Schlumberger Reflex 72 User manual

1
2
Reflex 72
Reader Installation Guide
Title Page

Copyrights and Trademarks
ii Reflex 72 Reader Installation Guide
Trademarks
Schlumberger, Cryptoflex, Cyberflex, Cyberflex Access, and e-gate are
trademarks or registered trademarks of Schlumberger.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft
Corporation. Other company, product, and service names may be trademarks
or service marks of others.
Copyright 2002-2003 by Schlumberger
All rights reserved.
You will find the Reader Driver License Agreement (License.txt) in the
following directory: \Program Files\Schlumberger\Smart Cards and
Terminals\Smart Card Readers\Reflex 72\Docs.
The Reader Driver License Agreement is also available from the Reflex Reader
Technical Support website: http://www.reflexreaders.com/Support/
support.html.
Your feedback about this manual is welcome! Comments, questions, and
suggestions about any part of the Cyberflex® Access™ documentation library
can be posted to the Docs & Samples Conference of the User Discussion
Forums:
www.flexforum.com/cgi-bin/dcforum/dcboard.cgi .
Document Date
C300480_rev2 November 2003

iii
Contents
1Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
2Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unsigned Driver Warning Messages . . . . . . . . . . . . . . . . . . . . . 5
Installing on Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Updating on Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing on Windows 98 or Windows Me . . . . . . . . . . . . . . . . . . 11
Updating on Windows 98 or Windows Me . . . . . . . . . . . . . . . 14
Installing or Updating on Windows 2000 or Windows XP. . . . . . 15
3Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Table of Contents

1
1
Introduction
The SchlumbergerSema Reflex 72 is a
general-purpose smart card reader
that supports data speeds from
9600-115200 bps. The Reflex 72 smart
card reader uses a serial port for
transferring data and draws power
from the host machine through a PS/2
connector, which it can share with the mouse or keyboard.
Operating Systems Supported
•Microsoft Windows 98 (Second Edition)
•Windows Me
•Windows NT 4.0 (Service Pack 6)
•Windows 2000 (Service Pack 2)
•Windows XP Professional
NOTE The Reflex 72 smart card reader has been discontinued. Drivers for the
Reflex 72 were last verified on the platforms listed above, and are currently
available from the Reflex Reader Technical Support website
(www.reflexreaders.com/Support/Downloads/downloads.html) on an “as is”
basis. See the “End of Life Product Announcements” section in the Release
Notes for details.
Other System Requirements
•Minimum processing capability — 133 MHz processor with 32 MB RAM
•Connectors — Available COM port (RS-232) and a PS/2 connector (either
dedicated or shared)

Chapter 1 - Introduction
2Reflex 72 Reader Installation Guide
Card Supported
The SchlumbergerSema Reflex 72 smart card reader works with all leading
ISO 7816-compatible microprocessor cards, including:
•Cryptographic cards
•Java cards
•Subscriber Identity Modules (SIMs)
•SchlumbergerSema e-gate™ cards
Electrical Specifications
•PC Interface — RS-232
•Power supply — 5V from PC PS/2 port
•Power consumption — Operating mode: 40mA; Idle mode: 5mA
•Communication speed with PC — 56700 bps
•Communication speed with card — 9600-115200 bps
Physical Specifications
•Dimensions — 75.8mm x 23mm x 68mm (2.98” x 0.91” x 2.67”)
•Color — Grey
Other features
•Live card insertion/removal support
•PPS support
Certifications and Standards Compliance
•Microsoft PC/SC
•Microsoft Hardware Compatibility List
Regulatory Approvals
•Microsoft PC/SC
•CE
•UL
•C-UL

3
2
Installation
This section contains instructions
for installing the
SchlumbergerSema Reflex 72
smart card reader. The computer
must have an available COM port
and a PS/2 connector — either an
open connector or one the reader
can share with the mouse or keyboard.
Installation Notes
The table presents the following information about installing the Reflex 72
smart card reader on each supported operating system:
•Overview of the installation sequence on each operating system. For
detailed instructions, see the sections that follow.
•Summary of each operating system’s Plug-and-Play or hot pluggable
capability.
•Summary of the expected behavior of the Reflex 72 smart card reader’s
power light on each operating system.

