Scalemaster Softline 100 Reference guide

SOFTLINE 100 & 200
ELECTRIC METERED WATER SOFTENERS
Installaon Procedures & Operang Manual
PLEASE READ FULLY BEFORE INSTALLATION

Contents
Introducon
Installaon
Control Operaon & Layout
3 Step Programming
Commissioning Your Water Soener
Technical Informaon & Specicaon
3
4 & 5
6 & 7
8
9 & 10
10 & 11
Page
DATE SOFTENER INSTALLED WATER HARDNESS (PPM)
………………………………………… …......…...…………………………
We suggest you keep this manual for future reference.
2
Before installing your Scalemaster Water Soener please make a note here of the water
hardness. This can be done with the Water Hardness Test Strips supplied with your soener.
If you are unsure you can contact your local Water Authority or contact the Scalemaster Sales
oce with your postcode.
PLEASE NOTE:
Before you start installing your Soline Water Soener ensure that you have all
the correct parts and tools required to install your water soener.
Ensure you have the correct installaon kit to complete your installaon.
YOUR SOFTLINE WATER SOFTENER IS COVERED BY A 5 YEARS PARTS &
LABOUR WARRANTY. TO ENSURE YOUR WATER SOFTENER IS COVERED
IT MUST BE INSTALLED IN ACCORDANCE WITH THESE INSTRUCTIONS
& REGISTERED ONCE INSTALLED.
In the interests of connuing product development, Scalemaster reserves the
right to make modicaons to the specicaon, design and appearance of the
unit without noce.

Thank you for choosing a Scalemaster Water Soener
Please take the me to read this installaon guide. It will tell you in simple terms how to install
and commission your new Scalemaster Water Soener to begin enjoying the benets of
soened water.
Before You Start
 Before starng installaon, inspect the Water Soener for shipping damage or shortages.
Make sure you have all the necessary tools on hand before starng the installaon.
 Follow all applicable Plumbing and Electrical regulaons when installing the Water Soener.
If in doubt, refer to the relevant WRAS Informaon and Guidance note at:
www.wras.co.uk/PDF_Files/ign9-07-01.pdf
 This Water Soener is not intended for the treatment of water that is microbiologically
unsafe or of unknown quality without adequate disinfecon before or aer the Water
Soener and is to be used only for potable water.
 Use cauon when installing soldered metal piping near the Water Soener. Heat can
adversely aect the plasc control valve or bypass valve system. Be sure all soldered pipes
are fully cooled before aaching plasc plumbing ngs.
 Take care not to strip the threads when ghtening plasc pipe ngs. PTFE tape may be
used on connecons that do not use an ‘O’ ring seal. Do not allow pipe joinng compound
or sealant to come into contact with any plasc parts.
 There should be a minimum runo at least 3 meters of pipe between a soener and a water
heater to prevent the possibility of hot water entering the soener unit.
 Use only the power transformer supplied with the Water Soener unit.
 The mains power adapter supplied is double-insulated and does not require earthing. Earth
bonding should be applied across metal inlet and outlet pipework of the Water Soener to
maintain earth connuity.
 Observe drain line requirements. The drain line must be a minimum of 12.5mm diameter.
The unit should be above, and not more than 6 metres from a drain.
 Do not support the weight of the Water Soener on the control valve connecons or
plumbing.
 Protect the soener, soener drain and all other components from the eects of frost.
Evidence of damage due to freezing will invalidate your Water Soener warranty.
 Keep the media vessel in the upright posion. Do not turn upside down or drop. Turning the
vessel upside down or laying the vessel on it’s side can cause treatment media to enter the
valve.
If in doubt contact the Technical Helpline on 07990 064096
3

4
Water Line & Bypass Connecons
 A bypass loop should be installed on all Scalemaster 100 & 200 Water Soeners. The bypass
valve loop isolates the Water Soener from the water system and provides unsoened
water to the water system during roune maintenance and servicing procedures.
Installaon
It is recommended that your water soener is installed by a
professional plumber. This installaon guide is wrien with the professional
plumber in mind and assumes that this person has a working knowledge of
hydraulic water soeners and domesc plumbing systems. Any electrical work
required should be carried out by a fully qualied electrician.
Posioning the Water Soener.
 Measure your Water Soener and the space where it will be installed. Remember to allow
extra space for connecng pipework and access for future servicing and topping up of salt.
 Keep the distance of the incoming main and drainage to a minimum. 2 metres is usually
more than adequate but this can be longer in circumstances where the water pressure
allows.
 The weight of a Water Soener is greatly increased when fully operaonal and lled with
salt so this must be taken into account when choosing where to site the soener.
 Your Scalemaster Water Soener is designed to operate eecvely with an incoming
water pressure of between 1.0 bar and 6 bar. If your water supply is likely to fall outside
these parameters we recommend that a booster pump or pressure reducing valve should
be ed accordingly.
Do not install your water soener next to a boiler or other heat source or in an airing
cupboard where the ambient temperature will exceed 40°C.
IF YOU ARE CONSIDERING INSTALLING YOUR WATER SOFTENER IN A LOFT, THE
FOLLOWING INSTRUCTIONS SHOULD BE STRICTLY ADHERED TO:
Lo Installaon
 The water soener may be installed in a lo or roof cavity but must be located within a
safety bund tank of not less than 100 litre capacity. A suitable tank would be a plasc roof
storage tank with an overow pipe of not less than 22mm diameter. This tank should also
be mounted on a board strong enough to spread the weight over a load-bearing
wall/joists.

