Seagate Medalist SL Family User manual

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Medalist SL Family
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540sl, 851sl
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1080sl, 1270sl
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ATA Interface Drives
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Installation Guide
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© 1995 Seagate Technology, Inc. All rights reserved
Publication Number: 36342-101, Rev. A, November 1995
Supersedes Publication Number 36309-
xxx
Seagate, Seagate Technology, SeaFAX, SeaFONE, SeaBOARD and the Seagate
logo are registered trademarks of Seagate Technology, Inc. Medalist and SeaTDD
are trademarks of Seagate Technology, Inc. EZ-Drive and Maximum Overdrive
are trademarks of Micro House International, Inc. Other product names are
registered trademarks or trademarks of their owners.
Seagate reserves the right to change, without notice, product offerings or
specifications. No part of this publication may be reproduced in any form without
written permission from Seagate Technology, Inc.
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . 1
Before you begin... . . . . . . . . . . . . . . . . . . . . . 3
Configuring the drive . . . . . . . . . . . . . . . . . . . . 5
Attaching the cables . . . . . . . . . . . . . . . . . . . . 8
Mounting the drive . . . . . . . . . . . . . . . . . . . . . 10
Transferring the software from the drive . . . . . . . . . 11
Configuring the computer . . . . . . . . . . . . . . . . . 13
Determining whether your BIOS accepts more than
528 Mbytes . . . . . . . . . . . . . . . . . . . . . . . . 14
Solutions for surpassing the 528-Mbyte barrier . . . . . . 14
Using the EZ-Drive installation software . . . . . . . . . 15
Standard setup . . . . . . . . . . . . . . . . . . . . . . 20
Partitioning and formatting the drive . . . . . . . . . . . 21
Windows 32-bit disk access . . . . . . . . . . . . . . . . 23
Basic troubleshooting . . . . . . . . . . . . . . . . . . . 25
Advanced troubleshooting . . . . . . . . . . . . . . . . 26
Technical support services . . . . . . . . . . . . . . . . . 34
Storing and shipping your drive . . . . . . . . . . . . . . 37

Introduction
Thank you for choosing a Seagate® drive. The purpose of this
guide is to assist you with installing your new hard drive. Its
organization outlines the complete installation process from han-
dling the drive in “Before you begin...” to offering troubleshooting
suggestions and technical support information. The topics dis-
cussed are:
•Handling your drive (see “Before you begin...” on page 3)
•Configuring the drive
•Attaching cables to the drive
•Mounting the drive
•Configuring the computer
•Troubleshooting
•Where to call for Seagate technical support
Seagate provides installation software, EZ-Drive, and a 32-bit
disk access driver for Windows, SEG32BIT.386, that allows the
computer to surpass the 528-Mbyte barrier when it is imposed.
The software is stored on the drive and must be transferred to a
diskette in Drive A before you partition and format the drive. A
program called Seamove is provided to make the transfer easy.
We hope your installation goes smoothly, but if complications
arise,a list ofcommon symptoms and solutions is provided inthe
troubleshooting section. If the problem persists, contact your
dealerfirst.Yourdealeris familiar with systemintegration andthe
conflicts thatmay arise.If you need additional help orinformation
about Seagate products, numbers for Seagate technical support
services are listed on pages 34–36.
Medalist SL Family Installation Guide, November 1995 1

Drive features
Model ST5540A ST5851A ST51080A ST51270A
Formatted Capacity
Mbytes 541 854.6 1,083 1,282
Cylinders 1,050 1,656 2,100 2,485
Heads 16 16 16 16
Sectors 63 63 63 63
Average seek time 10.5 msec
Cache (segmented) 128 Kbytes
Spindle speed 5,376 RPM
External transfer rate 16.61Mbytes per second max.
Average sustained
transfer rate 3.51Mbytes per second
LBA Supported
Multiple block
read/write Supported
PIO modes 0, 1, 2, 3, 4
Multiword DMA 0, 1, 2
Power-management Supported
Data streaming Supported
1. To achieve optimal performance, your computer must support PIO
mode 4 or multiword DMA mode 2. If these modes are not supported,
you can upgrade your system with a host adapter that supports them.
Ask your computer reseller for details.
2 Medalist SL Family Installation Guide, November 1995

Before you begin...
The drives in this manual are referred toby their model numbers:
ST5540AfortheMedalist 540sl,ST5851A for the Medalist 851sl,
ST51080AfortheMedalist1080slandST51270AfortheMedalist
1270sl.
Application. Your Seagate drive is designed for IBM AT and
compatible personal computers. It uses the ATA interface. It is
intended for use with UL-listed computers or similar products.
Drive handling. Your drive is vulnerable to damage from rough
handling and static discharge. Do not drop your drive. Do not
remove the seals and labels on the drive. The drive warranty is
voided if the seals and labels are removed.
Static discharge. Your drive contains components that can be
damaged by static discharge. Static damage can be cumulative
and may not manifest immediately. Observe these precautions:
•Ground yourself before handling the drive. Wear a ground
strap that is properly connected to earth ground, or touch the
metal of a power supply that isplugged into a wall outlet while
handling the drive.
•Keep the drive in its antistaticbag until you are readyto install
it. Do not attach any cables to the drive while it is in its bag.
•Handle the drive gently and only by its edges or frame. Place
it on an antistatic surface until you are ready to install it.
•Donottouchthedrive’sconnectorpinsorprintedcircuitboard.
Inspection.Usethehandlingprecautionslistedabovewhenyou
inspectthedrive.Ifitappearstobedamaged,callyourdistributor
or dealer immediately.
Medalist SL Family Installation Guide, November 1995 3