Chapter 2 - Installation
4Reflex 72 Reader Installation Guide
Operating System Installation Notes
Windows NT 4.0 • Installation sequence: Install the Reflex 72 smart card reader
software (the installation program also automatically installs the
Microsoft Smart Card Base Components if they are not already
installed), power down the system (recommended for older
desktop systems1), connect the Reflex 72 smart card reader, and
then reboot the system.
• not Plug-and-Play compliant: Operating system and Smart Card
Resource Manager detect Reflex 72 smart card reader status only
at boot-time (mid-session connect/disconnect detected only at
reboot).
• Power light: Power light on the Reflex 72 flickers during I/O
activity only. When the operating system detects the device
during installation, the power light flickers briefly.
1 NT computers in which the motherboard and Basic Input/Output System (BIOS) are
not compliant with Advanced Configuration and Power Interface (ACPI)
specifications.
Windows 98 /
Windows Me
• Installation sequence: Install the Reflex 72 smart card reader
software (the installation program also automatically installs the
Microsoft Smart Card Base Components if they are not already
installed), connect the reader, and reboot.
• Plug-and-Play compliant: Operating system detects Reflex 72
smart card reader at connect/disconnect; Smart Card Resource
Manager detects Reflex 72 smart card reader at boot-time
(mid-session connect/disconnect detected only at reboot).
• Power light: Power light on the Reflex 72 flickers during I/O
activity only. When the operating system detects the device
during installation, the power light flickers briefly.
Windows 2000 /
Windows XP
• Installation sequence: Attach the Reflex 72 smart card reader,
and then install the Reflex 72 smart card reader software. Initiate
a scan for hardware changes.
• Hot pluggable: Operating system and Smart Card Resource
Manager detect Reflex 72 smart card reader status at connect/
disconnect.
• Power light: Power light on the Reflex 72 flickers during I/O
activity only. When the operating system detects the device
during installation, the power light flickers briefly.
Refer to the release notes for driver version numbers and information about
potential installation issues in a specific release.

Installation Notes
Reflex 72 Reader Installation Guide 5
Unsigned Driver Warning Messages
A driver is “unsigned” if certification of the driver by Microsoft was pending
but not yet complete at the time of release. Depending on driver signing
options established by local system security policy (Control Panel > System
Properties > Hardware > Driver Signing…), driver installation on Windows
2000, Windows XP, and Windows Server 2003 might either silently allow,
display a warning message, or block the installation of unsigned drivers. If a
warning message is displayed, click Ye s or Continue Anyway to complete
the driver installation.

Chapter 2 - Installation
6Reflex 72 Reader Installation Guide
Installing on Windows NT 4.0
To install the SchlumbergerSema Reflex 72 smart card reader on a
Windows NT 4.0 computer, complete these tasks, which are described in detail
in the sections that follow.
1Install the Reflex 72 smart card reader software.
2For older Windows NT 4.0 desktop computers1, power down the
computer. Connect the Reflex 72 smart card reader.
3Reboot the computer.
Step 1: Install the Reflex 72 smart card reader software
Go to the Reflex Readers Download website (www.reflexreaders.com/
Support/Downloads/downloads.html) to download the latest Reflex 72 driver
package for Win NT. If the Microsoft Base Components are not already
installed on your computer, you will also need to download and install that
software.
See the package’s Install Notes for installation instructions.
Step 2: Connect the Reflex 72 smart card reader
1If you have an older NT 4.0 desktop computer, we recommend that you
power down the computer before you connect the Reflex 72 smart card
reader. This step is necessary if the computer’s motherboard and Basic
Input/Output System (BIOS) are not compliant with Advanced
Configuration and Power Interface (ACPI) specifications. If you disconnect
a peripheral (such as the mouse or keyboard) to add the Reflex 72 smart
card reader to a nonACPI-compliant system, the peripheral may not
function when reconnected. In this case, the peripheral is unusable until
you reboot.
Be sure to install the smart card reader software before you connect the
reader. If the proper software is not present when the computer detects the
reader, a partial configuration may result. A partial configuration can
interfere with future attempts to configure the reader properly.
1. NT computers in which the motherboard and Basic Input/Output System (BIOS) are
not compliant with Advanced Configuration and Power Interface (ACPI)
specifications.
Refer to the release notes for driver version numbers and information about
potential installation issues in a specific release.

