scigiene RFR-0526-2 User manual

GEN 2 Ethernet Gateway
Part#: RFR-0526-2
USER GUIDE
IMPORTANT!
For best results, please wait to power on your Ethernet Gateway until after you have registered an account on Scigiene Premier and added
your gateway and sensors to the online system.

PAGE II
Table of Contents
1. ABOUT THE ETHERNET GATEWAY 1
GEN 2 ETHERNET GATEWAY FEATURES 1
EXAMPLE APPLICATIONS 1
II. HOW YOUR GATEWAY WORKS 2
III. GATEWAY SECURITY 3
SENSOR COMMUNICATION SECURITY 3
DATA SECURITY ON THE GATEWAY 3
SERVER COMMUNICATION SECURITY 3
IV. GATEWAY REGISTRATION 4
REGISTERING THE EGW4 GATEWAY 4
V. USING THE ETHERNET GATEWAY 5
USING THE ETHERNET GATEWAY 5
UNDERSTANDING THE GATEWAY LIGHTS 5
EGW4 GATEWAY SETTINGS 6
VI. INSTALLING SCIGIENE EXPRESS SOFTWARE 11
INSTALLING SCIGIENE EXPRESS SOFTWARE 11
INSTALLING SCIGIENE SOFTWARE 11
VII. USING THE LOCAL INTERFACE 12
STATUS TAB 12
SETTINGS TAB 13
TROUBLESHOOTING 20
SUPPORT 21
WARRANTY INFORMATION 21
CERTIFICATIONS 23
SAFETY RECOMMENDATIONS 25

PAGE 1
I. ABOUT THE ETHERNET GATEWAY
Scigiene’s GEN 2 Ethernet Gateway 4 allows Scigiene Wireless Sensors to communicate with the Scigiene
Premier Online Wireless Sensor Monitoring and Notification System without the need for a PC. Provide power and
plug the gateway into an open Ethernet port with an Internet connection. It will automatically connect with our
online servers, providing the perfect solution for commercial locations with an Internet connection.
GEN 2 Ethernet Gateways are advanced wireless IoT gateways that enable fast time-to-market solutions.
Scigiene’s Ethernet Gateway 4 is specifically designed to respond to the increasing market need for global
technology that accommodates various vertical IoT application segments and remote wireless sensor
management solutions.
GEN 2 ETHERNET GATEWAY FEATURES
•Wireless range of 1,200+ feet through 12+ walls *
•Frequency Hopping Spread Spectrum (FHSS)
•Improved interference immunity
•Encrypt-RF Security (Diffie-Hellman Key Exchange + AES-128 CBC for sensor data messages)
•30,000 sensor message memory **
•Over the air updates (future proof)
•True plug & play, no hassles for Internet configuration set-up
•No PC required for operation
•Low-cost cellular service packages
•Local status LEDs with transmission and online status indicators
•AC power supply
* Actual range may vary depending on environment.
”Total messages in memory varies with sensor type (30K total messages for Temperature. Additional information available from
[email protected])
EXAMPLE APPLICATIONS
•Remote Location Monitoring
•Shipping and Transportation
•Agricultural Monitoring
•Vacant Property Management
•Vacation Home Property Management
•Construction Site Monitoring
•Data Center Monitoring

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II. HOW YOUR GATEWAY WORKS
Your GEN 2 Ethernet Gateway manages communication between your sensors and Scigiene Premier. When
running, the gateway will periodically transmit data on a heartbeat. The gateway will store information received
from sensors until its next heartbeat.
The GEN 2 Ethernet Gateway is an Ethernet gateway. It uses an Ethernet connection to relay data received from
sensors to Scigiene Premier. Sensors communicate with the gateway; then, the gateway forwards information to
the cloud.
For your wireless sensors to work optimally, orient all antennas for your sensor(s) and gateway(s) in the same
direction (typically vertical). Sensors must also be at least three feet away from other sensors and the wireless
gateway to function correctly. See Figure 1.

