Scanomat Top Juicer Troubleshooting guide

Users / Service manual Top Juicer
Preliminary edition
English edition EC
Re-ordering no: x…..
Version 1.01

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
2

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
3
Congratulations on your choice of Scanomat Top Juicer.
Should you have any questions regarding the equipment and the operation
of it please do not hesitate to contact us.
We are convinced that you will be pleased with your choice!
Operation of the SCANOMAT juice machine.
The Scanomat Juice machines are high technology dispensers which by means of a micro processor
controlled mixing process dispenses various first class quality drinks. Water is cooled down in the
thermostatically controlled ice-bank cooler with automatic water inlet. The Ice-bank cooler has built-in
safety switch. By means of an special designed mixing device the various juice concentrates’ are
pumped from the bag in box to a mixer and here water is added. It is possible to choose between cup and
jug dispensing.
Important:
Warning:
Before cleaning, servicing etc. that require the opening of the front door,
the switch situated in the delivery area must be switched off. The
equipment has been switched off when the display light turns off.
Note:
Please be aware that the switch only disconnects control circuit, not the
power supply.
Warning:
This appliance is not intended for use by persons (including children) with
reduced physical sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
4
Warning:
Access to the service area is restricted to persons having knowledge and
practical experience of the appliance, in particular as far as safety and hygiene
are concerned.
Note:
The new detachable hose set supplied with this appliance are to be used at
installation, and old hoses are not to be reused.
Note:
Water supply hose sets shall comply with IEC 61770.
Warning:
This equipped might be using fresh juice. Fresh juice is a potential hazardous
food, where the safety of the food depends upon the temperature and duration of
store, as well as good cleaning and hygienic procedures (HACCP).

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
5

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
6
Technical specifications: ............................................................................................................................... 7
Installation: .................................................................................................................................................... 8
Table layout (top wiev):.............................................................................................................................. 8
Water connection:..................................................................................................................................... 10
Maintenance:................................................................................................................................................ 11
Daily cleaning:.......................................................................................................................................... 12
Preventive maintenance:........................................................................................................................... 15
Trouble Shooting:........................................................................................................................................ 15
Operational procedures: ............................................................................................................................. 17
The keyboard: ........................................................................................................................................... 17
Selection keys: ..................................................................................................................................... 17
Preselection keys:................................................................................................................................. 17
Navigation key: .................................................................................................................................... 17
The Display:.............................................................................................................................................. 18
Turning the machine on and off: .............................................................................................................. 18
Dispensing a single standard drink: .......................................................................................................... 18
Preselections: ............................................................................................................................................ 18
Dispensing carafes: .............................................................................................................................. 18
Dispensing PRIME selections:............................................................................................................. 19
The menu: ................................................................................................................................................. 20
Disable keypad:.................................................................................................................................... 21
Reading out data from the machine: .................................................................................................... 21
Reading the cup counters:.................................................................................................................................................21
Clearing the cup counters: ................................................................................................................................................22
Adjusting the machine: ........................................................................................................................ 22
Adjusting cup sizes:..........................................................................................................................................................22
Adjusting drink strength: .................................................................................................................................................. 23
Adjusting carafe:...............................................................................................................................................................24
Adjusting version:.............................................................................................................................................................24
Adjusting the watch: ......................................................................................................................................................... 25
Adjusting the timers: ........................................................................................................................................................ 25
Machine settings: ................................................................................................................................. 26
Key beep:..........................................................................................................................................................................26
Child lock: ........................................................................................................................................................................26
Fahrenheit:........................................................................................................................................................................ 26
Am / Pm time:...................................................................................................................................................................26
Display watch: ..................................................................................................................................................................26
Automatic off:...................................................................................................................................................................27
Cup light: ..........................................................................................................................................................................27
Carafes:............................................................................................................................................................................. 27
Mugs:................................................................................................................................................................................27
Auto start: .........................................................................................................................................................................27
Adjust lock: ......................................................................................................................................................................27
Water tank: ....................................................................................................................................................................... 27
Diagram:....................................................................................................................................................... 29

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
7
Technical specifications Juice rack:
Power supply:
Single phase 230 VAC, 1 Amp, with neutral and ground connection.
Dimensions:
Height: 320 mm.
High incl Bag in Box: 510 mm
Width: 400 mm.
Depth: 455 mm.
Ice-bank water tank:
4,5 L
Refrigerator gas: R134a, 0,075 kg.
Weight:
Gross: 12 kg.
Nett 10 kg.
Water connection:
Pressure: 300 kPa (3 Bar) – 600 kPa (6 Bar).
Environment:
Ambient operation temperature: 10-30° C.
Humidity: max. 90% RH.
Shelves / transportation:
Temperature: min 1° C.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
8
Installation:
Table layout:
400
510
455
The following installations must be provided
1.
Electrical single
phase (optional)
230-240 VAC Single phase,
50 Hz, with ground
connection, 200 W, 1 Amp
2.
Water Inlet Pressure 3-6 bar, 300-600
kPa.
Flow rate min. 5l./min.
Temperature 5-10 °C
3.
Table See diagram below

