Wiring Schematic
The Santa Fe Rx plugs into a common grounded 115VAC outlet. The device draws 5.4 Amps at 80°F and 60% RH.
Locate the dehumidifier in an area where the cord’s length (10') easily reaches a 115 VAC electrical outlet with a minimum
of 15 Amp circuit capacity. If used in an area that may become wet, a GFCI protected circuit is recommended. The unit
should not be used in areas prone to flooding. Consult local electrical codes for any further information.
An optional remote dehumidistat is available for use with the Santa Fe Rx and is to be located remotely from the
dehumidifier.
CAUTION!
ELECTRICAL SHOCK HAZARD: Electrical power must be present to perform some tests. These tests should be
performed by a qualied service person.
PART NO. REV.
4023857 C
Made in U.S.A.
Therma-Stor LLC, Madison, WI 53708 • 800-533-7533
www.thermastor.com

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1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Rx Installation & Operation Instructions
Service
4022254 Accumulator
4021475 Air Filter, 2 x 16 x 20 Nominal
4024145 Air Filter, 4 x 20 x 32 Nominal, HEPA
(optional, requires kit, Item 3)
4023869 Air Filter Frame Kit (optional)
4028240 Blower, with Capacitor
4023871 Top Catch & Strike Set
4033032-03 Capacitor, 35 Mfd
4028231 Capillary Tube
4023604 Caster, Swivel, 2”
4028226-02 Condenser Coil
4029567 Compressor
4034605-01 Condensate Pump, Low Profile
4023661 Cord/Wire Harness
4025741 Defrost Control Thermostat
4021648 Defrost Control Mounting Clip
4033925-02 Evaporator Coil
4029510 Filter, Drier
4023747 Hose, Vinyl, .19 ID x20’
4027172 Humidity Controller
4021495 Knob, .25 Shaft
4023857 Label, Wiring Diagram
4023868 Metal Top
4029508 Low Pressure Control
1970010 Relay, 25A
4025560 Rocker Switch For Fan
Refrigerant Charging
If the refrigerant charge is lost due to service or a leak,
a new charge must be accurately weighed in. If any of
the old charge is left in the system, it must be recovered
before weighing in the new charge. Refer to the
unit nameplate for the correct charge weight and
refrigerant type.
Compressor/Capacitor Replacement
This compressor is equipped with a two terminal
external overload and a run capacitor, but no start
capacitor or relay.
WARNING!
SERVICING THE SANTA FE RX, WITH ITS HIGH PRESSURE REFRIGERANT SYSTEM AND HIGH VOLTAGE CIRCUITRY
PRESENTS A HEALTH HAZARD WHICH COULD RESULT IN DEATH, SERIOUS BODILY INJURY, AND/OR PROPERTY
DAMAGE. ONLY QUALIFIED SERVICE PEOPLE SHOULD SERVICE THIS UNIT.
Troubleshooting
CAUTION!
TROUBLESHOOTING SHOULD BE PERFORMED BY
A QUALIFIED HVAC TECHNICIAN.
Symptom Possible Reason
Neither fan nor
compressor
running.
Dehumidification
is being called for.
Compressor is
not running.
Dehumidification
is being called for.
Fan is running.
1. Defective compressor
run capacitor.
2. Loose connection in
compressor circuit.
3. Defective compressor
overload.
4. Defective compressor.
5. Defrost thermostat open.
Compressor
cycles on and off.
Dehumidification is
being called for.
1. Low ambient
temperature and/or
humidity causing unit
to cycle through
defrost mode.
2. Defective compressor
overload.
3. Defective compressor.
4. Defrost thermostat
defective.
5. Dirty air filter(s) or air
flow restricted.
6. Defective fan or relay.
1. Dehumidifier unplugged
or no power to outlet.
2. Humidity control set
too high.
3. Loose connection in
internal or control wiring.
4. Defective compressor
relay.
Replacement Parts

12 Santa Fe Rx Installation & Operation Instructions www.Santa-Fe-Products.com | 1-800-533-7533
Service - Troubleshooting
CAUTION!
TROUBLESHOOTING SHOULD BE PERFORMED BY A QUALIFIED HVAC TECHNICIAN.