Installing on Windows NT 4.0
Reflex 72 Reader Installation Guide 7
2Attach the Reflex 72 smart card reader’s serial plug to a COM port on the
computer. The Reflex 72 smart card reader communicates with the
computer through the COM port.
3Insert the Reflex 72 smart card reader’s PS/2 jack into a connector on the
computer. If the computer does not have an open PS/2 connector, you can
use one that the keyboard or mouse currently uses, and daisy-chain the
keyboard or mouse onto the reader’s PS/2 connector.
4If you disconnected the keyboard or mouse PS/2 jack, insert the
disconnected PS/2 jack into the reader’s female PS/2 connector, shown on
the right in the following illustration.
Reader Cables and Connectors
Use the plug’s guidepost to help you position the connector correctly. If you
break off the guidepost and insert the plug improperly, you will disable your
computer.
serial plug:
Attach to a
computer COM
PS/2 jack:
Attach to a computer
PS/2 connector
female PS/2 connector: If it is necessary to daisy-chain the reader with
the keyboard or mouse, insert the keyboard or mouse PS/2 jack here.

Chapter 2 - Installation
8Reflex 72 Reader Installation Guide
Step 3: Reboot the computer
On a Windows NT 4.0 computer, both the operating system and the Smart Card
Resource Manager detect the presence of the Reflex 72 smart card reader
during reboot only. The Reflex 72 smart card reader is not usable until you
reboot the computer.
These are other situations that require you to reboot your computer:
•If you connect the Reflex 72 smart card reader in mid-session, the Smart
Card Resource Manager is unaware of the change until you reboot.
•If you reconnect the Reflex 72 smart card reader after removing it, the
Reflex 72 smart card reader does not function until you reboot.
At this point you are ready to start using the Reflex 72 smart card reader. You
can test the reader setup using the Smart Card Reader Tools. From the Start
menu on the Windows taskbar, select Programs →Schlumberger Smart
Cards and Terminals →Smart Card Readers →Tools.

Installing on Windows NT 4.0
Reflex 72 Reader Installation Guide 9
Updating on Windows NT 4.0
If you are updating the Reflex 72 smart card reader software (not installing the
hardware and software for the first time), complete these tasks, which are
described in detail in the sections that follow:
1Install the new Reflex 72 smart card reader software.
2Reboot the computer.
Step 1: Install the new Reflex 72 smart card reader software
Go to the Reflex Readers Download website (www.reflexreaders.com/
Support/Downloads/downloads.html) to download the latest Reflex 72 driver
package for Win NT.
See the package’s Install Notes for installation instructions.
Step 2: Reboot the computer
After you finish installing the new Reflex 72 smart card reader software,
reboot the computer.
If your computer previously used a Reflex 72 smart card reader driver with a
different name from the new driver, the registry entry for the earlier driver is
not overwritten when the new driver is installed. In this case, you might see
the following warning message each time you restart your computer:
At least one service or driver failed during system startup.
Use Event Viewer to examine the event log for details.
This message is not significant and can be ignored, but if you want to prevent
the message from displaying, use either of these methods:
•Disable the old device using the Devices Control Panel option. To access
this option, select Start →Settings →Control Panel. Double-click
Devices, select the device, click Startup, and set the startup type to either
Manual or Disabled.
or
Refer to the release notes for driver version numbers and information about
potential installation issues in a specific release.