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
9
Service and repair is only to be carried out by service engineers educated by Scanomat.
The equipment is to be secured additionally in accordance with regulations.
The equipment must be earth connected (yellow/green conductor).
Note:
If the supply cable (power cord) has been damaged, please note that only a maintenance engineer
recommended by the manufacturer is to renew it, as special tools are required.
Earth conductor: yellow/green
Neutral conductor: blue
Phase: brown or black
Note:
Place the equipment in a stable position, adjust the levelling feet until the unit is level from front to back
and side to side. Be certain the levelling feets are in contact with the table to prevent rocking of the unit.
If there is a danger of the unit falling down from its position, it must be bolted, (unscrew the levelling
feets and fasten by screwing through the mounting plate).
Note:
The equipment requires ventilation. Therefore there must be a minimum of 50 mm from the backside,
and from the left hand side of the unit to the wall. The grating must be inspected frequently and vacuum-
cleaned. If the installation site/environment is especially dusty there must be vacuum-cleaned each
month.
Note:
Before connecting the equipment draw off some buckets of water (to clean the pipes and to avoid a
disagreeable taste). This procedure is also recommended when the equipment has not been operating for
some time.
Note:
We recommend that the equipment be switched on permanently due to the ventilation system among
others.
Note:
The A-weighted noise pressure level of this appliance is less than 70 dB.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
10
Water connection:
When the water supply is being established please make sure that the equipment is not situated on the
rear end of the water supply system to ensure continuous supply of fresh water.
1. Connect the equipment to the cold water line, which is equipped with an adjustable check valve
(1/2” external screw thread). Before connecting the equipment draw off some buckets of water to
clean the pipes. If the water is not good quality we recommend that a Scanomat water filter is
installed.
2. Fasten the hose nipple to the valve
3. Turn on the water and make sure that all joints and connections are tight.
Note:
After long periods of inactivity (holidays or weekends) when the equipment has not been in operation
for some time the water will loose its quality, therefore we recommend activating the “clean
programme”, perhaps a couple of times, in order to get fresh water.
It is important that the inlet water supply is a primary supply with its own ‘stopcock’ this is to ensure
that during daily operation there is a constant water pressure at the inlet.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
11
Maintenance:
General Drawing
ABag-in-Box juice
BMixer lock
C Mixer
D On / Off switch
E Fuse
FKeyboard.
G Programming plug.
H Juice connector
I Tap
J Drip tray.
MLeveling legs
Important:
To maintain the high drink quality and efficient operating conditions it is of the utmost importance that all
components that are in contact with the drinks are kept clean.
Important:
Machines dispensing beverages must be manufactured, installed and operated in a way that leaves
absolutely no risk of impairing or ruining the beverages. All operations must follow the HACCP
regulation.
Important:
Do not immerse the equipment into water and do not use high pressure cleaner
Note:
A high degree of frequent daily maintenance secures a high level of trouble free operation of the
equipment.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
12
Daily cleaning:
Caution: Before starting the cleaning procedure make sure that the equipment is switched off in order to
avoid damages and injuries with electrical parts. Make sure to switch the machine off at the machine
ON/OFF switch (see point C on the General Drawing). Please note that only the low voltage control
circuit will be cut off by this switch, if the internal covers are removed there will still be mains voltage
to the required circuits, compressors etc. Open the small door.
Cleaning:
Prepare rinsing agent: Fill rinse bucket with 2 litters of hot water, and ad two cleaning tablets. When
dissolved the rinsing agent is ready. Place the rinse bucket on top of the machine, with the outlet facing
down.
Close juice taps (clockwise) Press the grey lock Remove the concentrate
tubes and Bag- in-Boxes.
Connect the clean-connectors. Release the lock on the mixers. Lift the mixers out from the
and open the taps. connectors.
Turn the upper part clockwise,- Push the two parts together Clean the nozzle holes with
pull apart, and clean in hot water. and turn counter clockwise. the small brush.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
13
Clean the nozzles with a whet Press the mixers in place. Flip the locks in locked position
cloth. on all 3 mixers.
Start the cleaning program by You are able to stop the cleaning Close the taps and remove the
pressing CLEAN. program by pressing STOP connectors.
Fill rinse bucket with 2 litters of clean hot water, and place the rinse bucket on top of the machine.
Reconnect the cleaning connectors Press CLEAN for starting the Close the taps and remove the
and open the taps. clean program. cleaning connectors
When pressing the prime key,
Remove the drip tray and clean. Replace the Bag in Boxes. squish the top end of the tube
Replace the drip tray. Replace the taps and open. and push downwards to lead
the concentrate to the pump.
Test all drinks and, if the taste is not satisfactory make a Brix test (see Brix scheme). Make adjustments
if necessary.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
14