Symptom Possible Reason Troubleshooting Procedure
Troubleshooting Procedure for Performance
Related Issues
This method of diagnosis is used to function
check the internal components in the dehumidifier.
This is to be used when a performance issue is
suspected.
1. Set the humidity controller all the way to the
most humid setting or off position – Did the
unit shut off?
2. If yes, turn the fan setting to the ON position –
does the fan start?
3. If fan starts, leave in the fan ON position and
set the humidity all the way to driest setting.
May have to wait 5 minutes for the compressor
to start.
4. Listen for a distinct buzzing/humming sound
of a compressor starting up – do you hear this
noise?
5. If compressor is running and continues to run,
after about 15 minutes you should feel a slight
increase in air temperature being discharged
out of the discharge air side of the unit.
6. If so, depending on your environmental
conditions (temp/Rh%), you should see some
water production out of the hose within
30 minutes or so. (Note: If the room
temperature is 55 degrees or below and/or
in area of low relative humidity, the
dehumidier will produce little to no water.)
7. Collecting the water removed in a 24 hour period
will give a measurement of performance.
WARNING!
ELECTRICAL SHOCK HAZARD:
ELECTRICAL POWER MUST BE PRESENT
TO PERFORM SOME TESTS. THESE TESTS
SHOULD BE PERFORMED BY A QUALIFIED
SERVICE PERSON.
Fan is not running.
Dehumidification
or fan is being
called for.
1. Loose connection in
fan circuit.
2. Obstruction prevents
fan impeller rotation.
3. Defective fan.
4. Defective fan relay.
Low dehumidification
capacity (evaporator
is frosted
continuously).
Dehumidification is
being called for.
1. Defrost thermostat loose
or defective.
2. Low refrigerant charge.
3. Dirty air filter(s) or air flow
restricted.
4. Excessively restrictive
ducting connected to unit.
Dehumidifier
removes some
water, but not as
much as expected.
1. Air temperature and/or
humidity have dropped.
2. Humidity meter and or
thermometer used are
out of calibration.
3. Unit has entered defrost
cycle.
4. Dirty air filter(s) or air flow
is restriced.
5. Defective defrost
thermostat.
6. Low refrigerant charge.
7. Air leak such as loose
cover or ducting leaks.
8. Defective compressor.
9. Restrictive ducting.

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1-800-533-7533 | www.Santa-Fe-Products.com Santa Fe Rx Installation & Operation Instructions
Warranty
Limited Warranty. Therma-Stor, LLC (“Therma-Stor”) warrants as follows: (i) the Santa Fe Rx dehumidifier (“Product”) will be free of material defects in
workmanship or materials for a period of 2 years (“Two-Year Warranty”) following the date of initial purchase of such Product by an original customer purchasing
from Therma-Stor or an authorized reseller (“Customer”); and (ii) the Product’s condenser, evaporator, and compressor will be free of material defects in
workmanship or materials for a period of five (5) years following the date of initial purchase of such Product by a Customer.
Limitation of Remedies. CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THE ABOVE LIMITED WARRANTY AND THERMA- STOR’S ENTIRE LIABILITY
THEREUNDER, SHALL BE, AT THE SOLE OPTION OF THERMA-STOR, REPLACEMENT OR REPAIR OF SUCH PRODUCT OR ITS COMPONENTS (“COMPONENTS”)
BY THERMA-STOR OR THERMA-STOR’S AGENTS ONLY. REFRIGERANT, PIPING, SUPPLIES, TRANSPORTATION COSTS, LABOR COSTS INCURRED IN REPAIR OR
REPLACEMENT OF SUCH COMPONENTS ARE NOT INCLUDED. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS WARRANTY AND LIMITED
REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE. CUSTOMER ACKNOWLEDGES THAT NO REPRESENTATIVE OF THERMA-STOR OR OF ITS AFFILIATES
OR RESELLERS IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY ON BEHALF OF THERMA-STOR OR ANY OF ITS AFFILIATES OR RESELLERS THAT
IS NOT IN THIS AGREEMENT. Notwithstanding the above, during the term of the Two-Year Warranty only, Therma-Stor will provide, free of charge to Customer, all
Components and labor (except costs related to removal and installation of Product) required to fulfill its obligations under such Two-Year Warranty.