5
Drain Line Connecon
 The unit should higher than, and not more than 6 metres from the drain. Use an appropriate
adapter ng to connect 1/2” (12.4mm) plasc tubing to the drain (discharge) hose
connecon of the control valve.
 The drain (discharge) hose may be elevated up to 1.8 meters providing the run does not
exceed 4.6 meters and water pressure at the soener is not less than 2.76 bar.
 Where the drain (discharge) hose is elevated but empes into a drain below the level of the
control valve, form an 18cm loop at the far end of the line so that the boom of the loop is
level with the drain hose connecon. This will provide an adequate siphon tap.
 Where the drain (discharge) empes into an overhead sewer line, a sink-type U-bend trap
must be used.
 Secure the end of the drain (discharge) hose to prevent it from moving.
Drinking Water
 When ng your Water Soener, allowance should be made for at least one drinking water
tap that is not fed by the Water Soener. Where praccal this should be at the kitchen sink
but a Ulity Room or other suitable alternave will suce.
 It is recommended that people on a low sodium diet should not drink arcially soened
water. Water used for mixing infant powder for babies must only be taken from unsoened
water as soened water contains an increased level of sodium which will not be accounted
for in the infant formula.
Brine Line Connecons
Check the connecons taking care not to over-ghten. Be sure that the regeneraon line is
secure and free from air leaks.
Electrical Connecon
 For added safety the Scalemaster 100/200 series control operates on low voltage via a
plug in transformer. Use only the transformer supplied with the soener.
ANY ELECTRICAL WORK REQUIRED TO INSTALL A MAINS POWER SUPPLY FOR
THE WATER SOFTENER SHOULD ONLY BE CARRIED OUT BY A FULLY
QUALIFIED ELECTRICIAN.

6
Controls: Layout & Operaon.
 Large LED Display: A 2 digit LED readout is highly visible for easy reading.
 Easy 3 - Step Programming: Only 3 buons are required to fully control the soener.
 Camsha Indicator: A column of windows located on the le of the LED readout display
provides a visual indicator of the camsha operaon.
 Service Posion Indicator: Is lit to indicate normal operaon.
 Manual Regeneraon Buon: Iniates either a delayed regeneraon or immediate
regeneraon depending upon long or short pressing.
 Flow Indicator: The decimal point/ow indicator blinks on and o when water ow turns
the meter.
 Power Loss Memory Retenon: The controller features baery-free Time of Day retenon
during loss of power. The me will remain in memory for 6 to 24 hours depending on the
installaon. If the memory’s power source becomes exhausted, the Time of Day will reset
to ‘0’ immediately aer power is resumed. The Time of Day must be reset to ensure me of
regeneraon occurs at 02.00am.
NOTE: All other programmed parameters are stored in the ash memory and are retained
during power outages. Flash memory retenon is 100 years.
Valve Layout (Front)
Fig.1
Manual Regeneraon Buon LED Display Time Set Salt Dosage
Camsha
Indicator
Service
Posion
Indicator
Capacity
Set
Delayed Regeneraon Indicator Face Plate Latch Flow Indicator
. .

7
Outlet 3/4” BSPT Inlet 3/4” BSPT
Meter
Cable
Low
Voltage
Power
Supply
Connecon
Fig. 2
Layout drawing
Valve Layout (Back)
Typical Soener Installaon
Drain
(Discharge)
1/2” BSPT
Brine
Pickup
3/8”
BSPT
Fig. 3
Overow
Drain (Discharge)
Bypass Loop
Inlet / Outlet

Salt Dosage: Dosage is already pre-set before leaving the factory. Press to check the
correct seng (see Fig. 5). If you have a 10 litre unit (Soline 100) the seng will be 1.5 (see
Fig. 5) if you have a 15 litre unit (Soline 200) the seng will be 2.2. (If the seng is not
correct, press the buon unl the correct seng is shown.
8
Simple 3 - Step Programming
Time of Day: Press the Time Set buon (see Fig.1)unl desired hour appears. (see Fig.4*).
Note: The elapsed minutes will reset to zero when the hours are changed.
Consult the table on page 9 for cubic capacity sengs, decide on appropriate seng. Press
unl desired seng appears (see Fig. 6).
Programming is now complete
STEP 1
STEP 2
STEP 3
Fig. 5
Fig 6
Fig. 4
Soline 100
Soline 200
* Time
shown is
11.00 am

