Schlumberger Reflex USB User manual

1
2
Reflex USB
Reader Installation Guide
Title Page

Copyrights and Trademarks
ii Reflex USB Reader Installation Guide
Trademarks
Schlumberger, Cryptoflex, Cyberflex, Cyberflex Access, and e-gate are
trademarks or registered trademarks of Schlumberger.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft
Corporation. Other company, product, and service names may be trademarks
or service marks of others.
Copyright 2001-2003 by Schlumberger
All rights reserved.
You will find the Reader Driver License Agreement (License.txt) in the
following directory: \Program Files\Schlumberger\Smart Cards and
Terminals\Smart Card Readers\Reflex USB\Docs.
The Reader Driver License Agreement is also available from the Reflex Reader
Technical Support website: http://www.reflexreaders.com/Support/
support.html
Your feedback about this manual is welcome! Comments, questions, and
suggestions about any part of the Cyberflex® Access™ documentation library
can be posted to the Docs & Samples Conference of the User Discussion
Forums:
www.flexforum.com/cgi-bin/dcforum/dcboard.cgi .
Document Date
C300477_rev2 November 2003

iii
Contents
1Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
2Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unsigned Driver Warning Messages . . . . . . . . . . . . . . . . . . . . . 4
Installing on Windows 98 or Windows Me . . . . . . . . . . . . . . . . . . . 5
Updating on Windows 98 or Windows Me . . . . . . . . . . . . . . . . 6
Installing or Updating on Windows 2000 or Windows XP. . . . . . . 8
3Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Table of Contents

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1
Introduction
The SchlumbergerSema Reflex USB
smart card reader is designed to
install easily and quickly into an
existing PC network infrastructure.
The Reflex USB smart card reader
supports the Cyberflex Access
software environment and takes full
advantage of the smart card handling capabilities integrated in Microsoft
Windows operating systems (the Personal Computer/Smart Card, or PC/SC,
architecture).
The Reflex USB smart card reader uses the computer’s Universal Serial Bus
(USB) port to transfer data at rates up to 115,200 bps. This high data transfer
rate makes the Reflex USB smart card reader ideal for e-commerce and PKI
applications that require smart cards to store certificates, generate digital
signatures, and perform advanced encryption.
The Reflex USB smart card reader is Plug-and-Play-compliant on Windows 98
and Windows Me systems, and hot pluggable on Windows 2000 and
Windows XP systems. The reader uses the USB interface both to transfer data
and supply power, so you have only one cable to connect.
Operating Systems Supported
•Microsoft Windows 98 (Second Edition)
•Windows Me
•Windows 2000 (Service Pack 2)
•Windows XP Professional
NOTE The Reflex USB smart card reader has been discontinued. Drivers for the
Reflex USB were last verified on the platforms listed above, and are
currently available from the Reflex Reader Technical Support website
(www.reflexreaders.com/Support/Downloads/downloads.html) on an “as is”
basis. See the "End of Life Product Announcements" section in the Release
Notes for details.

Chapter 1 - Introduction
2Reflex USB Reader Installation Guide
Other System Requirements
•Port — Universal Serial Bus 1.1 or later
Cards Supported
The Reflex USB smart card reader works with all leading ISO 7816-compatible
microprocessor cards, including:
•Cryptographic cards
•Java cards
•Subscriber Identity Modules (SIMs)
•SchlumbergerSema e-gate™ cards
Product Specifications and Features
•Smart Card Connector — Friction contacts with ISO-compliant chip position;
Association Française de Normalisation (AFNOR) chip position not
supported.
•Card Power — Compliant with ISO 7816 and EMV — 5V; reader: 39 mA;
smart card: ≤60 mA (limited by ISO specification).
•Connection — Reader’s 2-meter cable connects to a Type A USB port.
Reader automatically detects card insertion and removal.
•Communication protocols — T=0 (asynchronous, half-duplex, byte-oriented)
and T=1 (asynchronous, half-duplex, block-oriented)
•Communication speed — Variable communication rate of up to 115,200 bps,
which you can control through Protocol Parameter Selection commands.
•Dimensions — 85mm x 68mm x 15mm (3.75" x 2.75" x .68")
•Color — Steel gray
Standards Compliance
•ISO/IEC 7816, parts 1–4
•EMV Level 1
•FCC and CE
•Microsoft PC/SC

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Installation
This section contains instructions for
installing the SchlumbergerSema
Reflex USB smart card reader. The
computer must have an available USB
port.
Installation Notes
The table presents the following information about installing the Reflex USB
smart card reader on each supported operating system:
•Overview of the installation sequence on each operating system. For
detailed instructions, see the sections that follow.
•Summary of each operating system’s Plug-and-Play or hot pluggable
capability.
•Summary of the expected behavior of the Reflex USB smart card reader’s
power light on each operating system.