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III. GATEWAY SECURITY
The GEN 2 Ethernet Gateway has been designed and built to manage data from sensors monitoring your
environment and equipment securely. Hacking from botnets are in the headlines; Scigiene Corporation has taken
extreme measures to ensure your data security is handled with the utmost care and attention to detail. The same
methods utilized by financial institutions to transmit data are also used in Scigiene security infrastructure.
Security features of the gateway include tamper-proof network interfaces, data encryption, and bank-grade
security.
Scigiene’s proprietary sensor protocol uses low transmit power and specialized radio equipment to share
application data. Wireless devices listening on open communication protocols cannot eavesdrop on sensors.
Packet level encryption and verification are vital in ensuring traffic aren't altered between sensors and gateways.
Paired with a best-in-class range and power consumption protocol, all data is transmitted securely from your
devices. Thereby ensuring a smooth, worry-free experience.
SENSOR COMMUNICATION SECURITY
Scigiene sensor to gateway secure wireless tunnel is generated using ECDH-256 (Elliptic Curve Diffie-Hellman)
public key exchange to develop a unique symmetric key between each pair of devices. Sensors and gateways use
this link specific key to process packet-level data with hardware-accelerated 128-bit AES encryption, which
minimizes power consumption to provide industry best battery life. Thanks to this combination, Scigiene proudly
offers robust bank-grade security at every level.
DATA SECURITY ON THE GATEWAY
The GEN 2 Ethernet Gateway is designed to prevent prying eyes from accessing the data stored on the sensors.
The GEN 2 Ethernet Gateway does not run on an off the shelf multi-function OS (operating system). Instead, it
runs a purpose specific real-time embedded state machine that cannot be hacked to run malicious processes.
There are also no active interface listeners that can be used to gain access to the device over the network. The
fortified gateway secures your data from attackers and secures the gateway from becoming a relay for malicious
programs.
SERVER COMMUNICATION SECURITY
Communication between your GEN 2 Ethernet Gateway and Scigiene Premier is secured by packet-level
encryption. Similar to the security between the sensors and gateway, the gateway and server also establish a
unique key using ECDH-256 for encrypting data. The packet-level data is encrypted end to end, removing
additional requirements to configure specialized cellular VPN’s. The gateway can still operate within a VPN if it is
present.

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IV. GATEWAY REGISTRATION
If this is your first time using the Scigiene Premier online portal, you will need to create a new account. If you have
already created an account, start by logging in. For instructions on how to register for an Scigiene Premier
account, please consult the Scigiene Premier User Guide.
REGISTERING THE ETHERNET GATEWAY
You will need to enter the Device ID and the Security Code from your Ethernet Gateway in the corresponding text
boxes. Use the camera on your smartphone to scan the QR code on your gateway. If you do not have a camera
on your phone or are accessing the online portal through a desktop computer, you may manually enter the Device
ID and Security Code. See Figure 2.
•The Device ID is a unique number located on each device label.
•Next, you'll be asked to enter the Security Code (SC) on your device. A security code will be all letters, no
numbers. It can also be found on the barcode label of your gateway.
When completed, select the “Submit” button.
Figure 2
IMPORTANT: Add the gateway and all sensors to the Scigiene Premier portal so that the gateway can download
and whitelist the sensors from the account on boot.

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V. USING THE ETHERNET GATEWAY
USING THE ETHERNET GATEWAY
Figure 3
In Figure 3, from left to right, we see:
Power: This is where your power cord will be plugged into.
Network: This is the socket where your Ethernet cable will go.
Utility Button: During the boot sequence, a short, five-second, press of this button will enable the local interface.
When powered on, pressing the utility button for 10-15 seconds will reset the gateway. Pressing the button for 15+
seconds will clear all memory in addition to the factory reset.
1. Connect your antennas to the gateway as seen in the below diagram.
2. Plug the power supply cord into an outlet.
3. After the three LED lights switch to green, your network is ready to use.
UNDERSTANDING THE ETHERNET GATEWAY LIGHTS
The gateway will enter three stages as it powers on:
Power-on Stage: The gateway will analyze electronics and programming. The LED lights will flash red and green
before becoming green for one second and entering a “waterfall” pattern. In case of failure, the light sequence will
repeat after ten seconds. The gateway will continue trying to boot until it succeeds. Please contact technical
support if the lights aren't green after two minutes.
Connection Stage: When the LEDs turn solid green for 1.5 seconds, the power-on step will be complete. After the
Network Uplink Connectivity LED displays a solid green LED, the gateway will attempt to connect to its default
server and other configured surfaces. The gateway will attempt to settle all active connections. As the gateway
first relates to the network, all other lights will be dark.
Operational Stage: All of the lights will remain green while powered externally unless there is an issue. A blinking
link light is a signal that the gateway has encountered a problem in the network.
NETWORK UPLINK CONNECTIVITY LED
Steady Green: Communication with sensors is ok.
Blinking Green: active communication with sensors.
Steady Red: Sensor communication problem.
SERVER COMMUNICATION LED
Steady Green: Last communication with Scigiene’s server was ok.
Blinking Green: Active communication with Scigiene’s server
Steady Red: Last communication with Scigiene’s server was unsuccessful.
ETHERNET LINK LED
Steady Green: internet connection successful.
Steady Red: No Internet connection found.
Figure 4