9
NOTE: During programming, if a buon is not pushed for 5 seconds, the control returns to the normal
operaon mode and displays the me of Day.
TABLE A (SOFTLINE 100) Soline 100 Meter
Hardness 200 250 300 350 400 450 500
Cu Meters Capacity 2.5 2.0 1.7 1.4 1.3 1.1 1.0
TABLE A (SOFTLINE 200) Soline 200 Meter
Hardness 200 250 300 350 400 450 500
Cu Meters Capacity 3.8 3.0 2.5 2.1 1.9 1.7 1.5
Commissioning
The Water Soener will now need to be placed into operaon. Do not put salt into the brine
tank yet.
1. With the supply water for the system sll turned o, posion the bypass valve to the ‘not
in bypass’ (normal operaon) posion.
2. Press and hold the buon on the controller for 3 seconds. This will iniate a manual
regeneraon, and cycle to the backwash posion.
3. Filling the resin vessel with water.
A. With the water Soener in backwash, open the water supply valve very slowly to
approximately the 1/4 open posion. Water will begin to enter the resin vessel.
Air will begin to be purged to drain as the resin vessel lls with water.
B. When all of the air has been purged from the resin vessel (water begins to ow
steadily from the drain line), open the main supply valve all the way. This will purge
the nal air from the tank.
C. Allow water to run to drain unl the water runs clear from the drain line. This purges
any debris from the media bed. Within the vessel.
D. Turn o the water supply and let the system stand for about ve minutes to allow any
trapped air to escape from the resin vessel.
4. Adding water to the salt tank.
Pour 6 litres of water into the Brine (Salt) Tank
Connued on Page 10

10
5. Checking Brine Draw
A. From the service posion press the buon to iniate a manual regeneraon and al-
low the control to move to the backwash posion (C1). (to display the C number, quickly
press the buon aer the cascading lines have started).
B. As the lines start to cascade slowly turn on the water to the soener and allow the air to
purge from the soener.(C1 will last approximately 1 minute).
C. When the control moves to C2 check that the water is being drawn from the brine (salt)
tank.
D. If the water level does not recede, check all brine line connecons.
6. If the water level is receding from the brine (salt) tank press the and the clock buons
together for 3 seconds, the soener will go to C3, repeat this unl you return to the service
posion (aer C7).
7. Turn on a tap plumbed aer the Water Soener. Run the tap unl the water runs clear.
8. Fill the brine (salt) tank with either granular or tablet salt (approximately 2/3 full is sucient),
Salt should be specically formulated for Water Soeners.
Congratulaons your Water Soener is now fully operaonal.
Technical Informaon - Approximate Cycle Times
Commissioning - Connued.
CYCLE ACTION SALT
USED TIME
C1 BACK WASH 1 MINUTES
C2 BRINE DRAW 1.5kg SOFTLINE 100 9 MINUTES
C2 BRINE DRAW 2.2kg SOFTLINE 200 15 MINUTES
C2 SLOW RINSE 25 MINUTES
C3 REPRESSURIZE 3 MINUTES
C4 FAST RINSE 1 MINUTES
C5 2nd BACKWASH 1 MINUTES
C6 2nd FAST RINSE 1 MINUTES
C7 BRINE REFILL SOFTLINE 100 8 MINUTES
C7 BRINE REFILL SOFTLINE 200 12 MINUTES

11
Technical Informaon - Product Specicaon
SPECIFICATION SOFTLINE 100 SOFTLINE 200
Height 445mm 600mm
Depth 460mm 460mm
Depth Incl Connector 460mm 460mm
Width 275mm 270mm
Resin Volume 10 litre 15 litre
Salt used per regen cycle 1500 grams 2200 grams
Water used per regen cycle 53 litre 59 litre
Maximum working pressure 8.0 bar 8.0 bar
Minimum Working Pressure 1.5 bar 1.5 bar
Max ambient temp (C°)45°45°
Max water temp (C°)38°38°
Electrical Supply 12v 50 Hz 12v 50 Hz
Max (peak) ow rate 42 litres per minute 42 litres per minute
Max ow rate (1 bar pressure drop) 33 litres per minute 33 litres per minute
Inlet & outlet connecons 3/4” male 3/4” male
Drain & overow connecons 1/2” 1/2”
Regeneraon me 42 mins 46 mins
Max soened water capacity @
200ppm (water eciency*)
2500 litres (2.1%) 3750 litres (1.6%)
Max soened water capacity @
300ppm (water eciency*)
1667 litres (3.2%) 2500 litres (2.4%)
Sizing recommendaon* Up to 5 person Up to 7 person
Carbon Neutral YES YES
Scalemaster product code 900216 900230
* Based on standard household use assuming average domesc use of 150 litres of
water per person per day.

Scalemaster Limited
Emerald way, Stone Business Park, Stone Staordshire, ST15 0SR, England.
TELEPHONE [phone] FACSIMILE 01785 811811
TECHNICAL HELPLINE: 07990 064096
WWW.SCALEMASTER.CO.UK