Warranty. Your drive comes with a three-year limited warranty.
Note. WithregardstotheEZ-DriveandSEG32BIT.386software,
there are no warranties, expressor implied, including, but
not implied, warranties of merchantability or fitness for a
particular purpose. All such warranties are expressly and
specifically disclaimed.
Maintenance and repair. Seagate drives do not require mainte-
nance. The head/disc assembly is sealed; a broken seal voids
the warranty. Seagate customer service centers are the only
facilities authorized to repair Seagate drives. Seagate does not
sanction any third-party repair facilities.
Sicherheitsanleitung
1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umge-
bungstemperatur von 55°C vorgesehen ist.
2. Zur Befestigung des Laufwerks werden 4 Schrauben 6-32
UNC-2Abenötigt.BeiseitlicherBefestigungdarfdiemaximale
Länge der Schrauben im Chassis nicht mehr als 3,3 mm und
bei Befestigung an der Unterseite nicht mehr als 5,08 mm
betragen.
3. Als Versorgungsspannugen werden benötigt:
+5V æ 5% 0,6A
+12V æ 5% 0,8A (1,9A fur ca. 30 Sek. fur æ 10%)
4. Die Versorgungsspannung muss SELV entsprechen.
5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebilde-
tem Servicepersonal durchgeführt werden. Bitteschaffen Sie
Festplatteetiketten nicht weg.
6. Der Einbaudes Drives muss den Anforderungen gemäss DIN
IEC 950V DC 0805/05.90 entsprechen.
4 Medalist SL Family Installation Guide, November 1995

Warning. Turn off the computer before you remove its cover.
Turn off the power before you install or remove any
adapter card or the drive.
Caution. Special training or tools may be required to service
laptop computers. Removing the cover may void your
warranty. Review the terms and conditions of your
warranty before removing the cover.
Configuring the drive
Required materials:
•2-mm jumper connector (supplied as spare jumpers)
Your Seagate drive is configured using the options jumper block
shown in Figure 1 on page 6. The option settings are shown in
Figure 2 on page 7. You can configure the drive:
•For one- or two-drive operation.
•To be the master or slave drive.
•To operate as the master with drives that use a different
master/slave timing protocol.
•For computers that use cable-select.
•To use a remote drive-activity LED.
To configure the drive, attach a jumperto the pins on theoptions
jumperblockforthedesiredoption.Theconfigurationoptionsare:
Spare jumper. Spare jumpers are provided on pins 2 and 4 and
on pins 6 and 8 for configuring yourdrive. These settings are not
used to configure the drive. The jumper is a 2-mm connector. If
you use a larger connector, you may damage the jumper-block
pins.
Medalist SL Family Installation Guide, November 1995 5

One-driveonly.Usethisconfigurationiftherearenootherdrives
attached to the hard disc controller.
Master with slave present. Use this configuration if the drive is
the first of two drives in your system. The master drive is Drive0
in the System Setup record.
Slave.Usethisconfigurationifthedriveis theseconddrive inthe
system. The slave is Drive 1 in the System Setup record.
Options jumper block
pin 1
pin 1
Standard
power connector
1234
Circuit
board
Interface
connector
+5V
+5Vreturn
+12Vreturn
+12V
Figure 1. Drive connectors
6 Medalist SL Family Installation Guide, November 1995

Circuit
board 
side up
9

10
7

8
5

6
3

4
1

2
One drive only
Drive is master;
slave is present
Drive is slave when
another drive is master
Cable select
Remote LED
connection
pin 11 (–), pin 12 (+)
Spares
12
11
Master/slave timing protocol.
Drive waits up to 30 
seconds for slave to 
respond.
Figure 2. Options jumper block settings
Medalist SL Family Installation Guide, November 1995 7

Master/slave timing protocol. This protocol involves the com-
munication between the computer and the disc drives during the
boot cycle only. The computer queries the master drive for the
status of both drives. The slave must report its status to the
master within a certain time period. If it does not respond, a
timeout error is issued and the computer does not identify the
slave. Place a jumper on pins 3 and 4 and on pins 5 and 6 to
extend the time period to 30 seconds that the Seagate master
waits for the slave to respond.
Cable-select. Use this configuration if your computer uses ca-
ble-select. Refer to your computer user’s manual.
Remote LED. Place the ground wire side of the remotedrive-ac-
tivity LED connector, usually the black wire, on pin 11 (–) and the
othersideonpin 12(+)oftheoptionsjumperblock.TheLEDmay
be damaged if the cable is attached incorrectly.
Attaching the cables
Required materials:
•A four-conductor power-supply cable
•A 40-conductor interface cable with a 40-pin, femaleinterface
connector for each drive you want to attach.
Note. To ensure the integrity of your data, use a nonshielded
cable with a maximum length of 18 inches (46
centimeters).
1. Attach the interface cable.Pin 1 onthe drive must align with
pin1ofthehard-disccontrollerconnector.Usetheedge-stripe
on the cable to denote pin 1.Pin 1 on thedrive is located next
to the four-pin power connector.
8 Medalist SL Family Installation Guide, November 1995