Chapter 2 - Installation
10 Reflex 72 Reader Installation Guide
•Use the Registry Editor to remove the registry entries associated with the
old Reflex 72 smart card reader driver. (Open the old .reg file in a text
editor to identify which entries must be removed.) If you need more
information about editing the registry to complete this task, refer to the
operating system’s Help.
Using the Registry Editor incorrectly can cause serious problems that may
require you to reinstall your operating system.

Installing on Windows 98 or Windows Me
Reflex 72 Reader Installation Guide 11
Installing on Windows 98 or Windows Me
To install the SchlumbergerSema Reflex 72 smart card reader on a Windows 98
or Windows Me computer, complete these tasks, which are described in detail
in the sections that follow.
1Install the Reflex 72 smart card reader software.
2Connect the Reflex 72 smart card reader.
3Reboot the computer.
Step 1: Install the Reflex 72 smart card reader software
Go to the Reflex Readers Download website (www.reflexreaders.com/
Support/Downloads/downloads.html) to download the latest Reflex 72 driver
package for Win98/Me. If the Microsoft Base Components are not already
installed on your computer, you will also need to download and install that
software.
See the package’s Install Notes for installation instructions.
Step 2: Connect the Reflex 72 smart card reader
1Attach the Reflex 72 smart card reader’s serial plug to a COM port on the
computer. The Reflex 72 smart card reader communicates with the
computer through the COM port.
2Insert the Reflex 72 smart card reader’s PS/2 jack into a connector on the
computer. If the computer does not have an open PS/2 connector, you can
use one that the keyboard or mouse currently uses, and daisy-chain the
keyboard or mouse onto the reader’s PS/2 connector.
Be sure to install the smart card reader software before you connect the
reader. If the proper software is not present when the computer detects the
reader, a partial configuration may result. A partial configuration can
interfere with future attempts to configure the reader properly.
Refer to the release notes for driver version numbers and information about
potential installation issues in a specific release.

Chapter 2 - Installation
12 Reflex 72 Reader Installation Guide
3If you disconnected the keyboard or mouse PS/2 jack, insert the
disconnected PS/2 jack into the reader’s female PS/2 connector, shown on
the right in the following illustration
The power light flickers.
If you click the Refresh button in the Device Manager now, the computer
begins to scan for Plug-and-Play-compliant hardware. Displayed messages
report that the system has found the new hardware, and has located and
installed the software for it.
Use the plug’s guidepost to help you position the connector correctly. If you
break off the guidepost and insert the plug improperly, you will disable your
computer.
serial plug:
Attach to a
computer COM
PS/2 jack:
Attach to a computer
PS/2 connector
female PS/2 connector: If it is necessary to daisy-chain the reader with
the keyboard or mouse, insert the keyboard or mouse PS/2 jack here.

Installing on Windows 98 or Windows Me
Reflex 72 Reader Installation Guide 13
Step 3: Reboot the computer
The Smart Card Resource Manager detects the Reflex 72 smart card reader
only during reboot. Therefore, although you might see the Reflex 72 smart card
reader listed in the Device Manager as an installed device after you complete
step 2, the Reflex 72 smart card reader is not usable until you reboot.
These are other situations that require you to reboot your computer:
•If you connect the Reflex 72 smart card reader in mid-session, the Smart
Card Resource Manager is unaware of the change until you reboot.
•If you reconnect the Reflex 72 smart card reader after removing it, the
Reflex 72 smart card reader does not function until you reboot.
•If you remove the Reflex 72 smart card reader without first stopping the
device, these errors display:
Reader removal monitor error retry threshold
reached. The parameter is incorrect.
Reader monitor ‘Schlumberger Reflex 72 0’ received
uncaught error code: The parameter is incorrect.
To make the Reflex 72 reader functional, reconnect it and reboot.
At this point you are ready to start using the Reflex 72 smart card reader. You
can test the reader setup using the Smart Card Reader Tools. From the Start
menu on the Windows taskbar, select Programs →Schlumberger Smart
Cards and Terminals →Smart Card Readers →Tools.