Chapter 2 - Installation
4Reflex USB Reader Installation Guide
Unsigned Driver Warning Messages
A driver is “unsigned” if certification of the driver by Microsoft was pending
but not yet complete at the time of release. Depending on driver signing
options established by local system security policy (Control Panel > System
Properties > Hardware > Driver Signing…), driver installation on Windows
2000, Windows XP, and Windows Server 2003 might either silently allow,
display a warning message, or block the installation of unsigned drivers. If a
warning message is displayed, click Ye s or Continue Anyway to complete
the driver installation.
Operating System Installation Notes
Windows 98 /
Windows Me
• Installation sequence: Install the Reflex USB smart card reader
software and the Microsoft Smart Card Base Components (if
they are not already installed), connect the Reflex USB smart
card reader, and reboot.
• Plug-and-Play compliant: Operating system detects Reflex USB
smart card reader at connect/disconnect; Smart Card Resource
Manager detects Reflex USB smart card reader at boot-time
(mid-session connect/disconnect detected only at reboot).
• Power light: Reflex USB power light is on continuously when the
reader is connected to the computer via a USB port (power light
blinks continuously when a card is fully inserted into the Reflex
USB smart card reader).
Windows 2000 /
Windows XP
• Installation sequence: Attach the Reflex USB smart card reader,
and then install the Reflex USB smart card reader software.
• Hot pluggable: Operating system and Smart Card Resource
Manager automatically detect Reflex USB smart card reader
status at connect/disconnect.
• Power light: Reflex USB power light is on continuously when the
reader is connected to the computer via a USB port (power light
blinks continuously when a card is fully inserted into the Reflex
USB smart card reader).
Refer to the release notes for driver version numbers and information about
potential installation issues.

Installing on Windows 98 or Windows Me
Reflex USB Reader Installation Guide 5
Installing on Windows 98 or Windows Me
To install the SchlumbergerSema Reflex USB smart card reader on a
Windows 98 or Windows Me computer, follow these steps, which are
described in detail in the sections that follow:
1Install the new Reflex USB smart card reader software.
2Connect the Reflex USB smart card reader.
3Reboot the computer.
Step 1: Install the Reflex USB smart card reader software
Go to the Reflex Readers Download website (www.reflexreaders.com/
Support/Downloads/downloads.html) to download the latest Reflex USB
driver package for Win98/Me. If the Microsoft Base Components are not
already installed on your computer, you will also need to download and install
that software.
See the package’s Install Notes for installation instructions.
Step 2: Connect the Reflex USB smart card reader
Insert the Reflex USB smart card reader cable connector into the USB port.
The Reflex USB smart card reader is compliant with Plug-and-Play
specifications, so you can make the connection while the computer is running.
The Reflex USB smart card reader power light glows continuously to indicate
that the reader is receiving power, and the computer automatically begins to
scan for Plug-and-Play-compliant hardware. Displayed messages report that
the system has found the new hardware, and has located and installed the
software for it.
Step 3: Reboot the computer
The Windows 98 and Windows Me operating systems detect the Reflex USB
smart card reader as soon as it is connected to the host computer, but the
Smart Card Resource Manager detects it only during reboot or restart.
Therefore, although you will see the Reflex USB smart card reader listed in the
DeviceManager as an installed device after you complete step 2, the Reflex
USB smart card reader is not usable until you reboot.
Refer to the release notes for driver version numbers and information about
potential installation issues.

Chapter 2 - Installation
6Reflex USB Reader Installation Guide
These are other situations that require you to reboot your computer:
•If you connect the Reflex USB smart card reader in mid-session, the Smart
Card Resource Manager is unaware of the change until you reboot.
•If you remove the Reflex USB smart card reader and then reconnect to it,
the Reflex USB smart card reader does not function until you reboot.
•If you remove the Reflex USB smart card reader without first stopping the
device, these errors display:
Reader removal monitor error retry threshold
reached. The parameter is incorrect.
Reader monitor ‘Schlumberger Reflex USB 0’ received
uncaught error code: The parameter is incorrect.
To make the Reflex USB reader functional, reconnect it and reboot.
At this point you are ready to start using the Reflex USB smart card reader.
You can test the reader setup using the Smart Card Reader Tools. From the
Start menu on the Windows taskbar, select Programs →Schlumberger
Smart Cards and Terminals →Smart Card Readers →Tools.
Updating on Windows 98 or Windows Me
To update the Reflex USB smart card reader software, complete these tasks,
which are described in detail in the sections that follow:
1Install the new Reflex USB smart card reader software.
2Step through the Update Device Driver wizard.
3Reboot the computer.
Step 1: Install the new Reflex USB smart card reader software
Go to the Reflex Readers Download website (www.reflexreaders.com/
Support/Downloads/downloads.html) to download the latest Reflex USB
driver package for Win98/Me.
See the package’s Install Notes for installation instructions.
Step 2: Step through the Update Device Driver wizard
Use the operating system’s Update Device Driver wizard to point the operating
system to the new driver:
Refer to the release notes for driver version numbers and information about
potential installation issues.