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ETHERNET GATEWAY SETTINGS
General
The Ethernet Gateway will receive data from all sensors assigned to the network and within range, then return this
data to the server in a series of heartbeats.
You can access gateway settings by selecting “Gateways” in the main navigation panel (See Figure 5). Choose
the Ethernet Gateway from the list of gateways registered to your account. Select the “Settings" tab to edit the
gateway:
Figure 5
The Gateway Name field is where you assign your gateway a unique title. By default, the gateway name will be
the type followed by the Device ID.
The Heartbeat Minutes configures the interval that the gateway checks in with the server. The default is five
minutes. So, every five minutes your gateway will report to the server.
When your sensors detect a threshold breach, they enter what is called an "aware state." The On Aware
Messages toggle is set to "Trigger Heartbeat" by default. This means the gateway will check in with the server
address immediately and relay the aware state information to Scigiene Premier.
Toggling this to "Wait for Heartbeat" will set the gateway to wait for its set heartbeat to elapse before
communicating with the server.
The On Server Loss toggle switch sets what you wish to happen when the gateway loses communication with the
server. The default setting "Log Sensor Data" commands the gateway to continue communicating with your
sensors and store readings until it can
re-establish a connection to the server.
Toggling this to "Disable Wireless Network" will force the sensors communicating with this gateway to find a new
gateway in order to deliver sensor messages to the server immediately.

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Network
Choose the Local Area Network bullet under the Settings title to open up the local area network configuration
page. The Local Area Network includes the ability to switch your network IP address from DHCP to Static. DHCP
will be the default network IP address.
Multiple interfaces can be active; if using any of the polling interfaces, we recommend using a static IP address on
the gateway. An IP address is a unique number typically formatted as XXX.XXX.XXX.XXX.
To change your IP address to a Static IP, navigate to the network IP option, and switch it from DHCP to Static.
Then input your data for the Static IP, Network Mask, Default Gateway, and Default DNS Server. See Figure 6.
Figure 6
Static IP - A static Internet Protocol (IP) address is a numerical sequence assigned to a computer by a Network
Administrator. This is different from a Dynamic IP Address in that a Static IP doesn’t periodically change and
remains constant.
Network Mask - Also known as a “subnet mask” this number hides the network half of an IP address. The most
common Network Mask number is 255.255.255.0.
Default Gateway - This is the forwarding host a computer utilizes to relay data to the Internet.
Default DNS Server - DNS Servers take alphanumerical data (like a URL address) and return the ip address for
the server containing the information you’re looking for.

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Commands
Choose the bullet for Commands located just under the Settings title to access the commands page. See Figure
7.
Figure 7
Data Expiration (Hours) - Data expiration in the Gateway. After this time has elapsed, the data pulled for Modbus
and SNMP will be zero-ed out.
The Auto Reset field is the amount of time in hours that the Local Interface will automatically reboot. Setting this
to 0 will disable the feature. The maximum setting is 8760 hours.
Selecting the Reform Network command will trigger the gateway to remove all sensors from the internal whitelist,
and then request a new sensor list from the server. This command will force all sensors to reinitialize their
connection with the gateway.
Reforming the network cleans up communication when multiple networks are in range of each other so they are all
in sync. This is especially useful if you must move sensors to a new network, and would like to clear these sensors
from the gateway’s internal list.
Reforming the network will place a new list of sensors that will continue to exchange data.
Picking the Update Gateway Firmware button signals the gateway to download and apply the latest firmware
version available.
Choosing the Reset Gateway to Factory Defaults button will erase all your unique settings and return the
gateway to factory default settings.