Chapter 2 - Installation
14 Reflex 72 Reader Installation Guide
Updating on Windows 98 or Windows Me
If you are updating the Reflex 72 smart card reader software (not installing the
hardware and software for the first time), complete these tasks, which are
described in detail in the sections that follow:
1Install the new Reflex 72 smart card reader software.
2Step through the Update Device Driver wizard.
3Reboot the computer.
Step 1: Install the new Reflex 72 smart card reader software
Go to the Reflex Readers Download website (www.reflexreaders.com/
Support/Downloads/downloads.html) to download the latest Reflex 72 driver
package for Win98/Me.
See the package’s Install Notes for installation instructions.
Step 2: Step through the Update Device Driver wizard
Use the operating system’s Update Device Driver wizard to point the operating
system to the new driver:
1To start the Device Manager, select Start → Settings → Control Panel.
Double-click System, and then click the Device Manager tab.
2In the Device Manager, expand the SmartCardReader device type, and then
double-click the name of the device to open its Properties.
3In the device’s Properties, click the Driver tab, and then click the Update
Driver button.
The Update Device Manager wizard is launched. Select the option to let the
wizard search for suitable drivers for the device. If you need more information
about using the wizard to complete this task, see the operating system’s Help.
Step 3: Reboot the computer
After the wizard has finished updating the Reflex 72 driver, reboot the
computer.
Refer to the release notes for driver version numbers and information about
potential installation issues in a specific release.

Installing or Updating on Windows 2000 or Windows XP
Reflex 72 Reader Installation Guide 15
Installing or Updating on Windows 2000 or Windows XP
To install or update the SchlumbergerSema Reflex 72 smart card reader on a
Windows 2000 or Windows XP computer, complete these tasks, which are
described in more detail in the sections that follow.
1Connect the Reflex 72 smart card reader.
2Install the Reflex 72 smart card reader software.
3Initiate a scan for hardware changes.
Step 1: Connect the Reflex 72 smart card reader
1Attach the Reflex 72 smart card reader’s serial plug to a COM port on the
computer. The Reflex 72 smart card reader communicates with the
computer through this port.
2Insert the Reflex 72 smart card reader’s PS/2 jack into a PS/2 connector on
the computer. If the computer does not have an open connector, you can
use one that the keyboard or mouse currently uses, and daisy-chain the
keyboard or mouse onto the reader’s PS/2 connector.
Refer to the release notes for driver version numbers and information about
potential installation issues in a specific release.
Use the plug’s guidepost to help you position the connector correctly. If you
break off the guidepost and insert the plug improperly, you will disable your
computer.

Chapter 2 - Installation
16 Reflex 72 Reader Installation Guide
3If you unplugged the keyboard or mouse PS/2 jack, plug that jack into the
reader’s open PS/2 connector, as indicated in the following illustration
Reader Cables and Connectors
Step 2: Install the Reflex 72 smart card reader software
Go to the Reflex Readers Download website (www.reflexreaders.com/
Support/Downloads/downloads.html) to download the Reflex 72 driver
package for Win 2000 or Win XP.
See the package’s Install Notes for installation instructions.
Note that the Microsoft Smart Card Base Components are pre-installed on
Windows 2000 and Windows XP computers; do not reinstall the Microsoft
Smart Card Base Components.
serial plug:
Attach to a
computer COM port
PS/2 jack:
Attach to a computer PS/
2 connector
female PS/2 connector: If it is necessary to daisy-chain the reader with
the keyboard or mouse, insert the keyboard or mouse PS/2 jack here.