Disclaimer of Warranties. EXCEPT FOR ABOVE LIMITED WARRANTY, WHICH IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED WITH RESPECT TO THE
PRODUCT AND ITS COMPONENTS, THERMA-STOR HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Warranty Limitations. The foregoing limited warranty extends only to a Customer and shall be null and void upon attempted assignment or transfer. A “defect”
under the terms of the limited warranty shall not include problems resulting from Customer’s or Customer’s employees’, agents’, invitees’ or a third party’s
misuse, improper installation, improper design of any system in which the Product is included, abuse, lack of normal care, failure to follow written instructions,
tampering, improper repair, or freezing, corrosion, acts of nature or other causes not arising out of defects in Therma-Stor’s workmanship or material. If a Product
or Component is replaced while under warranty, the applicable limited warranty period shall not be extended beyond the original warranty time period. The limited
warranty does not cover any costs related to changes to a Product or Component that may be required by any codes, laws, or regulations that may become
effective after initial purchase of the Product by Customer.
Customer Responsibilities. As a further condition to obtaining warranty coverage hereunder, the Customer must send a valid warranty claim to Therma-Stor
such that Therma-Stor receives such claim prior to the end of the applicable warranty period. Therma-Stor shall have no obligation hereunder with respect to any
claim received by Therma-Stor after the expiration of the applicable warranty period. As a further condition to obtaining warranty coverage hereunder, the Customer
must present forms of invoices evidencing proof of purchase of a Product. If such invoices do not clearly indicate the date of initial purchase by a Customer, the
applicable Product’s date of manufacture will be used instead of the date of initial purchase for the purpose of calculating the commencement of the applicable
warranty period. Warranty service must be performed by Therma-Stor or a servicer authorized by Therma-Stor. In order to obtain warranty service, the Customer
should call Therma-Stor at 1-800-533-7533 and ask for the Therma-Stor Products Service Department, which will then arrange for applicable warranty service.
Warranty service will be performed during customary, daytime working hours. If the Product must be shipped for service, Customer shall be solely responsible for
properly packaging the Product, for all freight charges, and for all risk of loss associated with shipment.
Limitation of Liability. IN NO EVENT SHALL THERMA-STOR, IN CONNECTION WITH THE DESIGN, SALE, INSTALLATION, USE, REPAIR, REPLACEMENT OR
PERFORMANCE OF ANY PRODUCT, COMPONENT, PART THEREOF OR WRITTEN MATERIAL PROVIDED THEREWITH, BE LIABLE, TO THE EXTENT ALLOWED
UNDER APPLICABLE LAW, UNDER ANY LEGAL THEORY FOR ANY SPECIAL, DIRECT, INDIRECT, COLLATERAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.
NOTWITHSTANDING THE ABOVE LIMITATIONS AND WARRANTIES, THE SOLE AND EXCLUSIVE LIABILITY OF THERMA-STOR, REGARDLESS OF THE NATURE OR
THEORY OF THE CLAIM, SHALL UNDER NO CIRCUMSTANCES EXCEED THE PURCHASE PRICE OF THE PRODUCT, COMPONENT OR PART UPON WHICH THE CLAIM IS
PREMISED.
Applicable Law and Venue. ANY ARBITRATION, ENRxMENT OF AN ARBITRATION OR LITIGATION RELATED TO THE PRODUCT WILL BE BROUGHT EXCLUSIVELY
IN DANE COUNTY, WISCONSIN, AND CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS LOCATED THEREIN, SUBMITS TO THE
JURISDICTION THEREOF AND WAIVES THE RIGHT TO CHANGE VENUE. CUSTOMER FURTHER CONSENTS TO THE EXERCISE OF PERSONAL JURISDICTION BY ANY
SUCH COURT WITH RESPECT TO ANY SUCH PROCEEDING.
Miscellaneous. If any term or condition of this Limited Warranty is found by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable, the
same shall not affect the other terms or conditions hereof or thereof or the whole of this Limited Warranty. Any delay or failure by Therma-Stor to exercise any right
or remedy will not constitute a waiver of Therma-Stor to thereafter enforce such rights.

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www.Santa-Fe-Products.com
1.800.533.7533