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
15
Preventive maintenance:
The whole machine are to be cleaned at regular intervals depending on the performance, usage and
location.
1) Use hot water with a mild soap solution
2) Remove bag in box’s. Remember to close the taps.
3) Remove mixers and outlet tubes, and remove remnants, if any.
4) Clean in soapy water.
5) Re-mount the mixers and outlet tubes place the bag in box’s, and open the valves.
6) Switch on the machine and test the drinks. Make Brix test on all selections ( see suppliers Brix
scheme).
7) Remove the drip tray and clean in soapy water.
8) Clean cooling exhaust with a vacuum cleaner.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
16
Trouble Shooting:
Problem Possible cause / solution
No operation at all Main switch (D) may be off. Check fuse (F). Check
light in display.
Only water is dispensed Juice concentrate Bag In Box Empty.
Fit new Bag in Box.
Juice pump full of air bobbles. Press the tube
from the Bag In Box, for feeding the pump.
Run a complete cleaning program (see cleaning
procedure page 14).
No water, - only juice concentrate Ice-bank frozen. Switch of the water cooler and
wait for 4-6 hours, before switching on again.
Check the cooler thermostat setting (5,5).
Check if water supply is open.
Drinks not cold enough Too many vends in a short time. Wait for 5-10 min.
for the cooling system to recover.
Ventilation not sufficient. Check ventilation to
the cooling unit. Check if the cooling condenser is
clean (clean with vacuum cleaner).
Drinks not strong enough Check Brix adjustment.
Display shows OVERLOAD One of the pump outputs are overloaded.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
17
Operational procedures:
The keyboard:
Selection keys:
The selection keys will, when the machine is operational, meaning water in the tank and warm enough
dispense the selected drink. Place the cup at the appropriate position. If more positions, the right one,
will be indicated on the front of the machine.
Preselection keys:
These keys will activate a pre selection to the next drink. The preselection buttons may differ from
machine to machine and in some machines they may not all be active.
There is a time out of 15 seconds on all preselections.
Multiple preselections are allowed e.g. strong, carafe
Pressing NO or STOP will cancel all preselections
Function keys:
These keys have special functions: CLEAN, STOP and ON/OFF
Navigation key:
The navigation key is used to access the menu and programming system of your Juicer. When in adjust
mode the UP and DOWN keys have an automatic repeat function. This is activated by holding the key
instead of just giving a single press. In that case the adjustment will “run” instead of just step.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
18
The Display:
The display will show relevant information in clear text, and in symbols.
Turning the machine on and off:
There are 2 ways of turning the machine off. Either by pressing and holding the ON/OFF button for 2
seconds, or by switching the power off completely by activating the mechanical switch in the
dispensing area.
Using the first option, will keep the electronic board running with a very low power consumption (less
than 1 watt). As the internal watch in the machine is dependent on power, always select this way to
turn the machine off, if you are using this. When the machine is OFF, the light in the display will be
gone, and only the Scanomat logo will be active.
Switching back on is done by pressing the ON/OFF button, or if this setting is active, by pressing a
selection button
Dispensing a single standard drink:
Place a cup under the proper dispensing outlet and press the selection button. If more than one outlet is
available, a graphic on the front of the machine will show which selections correspond with which
outlets. While brewing the display will show the name of the selected drink
Pressing STOP will interrupt the dispensing
Preselections:
Apart from the direct selection keys, a number of pre-selection possibilities are available, these will be
explained in detail hereafter. The pre-selections can be used more than one at a time, for example a
carafe of PRIME ORANGE is possible, if the machine has both of these options available. To cancel
any pre-selection, press STOP or NO. All the pre-selections are controlled by a timer meaning that if
no selections is made within 15 seconds after the pre-selection, this will time out. After the drink is
dispensed, all pre-selections are reset.
Dispensing carafes:
Making a carafe of any product in this machine is always carried out as making a number of cups of
the selection in question.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
19
Place a carafe under the proper dispensing outlet. If more than one outlet is available, a graphic on the
front of the machine will show which selections correspond with which outlets. Press either of the
carafe keys, the display will show:
2 being the number of cups programmed for the carafe key. Size of the carafe can be adjusted by
pressing ↑or ↓or be repeating the carafe key press.
While brewing the display will show the name of the selected drink and the number of cups left for
this carafe.
Pressing STOP or NO any time during a carafe brew will terminate the dispensing
Dispensing PRIME selections:
The unit is equipped with a PRIME function. This is designed to prime the pumps and mixing system
after either change of concentrate box or after a CLEAN procedure. Press the PRIME pre-selection and
the display will show
Pressing a selection key will now PRIME the corresponding selection by running the dose motor at full
speed for a short period.
Service key mode:
The machine may be locked out form normal use of the programming / adjusting features. If this is the
case, open this pressing the small carafe, the prime and the stop key simultaneously. Display will
briefly show:
:
The service key mode will automatically time out after 30 seconds, if the machine is left untouched.

Users / service manual for Scanomat Top Juicer
Vibe Allé 3 • Postboks 131 • 2980 Kokkedal.
Phone +45 49 18 18 00 • www.scanomat.dk
20
The menu:
Using the navigation button, the menu system for accessing all audit data, adjustments and settings of
the machine can be reached. Pressing the arrow up and down, YES to enter a function, NO to go back
one step, does the navigation through the different menus.
Please note that not all menu points described in this manual is available in all machines, as this
can vary with different configurations.
The following sketch shows an overview of the complete menu system.
Table of contents